Hoya Resort Hotel
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Summary of reviewsHoya Resort Hotel is highly recommended for its prime location in the downtown area, offering convenient access to major transportation hubs, shopping venues, diverse dining options and the Dongdaemun Night Market within a short walk. The hotel's central placement allows guests to easily explore the city's vibrant environment while benefiting from a hassle-free parking experience thanks to the ample parking lot provided.
The breakfast at Hoya Resort Hotel garners generally positive remarks, particularly for its rich and plentiful buffet featuring a variety of both Western and Chinese-style dishes. Many guests find the food delicious and the options abundant, making it a highlight of their stay, despite a few criticisms regarding the lack of variety, crowding and some items being cold.
Room cleanliness and spaciousness are consistently praised at Hoya Resort Hotel with many guests noting the rooms' tidiness, comfort and soundproofing. The hotel provides good value for money with accommodating room sizes, although some rooms could benefit from better lighting and updated bathroom facilities.
The hotel's cleanliness extends to its public spaces, ensuring an overall neat and tidy environment that guests generally find pleasing. While occasional lapses in cleanliness are noted, they are exceptions rather than the norm.
Staff at Hoya Resort Hotel are often described as friendly, enthusiastic and polite with commendations for their attentiveness and dedication, particularly from the housekeeping and breakfast service teams. However, there are instances where service consistency could improve, especially regarding the front desk's attentiveness and warmth.
Parking options are a valued feature of the hotel with a dedicated and secure parking lot that includes complimentary spaces for various vehicles. While some guests mention occasional issues with space adequacy, the generally convenient and secure parking facilities receive positive feedback.
Families find the hotel particularly welcoming with amenities that cater to children and multi-generational travel groups. Spacious rooms, early check-in flexibility and complimentary room upgrades enhance comfort and features like popcorn and electronic screens in the lobby add to the enjoyment for young guests.
Lastly, the beds at Hoya Resort Hotel are frequently praised for their comfort and size, contributing significantly to restful sleep. Most guests appreciate the larger beds and overall bedding comfort, despite a few mixed opinions on the firmness of the beds and pillows. Overall, the Hoya Resort Hotel offers a compelling blend of comfort, convenience and value, making it a favored choice among travelers.
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The breakfast at Hoya Resort Hotel garners generally positive remarks, particularly for its rich and plentiful buffet featuring a variety of both Western and Chinese-style dishes. Many guests find the food delicious and the options abundant, making it a highlight of their stay, despite a few criticisms regarding the lack of variety, crowding and some items being cold.
Room cleanliness and spaciousness are consistently praised at Hoya Resort Hotel with many guests noting the rooms' tidiness, comfort and soundproofing. The hotel provides good value for money with accommodating room sizes, although some rooms could benefit from better lighting and updated bathroom facilities.
The hotel's cleanliness extends to its public spaces, ensuring an overall neat and tidy environment that guests generally find pleasing. While occasional lapses in cleanliness are noted, they are exceptions rather than the norm.
Staff at Hoya Resort Hotel are often described as friendly, enthusiastic and polite with commendations for their attentiveness and dedication, particularly from the housekeeping and breakfast service teams. However, there are instances where service consistency could improve, especially regarding the front desk's attentiveness and warmth.
Parking options are a valued feature of the hotel with a dedicated and secure parking lot that includes complimentary spaces for various vehicles. While some guests mention occasional issues with space adequacy, the generally convenient and secure parking facilities receive positive feedback.
Families find the hotel particularly welcoming with amenities that cater to children and multi-generational travel groups. Spacious rooms, early check-in flexibility and complimentary room upgrades enhance comfort and features like popcorn and electronic screens in the lobby add to the enjoyment for young guests.
Lastly, the beds at Hoya Resort Hotel are frequently praised for their comfort and size, contributing significantly to restful sleep. Most guests appreciate the larger beds and overall bedding comfort, despite a few mixed opinions on the firmness of the beds and pillows. Overall, the Hoya Resort Hotel offers a compelling blend of comfort, convenience and value, making it a favored choice among travelers.
Business Hotel
Listed as having a business center, this hotel provides a dedicated facility for business travelers to handle work-related tasks and utilize office services.
Hotel with Parking
This resort hotel offers on-site parking. Its location near local attractions makes it a practical choice for guests driving in Hualien.
4-Star Hotel
This hotel offers comfortable accommodations and is known for its spa facilities. It is suitable for guests seeking relaxation and convenient access to local attractions.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Hoya Resort Hotel enjoys an ideal location in the downtown area, making it convenient for transportation and providing easy access to numerous nearby attractions. Its central position offers guests the opportunity to explore a bustling area filled with shopping opportunities and diverse dining options. With its proximity to major city center amenities and the train station, traveling around becomes effortless. Guests appreciate the hotel's geographical convenience, noting the ease of accessing the Dongdaemun Night Market within a 15-20 minute walk. Additionally, the hotel features a large parking lot, ensuring a hassle-free parking experience. Overall, the Hoya Resort Hotel's prime location makes it a suitable choice for visitors looking to immerse themselves in the city's vibrant environment.
At the Hoya Resort Hotel, breakfast seems to evoke a mixed response from guests, though it leans towards some positive experiences. The breakfast buffet is often described as rich and plentiful with a variety of both Western and Chinese-style dishes. Reviews frequently remark on the deliciousness of the food and the abundance of options, making it a highlight for many guests.
However, some guests found the breakfast to be ordinary or simple, noting a lack of variety in the options. There were mentions of the breakfast being crowded and the layout clunky, which affected the overall dining experience. Some reviewers also pointed out that several breakfast items were cold and on occasion, the food did not meet their expectations in terms of quality and refinement. Despite this, the service staff for breakfast generally received positive feedback for their attentiveness and dedication.
For those staying at the Hoya Resort Hotel, breakfast offers a good mix of comfort and variety with its blend of Western and Chinese dishes. While there is room for improvement in terms of menu variety and managing crowding, many guests still find the breakfast to be a pleasant and satisfying start to their day.
Guest reviews of Hoya Resort Hotel frequently highlight the cleanliness and spaciousness of the rooms. Many visitors find the rooms clean, tidy and comfortable with commendable soundproofing and accommodating room size for the price paid. Particularly appreciated are upgrades to larger family rooms and the ample space provided by some rooms.
However, some guests mention dated facilities and occasional damaged parts that detract from the overall experience. Lighting is a recurring issue with many reviews noting that the indoor lighting is too dim. Additionally, bathroom designs sometimes cause inconvenience, such as small spaces, lack of a dry-wet separation and outdated shower equipment. Some rooms, particularly double bed and twin rooms, are noted to be quite small, often feeling cramped with limited space for luggage.
The hotel provides good value for money and guests appreciate the cleanliness maintained by the service staff. While amenities like air conditioning and sink arrangements receive positive mentions, issues such as non-functional refrigerators and troublesome bathroom layouts are reported. Some also point out that periodic room maintenance might be lacking with specific cases of rooms not being cleaned for two days.
Overall, Hoya Resort Hotel garners praise for its room cleanliness, comfort and spaciousness, though certain areas such as lighting, bathroom design and room size have room for improvement.
At Hoya Resort Hotel, guests frequently praise the overall comfort of the beds. Many reviews highlight how comfortable and inviting the hotel beds are with consistent mentions of their large size and optimal firmness that ensures a restful sleep. Some visitors particularly appreciate being upgraded to rooms with two queen beds, enhancing their stay with added space and comfort.
However, there are a few varied opinions on the firmness of the beds with some guests finding them quite hard or too soft. Single beds are noted to be on the smaller side and a few reviews mention that double beds may not provide the best sleep experience due to noticeable shaking when turning over.
While the bedsheets and quilts are described as very comfortable and conducive to falling asleep, the pillows receive mixed feedback. Some guests find the pillows too high or flat, which might affect sleep quality for those particular about their pillow preferences.
Overall, the feedback underscores that Hoya Resort Hotel provides large, comfortable beds that many guests find super comfortable, contributing significantly to a pleasant stay.
Hoya Resort Hotel consistently receives positive feedback regarding its cleanliness. Guests frequently describe the rooms as clean and comfortable with well-maintained facilities ensuring a neat and tidy environment. The cleanliness of the rooms is often noted with many reviewers appreciating the overall clean environment the hotel offers.
The hotel's attention to detail extends to the public spaces and overall atmosphere, contributing to an impression of tidiness throughout the property. Guests also mention the spacious and comfortable bathrooms, accompanied by the pleasant fragrance of the hand soap provided.
While most reviews highlight an excellent standard of cleanliness, a few guests have pointed out occasional lapses, such as unclean sheets, leftover items in the fridge and dead plants in the common areas. However, these instances appear to be exceptions in an overall positive trend.
Additionally, guests enjoy a diverse and good-tasting breakfast, complementing the clean and welcoming environment of the hotel. Overall, Hoya Resort Hotel maintains a high standard of cleanliness that satisfies the majority of its visitors.
Hoya Resort Hotel boasts a team of staff members who are often described as friendly, enthusiastic and polite. Guests frequently commend the counter and housekeeping staff for their enthusiasm and attentiveness. The breakfast service staff also receive praise for their dedication and responsibility. Many guests appreciate the polite and quick service at the front desk, where employees generally greet guests warmly and handle check-ins efficiently.
However, reviews reflect a few inconsistencies. Some guests note that the staff’s response can lack warmth with occasional reports of inattentiveness, especially from the front desk personnel. There are mentions of the staff not providing guidance during breakfast and inadequate handling of certain issues. Training appears to be an area needing improvement, as indicated by mixed experiences regarding service quality and attentiveness.
Overall, while the majority of feedback is positive—highlighting the good attitude and helpfulness of the employees—there is room for improvement in ensuring consistent attentiveness and warmth across the entire staff.
Hoya Resort Hotel offers a range of parking options that many guests find convenient and satisfactory. The hotel provides a dedicated parking lot, often praised for its excellent service and security. Free parking is a significant advantage and the location in the city center makes accessibility straightforward. Guests noted the availability of parking spaces for motorcycles and scooters as well.
However, it's important to highlight some concerns about the adequacy of parking spaces. Several reviews mentioned that the parking ratio is not adequate with some guests finding the parking lot full or facing limited space. Despite these occasional challenges, the large outdoor parking lot adjacent to the hotel is generally appreciated for its convenience.
Overall, Hoya Resort Hotel's parking facilities, including complimentary options and secure spaces, are a valued feature, although the hotel might need to address occasional issues with space adequacy to ensure a consistently positive experience.
Hoya Resort Hotel offers an inviting atmosphere for families, especially those traveling with children. Guests have appreciated the early check-in flexibility and complimentary room upgrades, enhancing overall comfort. The rooms are spacious with large beds contributing to a restful stay. Parents have highlighted the hotel as particularly kid-friendly, noting that children enjoy the electronic screen and playing with marbles in the lobby. Popcorn is a hit among young guests, adding to their happiness. The hotel also thoughtfully includes senior discounts for dining, which accommodates multi-generational travel groups.
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Location
Breakfast
However, some guests found the breakfast to be ordinary or simple, noting a lack of variety in the options. There were mentions of the breakfast being crowded and the layout clunky, which affected the overall dining experience. Some reviewers also pointed out that several breakfast items were cold and on occasion, the food did not meet their expectations in terms of quality and refinement. Despite this, the service staff for breakfast generally received positive feedback for their attentiveness and dedication.
For those staying at the Hoya Resort Hotel, breakfast offers a good mix of comfort and variety with its blend of Western and Chinese dishes. While there is room for improvement in terms of menu variety and managing crowding, many guests still find the breakfast to be a pleasant and satisfying start to their day.
Rooms
However, some guests mention dated facilities and occasional damaged parts that detract from the overall experience. Lighting is a recurring issue with many reviews noting that the indoor lighting is too dim. Additionally, bathroom designs sometimes cause inconvenience, such as small spaces, lack of a dry-wet separation and outdated shower equipment. Some rooms, particularly double bed and twin rooms, are noted to be quite small, often feeling cramped with limited space for luggage.
The hotel provides good value for money and guests appreciate the cleanliness maintained by the service staff. While amenities like air conditioning and sink arrangements receive positive mentions, issues such as non-functional refrigerators and troublesome bathroom layouts are reported. Some also point out that periodic room maintenance might be lacking with specific cases of rooms not being cleaned for two days.
Overall, Hoya Resort Hotel garners praise for its room cleanliness, comfort and spaciousness, though certain areas such as lighting, bathroom design and room size have room for improvement.
Beds
However, there are a few varied opinions on the firmness of the beds with some guests finding them quite hard or too soft. Single beds are noted to be on the smaller side and a few reviews mention that double beds may not provide the best sleep experience due to noticeable shaking when turning over.
While the bedsheets and quilts are described as very comfortable and conducive to falling asleep, the pillows receive mixed feedback. Some guests find the pillows too high or flat, which might affect sleep quality for those particular about their pillow preferences.
Overall, the feedback underscores that Hoya Resort Hotel provides large, comfortable beds that many guests find super comfortable, contributing significantly to a pleasant stay.
Cleanliness
The hotel's attention to detail extends to the public spaces and overall atmosphere, contributing to an impression of tidiness throughout the property. Guests also mention the spacious and comfortable bathrooms, accompanied by the pleasant fragrance of the hand soap provided.
While most reviews highlight an excellent standard of cleanliness, a few guests have pointed out occasional lapses, such as unclean sheets, leftover items in the fridge and dead plants in the common areas. However, these instances appear to be exceptions in an overall positive trend.
Additionally, guests enjoy a diverse and good-tasting breakfast, complementing the clean and welcoming environment of the hotel. Overall, Hoya Resort Hotel maintains a high standard of cleanliness that satisfies the majority of its visitors.
Staff
However, reviews reflect a few inconsistencies. Some guests note that the staff’s response can lack warmth with occasional reports of inattentiveness, especially from the front desk personnel. There are mentions of the staff not providing guidance during breakfast and inadequate handling of certain issues. Training appears to be an area needing improvement, as indicated by mixed experiences regarding service quality and attentiveness.
Overall, while the majority of feedback is positive—highlighting the good attitude and helpfulness of the employees—there is room for improvement in ensuring consistent attentiveness and warmth across the entire staff.
Parking
However, it's important to highlight some concerns about the adequacy of parking spaces. Several reviews mentioned that the parking ratio is not adequate with some guests finding the parking lot full or facing limited space. Despite these occasional challenges, the large outdoor parking lot adjacent to the hotel is generally appreciated for its convenience.
Overall, Hoya Resort Hotel's parking facilities, including complimentary options and secure spaces, are a valued feature, although the hotel might need to address occasional issues with space adequacy to ensure a consistently positive experience.
Family
No, Hoya Resort Hotel doesn't have any pool.
No, a spa isn't available at Hoya Resort Hotel.
No, Hoya Resort Hotel doesn't allow dogs.
Yes, parking facilities are available at Hoya Resort Hotel.
No, Hoya Resort Hotel doesn't have a gym.
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