This hotel provides both indoor and outdoor pools, which are heated for guest comfort. The presence of both types of heated pools offers versatility for year-round enjoyment.
DoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
The Westin Ottawa is highly regarded for its blend of luxury, comfort, and prime location in downtown Ottawa. Guests frequently praise the hotel's exceptional positioning, with convenient access to significant attractions such as Parliament Hill and the Byward Market, as well as direct connections to the Rideau Centre and Shaw Centre. Its stunning city and canal views add to the allure, making it an ideal base for both business and leisure travelers.
Breakfast at The Westin Ottawa is a standout feature, with a diverse and delicious menu that often includes memorable items like lox and croissants. Daly’s, a popular spot for breakfast, impresses guests with its quality service and delightful ambiance, enhanced by views of the Parliament Buildings.
The rooms at the hotel are spacious, airy, and well-maintained, featuring comfortable beds that guarantee restful sleep. Many offer spectacular views of the city skyline, contributing to a welcoming and home-like atmosphere. Guests appreciate the clean and modern style of the accommodations, complementing the attentive and professional service provided by the hotel staff.
Staff at The Westin Ottawa are repeatedly commended for their friendliness and helpfulness, going above and beyond to ensure a pleasant guest experience. The hotel's exceptional cleanliness is a recurring theme in reviews, with dedicated housekeeping maintaining the high standards expected by visitors.
The hotel’s fitness and wellness facilities exceed typical hotel offerings, boasting a well-equipped gym and a variety of amenities, including a saltwater pool, whirlpool, and sauna. These features cater to various wellness needs and are often highlighted for their quality.
Families find The Westin Ottawa to be particularly accommodating, with amenities such as a family-friendly pool and direct access to the Rideau Centre that simplify travel logistics. The hotel ensures comfort and convenience, making it suitable for families visiting the city for special occasions.
Overall, The Westin Ottawa is characterized by its luxurious feel, exceptional service, and strategic location, making it a preferred choice for travelers seeking a high-end experience with easy access to Ottawa’s vibrant core.
Delta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.
Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.
The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.
The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.
The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.
Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.
Families particularly enjoy staying at Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.
Overall, Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
Summary of reviews related to the 'Heated Pool' category
The heated pool at Hyatt Place Ottawa West receives mixed feedback from guests. While some describe it as a fun and enjoyable feature, others note inconsistency in its temperature with some finding it not adequately heated and even very cold at times. Despite these variations, a few guests appreciated its convenience and the enjoyable experience it provided. However, there seems to be a need for more consistent heating to meet guest expectations.
Homewood Suites By Hilton Ottawa Airport receives glowing reviews from guests for its various offerings, creating a highly favorable impression, especially among those seeking convenience and comfort. Its location is lauded for being incredibly convenient, especially for travelers due to its close proximity to the airport and downtown Ottawa, while also providing easy access to essential amenities like restaurants, shopping centers, and gas stations. Despite its closeness to the airport, the hotel maintains a quiet atmosphere, ensuring a peaceful stay.
Guests frequently praise the breakfast experience, which boasts a wide variety and quality of options, including hot dishes and fresh selections that change daily. The friendly staff and pleasant dining ambiance enhance the breakfast experience, making it a standout feature compared to other budget-friendly accommodations.
The hotel's rooms are a significant highlight, with numerous reviews emphasizing their spaciousness, modern design, and cleanliness. The suites, particularly appreciated by families, come equipped with full kitchens and comfortable amenities that offer a home-like atmosphere, perfect for extended stays. The overall cleanliness of the hotel is frequently commended, with both rooms and common areas maintained to the highest standards, adding to the comfort and satisfaction of guests.
Service at the hotel is another aspect that garners extensive praise. The staff is described as exceptionally friendly and attentive, contributing to a warm and welcoming environment. Guests consistently note the professionalism and helpfulness of the staff, which significantly enhances the overall experience.
While the gym and pool facilities received mixed feedback, with some noting the gym's smaller size, these amenities are generally appreciated for their cleanliness and availability. The indoor pool, in particular, is favored for its warm temperature and well-maintained condition.
The beds receive positive remarks for their comfort, contributing to a relaxing stay despite a few mentions of worn mattresses or overly soft pillows. Business travelers highlight the hotel's facilities and strategic location as advantageous, particularly the well-equipped kitchenettes and spacious work areas, which cater well to both business and leisure needs.
Overall, Homewood Suites By Hilton Ottawa Airport is well-regarded for offering a superior level of convenience, comfort, and quality service, making it an ideal choice for travelers seeking a pleasant and efficient stay in Ottawa.
Wingate by Wyndham Kanata West Ottawa is highly appreciated by guests for its exceptional location, situated conveniently near Highway 417 and within walking distance of the Canadian Tire Centre and Tanger Outlets. The proximity to various shopping centers, restaurants and service facilities makes it an ideal spot for both short and extended stays, especially for those attending events or seeking a staycation.
The rooms are frequently praised for their cleanliness, spaciousness and modern design, providing a peaceful and comfortable environment with well-equipped amenities such as fridges and microwaves. Although some guests noted issues with noise insulation, the overall feedback highlights the rooms as a key factor in the positive guest experience.
Cleanliness is a standout feature of the hotel with many guests describing both the rooms and the property as extremely clean and well-maintained. The pleasant smell and tidy environment contribute to the welcoming atmosphere, further enhanced by the friendly and professional staff who are regularly commended for their helpfulness and efficiency.
The complimentary breakfast garners generally positive reviews for its variety and clean facilities, though some guests suggest that more options and better management could enhance the experience. The dinner service is seen as an area for potential improvement with some guests preferring the nearby dining options.
Comfortable beds contribute significantly to the restful guest experience, though a few guests mentioned the need for upgrades or softer pillows. The free WiFi, while mostly reliable, has some inconsistent performance issues that affect its overall satisfaction.
The small but clean and well-maintained gym, along with the positive reception of the pool—especially by families—adds to the hotel’s amenities. Parking is generally found to be sufficient and convenient, despite some challenges with larger vehicles during peak times.
Business travelers find the hotel accommodating with adequate facilities for business needs and a location that supports event attendance. Accessibility features are positively noted, though improvements in bed height are suggested for better wheelchair access.
The hotel’s dog-friendly policy is appreciated, though some guests feel the pet fee is high. Overall, Wingate by Wyndham Kanata West Ottawa offers excellent value for money with its clean and modern amenities, convenient location and friendly staff, making it a top choice for travelers to the Ottawa area.
The Hilton Garden Inn Ottawa Downtown is highly praised for its exceptional central location, making it an ideal base for both leisure and business travelers to explore Ottawa. Guests appreciate the proximity to notable landmarks such as the Parliamentary buildings and the War Museum, as well as various metro stations, eateries and convenience stores. The modern, clean and welcoming environment of the hotel is frequently mentioned, along with the well-designed rooms and scenic river views from higher floors.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
The Holiday Inn Express & Suites - Gatineau - Ottawa by IHG, enjoys considerable praise for its convenient and quiet location, which places guests near various restaurants, shops and key amenities. The proximity to both Gatineau's attractions and downtown Ottawa, just a 10-minute drive away, makes it ideal for travelers looking to explore both cities.
Breakfast at the hotel is highly regarded for its quality, variety and freshness with many guests emphasizing the wide selection of hot options and the overall value added by its inclusion in the room price. Although there are some calls for more fruit and vegetarian options and occasional shortages of popular items, the general sentiment is positive.
The rooms are consistently praised for their spaciousness, cleanliness and modern decor. Features like comfortable bedding, large windows and well-thought-out amenities contribute to a comfortable and pleasant stay. Minor maintenance issues are occasionally mentioned but do not significantly detract from the overall positive experience.
Exceptional cleanliness is another standout feature with guests frequently commenting on the spotless condition of the rooms and common areas, as well as the modern feel and pleasant smell of the building.
The staff at the hotel earn high marks for their friendliness and professionalism, although there are isolated incidents of less favorable experiences. Overall, the staff's dedication to providing excellent and friendly service significantly enhances the guest experience.
The pool receives mixed feedback; while some appreciate its cleanliness and spaciousness, others note issues with maintenance and availability, as well as temperature concerns and an overall old appearance. Despite these drawbacks, families particularly find the pool appealing.
For families, the hotel offers a welcoming atmosphere with spacious rooms and a convenient location close to dining and shopping options. The excellent breakfast further enhances the family-friendly environment, despite the occasional limitations regarding the pool.
Beds at the hotel are often described as comfortable and clean, contributing to a good night's sleep. However, opinions on mattress firmness vary with some guests finding them too soft or in need of maintenance.
Business travelers find the hotel’s quiet and convenient location, friendly staff and practical amenities well-suited for their needs. The overall value is considered great for business purposes.
Accessibility is another strong point with excellent provisions for guests with disabilities, including convenient parking and ease of access to public transportation.
Lastly, the hotel is pet-friendly, offering a welcoming environment for guests traveling with dogs, despite some occasional issues with noise and pet management.
The Holiday Inn Gatineau - Ottawa by IHG consistently receives positive feedback from guests across several key areas, making it a preferred choice for visitors. Its prime location is highly commended, offering convenient access to Ottawa and local attractions such as the casino, while providing picturesque views and opportunities for relaxing leisure walks. This strategic positioning, coupled with modern and clean facilities, ample parking, and responsive staff, adds to its attractiveness for both leisure and business travelers.
The hotel’s dining experiences generally receive favorable reviews, especially for dinner, characterized by tasty meals and excellent service. While breakfast offerings vary, they are often deemed hearty and of good value, despite occasional feedback regarding limited selections. The rooms are a highlight, consistently praised for their spaciousness and cleanliness. Guests enjoy the modern design and comfort, appreciating features such as soundproofing and magnificent views. The well-equipped rooms with amenities like microwaves and fridges enhance the overall stay, contributing to restful nights thanks to cozy beds.
Cleanliness is another standout aspect, with guests consistently noting the impeccably maintained environment and rooms. This complements the friendly and professional service provided by the staff, who are recognized for their attentiveness and welcoming demeanor, enhancing the guest experience. The added value for money is evident in the overall service quality and facilities.
Family-friendly features are well noted, with facilities such as pool and suite designs catering to families, although some improvements in pool size and temperature are suggested. The beds themselves receive high praise for exceptional comfort, often described as "super comfy," underscoring their role as a highlight of the stay.
Overall, the Holiday Inn Gatineau - Ottawa by IHG succeeds in offering a reliable and pleasant accommodation experience, marked by its strategic location, commendable service, comfortable rooms, and satisfactory dining—a combination that makes it a recommended choice for visitors seeking quality and comfort near Ottawa.
Summary of reviews related to the 'Heated Pool' category
At the Days Inn by Wyndham Ottawa Airport, the heated pool often receives positive remarks regarding its warmth and cleanliness. Guests generally find the pool water temperature to be comfortable, describing it as warm but not too hot. The pool maintenance and housekeeping standards are considered efficient, contributing to a pleasant aquatic experience. However, there are occasional mentions of the heated pool being out of service or closed. While some guests mention the heated pool being open, others note times when the swimming pool is not heated. Despite these occasional closures, guest feedback on the pool when operational is largely favorable.
Summary of reviews related to the 'Heated Pool' category
The Holiday Inn Ottawa East by IHG, features a spacious and well-maintained heated pool. Guests have positively noted its generous size and cleanliness. The pool area is appreciated for being hot and accommodating. However, some reviews indicate that the water temperature may not consistently meet the expectations of warmth with a few guests mentioning that the water was not warm enough. Despite this, others have found the pool to be well-heated and enjoyable. Overall, the pool is deemed a relaxing and clean facility within the hotel.
The Best Western Plus Gatineau-Ottawa Downtown is a hotel that thrives on its exceptional location and commendable service, often highlighted by guests. Situated just across the bridge from downtown Ottawa, it provides easy access to key attractions such as Parliament Hill and the ByWard Market, making it an ideal base for exploring both Ottawa and Gatineau. The proximity to the Canadian Museum of History and scenic views of the Ottawa River from many rooms are appreciated features.
The hotel's breakfast offerings receive mixed reviews, with some guests enjoying the variety and service, but there are calls for improvement, particularly in terms of menu variety and breakfast area space. Rooms are noted for their cleanliness, comfort, and spaciousness, with lovely views enhancing the stay, although certain areas show signs of aging and could benefit from updates.
Cleanliness at the hotel is generally satisfactory, supported by the excellent staff service. Guests frequently commend the friendly and helpful staff, who are instrumental in ensuring a pleasant stay. Wi-Fi is included, and though it may be inconsistent at times, the staff's positive attitude often compensates for minor inconveniences.
Family travelers appreciate the hotel for its family-friendly amenities, including a popular pool and convenient location. While the pool's conditions vary, it remains a favored feature, especially among children. Parking is accessible and varied, though it comes with its set of challenges regarding space and costs.
The beds are generally comfortable, contributing to a restful sleep for many guests, though individual preferences on the firmness and pillow comfort occasionally vary. Overall, while the hotel may not fully align with the expectations of a four-star rating due to certain dated aspects, its prime location, caring staff, and affordability make it a practical and appealing choice for visitors to the Gatineau-Ottawa area.
Ramada by Wyndham Ottawa On The Rideau is celebrated for its excellent location, nestled next to a serene river and surrounded by scenic beauty. The picturesque waterfront views and tranquil environment provide a relaxing escape just a short drive from the city center. Additionally, the hotel’s proximity to the airport and accessibility from major highways make it a convenient choice for travelers.
Breakfast at the hotel offers a mixed experience with many guests appreciating the hot, hearty options such as eggs, sausages and pancakes, served by friendly staff in an uncrowded dining area. However, some guests felt the breakfast could be more varied and of better quality.
The rooms receive mixed reviews. Positives include cleanliness, comfort and exceptional river views from private balconies and entrances. Guests also enjoyed the serene, quiet atmosphere. However, some rooms are small and dated with occasional issues like noise and unpleasant odors. Bathrooms often need modernization.
Cleanliness is another area where the hotel shows potential but requires improvement. While many guests found their rooms and the general premises clean and comfortable, issues were noted with specific areas such as dirty carpets and insufficiently cleaned bathrooms.
The staff generally receive praise for their friendliness, professionalism and helpfulness, significantly contributing to the quality of guests' stays, despite a few isolated instances of less favorable interactions.
The pool is a highlight, especially for families, offering beautiful river views and a pleasant atmosphere. However, it occasionally faces issues such as unexpected closures and temperature inconsistencies.
Parking is mostly convenient with guests appreciating the ability to park directly in front of their rooms. Free parking is a plus, despite some occasional challenges such as a slightly cramped lot.
Opinions on the beds are mixed. Many guests found them comfortable, but others reported issues with size, wear and tear and discomfort, especially with sofa beds and pullout couches.
Overall, while Ramada by Wyndham Ottawa On The Rideau has areas for improvement, its beautiful river views, serene environment, convenient location and friendly staff provide a comfortable and enjoyable stay for many guests.
Quality Inn, located in the East end of Ottawa, offers a convenient and accessible stay with its strategic positioning near Highway 174. This makes it ideal for both personal and business travels, providing easy access to local family events, work commitments, shopping centers, and dining options. Guests appreciate the proximity to local attractions and the tranquil, green environment of Orleans, alongside a convenient drive to Ottawa's downtown core.
The hotel provides a pleasant dining experience with its complimentary continental breakfast, featuring both hot and cold selections like waffles, fresh fruit, eggs, and sausages. Guests regularly commend the breakfast for its quality, ample offerings, and the reliable coffee, all of which are further enhanced by the friendly morning staff.
Quality Inn's rooms shine with cleanliness and comfort, offering spacious and newly renovated environments that include modern amenities such as microwaves, fridges, and coffee makers. Guests praise the immaculate condition of the rooms and bathrooms, as well as the comfortable beds that ensure a good night's rest. Although there are occasional minor maintenance issues, the hotel provides a peaceful retreat overall.
The staff at Quality Inn receive high marks for their friendliness, accommodating nature, and efficiency, with special recognition often given to specific members for their exceptional service. This creates a welcoming atmosphere where any minor inconveniences are promptly addressed.
The hotel's indoor heated pool adds a pleasant touch when available, though guests have noted inconsistencies with its accessibility. Meanwhile, the ample and free parking facilities contribute further to the convenience of staying at Quality Inn, offering easy access and safety for travelers.
In summary, Quality Inn provides a well-rounded experience with its strategic location, clean and comfortable accommodations, excellent breakfast, friendly staff, and convenient parking, making it a reliable choice for travelers visiting Ottawa's eastern region.
Summary of reviews related to the 'Heated Pool' category
Motel Adam features a notably well-maintained heated pool with guests frequently highlighting its cleanliness and appealing temperature. Kept at a comfortable 86 degrees Fahrenheit, the pool offers a relaxing experience for visitors. Additionally, the meticulous upkeep ensures the pool remains both inviting and enjoyable. Although some guests have mentioned isolated incidents such as the presence of wasps at the entrance, overall impressions focus on the pool's pristine condition and pleasant warmth, making it a standout amenity at the motel.