DoubleTree by Hilton Ottawa Downtown
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Summary of reviewsDoubleTree by Hilton Ottawa Downtown stands out as a highly regarded destination for travelers, thanks to its exceptional location and warm hospitality. Situated in the vibrant heart of Ottawa, the hotel offers unparalleled proximity to key attractions such as Parliament Hill, Byward Market, and the Rideau Centre, all within walking distance. This central positioning is ideal for both business and leisure travelers, with easy access to shopping, dining, and cultural experiences enhanced by nearby public transit.
Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
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Guests frequently commend the hotel's staff for their friendly, professional service, significantly enhancing the overall experience. The accommodating reception team is praised for their efficiency and welcoming atmosphere, contributing to a seamless stay. The hospitality extends to the breakfast experience, where guests enjoy a variety of high-quality offerings, including custom omelette stations, in a pleasant setting. Although breakfast is not included in all room rates, many find it worth the investment for its generous options and attentive service.
The hotel provides clean and modern accommodations, often praised for their spaciousness and comfort. Amenities such as comfortable beds and Nespresso machines in some rooms add convenience and contribute to restful stays. Despite some rooms being noted as small, the efficient design ensures space is used well. Many guests emphasize the cleanliness and comfortable bedding, which, along with the quiet ambiance, promotes relaxation.
Facilities like the gym receive positive remarks for being well-equipped, while the pool, though sometimes crowded or undergoing renovations, offers enjoyment for families. The hotel's parking facilities are convenient but occasionally challenging due to ongoing construction, affecting availability.
Overall, DoubleTree by Hilton Ottawa Downtown presents a pleasant blend of location, service, and comfort, appealing to a wide range of travelers seeking a convenient and enjoyable stay in Ottawa. While some areas could benefit from minor improvements, the hotel remains a popular choice for visitors exploring the city's center, reinforced by its family-friendly amenities and excellent staff service.
Hotel near Ski Resorts
Located in Ottawa, this hotel provides a comfortable base for accessing ski resorts. It features amenities that cater to winter travelers, such as an indoor pool and on-site dining.
Hotel Taking Steps Towards Sustainability
This eco-certified hotel has a Green Key Global Eco-Rating and is ISO 14001:2015 and ISO 50001:2018 certified for environmental and energy management systems. Rooms include recycling, LED light bulbs, and eco-friendly cleaning products.
Family Friendly Hotel
This hotel offers comfortable accommodations and is known for its warm chocolate chip cookie welcome. Its central location provides easy access to Ottawa's attractions and family activities.
Dog Friendly Hotel
DoubleTree hotels generally provide a welcoming atmosphere and good service, which can translate to a positive experience for guests with dogs. The hotel's standards ensure a comfortable stay for both the guest and their pet.
Hotel near Nightlife Spots
Located near the ByWard Market and CF Rideau Centre, the DoubleTree features The Albion Rooms, a restaurant with a bar/lounge. Its central location offers convenient access to various nightlife venues.
Hotel with Swimming Pool
This hotel features an indoor pool. It is located in downtown Ottawa, providing convenient access to the city's attractions. The hotel offers comfortable accommodations and amenities.
Heated Pool Indoor Pool
Business Hotel
The DoubleTree by Hilton Ottawa Downtown provides standard business amenities and is located in downtown Ottawa. While specific details are limited, its Hilton brand affiliation suggests reliable business services.
Hotel with Parking
This hotel provides parking options for its guests. It is a well-regarded hotel with standard DoubleTree amenities.
Hotel with Gym
Offers a fitness center with a range of equipment for cardio and strength training. The gym provides a comfortable and accessible workout space.
4-Star Hotel
Located in the heart of downtown Ottawa, this hotel provides comfortable rooms and a range of amenities, including a fitness center and on-site dining. Its central location allows guests to explore Ottawa's vibrant cultural scene with ease.
Hotel with Indoor Pool
The DoubleTree by Hilton Ottawa Downtown features an indoor pool for guest use. It provides a convenient option for a swim downtown.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
Situated in the vibrant heart of downtown Ottawa, DoubleTree by Hilton Ottawa Downtown offers an exceptional location for visitors eager to explore the city's attractions. Guests rave about its proximity to key landmarks like Parliament Hill, Byward Market, and the Rideau Centre, all within easy walking distance. The hotel's central position makes it a prime gateway to Ottawa's shopping, dining, and cultural experiences, granting convenient access to popular destinations. Besides the outstanding locale, guests appreciate the spacious and modern accommodations, as well as the friendly and professional staff providing excellent service. Whether visiting for business or leisure, the hotel’s setting proves to be ideal for both family and solo travelers. The close proximity to public transit and major conference centers makes this hotel a convenient choice for a comfortable stay and effortless city exploration.
Nestled in the heart of Ottawa, the DoubleTree by Hilton Ottawa Downtown offers a breakfast experience that has delighted many guests with its variety and quality. The breakfast buffet is a consistent highlight, featuring a wide array of options, including custom omelette stations and fresh pancakes that are sure to please all tastes, from families to solo travelers. Most guests rave about the delicious, high-quality breakfast offerings and highlight the attentive and friendly service provided by the breakfast staff.
For those who enjoy a hearty start to their day, the breakfast is described as generous and plentiful, ensuring that there is something for everyone. The breakfast setting itself is appreciated for its pleasant and inviting atmosphere, complementing the delightful culinary offerings.
While some reviews note that breakfast was not included in all room rates, many guests found the breakfast to be an excellent value, worth every penny for the variety and experience it affords. The convenience of its location, steps from the vibrant Byward Market, adds to the appeal, making it a perfect spot for those ready to explore the city.
DoubleTree by Hilton Ottawa Downtown offers a mix of room sizes, generally praised for their cleanliness and modern updates. Many guests highlight the rooms as spacious, well-appointed, and equipped with comfortable beds. The hotel is described as being centrally located, making it convenient for exploring Ottawa. The personal touches like Nespresso machines in some rooms add a nice level of convenience. Despite some rooms being noted as small and having adequate storage, they are appreciated for their efficient design and good use of space. The quiet ambiance, especially on upper floors, contributes to a restful stay. Guests frequently commend the cleanliness, with many noting fresh and modern finishes. Overall, the property seems to provide a comfortable and pleasant experience, further enhanced by the friendly and helpful staff.
DoubleTree by Hilton Ottawa Downtown consistently receives positive feedback regarding the comfort of its beds, contributing to an enjoyable overall guest experience. Many guests appreciate the clean and spacious rooms, highlighting the comfortable beds and bedding as particular advantages. The hotel features beds that are often described as very comfortable, super comfy, and even fantastic, ensuring restful nights for travelers. Guests find the bedding to be of very good quality, often paired with extra pillows for added comfort. While a few reviews mention minor issues like mattresses needing replacement or beds being narrow and noisy to move, these are exceptions to the predominantly positive remarks about the bed comfort. Additionally, the hotel's central location and excellent staff service complement the experience, making DoubleTree by Hilton Ottawa Downtown a pleasing choice for visitors seeking convenience and comfort in the heart of Ottawa.
The DoubleTree by Hilton Ottawa Downtown impresses visitors with its exceptional standards of cleanliness and modern amenities. Guests consistently highlight the hotel's spotless rooms and facilities, with many describing the hotel as impeccably clean and newly renovated. Situated in the heart of Ottawa, its prime location provides convenient access to various attractions, including the Byward Market, restaurants, and shopping venues. Rooms are described as spacious and well-equipped, providing a quiet retreat with comfortable bedding that contributes to a restful stay.
Despite a few mentions of darker room environments and minor cleaning issues, overall, guests express satisfaction with the diligent cleaning efforts throughout the property, including its efficient layout and maintenance of amenities. The hotel staff is noted for being friendly and courteous, enhancing the experience further. As a well-located and clean establishment, the DoubleTree by Hilton Ottawa Downtown offers a comfortable and enjoyable stay for travelers exploring the city center.
DoubleTree by Hilton Ottawa Downtown consistently earns high praise for its dedicated and friendly staff. Guests repeatedly highlight the exceptional approach of the hotel team, noting their friendliness, professionalism, and eagerness to assist. The front desk staff is particularly commended for being accommodating and efficient, ensuring quick and smooth check-ins. Many travelers appreciated the welcoming atmosphere created by the bilingual team, which readily addressed any issues to enhance the guest experience. Positive remarks extend to various departments, from the helpful reception to the attentive dining and bar staff. While there were few issues mentioned, such as the occasional need to request housekeeping services, these were minor compared to the overwhelmingly positive interactions with the hotel personnel. The blend of efficient service and a warm, engaging team contributes significantly to making stays comfortable and enjoyable.
The DoubleTree by Hilton Ottawa Downtown offers guests a gym that receives positive attention in guest reviews. Visitors commend it for being well-equipped and convenient, highlighting its functionality and adequacy despite its smaller size. Many describe the gym as very nice and great overall, contributing to an enjoyable stay. While the gym may not be accessible directly from the hotel, those who manage to utilize the facilities find it sufficient for their needs. Despite some feedback suggesting the gym is slightly shabby, the general sentiment remains favorable, with guests appreciating a quality workout space during their stay. Additionally, reviews mention that while the gym and pool may be slightly average, they serve their purpose well, ensuring guests can maintain their fitness routines while traveling.
The DoubleTree by Hilton Ottawa Downtown offers a mixed experience when it comes to its pool amenities. Guests have praised the pool, highlighting moments of enjoyment, especially for families with children who found the facility delightful. However, there were several challenges noted by visitors. Access to the pool has, at times, been unavailable due to renovation works, and when open, the pool area can become quite crowded, limiting its accessibility. The pool's location within the hotel is seen as less convenient, with guests suggesting the need for improved signage or facilities to make the journey easier. Additionally, some guests felt the pool was smaller than expected and commented on its potential need for renovation to enhance user experience. Despite these drawbacks, the pool remains a featured aspect of the hotel's amenities, providing recreational value for those seeking a swim.
The parking situation at the DoubleTree by Hilton Ottawa Downtown seems to be a mixed bag of convenience and challenges. On the positive side, parking beneath the hotel is described as convenient and easy to access, with some guests appreciating the affordability of the underground option. Many reviews highlight the convenience of parking directly beneath or across from the hotel, as well as accessible elevators leading from the parking area to the hotel lobby. These features helped mitigate some of the inconvenience guests faced due to construction-related issues.
However, other guests noted difficulties with parking, citing situations like construction work and the closure of parking facilities, which sometimes required them to seek alternative options at nearby garages, often incurring additional costs. The tight spaces and the high fees for parking also brought some discomfort to visitors. Furthermore, there were mentions of parking being unavailable or confusing, particularly for those arriving late at night or during peak times.
Overall, while the proximity and accessibility of parking under the hotel is a significant advantage, the challenges stemming from ongoing construction and limited availability may pose some inconveniences for guests.
DoubleTree by Hilton Ottawa Downtown is recognized as a family-friendly destination with convenient access to dining and iconic attractions in the city, making it an excellent choice for families exploring Ottawa. Notably, the staff receive commendations for their friendliness and the family-oriented service provided, enhancing the overall experience for guests with children. The option of reserving adjoining rooms is particularly beneficial for families needing extra space. While some reviews mention the rooms can feel small for a family of four, they are considered suitable for short stays. Breakfast at the hotel, though paid, is generally well-received, contributing positively to the family experience, although there have been some inconsistencies in service. Overall, the amenities and services cater well to families, promising a pleasant stay in Ottawa.
DoubleTree by Hilton Ottawa Downtown enjoys a prime location that many guests found advantageous, especially those participating in events like the Ottawa Marathon. Despite mixed opinions about whether the hotel truly meets the standards of a four-star establishment, the cleanliness and functionality of the facilities received positive feedback. The hotel is noted for its exceptionally friendly staff, contributing to a welcoming atmosphere that feels like a loving home away from home. Guests consistently praised the clean environment and the overall pleasant experience. While some felt it more closely resembled a three-star hotel, the service, food, and amiable personnel made for a commendable stay. However, there is room for improvement regarding the reception experience, with some guests expecting a higher level of professionalism for the price range. Overall, the hotel offers a worthwhile stay, especially given its convenient location and the generally positive ambience.
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Location
Breakfast
For those who enjoy a hearty start to their day, the breakfast is described as generous and plentiful, ensuring that there is something for everyone. The breakfast setting itself is appreciated for its pleasant and inviting atmosphere, complementing the delightful culinary offerings.
While some reviews note that breakfast was not included in all room rates, many guests found the breakfast to be an excellent value, worth every penny for the variety and experience it affords. The convenience of its location, steps from the vibrant Byward Market, adds to the appeal, making it a perfect spot for those ready to explore the city.
Rooms
Beds
Cleanliness
Despite a few mentions of darker room environments and minor cleaning issues, overall, guests express satisfaction with the diligent cleaning efforts throughout the property, including its efficient layout and maintenance of amenities. The hotel staff is noted for being friendly and courteous, enhancing the experience further. As a well-located and clean establishment, the DoubleTree by Hilton Ottawa Downtown offers a comfortable and enjoyable stay for travelers exploring the city center.
Staff
Gym
Pool
Parking
However, other guests noted difficulties with parking, citing situations like construction work and the closure of parking facilities, which sometimes required them to seek alternative options at nearby garages, often incurring additional costs. The tight spaces and the high fees for parking also brought some discomfort to visitors. Furthermore, there were mentions of parking being unavailable or confusing, particularly for those arriving late at night or during peak times.
Overall, while the proximity and accessibility of parking under the hotel is a significant advantage, the challenges stemming from ongoing construction and limited availability may pose some inconveniences for guests.
Family
4 Star
Yes, DoubleTree by Hilton Ottawa Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at DoubleTree by Hilton Ottawa Downtown.
Yes, DoubleTree by Hilton Ottawa Downtown welcomes dogs.
Yes, parking facilities are available at DoubleTree by Hilton Ottawa Downtown.
Yes, DoubleTree by Hilton Ottawa Downtown has a gym.
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