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Summary of reviewsPousada Cavalo Marinho is favorably located in a prime spot that guests consistently appreciate for its proximity to local attractions and amenities. Despite its central location, the inn maintains a peaceful atmosphere, offering easy access to the beach, town center, and a variety of local eateries. This accessibility is particularly appreciated by families and is enhanced by the remarkable service provided by attentive staff members, including Janaina, Sol, and Cida.
The inn's breakfast is a notable highlight, praised for its taste, freshness, and generous offerings, particularly the fresh fruit juice. Although some mention a desire for more variety, most guests find it to be a satisfying start to their day.
Accommodation at Pousada Cavalo Marinho is generally seen as clean and cozy, with spacious rooms that meet guest expectations. However, there are some concerns about mattress quality and maintenance issues such as the need for renovation and better amenities like drying spaces.
Cleanliness receives a mixed response, with many guests praising the well-maintained rooms and premises, but others noting issues such as mold and inconsistency in cleaning practices. Nevertheless, compliments on the spaciousness of the rooms suggest that improvements in cleanliness and maintenance could further enhance the guest experience.
The staff at Pousada Cavalo Marinho are a standout feature, with many guests noting their exceptional hospitality and willingness to assist, despite occasional language barriers. Members like Sol, Dona Cida, Matheus, Mr. Luís, and Gabi are particularly commended for their professionalism and friendliness, contributing significantly to a pleasant stay.
Mixed reviews on the beds reflect similar concerns about some mattresses being overly soft or noisy, pointing to a need for updates in this area to ensure a comfortable sleep for guests. Addressing these areas of improvement could further elevate the satisfaction of those staying at the inn. Show more
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Inn near The Beach
Small Inn
Room Types
Double RoomFacilities for this room include air conditioning, a hammock and a TV. There is also a minibar and a centrally heated shower in the bathroom.
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Nestled in a prime spot, Pousada Cavalo Marinho boasts an impressive location that consistently wins praise from its guests. Visitors appreciate its proximity to the bustling town center, making it incredibly easy to access local attractions and amenities. Despite being centrally located, the inn offers a peaceful atmosphere away from the chaos, yet remains conveniently close to key sites such as the beach, the tourist dock, and the main pier. The surroundings are dotted with local shops, mini-markets, and a variety of restaurants, ensuring guests have everything they need within walking distance. Families particularly find the location ideal for their needs. The remarkable service provided by the attentive staff enhances the guest experience, particularly receptionists Janaina, Sol, and Cida, who are especially noted for their friendly and helpful demeanor.
Breakfast
At Pousada Cavalo Marinho, guests consistently highlight the breakfast as a notable feature of their stay. Frequently described as very good, many find it both tasty and plentiful. The breakfast offerings are appreciated for their freshness and inclusion of options such as fresh fruit juice. While some reviews note a lack of variety, the majority of guests find that the breakfast more than meets expectations, especially considering the value. The breakfast is also often mentioned alongside positive comments about the location and accommodation, underscoring the overall satisfying experience. Despite a few remarks suggesting room for more diversity, most patrons are pleased with the quality and presentation of the morning meal.
Rooms
Pousada Cavalo Marinho offers a simple and cozy accommodation experience that meets guest expectations despite a few areas of concern. Many reviews highlight the cleanliness and organization of the rooms, with guests appreciating the spaciousness and overall coziness of the accommodations. However, several reviews note that the mattresses are often soft, sagging, and in some cases, infested with ants or of poor quality, suggesting a need for improvement in this area. Maintenance issues such as old rooms with a musty smell and a minibar that didn't cool were mentioned, pointing to the need for some renovation and upkeep. While the rooms are generally comfortable, there are concerns about the lack of a view and insufficient amenities like places to dry clothes. Overall, the inn provides a satisfactory stay, with room for enhancements to elevate the guest experience.
Beds
Pousada Cavalo Marinho generates mixed impressions regarding its bedding conditions. Some guests find the beds comfortable and clean, providing a restful sleep environment. However, there are notable concerns about the mattress quality. Reports mention mattresses being overly soft, worn, warped, and occasionally noisy, which can detract from sleep quality. In some cases, guests have pointed out issues such as sunken mattresses or even infestations, which could affect comfort and overall satisfaction. Ensuring the renewal and maintenance of mattresses would likely enhance guest experiences at the accommodation.
Cleanliness
Pousada Cavalo Marinho has received mixed reviews regarding its cleanliness, with several guests praising the establishment for its well-maintained and organized rooms. Many visitors have highlighted the good hygiene standards, describing the rooms and bathrooms as being clean and the swimming area well-kept. Some guests have even expressed their satisfaction with the cleanliness, considering it a standout feature of their stay.
However, not all experiences have been positive. Some guests noted issues such as mold on walls and bedding, adding that room cleaning did not seem to address these problems effectively. Complaints about the condition of linens and the age and cleanliness of air conditioning units suggest that maintenance and cleaning could be improved in certain areas. Furthermore, guests have commented on the inconsistency in cleaning frequency, which sometimes leaves room for improvement in maintaining the overall cleanliness.
Despite these issues, the spaciousness of the rooms and bathrooms has been appreciated, suggesting that, with some enhancements in cleaning protocols and maintenance, Pousada Cavalo Marinho can optimize the guest experience further.
Staff
At Pousada Cavalo Marinho, the staff is consistently praised for their exceptional hospitality and attentiveness. Key team members like Sol, Dona Cida, and Matheus are noted for their ability to make guests feel at home with their friendly and helpful nature. The reception, led by Sol, stands out for its professionalism and warm interactions, earning accolades for being a highlight of the inn. Despite occasional challenges like language barriers, the staff's willingness to assist is evident, adding to a unique and pleasant guest experience. While there were mentions of grumpiness among some café employees, the overall impression of the team is overwhelmingly positive. Guests frequently commend the politeness and helpfulness of all staff members, including Mr. Luís and Gabi, emphasizing the excellent customer service that enhances their stay.
No, Pousada Cavalo Marinho doesn't have any pool.
No, a spa isn't available at Pousada Cavalo Marinho.
No, Pousada Cavalo Marinho doesn't allow dogs.
No, parking facilities aren't available at Pousada Cavalo Marinho.