College Inn is favored for its strategic location, offering guests easy access to Western Oregon University and the heart of town along Hwy 99. Its proximity to local attractions, parks, dining options, and even Salem for wider exploration ensures a convenient stay with excellent summer rates, adding to its value proposition. The accommodations are clean, comfortable, and well-equipped, complemented by a seamless check-in process and friendly service, fostering an enjoyable experience for many visitors.
Though there have been mixed reviews regarding the rooms, many guests find them quiet and spacious, suitable for a restful stay. Cleanliness is generally satisfactory, with staff willing to accommodate late check-ins, highlighting a commendable level of customer service. However, improvement in some amenities and maintenance could enhance overall guest satisfaction.
While the cleanliness of the hotel varies, some rooms maintain a comfortable level of tidiness. The staff is often praised for their exceptional hospitality, being friendly, and willing to assist with every need, from local insights to amended travel plans. The dedication they exhibit, especially the manager’s welcoming nature and the housekeeping team’s commitment, sets a warm and inviting atmosphere, even if minor issues occasionally arise with certain staff members.
Several guests commend the beds for their comfort, contributing to a good night's sleep supported by features like blackout shades. Despite some experiencing the beds as too firm, many find the bedding acceptable, offering a restful experience overall.
In summary, College Inn provides good value through its prime location and attentive staff, ensuring guests feel relaxed and cared for during their stay, with room for improvement in certain areas to enhance overall satisfaction.
The Hotel Salem offers a highly commendable experience for travelers, remarkable for its prime location, exceptional service and overall comfort. The hotel's central position near Trader Joe's, shops, restaurants and Interstate 5 makes it a convenient hub for exploring Salem with ample parking and easy access to main roads. Despite being situated on a commercial strip, it is often described as a quiet retreat, ideal for repeat visitors.
The breakfast service at The Hotel Salem is a standout, featuring a variety of selections like eggs, sausage, waffles, cereal, yogurt and pastries. Guests appreciate the environmentally conscious touch of serving breakfast on china plates and silverware. Staff during breakfast is noted to be friendly and helpful, adding to the pleasant experience. The breakfast area is quiet and clean, ensuring a good start to the day.
Dining at the hotel's restaurant is also positively reviewed with a pleasing ambiance and attentive staff. The proximity to various dining options further enhances the dining experience for food enthusiasts, offering a diverse range of nearby restaurants and retail stores within walking distance.
The rooms at The Hotel Salem are notably spacious, clean and well-appointed with modern amenities such as mini-fridges, microwaves, coffee pots and kitchenettes. Guests particularly enjoy the comfortable beds and pillows, often referring to the quality of sleep as excellent. The quietness of the rooms, thoughtful design and the inclusion of eco-friendly products contribute to a homely and peaceful stay.
Cleanliness across the hotel is a consistent highlight, from the rooms and common areas to the pool. Guests describe the property as very clean and well-maintained, which significantly enhances the overall guest experience. Helpful and friendly staff also play a crucial role in maintaining this high standard.
The staff at The Hotel Salem are frequently praised for their exceptional service, characterized by friendliness, helpfulness and professionalism. Personalized attention from staff members like Zulma and Aliya leaves a lasting impression on guests, making their stay even more comfortable and pleasant.
WiFi at the hotel generally meets the needs of guests with many noting a strong and reliable connection that is easy to access. While some minor connectivity issues are reported, the overall feedback is positive.
The pool facilities are particularly appealing for families with guests highlighting the cleanliness, maintenance and inviting atmosphere of both the indoor and outdoor pools. The pool’s comfortable temperature and well-kept environment contribute to a fun and relaxing experience for travelers of all ages.
Parking is another favorable aspect with ample and free parking available, making it easy for guests to access the hotel without hassle. Though occasionally full during peak times, the parking generally receives positive remarks.
The beds at The Hotel Salem are widely praised for their comfort, contributing to restful sleep for many guests. The quality of mattresses and bedding underscores the hotel’s commitment to guest comfort, making the beds a notable feature.
Though rated as a three-star hotel, The Hotel Salem frequently exceeds guest expectations, offering a comparable experience to higher-rated establishments like Courtyard Marriott. The combination of comfortable accommodations, friendly staff and good value for the price makes it a popular choice among travelers.
The hotel is also lauded for its pet-friendly policies, particularly accommodating to guests traveling with dogs. With a designated dog-walking area and spacious rooms, it ensures a pleasant stay for both pets and their owners.
In summary, The Hotel Salem receives high praise for its excellent location, cleanliness, comfortable rooms, exceptional staff service and pet-friendly amenities, making it a top choice for travelers seeking a reliable and enjoyable stay in Salem.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 200+ hotels in and around Independence