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Summary of reviewsCoachmans Inn in Invercargill enjoys high praise for its strategic and quiet location, offering convenient access to local amenities and attractions. Guests appreciate its central position and ease of access, marking it as an ideal stay for both brief visits and longer stays. While the inn's proximity to a cemetery might not appeal to everyone, it generally contributes to a tranquil environment away from the bustling town.
The accommodations receive mixed reviews. On the positive side, many guests find the rooms to be spacious and reasonably priced, with comfortable beds. Some newly refurbished spaces, particularly the bathrooms, were highlighted positively, offering a warm, quiet, and comfortable experience suitable for solo travelers. Nonetheless, there are significant concerns about inconsistent room quality, including unpleasant odors, maintenance issues, and outdated furnishings. Cleanliness is another key area of divergence; while some units are commended for being tidy and welcoming, others suffer from poor overall hygiene and issues like mold and a lack of basic upkeep.
The staff at Coachmans Inn earn commendation for their friendly and helpful demeanor, with many guests singling out team members—like Raj—for exceptional service. This level of attentive and knowledgeable service significantly enhances the guest experience, fostering a supportive and hospitable atmosphere.
Conversely, the lack of breakfast, insufficient amenities replenishment, and inconsistent Wi-Fi connectivity are recurrent points of dissatisfaction. The absence of essential facilities like reliable internet access can impact the overall sense of convenience for guests. Despite enjoying comfortable beds, guests often find the pillows lacking, with some reporting issues of sagging and discomfort.
In summary, while Coachmans Inn offers an advantageous location and a generally positive interaction with staff, the variability in room conditions, amenities, and service standards suggests room for improvement, which could enhance the overall guest experience. Show more
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Motel with Free Wi-Fi
Room Types
One-Bedroom Apartment with 3 Single BedsThis apartment features a fully equipped kitchen with a stove and oven. It offers a lounge area and a private bathroom.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Two-Bedroom ApartmentThis apartment features a fully equipped kitchen with a stove and oven. It offers a lounge area and a private bathroom.
Please note that the price is based on 2 guests. Maximum occupancy is 6 (see Hotel Policies).
Standard StudioThe unit offers 1 bed.
Guest Reviews
5.7
Rated
Location
Coachmans Inn in Invercargill stands out predominantly for its convenient and strategic location. Situated centrally, it offers guests easy access to a range of amenities and a supermarket, making it practical for both short stays and extended visits. The inn is notably easy to find, being one of the first landmarks visitors encounter upon entering the city, adding to its accessibility. Despite its centrality, the area remains surprisingly quiet, providing a peaceful retreat from the bustle of the town. Visitors appreciate its proximity to local attractions and the main route to Gore, while enjoying peaceful surroundings, including a nearby cemetery. The location not only supports efficient travel but also contributes to the overall value of a stay at Coachmans Inn.
Breakfast
Coachmans Inn has garnered attention for its breakfast offerings, or rather, the absence of them. Guests frequently highlighted the lack of breakfast provided, some noting it as a surprise or a point of disappointment. Additional amenities, such as tea and coffee, were not replenished during stays, which added to guests' dissatisfaction. The inconsistencies, such as insufficient dishware in the units, further contribute to a less-than-ideal start to the day. Despite any positive aspects the hotel may have, the lack of breakfast remains a predominant and negative feature in guest experiences.
Rooms
Coachmans Inn presents a mixed experience for travelers, offering both positive aspects and areas needing improvement. Many guests appreciated spacious and reasonably priced rooms, highlighting their cleanliness and the comfort of the beds. Some rooms were reported to be warm, quiet, and ideal for a short stay, particularly for solo travelers. Additionally, efforts to refurbish some rooms were noted, with newly renovated bathrooms receiving a positive mention.
However, the reviews also reveal significant concerns about the condition and cleanliness of the rooms. Issues included unpleasant odors, such as smoke and mustiness, and inadequate maintenance of facilities like showers and fridges. Some guests reported a lack of basic essentials, with outdated furnishings and evidence of substandard cleanliness, including mold and insufficient cleaning in various units.
Safety concerns were mentioned by some guests, stemming from the motel's location next to emergency housing and overall neglect of the property. For potential visitors, these reviews suggest a variable experience dependent on the specific room and maintenance level at the time. While there are commendable features, particularly in select refurbished spaces, improvement in cleanliness and facilities would significantly enhance the overall guest experience at Coachmans Inn.
Beds
At Coachmans Inn, visitors consistently appreciate the comfort of the beds, with many guests noting how comfortable and supportive they found them. Cleanliness is also a key point of satisfaction, as guests frequently mentioned the fresh and clean state of the sheets. Despite these positive points, the pillows are a common area of concern, often described as lumpy, thin, and in need of replacement. Some guests mentioned beds that have seen better days, with a few reports of sagging or uncomfortable experiences. While there are instances of beds being perceived as unsatisfactory, these seem to be mixed, showing a variety of experiences. Overall, while the beds receive more positive mentions than negative, the experience of the beds and pillows seems to vary, suggesting an inconsistency in room quality.
Cleanliness
Coachmans Inn experiences a mix of feedback regarding cleanliness, though there are scattered positive remarks amidst the concerns. Reviewers appreciatively note that some accommodations are clean, tidy, warm, and fulfilling for an overnight stay. These spaces are described as welcoming, suggesting that certain rooms meet expectations for a comfortable and satisfactory short stopover.
However, a considerable number of guests express dissatisfaction, pointing out issues such as poor overall cleanliness, with particular attention drawn to dirty kitchens, bathrooms, and other facilities. The presence of mold, food crumbs, and even dead insects is lamented, with some guests citing a pervasive lack of hygiene across various areas. The state of repair is another significant concern, with moldy window frames, shabby interiors, and malfunctioning fixtures receiving criticism.
While some areas of the establishment deserve credit for maintaining a clean environment, the reviews suggest variability in standards and frequent shortcomings that detract from guests’ experiences.
Staff
At Coachmans Inn, guests frequently commend the staff for their friendliness and helpful nature. Visitors often note the politeness and professionalism of the team, with particular mentions of individuals who provided exceptional service at reception. Raj, a member of the team, stands out for being especially friendly and understanding, adding to the overall positive guest experience. The staff's knowledge of the local area further enhances their ability to assist guests effectively. Despite a few isolated incidents where service could be improved, the majority of reviews highlight an overall atmosphere of kindness and supportiveness, indicating that the Coachmans Inn prioritizes hospitality and guest satisfaction.
Wi-Fi
The Wi-Fi experience at Coachmans Inn leaves much to be desired according to guest reviews. Connectivity issues are a recurring theme, with many guests struggling to access the network due to the absence of a Wi-Fi password or guest information. Even when connected, the service is reported as weak or unstable, frequently disconnecting, especially in the evening. This inconsistency affects not only general internet use but also impacts TV reception. Overall, the Wi-Fi does not meet the expectations of those who need reliable access during their stay.
No, Coachmans Inn doesn't have any pool.
No, a spa isn't available at Coachmans Inn.
No, Coachmans Inn doesn't allow dogs.
No, parking facilities aren't available at Coachmans Inn.