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Summary of reviewsPanorama Tower Hotel garners praise for its excellent location, providing easy access to key city areas like Shopping Vale do Aço, the city center and major highways. This central positioning, coupled with soundproof rooms, ensures a quiet environment despite its proximity to the highway. Guests appreciate the convenience of ample parking facilities and the hotel's accessibility, making it a top choice for both leisure and business travelers.
The breakfast is a major highlight with guests extolling its quality, variety and abundance. The friendly and attentive staff enhance the breakfast experience, contributing positively to guests' stays. While dinner reviews are mixed, guests frequently note the well-presented, tasty food offered at reasonable prices.
The rooms at Panorama Tower Hotel are particularly noted for their spaciousness, cleanliness and comfort. Guests appreciate the large rooms with comfortable beds, effective air conditioning and pleasant views from balconies. Despite occasional issues like musty smells or noise, most visitors find the accommodations satisfactory.
Cleanliness across the hotel is consistently commended with well-maintained rooms and facilities. Friendly cleaning staff and efficient daily room cleaning schedules further enhance the stay experience.
The staff at Panorama Tower Hotel receive high accolades for their exceptional service. The reception and front desk teams are particularly praised for their politeness and professionalism, significantly contributing to a welcoming atmosphere.
While the free Wi-Fi and gym receive mixed reviews, the hotel's overall commitment to quality service and comfort often surpasses guests' expectations. The family-friendly environment, comfortable beds and business-friendly facilities add to its appeal, making it a reliable choice for various types of travelers.
Additionally, the hotel is noted for its good accessibility features, making it accommodating for guests with disabilities. Though there are some limitations and extra charges for pet-friendly accommodations, the allowance of pets is a valued feature for many.
In summary, Panorama Tower Hotel stands out for its prime location, excellent breakfast, comfortable and clean rooms and superb staff service, making it a commendable option for both short and extended stays. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Executive Double or Twin RoomThis air-conditioned room features a 26" LCD cable TV, minibar and private bathroom.
Please specify before arrival if you prefer 1 double or 2 single beds.
Guest Reviews
8.4
Very Good
Location
Panorama Tower Hotel boasts an exceptional location that is praised by its guests for various reasons. Centrally situated, it provides easy access to key areas in the city, such as Shopping Vale do Aço, the city center and major highways. Its proximity to the train station and various places of interest makes it a convenient choice for both leisure and business travelers. Despite being adjacent to a highway, the hotel maintains a quiet environment thanks to effective sound isolation.
Guests appreciate the ease of access and ample parking facilities. The hotel is also noted for its accessibility, making it a favorable spot for those stopping over during travels. The location is especially advantageous for people with business in Ipatinga or those needing facilities close to the main road. Although it is very close to the highway, excellent customer service, cleanliness and a substantial breakfast add to its appeal.
The surrounding area, despite the occasional mention of lacking nearby restaurants, markets or bakeries, is generally seen as very accessible and well-suited for travelers’ needs. Overall, Panorama Tower Hotel offers a very good location with a solid cost-benefit ratio, catering perfectly to the needs of its guests passing through the city or spending more time in the center.
Breakfast
Guests were overwhelmingly positive about the breakfast at Panorama Tower Hotel. It was repeatedly described as excellent, wonderful, varied and delicious. Many reviews highlighted the abundance and variety of options available, including fruits, breads, cold cuts, eggs and omelets. The breakfast was often deemed plentiful and well-served. Some guests also appreciated the coffee, noting it as very good or excellent.
Several reviews also mentioned the attentiveness and friendliness of the staff, contributing positively to the overall breakfast experience. Despite a few minor mentions of slow replenishment and dirty tables, the majority of feedback emphasized a high-quality and satisfying breakfast. The breakfast stood out as a significant highlight for many guests, complementing the hotel's good accommodations, comfort and overall facilities.
Dinner
Panorama Tower Hotel offers a mixed dining experience for guests. On the positive side, reviews highlight that the hotel restaurant provides a variety of options and good prices. Guests often note that the food is tasty and well presented with both breakfast and dinner being praised. However, there are also mentions of negative experiences, such as cold food delivered to rooms, tough meat and certain dishes that didn't meet expectations. Despite some inconsistencies, the general consensus is that the restaurant has potential, particularly with its ample options and appealing presentation.
Rooms
Panorama Tower Hotel offers rooms that stand out for their spaciousness and comfort. Guests appreciate the size of the rooms, which are described as large and suitable for families. Cleanliness is frequently mentioned with rooms being very clean and well-maintained, often emitting a pleasant smell. The beds are comfortable and many rooms come with amenities such as air conditioning, soundproof windows and well-stocked mini-bars. The suites are well-equipped and feature efficient air conditioning and good showers.
A number of rooms have balconies and provide nice views, contributing to an enjoyable stay. Guests also note the convenient layout and excellent room decor, as well as a sense of security with facilities like closed parking and additional parking spaces in front. Some rooms are quiet, allowing for a good night’s sleep.
However, a few issues are noted, such as occasional musty smells and noisy rooms particularly those located near the elevator. Some rooms show signs of needing renovation and a few experiences with unsatisfactory room maintenance and outdated furniture have been reported.
Overall, despite a few drawbacks, Panorama Tower Hotel provides generally comfortable, spacious and well-furnished accommodations, making it a commendable choice for travelers.
Beds
Guests at Panorama Tower Hotel consistently highlight the comfort of the beds as a major positive aspect of their stays. Words like "comfortable," "very comfortable," and "super comfortable" appear frequently, indicating that the beds contribute significantly to a good night's rest. The mattresses are described as "great" and "well-appointed," with the bedding also noted for being "clean and soft." While there are mentions of issues like thin pillows, old mattresses and occasional off-smelling bed linens, the overall sentiment remains positive due to the consistently high praise for bed comfort. Additionally, the rooms are noted to be of a comfortable size, complementing the comfort of the beds. The combination of good pillows, clean bedding and quality air conditioning adds to the restful experience. This makes Panorama Tower Hotel a reliable choice for guests seeking a comfortable sleeping environment during their travels.
Cleanliness
Panorama Tower Hotel generally impresses guests with its cleanliness and organization. Many have highlighted the immaculate condition of their rooms, noting that they are well-organized, quiet and come with clean and soft bed linens and towels. The hotel facilities are also frequently mentioned as clean, contributing to an overall sense of a well-maintained environment.
Guests consistently commend the friendliness of the cleaning staff and appreciate the convenience of daily room cleaning schedules. The overall experience is enhanced by rooms that are clean, sweet-smelling and comfortable.
However, some reviews point out areas for potential improvement. Issues such as a musty smell, a smelly bathroom and occasional oversights in bathroom cleaning have been reported. A few guests experienced problems with maintenance, such as clogged toilets and non-functional air conditioning.
Despite these occasional drawbacks, the general sentiment towards cleanliness at Panorama Tower Hotel remains very positive, making it a reliable choice for travelers who prioritize a clean and well-kept stay.
Staff
The Panorama Tower Hotel is often praised for its exceptional staff service. Many guests highlight the attentiveness and accommodating nature of the employees. Numerous reviews commend the reception and front desk staff for their politeness, friendliness and professionalism, contributing significantly to the overall welcoming environment. The customer service is described as very good to excellent with several noting the quick and efficient check-in and check-out process.
Guests frequently mention the staff's ability to make them feel welcome and well-served, describing the service as impeccable and superb. The positive interactions with employees extend beyond just the reception, as the helpfulness and politeness appear to be consistent throughout the entire team, including those assisting with luggage and the general hospitality of the hotel. Pets are also treated with care and affection, which stands out in the reviews.
While the majority of feedback is positive, there are occasional mentions of unfriendly behavior and issues with room service. However, these critiques are vastly outnumbered by the overall high praises regarding staff attentiveness and courtesy. Ultimately, the wide array of compliments about the personnel at Panorama Tower Hotel reflects a strong commitment to providing an outstanding guest experience.
Wi-Fi
The Wi-Fi at Panorama Tower Hotel has received mixed feedback from guests. While some praised the good quality and speed of the internet connection, others experienced significant issues. Common complaints include unstable and weak internet with specific concerns about the Wi-Fi not working well or at all in the rooms. The signal strength varied, leading to disappointment among guests who relied on a stable connection. Although the hotel offers free Wi-Fi, it appears that improvements are needed to ensure consistent and reliable service throughout the property.
Gym
The gym at Panorama Tower Hotel receives mixed feedback. Many guests appreciate the accessible and well-equipped facilities, describing it as good and reasonably satisfactory. However, several reviews point out issues like ongoing renovations, maintenance and dusty conditions, causing inconvenience as the gym was not usable during their stay. Some also mentioned that the equipment was limited or in poor condition and that the gym needed improvement. Overall, while the gym has potential, it appears to be under transition and may not meet all guests' expectations at present.
Family
Panorama Tower Hotel has garnered positive feedback for providing a family-friendly environment. Guests appreciated the spacious and well-equipped family rooms that offer great soundproofing, ensuring a peaceful stay. The hotel is conveniently located near various places of interest, making it an ideal choice for family vacations. Additionally, the facilities are designed to cater to families with ample space suitable for children, including a small gym that children can use. The option to bring pets adds to the appeal, allowing families to enjoy their stay without leaving furry friends behind. Overall, Panorama Tower Hotel proves to be an excellent choice for a family gathering or vacation.
4 Star
Panorama Tower Hotel offers a strong cost-benefit ratio for those seeking four-star accommodations. The hotel's service levels and cleanliness are consistently highlighted as befitting its rating with some guests noting that their expectations were even exceeded. Rooms are noted for their spaciousness and comfort, aligning well with the classic standards of a four-star establishment. Breakfast is another standout feature with plentiful and varied options that reflect the hotel's commitment to quality. Overall, the hotel meets and occasionally surpasses guests' expectations, providing excellent service and comfort.
Business
Panorama Tower Hotel offers facilities and services that cater specifically to business travelers. Guests have highlighted the well-equipped business center and favorably reviewed the business-friendly facilities, such as the good desk and chair setup in rooms and dedicated work desks. The hotel is praised for its efficient service during business stays and the overall quiet and peaceful environment, making it ideal for work. Its location is convenient with only a short walking distance to key business locations.
The hotel also provides suitable spaces for business meetings and great event rooms with staff members like Mr. Valdomiro being particularly noted for their helpfulness. Despite some feedback regarding unstable free WiFi, the reviews generally favor Panorama Tower Hotel for its cleanliness and the variety of options available for solo travelers or those on business trips.
Accessible
Panorama Tower Hotel is notably accommodating for guests with disabilities, offering easy access from main roads and proximity to the shopping mall and main avenue. The hotel is well-regarded for its wheelchair-friendly environment and thoughtful attention to accessibility needs. Visitors commend its accessible rooms, which match the quality of standard rooms, along with accessible bathrooms and common areas. Additionally, accessible parking options further enhance the convenience for guests. Overall, the hotel provides good accessibility solutions, ensuring a comfortable and hassle-free stay for all visitors.
Dog Friendly
Panorama Tower Hotel is welcoming towards guests with pets, specifically dogs. The hotel features pet-friendly accommodations, making it convenient for those traveling with their furry companions. While guests appreciate the ability to bring their pets along, there is an extra charge for dogs, which some find to be excessively high. Despite this fee, the hotel does not provide additional amenities or services for pets in return.
Several rules are in place regarding pet behavior and access within the hotel. Dogs are not permitted to bark and they are not allowed in common areas, suggesting that the hotel has restrictions reflecting a less accommodating stance toward pets. However, the allowance of pets is a noted feature, making Panorama Tower Hotel a viable option for pet owners, despite the noted limitations and additional costs.
No, Panorama Tower Hotel doesn't have any pool.
No, a spa isn't available at Panorama Tower Hotel.
Yes, Panorama Tower Hotel welcomes dogs.
No, parking facilities aren't available at Panorama Tower Hotel.