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Summary of reviewsCJ HOUSE station 18 Ipoh presents a mixed but predominantly positive picture, offering a secluded retreat situated within a tranquil housing estate away from the bustling city center. The location, characterized by its calm ambiance and ample free parking, appeals particularly to those with their own transportation, although the absence of nearby shops and eateries necessitates planning ahead for meals and provisions.
Guests are consistently impressed by the hotel's beautifully designed and spacious rooms, which feature cozy showers, comfortable beds, and modern amenities such as bathtubs. Despite some minor setbacks, such as occasional noise or a lackluster mattress, the overall ambiance and soundproofing solutions ensure a restful stay. The rooms skillfully blend vintage and modern design elements at budget-friendly prices, making them attractive for families and larger groups. Families appreciate the generous room sizes that accommodate up to six people, facilitating a comfortable and family-friendly environment.
Positive reviews highlight the comfort and restfulness of the beds, with soft mattresses and ample plug points contributing to an enhanced experience. However, cleanliness receives mixed feedback, with some guests commending the spotless bathrooms and clean rooms, although others have noted issues with dusty floors, cigarette odors, and inconsistent housekeeping standards. While some guests found the spaciousness and concept appealing, there were occasional lapses in room cleaning service that affected the overall satisfaction.
Staff service appears to require improvement, as several reviews indicate unresponsiveness, incorrect room assignments, and unfriendly demeanor, leading to a disappointing customer service experience.
Despite these challenges, CJ HOUSE station 18 Ipoh remains an appealing option for travelers seeking value and comfort in a quiet locale, with considerable strengths in room design and comfort that cater particularly well to families and larger groups.
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