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Summary of reviewsThe ibis budget Lyon Sud St Genis Laval offers a highly convenient location for travelers, particularly for those en route to southern France. Positioned near a major highway exit, it provides easy access to Lyon city center, shopping centers, dining options and the Lyon Sud hospital. Despite its proximity to the highway, guests appreciate the quiet neighborhood and the hotel's strategic location, which caters effectively to varying travel needs. Friendly and efficient staff further enhance the hassle-free experience.
Breakfast at the hotel is widely favored for its good value and hearty options, including fresh fruit salads and pastries. Guests commend the varied breakfast buffet and the friendly breakfast staff, though some mention the variety could be limited.
Rooms receive mixed feedback; while cleanliness and functionality are appreciated for short stays, the small size, outdated decor and maintenance issues such as tobacco odors and peeling paint are notable concerns. However, affordable pricing and free parking add to the value.
Though the hotel maintains a generally clean environment, certain maintenance and hygiene issues like dirty carpets and mold detract from the overall cleanliness. The staff, however, are significantly praised for their exceptional hospitality with guests highlighting their warmth, professionalism and attentiveness, despite occasional language barriers.
On the connectivity front, the free WiFi receives mixed reviews. Some guests find it reliable while others experience slow or nonexistent connections in their rooms. The parking facilities, though secure and private, are sometimes narrow and limited, but the free and convenient nature of the parking remains a strong point.
Opinions on the beds are varied; many guests find them clean and comfortable, while others cite hard mattresses and small bed sizes as areas needing improvement. The hotel's accessibility features include designated accessible rooms and parking, but the absence of an elevator is a significant drawback.
Finally, as a pet-friendly hotel, ibis budget Lyon Sud St Genis Laval welcomes dogs and cats without additional charges, making it a convenient option for pet owners. The friendly reception staff and a designated dog area further enhance the experience for guests traveling with pets.
Overall, the hotel is a functional and budget-friendly option with a prime location, offering decent amenities and excellent staff service, despite needing some updates and improved maintenance.
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