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Barceló Isla Canela

Isla Canela , Paseo De Los Gavilanes S/n (Show on Map)

8.4

Very Good

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Summary of reviewsBarceló Isla Canela stands out as a highly recommended destination, particularly for beach lovers and families seeking a picturesque seaside escape. Guests are consistently impressed by its exceptional location right on one of Europe's most beautiful beaches. The hotel provides direct access to a stunning and expansive sandy shore, set in a tranquil environment ideal for leisurely walks, relaxation and family activities. The nearby beach bars and restaurants further add to the convenience and enjoyment of the stay.

One of the highlights for many guests is the breakfast, which is praised as fantastic, delicious and superb. The buffet offers a wide variety of high-quality options, ensuring something for everyone's taste, although the coffee quality has room for improvement. Dinner also receives positive feedback for its quality, variety and regional flavors, despite some occasional criticism about the dining hall environment and minor inconsistencies in food quality and service.

The rooms at Barceló Isla Canela are generally well-maintained, comfortable and clean, often featuring modern designs and beautiful views. However, some rooms are noted to be on the smaller side with outdated furnishings and minor maintenance issues being mentioned sporadically. Cleanliness throughout the hotel is a strong point with the majority of reviews highlighting the high standards maintained in rooms and common areas.

The hotel staff receives exceptional praise for their professionalism, friendliness and attentiveness, significantly enhancing the overall guest experience. Specific individuals, such as those at reception and the entertainment team, are frequently commended for their exceptional service.

The pool area is another favorable aspect, described as excellent, clean and well-maintained, although the shallow depth and occasional cold water are minor drawbacks. The gym receives mixed reviews, appreciated for its facilities but criticized for its small size and occasional maintenance issues.

For sports enthusiasts, the tennis facilities are well-regarded, though the paddle tennis court has mixed reviews. Family-friendly services are a major draw with a comprehensive activity program, excellent animation team and a safe, welcoming environment that particularly caters to children. The beds are another comfort highlight, commonly described as very comfortable and large, contributing to a restful stay.

While WiFi services are mixed with good coverage in some areas and poorer performance in others, the overall sentiment towards Barceló Isla Canela is positive. The combination of excellent location, attentive staff, clean and comfortable facilities and family-friendly atmosphere makes it a standout choice for a seaside holiday.
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Luxury Hotel

Part of the reputable Barceló group, this hotel is often listed among the best in Isla Canela, offering a prime beachfront location, multiple pools, and quality facilities expected from a high-end chain.

Hotel near Golf Courses

Located in Isla Canela, this hotel provides proximity and access to the nearby Isla Canela Golf Courses (Old Course and Links).

Hotel for Honeymoon

This hotel is considered romantic and family friendly. It provides a comfortable and enjoyable stay for couples.

Family Friendly Hotel

A Barceló hotel located beachfront, consistent with the brand's profile of offering family-friendly facilities, including swimming pools and entertainment programs.

Hotel with Swimming Pool

Located near Canela Beach, this hotel features a swimming pool surrounded by gardens. It is designed in a picturesque village style. The hotel has two swimming pools, including an indoor pool, and offers access to tennis and paddle courts.

Children's Pool

Accessible Hotel

This hotel offers an outdoor pool specifically adapted for people with reduced mobility and provides dedicated accessible rooms, ensuring comfortable stays for guests with diverse needs.

Hotel with Tennis Courts

This hotel includes an outdoor tennis court and paddle tennis courts as part of its recreational amenities.

4-Star Hotel

Designed in the style of a traditional Andalusian village, this hotel is located on the beachfront. It features bright, comfortable rooms, extensive gardens, a large pool area, and a buffet restaurant. It also offers a kids club, sports activities, and is close to golf courses.

Hotel with Children's Pool

Barceló Isla Canela provides a separate swimming pool specifically for children, in addition to its main outdoor pool. The hotel also includes a play area and a kids' club, making it well-equipped for families.

Romantic Hotel

Business Hotel

Hotel with Gym

Room Types

Two Connecting Double Rooms This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 4 beds.

Junior Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit has 3 beds.

Junior Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit offers 3 beds.

Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit offers 3 beds.

Junior Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit has 3 beds.

Double Room with French Balcony This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.

Double Room with French Balcony 2 Adults + 1 Child) This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 3 beds.

Double Room with Terrace This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds.

Double Room with Terrace and Sofa Bed (2 Adults + 1 Child) This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.

Double Room with Terrace and Pool View This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.

Double Room with Terrace Pool View and Sofa Bed (2 Adults + 1 Child) This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit has 3 beds.

Deluxe Double Room with French Balcony Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 1 bed.

Deluxe Double Room with Side Sea View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

Deluxe Double Room with Pool View This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit has 1 bed.

Two Connecting Double Rooms with Pool View (2 Adults + 2 Child) This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 4 beds.

Two Connecting Double Rooms with Pool View (3 Adults + 1 Child) This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 4 beds.

Family Suite (2 Adults + 3 Children) This suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, a minibar, a flat-screen TV with satellite channels and a terrace. The unit offers 5 beds.

Family Suite (3 Adults + 2 Children) This spacious suite is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. Featuring a terrace, this suite also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 5 beds.

Two Connecting Twin Rooms This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 4 beds.

Two Connecting Deluxe Double Rooms with Pool View This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 4 beds.

Double Room with Sofa Bed This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.

Double Room with Terrace This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.

Superior Double Room with Terrace This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 3 beds.

About Barceló Isla Canela

License: H-HU-00489

Guest Reviews

8.4

Very Good

Location

Barceló Isla Canela boasts an exceptional location that continuously impresses its guests. Nestled right on one of Europe's most beautiful beaches, the hotel provides direct, effortless access to a stunning and expansive sandy shore. Guests repeatedly highlight the hotel's unbeatable proximity to the beach with many noting that it's just a short walk or a mere road crossing away. The tranquil and quiet surroundings further enhance the appeal, making it an ideal spot for relaxation and family activities.

In addition to its prime beachfront setting, the hotel's location allows for enjoyable strolls along the coast, offering a serene environment for leisurely walks. Guests also appreciate the nearby beach bars and restaurants, adding convenience to their stay. The allure of waking up to a view of the beautiful gardens or the sea is an added bonus, making Barceló Isla Canela's setting truly spectacular.

Overall, the location of Barceló Isla Canela is frequently praised for being superb, practical and comfortable, solidifying its status as a highly recommended destination for beach lovers. The combination of an excellent location, comfortable facilities and a calm atmosphere makes it a standout choice for visitors seeking a picturesque seaside escape.

Breakfast

The breakfast offerings at Barceló Isla Canela consistently impress guests with their excellence and variety. Many guests praise the breakfast as fantastic, delicious and superb, often using terms like impeccable, bountiful and extraordinary. The buffet stands out for its great variety of food, ensuring something for everyone's taste. The wide array of options includes a plethora of breads and quality products, all presented in a visually appealing manner.

The breakfast is noted for its high quality and abundance with multiple reviews highlighting that nothing is missing and everything is consistently delicious. Guests also appreciate the plentiful and varied nature of the offerings, describing the experience as very complete and the quality as very good. The buffet is well-organized, consistently replenished and served in a pleasant breakfast area surrounded by greenery.

However, there are a few critical remarks about the coffee quality at breakfast with some guests finding it to be subpar. Despite this minor downside, the overall consensus is overwhelmingly positive, making the breakfast at Barceló Isla Canela a definite highlight of the stay.

Dinner

The dinner experience at Barceló Isla Canela receives generally positive feedback from guests. Many highlight the quality, variety and flavors of the dinner buffet with specific appreciation for the delicious regional offerings and well-organized service. The buffet, encompassing breakfast, lunch and dinner, is often praised for being diversified and providing plentiful options. Some guests particularly commend the excellent quality and splendid taste of the food with fantastic and wonderful meals being a recurring theme.

However, there are a few critical notes. While the dinner is often described as very good, some guests felt the buffet could sometimes be improved, indicating occasional issues with flavorless or bland food. Additionally, the dining hall environment drew some criticism for being noisy and canteen-like with reports of difficulty navigating the area during peak times. The service sometimes suffers from inconsistencies with complaints about soggy pasta, raw meat and limited variety on certain nights.

Despite occasional critiques, the overall consensus is that the dinner service at Barceló Isla Canela offers a high-quality dining experience with a commendable range of tasty and varied dishes.

Rooms

Barceló Isla Canela offers an array of rooms that are mostly well-maintained and comfortable, making them suitable for various types of travelers. Guests frequently praise the cleanliness and spaciousness of the rooms, highlighting their modern design and well-equipped nature. Many rooms boast comfortable beds and beautiful views, particularly those overlooking the pool or gardens. The suites and deluxe rooms generally receive positive feedback for their ample space and excellent cleanliness.

However, some rooms are noted to be smaller than expected with issues related to outdated furnishings and the need for renovation. There are occasional reports of minor maintenance problems, such as non-functioning AC units or dim lighting. Noise can be a factor in some areas with rooms lacking proper soundproofing. In addition, a few guests have pointed out issues with room humidity and some deficiencies in cleaning standards.

Despite these drawbacks, the facilities and room amenities receive commendations, making Barceló Isla Canela a comfortable option for a pleasant stay, particularly if opting for a room upgrade or one with a view.

Beds

The beds at Barceló Isla Canela are a highlight for many guests. They are frequently described as very comfortable with many reviewers emphasizing how large and spacious the beds are. The addition of soft toppers to the mattresses seems to be a particularly appreciated feature, adding to the overall comfort. The bedding and cleanliness of the beds also receive positive mentions, further enhancing the sleep quality for visitors. While most guests find the mattresses to be soft and comfy, there are a few remarks about them being too soft for some tastes. Similarly, the pillows receive mixed feedback with some finding them too thick or not to their liking. Despite these minor issues, the consensus is that the beds contribute significantly to a relaxing and restful stay at the hotel. Overall, the comfort of the beds at Barceló Isla Canela is a standout feature that many guests enjoy.

Cleanliness

Barceló Isla Canela impresses guests largely with its dedication to cleanliness throughout the hotel. Most of the feedback highlights the impeccable cleanliness of the rooms and common areas, which are consistently maintained to a high standard. Guests often describe the rooms as clean and comfortable with cleaning services described as excellent and rooms being meticulously cleaned each day. The hotel’s general spaces, including its poolside café and other amenities, are also noted for being spotless and well-maintained.

While there are occasional mentions of cleanliness issues in certain areas, the majority of the reviews emphasize the excellent and thorough cleaning efforts. This consistency extends to the facilities as a whole, which guests frequently find to be very clean and in good condition. Overall, the positive phrases outweigh the negative, suggesting that cleanliness at Barceló Isla Canela is a strong point, contributing to an overall pleasant stay.

Staff

The reviews of Barceló Isla Canela highlight the exceptional service provided by the hotel staff across various departments. Attributes such as professionalism, friendliness and attentiveness are repeatedly commended. Reception staff, in particular, are noted for being welcoming and helpful with special mentions of exceptional individuals like Mari Carmen, Lydia, Ivan and Kevin. Guests appreciate the personal touch and the fact that staff members are always ready to assist with any issues, often going above and beyond standard expectations.

The entertainment team is also praised for being engaging and fun, adding to the overall positive experience. Similarly, the dining staff receives high marks for their kindness and politeness. Specific employees, such as Cristina, Angela at reception and Marina, a room maid from the 5th floor, are singled out for their excellent service.

Overall, the staff's commitment and pleasant demeanor significantly enhance the guests' experience, making stays at this hotel enjoyable and memorable. Despite a few minor issues like long queues at reception and some noise in the rooms, the overwhelmingly positive feedback about the staff's warmth and professionalism stands out, making Barceló Isla Canela a highly recommended destination.

Wi-Fi

Barceló Isla Canela offers a WiFi experience that has mixed reviews from guests. Many praised the WiFi connection as good with functional coverage that allows streaming services on the TV. Guests highlighted the excellent WiFi network, noting that the WiFi access is mostly free throughout the property. However, there were several complaints about the WiFi's performance in the rooms, where it was described as very poor and insufficient for work purposes. Some guests experienced slow speeds and poor signal, particularly away from the reception area. Additionally, concerns were raised about the WiFi's security, mentioning that it is open and unencrypted, potentially making it a target for hackers. Overall, while the WiFi might suit casual browsing and streaming, those requiring robust and secure internet access might face challenges.

Gym

Barceló Isla Canela features a gym that has received mixed reviews from guests. Positively, some visitors found the gym and pool to be excellent and appreciated the good facilities available. The gym is described as well-equipped by certain reviewers, highlighting the availability of functional equipment.

However, there are also several concerns raised about the gym's size and maintenance. Many guests noted that the gym is quite small and compressed, potentially accommodating a maximum of only three people comfortably at a time. Additionally, there have been mentions of broken and out-of-service machines, which did not meet the expectations of some visitors. Despite these drawbacks, the hotel does provide indoor gym facilities that can fulfill basic fitness needs.

Pool

Barceló Isla Canela seems to have garnered a positive reputation for its pool facilities with many guests praising the pools as excellent, very good and super clean. The outdoor pool area is particularly highlighted for its size, being described as very big and large and well-maintained with green spaces and gardens adding to the pleasant ambiance. Fitness classes and pool-related activities receive favorable mentions, contributing to a great entertainment experience.

However, a recurring comment is about the pool's depth with several reviews noting that the pool is quite shallow, reaching a maximum depth of only 1.20 meters. This might not be ideal for those looking for deeper swimming areas. Additionally, some guests found the pool water too cold, making swimming less enjoyable and there were occasional remarks about the pool opening late and closing early.

Despite these minor drawbacks, the overall sentiment towards the pool area, its aesthetics and the adjacent facilities like the well-kept gardens and beach access remains largely positive. Visitors seem to enjoy the combination of a pleasant pool environment and the friendly service provided by the hotel staff.

Tennis

Barceló Isla Canela offers a range of activities for both adults and children, ensuring that everyone has an enjoyable time. The animation team stands out for their engaging and entertaining programs, particularly in the kids' club. Guests appreciate the friendliness of the staff and find the bar prices reasonable.

While the paddle tennis court receives mixed reviews—some noting it is well-maintained while others complain it seems dirty and costs extra—the tennis facilities as a whole are praised. Despite having only one tennis court, the area is described as great and abundant with local facilities, though some guests suggest improvements could be made.

For those interested in tennis, the availability of soft tennis adds to the appeal, though it's essential to note the limited gym space if indoor workouts are part of the plan. Overall, the sport facilities contribute positively to the experience with the cleanliness and open hours adding convenience for active guests.

Family

Barceló Isla Canela is a superb choice for a family vacation, offering a myriad of family-friendly services and a welcoming atmosphere that makes it ideal for a restful retreat. The hotel meticulously caters to families with children, providing a comprehensive family activity program that includes diverse options like aquafitness. It boasts attentive and kind lifeguards, ensuring a safe environment for everyone, especially at the pool and during various activities.

The entertainment team is praised for being very helpful and providing excellent animation and fun activities for kids, making the stay enjoyable for the youngest guests. Additionally, the hotel offers a good selection of pool activities, a dedicated kids' spa area and spacious family rooms that enhance comfort.

Located conveniently near Ayamonte, Barceló Isla Canela is recognized for its tranquil setting despite being bustling with family-oriented activities. It is described as a calm, quiet family hotel, perfect for those seeking both relaxation and lively entertainment. The beach area is particularly noted to be more family-friendly, contributing to the overall recommendation of this hotel as an ideal destination for a family holiday.

4 Star

Barceló Isla Canela offers good value and quality expected from a four-star hotel, featuring a range of excellent facilities suitable for both business stays and leisure. However, some reviews suggest inconsistencies with the four-star rating, citing issues like an empty minibar, additional charges for the room safe and a lack of complimentary water. The hotel’s pool area closes early without prior notice and some guests found the parking fees excessive for a four-star establishment. Concerns over the range and quality of products and the absence of a proper cocktail bar, detract from the overall experience. While the hotel generally meets four-star standards, certain services and amenities feel more akin to a three-star rating, leading to a divided opinion among guests on whether it fully justifies its classification.

Business

Barceló Isla Canela offers a range of features that cater to business travelers. The business center is well-equipped, providing everything needed for productivity and efficiency. The hotel’s business-friendly services further enhance its appeal for business guests. General facilities are well organized, ensuring a smooth and professional experience. Additionally, the facilities for business meetings and events are commendable, making it a suitable venue for corporate gatherings and conferences.

Accessible

Barceló Isla Canela receives positive feedback for its accessibility, making it a commendable choice for guests with disabilities. The hotel boasts easy access and check-out procedures and an accessible location, ensuring convenience for visitors. The facilities are highlighted as easy and straightforward to navigate, providing good overall accessibility. Moreover, the hotel is very well located, making it practical for getting to the beach and public areas. It is specifically noted as being accessible for people with limited mobility, emphasizing inclusivity in its design. While there are mentions of some accessibility issues, the general sentiment is that Barceló Isla Canela is a very accessible hotel with easily accessible facilities.

Children's Pool

The children's pool at Barceló Isla Canela is generally well-received by guests. Phrases like "nice," "good," and "excellent children's pool" suggest high satisfaction with this amenity. The pool is described as great fun for kids, indicating that it provides an enjoyable experience for younger guests. While most reviews are positive, some mention there are times when the pool is filled with children playing and making noise. Overall, it appears to be a popular and appreciated feature of the hotel for families with small children.

Romantic

Barceló Isla Canela provides an ideal setting for a romantic getaway, featuring a romantic atmosphere and perfect opportunities for couples to enjoy quality time together. The hotel offers the ideal backdrop for a romantic beach trip, enhanced by its lovely location. Couples can indulge in a romantic dinner, making their stay even more special and memorable. The environment and setting at Barceló Isla Canela cater exceptionally well to those seeking a romantic escape.

Yes, Barceló Isla Canela has pool(s) that belong to one or more of the following categories: Children's Pool.

No, a spa isn't available at Barceló Isla Canela.

No, Barceló Isla Canela doesn't allow dogs.

No, parking facilities aren't available at Barceló Isla Canela.

Yes, Barceló Isla Canela has a gym.

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