Na Balam Hotel

Isla Mujeres 21.26142700, -86.74949800 , Calle Zazil Ha No. 118 Playa Norte (Show on Map)
8.4
Very Good


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Summary of reviewsNa Balam Hotel, located on Isla Mujeres’ famed Playa Norte beach, receives glowing praise for its prime beachfront location and tranquil atmosphere. Guests appreciate the combination of easy access to the beach, notable for its clear waters and soft sands, and the nearby vibrant downtown, offering a perfect blend of relaxation and local culture. The tropical surroundings seamlessly integrate with the hotel's design, creating a peaceful retreat from city life, enhanced by the friendly and accommodating staff.

Dining at Na Balam is a highlight, with the hotel offering a quality breakfast and a highly acclaimed dinner experience. Guests love enjoying meals with stunning ocean views and appreciate the consistent quality of the food, especially the ceviche and creative dishes from the North Garden and Zazil-Ha. The restaurant's ambiance is upscale yet inviting, making dining a memorable part of the stay.

Accommodations at Na Balam are noted for their simplicity, cleanliness, and charm. Guests find the spacious rooms with rustic beach hut decor both cozy and inviting. Although some rooms could use additional lighting, the overall cleanliness and roominess contribute to a comforting stay. The staff's exceptional service further enhances the experience, ensuring every guest feels welcomed and well-cared-for.

A family-friendly haven, the hotel provides a safe and enjoyable environment for children with amenities like a shaded playground on the beach. Guests commend the thoughtful service that caters to families, making it a favored destination for those traveling with children.

While the Wi-Fi may be limited in individual rooms, connectivity in common areas remains reliable. Guests can enjoy the hotel's delightful pool area – a peaceful retreat amidst lush vegetation, accessible 24/7 for ultimate relaxation. Despite some minor critiques of pool temperature, the serene ambiance offers a delightful complement to the beachside setting.

Na Balam Hotel offers a picturesque, tranquil escape with exceptional service, a prime location, and a friendly atmosphere, making it a favored destination on Isla Mujeres for visitors keen on experiencing the stunning Playa Norte and the vibrant local culture.
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Categories
Boutique-style Hotel
Located on Isla Mujeres, Na Balam Hotel offers a peaceful and serene beachfront experience. Its focus on wellness and personalized service creates a rejuvenating boutique retreat.

Hotel near The Beach
Situated on Playa Norte, this hotel offers beachfront access and a tranquil environment. It features the Oceanus Restaurant, serving Mexican and Mediterranean cuisine. Oceanfront suites and beachfront villas are available.

Hotel for Honeymoon
The Na Balam Hotel is known for its tranquil environment and beachfront location, providing a relaxing and romantic atmosphere for couples. Its proximity to Playa Norte allows for easy access to one of the island's most beautiful beaches.

Family Friendly Hotel
Located on Playa Norte, this hotel is known as one of the best family hotels in Isla Mujeres. It offers a comfortable and welcoming atmosphere for both kids and adults.

Hotel with Swimming Pool
This hotel is near Playa Norte and is known for its tranquil atmosphere. It features a pool surrounded by lush gardens. Guests can enjoy yoga classes and holistic treatments.

  Outdoor Pool  


4-Star Hotel
Located on Playa Norte, this hotel offers direct beach access and a tranquil environment. It is known for its comfortable accommodations and proximity to the beach, making it ideal for families.

Beachfront Hotel

Romantic Hotel

Hotel for Yoga

Hotel with Outdoor Pool

Room Types
Standard Poolside with Two Double Beds This room is furnished with 2 double beds. It has pool views and garden views.

Poolside Suite Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.

Two-Bedroom Suite This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a private entrance, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Na Balam Hotel, located on Isla Mujeres, Mexico, receives high praise for its prime location, sitting directly on the famed Playa Norte beach. Renowned as one of the best beaches on the island, Playa Norte offers guests soft sands and stunning Caribbean views right at their doorstep. Guests frequently highlight the hotel's superb location in relation to both the beach and downtown, which is a convenient walking distance away. The area combines tranquility with easy access to the local restaurants, shops, and lively amenities of the island.

The natural beauty surrounding the hotel adds to its appeal, with many reviewers noting the property's integration into the serene tropical environment, offering a peaceful escape from bustling city life. The hotel’s location, coupled with its clean and simple accommodations, ensures a comfortable and relaxing setting for guests seeking both beachside relaxation and the vibrant atmosphere of Isla Mujeres. Visitors often commend the friendly and accommodating staff, who together with the hotel’s amenities and prime setting, contribute to a delightful island getaway experience.

Breakfast
Na Balam Hotel offers a breakfast experience that consistently impresses its guests. The breakfast is often highlighted for its quality and the delightful setting, with many patrons appreciating a meal with a view of the beach or ocean. Options typically include a simple American breakfast featuring eggs, pancakes, fresh fruit, and freshly squeezed juices. Despite some noting the simplicity and repetition over their stay, the freshness and taste of the food receive positive remarks. The breakfast is usually served at a sister hotel or club across the street, where guests enjoy meals with scenic views and a pleasant beach bar environment. While some guests express a wish for more variety, the offerings such as fresh-baked bread and homemade granola are well-received. Ultimately, the combination of good food and beautiful vistas makes breakfast at Na Balam Hotel a memorable start to the day.

Dinner
Na Balam Hotel's dining experience consistently impresses with its high-quality and varied cuisine. Nestled on a unique point with the ocean as a backdrop, the restaurant not only offers breathtaking views but also a culinary adventure that excites the palate. The menu, featuring inspired entrees and excellent ceviche, receives acclaim from guests who revel in trying new and delightful dishes. The restaurant's tempting offerings extend to all meals, with breakfast and lunch particularly highlighted. Guests appreciate the exceptional service and the option to enjoy delicious food and drinks right on the beach, making dining a relaxed and enjoyable affair.

The North Garden and Zazil-Ha are particularly noted for their creative and affordable menus, with the latter being a popular choice for those wanting to savor a late meal by the beach. The restaurant's ambiance is upscale yet inviting, making it an outstanding option comparable to other esteemed dining spots on Isla Mujeres. The bar complements the restaurant's reputation, where guests can indulge in well-prepared drinks, enhancing their overall culinary experience at Na Balam. Whether enjoying a cappuccino or an entire family meal, guests leave satisfied, often choosing to dine at the hotel repeatedly during their stay.

Rooms
Na Balam Hotel offers travelers a comfortable and spacious experience with its range of generously sized rooms. The accommodations are simple, but often exceed expectations with their cleanliness and charm. Many guests appreciate the rustic, beach hut interiors that provide a cozy and inviting atmosphere. The rooms, often styled with thatched roofs and vaulted ceilings, are praised for their calming ambiance.

While the decor is minimalistic, it is seen by guests as more than sufficient for a pleasant stay. Rooms come equipped with basic yet functional amenities, ensuring comfort without unnecessary frills. The hotel environment is peaceful, often underscored by natural sounds like ocean waves, adding to the overall tranquility. The presence of beach-view rooms and private plunge pools elevates the experience, creating little pockets of luxury amid the simplicity.

The staff at Na Balam Hotel are noted for their helpfulness and friendliness, contributing to a welcoming environment. Access to beach clubs, swimming pools, and dining options makes staying there a well-rounded experience. Although some rooms might feel a bit dated or in need of extra light, the overall spaciousness, cleanliness, and charm of the accommodations make it a great value choice for those seeking a relaxing, non-luxurious getaway.

Beds
Na Balam Hotel offers a variety of bed experiences that significantly impact guests' stay. Many guests have praised the comfort of the beds, noting that the newly upgraded mattresses provide a cozy and restful night's sleep. King-size beds, double beds, and queen beds have been mentioned, with several guests highlighting their comfort. Visitors have the added benefit of beach beds, which are described as extremely comfortable, allowing guests to enjoy the serene beachside environment.

However, it's worth noting that experiences vary, as some guests found the beds to be on the firmer side. Pillows have been a point of contention, with some guests commenting on their lack of plumpness, akin to sleeping on bricks. Despite these mixed reviews regarding firmness, the overall feedback leans towards a positive sleep experience, particularly on the beach or with newer mattresses. The hotel also promises a refreshing experience with beds positioned under the palms and a private pool, enhancing the overall relaxation.

Cleanliness
Na Balam Hotel has received a range of feedback from guests concerning its cleanliness, though the positive remarks largely outweigh the negatives. The hotel is consistently praised for its clean and well-maintained accommodations, with many guests remarking on the spotless condition of their rooms. The cleanliness extends throughout the hotel, including freshly tiled shower areas and clean beach towels provided daily. In addition to the accommodations themselves, the hotel's serene grounds and beachfront are maintained in equally pristine condition, offering visitors a tranquil setting for their stay.

Despite some negative mentions regarding the cleanliness of the pools and sun loungers, as well as occasional issues like ants in the shower, the overall impression for most guests is that Na Balam Hotel excels in maintaining a high standard of cleanliness. The cleaning service is often described as excellent, contributing to an immaculate environment that guests find refreshing. The housekeeping staff is frequently commended for their efforts, ensuring that rooms are kept bright, neat, and comfortable.

Beyond just clean rooms, guests appreciate the tranquil atmosphere of the hotel, set amid beautiful greenery. With spacious, tidy rooms and a peaceful ambiance, Na Balam Hotel offers an inviting retreat on the island. In summary, despite minor areas for improvement, the hotel consistently delivers a clean and relaxing experience for its guests.

Staff
Na Balam Hotel offers an extraordinary experience characterized by its impeccable and welcoming staff. Guests consistently highlight the exceptional service, with the hotel team demonstrating a friendly demeanor and readiness to assist. Whether guiding guests to nearby attractions or ensuring a pleasant stay, the staff is noted for being helpful, knowledgeable, and attentive to guests' needs. Many reviewers mention the professional and courteous nature of the restaurant and housekeeping teams, with particular appreciation for their accommodating approach. The reception staff, led by standout members like Erik, Jorge, and others, receive accolades for their kindness, making guests feel well taken care of. Across the board, visitors appreciate the cheerful and gracious attitudes of all staff members, who go above and beyond to provide excellent service, ensuring that families, couples, and solo travelers feel warmly welcomed and thoroughly satisfied with their experience.

Wi-Fi
Na Balam Hotel offers an inviting experience for guests seeking relaxation and scenic beauty. When it comes to internet connectivity, guests have shared varied experiences. While the Wi-Fi connection generally works well in common areas such as the reception, restaurant, and beach, offering reliable access for activities like streaming Netflix, the wi-fi in the individual rooms is either non-functional or limited. Some guests found the internet connection to be a bit poor and slow, available primarily in the lobby and restaurant. This can be inconvenient for guests looking to stay connected from their rooms. Despite these challenges, the hotel compensates with complimentary Wi-Fi in its key communal spaces, allowing guests to enjoy great cocktails and relish their seaside experience with dependable internet access in these locations.

Pool
Na Balam Hotel offers a serene escape with its charming pool area, often described as a tranquil oasis surrounded by lush vegetation. Guests frequently highlight the pool's beauty, noting its well-maintained condition and inviting atmosphere. The pool area, with its ample shade and peaceful ambiance, provides a perfect retreat for relaxation. Many appreciate the convenience of having both a pool and jacuzzi, adding to the overall appeal. With the hotel's pool being accessible 24 hours a day, visitors enjoy the flexibility to unwind at any time. The proximity to a stunning white sand beach further enhances the experience, offering guests the best of both worlds. Though some mention the pool water being on the cooler side, the overall consensus paints a picture of a delightful and secluded spot, ideal for those looking to escape the bustling surroundings.

Beach
The beach near Na Balam Hotel, located on the stunning Playa Norte of Isla Mujeres, consistently impresses visitors with its beauty and convenience. Known as one of the most beautiful beaches on the island, this spot offers an unparalleled setting that is merely steps away from the hotel. Guests repeatedly praise its clean, soft sands, turquoise waters, and tranquil atmosphere, making it a perfect destination for both relaxation and fun. Families with children particularly appreciate the calm and shallow waters that provide a safe environment for play.

The hotel's proximity to the beach allows for easy access to loungers, umbrellas, and towels, all provided at no extra cost. This ensures a hassle-free experience while enjoying the Caribbean surroundings. Many guests highlight the lovely and quiet beach area, which offers a sense of privacy despite its central location. With great beach club access and the availability of sunbeds on the beach, the Na Balam Hotel offers a comfortable and memorable beachside experience.

While the hotel does not have its own restaurant or bar, the proximity to the amenities of neighboring Hotel Jaguar via the beach provides access to dining options. However, the effortless access to local shops and restaurants adds to the appeal of this unbeatable location. Overall, guests rave about the amazing, beautiful, and relaxing beach, making Na Balam Hotel a favored choice for those looking to enjoy the best beach of Isla Mujeres.

Family
Na Balam Hotel stands out as a family-friendly gem on Playa Norte, offering a serene retreat for families seeking a low-key vacation. The intimate setting and excellent beachfront location provide easy access to the sandy shores, making it a perfect spot for children to play freely. Families are warmly welcomed by the attentive and hard-working staff, contributing to a fantastic overall experience.

Ideal for families of all sizes, from small groups to those with two teens or young children, the hotel offers amenities like cribs and a shaded playground with swings and a slide right on the beach. The protected beach area is safe for kids, with smaller waves and helpful beach staff ensuring everything from comfortable chairs to umbrellas is taken care of. Guests consistently have amazing experiences, finding great cost-benefit for their stay and feeling secure within the hotel's safe environment.

Na Balam caters specifically to the needs of young families, creating spaces for children to run and explore, such as areas for toddlers and older kids alike. Visitors of all ages can enjoy a fun family vacation here, confident in the knowledge that their presence is appreciated. Families are not just treated as guests but as valued members of the welcoming community, often returning for another visit to enjoy the peace and quiet that Na Balam offers.

4 Star
Nestled in a prime location with easy access to local attractions, Na Balam Hotel shines as a luxury destination that leaves a lasting impression on its guests. Many reviews have commended its superb and exceptional offerings, with some claiming it to be one of the best for value in Isla Mujeres. The hotel stands out with spacious rooms and a pristine beach that guests can enjoy at no cost, providing a fantastic retreat on the island.

The hotel is celebrated for its friendly staff, cleanliness, and excellent food, making it a highly recommended choice for travelers seeking a memorable experience. While some reviews suggest its amenities are more in line with a three-star rather than a four-star rating, the overall experience reportedly exceeds expectations, competing with the comfort and convenience of a five-star establishment. However, potential visitors may want to note the absence of a refrigerator, an aspect mentioned in the reviews that could be relevant for some.

Overall, Na Balam Hotel is a great value for money and is considered by many to be a hidden gem in its price class, offering guests all they need for a relaxing and enjoyable stay on Isla Mujeres.

Yoga
Nestled in the serene ambiance of 'Na Balam Hotel', yoga enthusiasts will find a delightful retreat, where the practice is not just an activity but a captivating experience. With several classes offered daily, including options for both free and paid sessions, guests are welcomed to indulge in the tranquility of yoga on their terms. The classes are available at convenient times, and participants can enjoy the calming Sivananda style amidst picturesque views, such as the stunning vistas from a yoga palapa by the pool.

The hotel hosts exceptional instructors who run sessions in a beautiful yoga studio, offering a peaceful atmosphere perfect for relaxation and rejuvenation. Feedback highlights the outstanding yoga instruction, with classes catering to all levels, including beginners. Many visitors praise the soothing and fantastic experience, recommending the Vastu yoga sessions, the yoga school on-site, and the walk-in class options.

Guests at 'Na Balam Hotel' thoroughly enjoy the opportunity to partake in yoga in a lovely setting, adding a treasured experience to their stay. The yoga offerings, from morning sessions to evening classes, provide a wonderful plus to the hotel's facilities, ensuring a holistic and fulfilling getaway for those seeking harmony between body and mind.

Boutique-Style
Na Balam Hotel offers a distinctive boutique experience that captures the essence of tranquility and elegance amid lush surroundings. With a charming and relaxed atmosphere accented by greenery, this boutique hotel delivers a sense of peacefulness that is both inviting and unique. Nestled on the beach, Na Balam embraces a boho-chic style that adds to its appeal, making it an admirable choice for those seeking a more intimate and personal stay.

The hotel features a harmonious blend of cozy villas and atmospheric accommodations, including luxurious 2-room apartments that promise comfort and style. Set within coconut groves, Na Balam harmoniously integrates with its natural surroundings, heightening the secluded and serene ambiance of the property.

Guests are further delighted by the presence of the newly opened Fenix restaurant, which enhances the boutique experience with its beautiful setup. The smaller scale of Na Balam evokes the charm and allure often found in boutique-style hotels, successfully marrying calmness with elegance in a yoga-inspired setting.

Romantic
Na Balam Hotel, nestled on the stunning North Beach with its mesmerizing turquoise waters, creates an idyllic setting for those seeking a romantic escape. This quaint little oasis offers a relaxed atmosphere, allowing guests to immerse themselves in the tranquil island feel. Couples are particularly drawn to the intimate and serene surroundings, which are described as perfect for a quiet romantic beach vacation.

The hotel's location couldn't be better for enjoying incredible sunset views, whether from the beachfront restaurant or the comfort of a charming balcony, perfect for cocktail hour. Na Balam provides a great blend of comfort and simplicity without being overdone, making it ideal for those looking to recharge their batteries or enjoy a peaceful weekend.

With its lovely pool and hot tub, the hotel complements the perfect Caribbean conditions, inviting guests to unwind while listening to the gentle sounds of the ocean. The warm and welcoming atmosphere makes it a wonderful choice for a romantic getaway, offering a unique experience that combines affordability with a touch of romance. Whether planning a wedding or just a weekend retreat, Na Balam Hotel promises unforgettable moments along its picturesque shores.

Beachfront
Nestled in Playa Norte, Na Balam Hotel offers guests a delightful blend of a Mexican vibe with lush surroundings, giving the feeling of a little jungle oasis. Although the hotel is not directly on the beach, it enjoys an enviable location right across the street from the stunning Northern Beach. Guests readily access beautiful beachfront areas, with daybeds providing relaxing spaces to soak in the sun's warmth. The hotel's beachside amenities include a restaurant, Zazil Ha, which is wonderfully situated on the beach, enhancing the dining experience with ocean views. Beachfront suites and private patios with plunge pools overlooking the water offer unforgettable touches that elevate a stay at Na Balam Hotel. The proximity to one of the best beaches on Isla Mujeres ensures that the coastal atmosphere is a significant highlight of the hotel experience.


Yes, Na Balam Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Na Balam Hotel.

No, Na Balam Hotel doesn't allow dogs.

No, parking facilities aren't available at Na Balam Hotel.

No, Na Balam Hotel doesn't have a gym.

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