Grand Suítes Family Resort by Atlantica
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Summary of reviewsGrand Suítes Family Resort by Atlantica is highly praised for its exceptional location, nestled amidst nature and providing stunning river views, making it ideal for beautiful sunsets and easy access to local attractions. Guests enjoy the modern, comfortable facilities, especially families who find the leisure options for children delightful. The city of Itá also leaves a positive impression with its infrastructure and enjoyable tours.
The breakfast at the resort is typically lauded for its wide variety and excellent quality, particularly the coffee, despite some minor criticisms about food replenishment and variety towards the end of the service period. Dinner experiences are more mixed with breakfast standing out as excellent while lunch and dinner sometimes fall short of expectations regarding selection and quality.
The rooms are spacious, clean and modern, featuring comfortable beds and large balconies. Guests appreciate the cleanliness and the range of amenities, though minor issues like malfunctioning TVs and occasional odors are noted. The resort's cleanliness is consistently praised with well-kept pools and facilities enhancing its reputation.
The professional, friendly and attentive staff significantly contribute to the positive guest experience. The pools are a standout feature, offering a variety of options for all preferences and ages, including heated and thermal pools. However, some inconsistencies in pool temperatures and cleanliness have been observed.
Parking is a mixed aspect with the availability of on-site parking but concerns about the area not being covered and insufficient spaces leading to some inconvenience. Despite these issues, the resort is well-regarded for family-friendly amenities, creating an ideal environment for family vacations. The accessible features of the resort are appreciated, ensuring a comfortable stay for all guests.
Overall, Grand Suítes Family Resort by Atlantica is commended for its location, modern facilities, cleanliness, pool variety and exceptional staff, making it a wonderful choice for families seeking a serene and enjoyable holiday. While minor improvements in dining and parking could enhance the experience, the resort remains a top choice for a comfortable and relaxing vacation.
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The breakfast at the resort is typically lauded for its wide variety and excellent quality, particularly the coffee, despite some minor criticisms about food replenishment and variety towards the end of the service period. Dinner experiences are more mixed with breakfast standing out as excellent while lunch and dinner sometimes fall short of expectations regarding selection and quality.
The rooms are spacious, clean and modern, featuring comfortable beds and large balconies. Guests appreciate the cleanliness and the range of amenities, though minor issues like malfunctioning TVs and occasional odors are noted. The resort's cleanliness is consistently praised with well-kept pools and facilities enhancing its reputation.
The professional, friendly and attentive staff significantly contribute to the positive guest experience. The pools are a standout feature, offering a variety of options for all preferences and ages, including heated and thermal pools. However, some inconsistencies in pool temperatures and cleanliness have been observed.
Parking is a mixed aspect with the availability of on-site parking but concerns about the area not being covered and insufficient spaces leading to some inconvenience. Despite these issues, the resort is well-regarded for family-friendly amenities, creating an ideal environment for family vacations. The accessible features of the resort are appreciated, ensuring a comfortable stay for all guests.
Overall, Grand Suítes Family Resort by Atlantica is commended for its location, modern facilities, cleanliness, pool variety and exceptional staff, making it a wonderful choice for families seeking a serene and enjoyable holiday. While minor improvements in dining and parking could enhance the experience, the resort remains a top choice for a comfortable and relaxing vacation.
Hotel with All Inclusive Packages
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
Grand Suítes Family Resort by Atlantica boasts an enviable location that guests consistently praise. Nestled amidst nature, this well-situated hotel offers stunning views of the river and landscape, making it an ideal spot for savoring beautiful sunsets. The strategic location provides easy access to nearby attractions and various leisure activities, ensuring that there are always interesting places to visit and fun tours to embark on.
Many guests appreciate the new and comfortable facilities, which include modern technology while maintaining a serene environment. Families, in particular, find the leisure options for children delightful. The city of Itá, where the hotel is located, also garners positive remarks for its infrastructure and pleasant tours, leaving a good impression on visitors.
Although a few reviewers noted issues with internet connectivity, the overall convenience and beauty of the location, combined with the helpful and friendly hotel staff, result in a highly recommended stay.
Guests of the Grand Suítes Family Resort by Atlantica generally hold the breakfast in high regard, often describing it as excellent and very good. Several guests highlighted the wide variety of food available with positive mentions specifically for the diverse and freshly made options, including good orange juice and a generally excellent buffet presentation. The coffee, in particular, received high praise for its quality.
However, not all guests were entirely satisfied. Some noted that the breakfast options could be basic and repetitive with the use of the cheapest items sometimes dampening the experience. A few guests mentioned that the savory snacks seemed stale and observed that food items were not always replenished, especially towards the end of the breakfast period. Additionally, some found the hot food to be lacking in temperature.
While many guests lauded the breakfast as wonderful and praised its variety, the experience could be inconsistent with certain areas for improvement such as maintaining stock and offering a more extensive selection of items. Despite these issues, the overall sentiment regarding breakfast is highly positive.
Grand Suítes Family Resort by Atlantica provides a mixed dining experience according to guest reviews. Breakfast at the resort receives high praise, frequently described as very good or excellent. Many guests also commend the overall quality of the food, emphasizing a pleasant dining experience with phrases like great food and delicious food. Some reviews highlight the range of dietary options available, enhancing the resort's appeal for diverse dietary needs.
However, opinions about lunch and dinner are notably varied. While some guests find the meals of great quality and variety, many others feel they fall short of expectations. Dinner, in particular, has been critiqued for lacking variety and richness with an a la carte menu during the week offering limited choices. Several reviews detail disappointments such as tough meat, cold fish and a generally underwhelming selection that does not align with the resort’s overall standard.
Despite some positive notes on meal quality, the repetitive and basic nature of the lunch and dinner buffets leave some guests desiring a more robust culinary experience. The general consensus is that while breakfast shines, lunch and dinner could significantly improve to better match the resort's high-end reputation.
Grand Suítes Family Resort by Atlantica boasts a beautifully structured and modern facility with state-of-the-art accommodations. Guests often highlight the spacious and clean rooms, which feature comfortable beds and good-sized bathrooms. The rooms are praised for their cleanliness and organization, alongside fragrant bed and bath linens. Visitors find the accommodations to be especially comfortable and appreciate the modern amenities and large balconies offering beautiful views.
The resort offers a range of leisure options, including pools and a well-equipped gym, making it an ideal family destination. Guests frequently commend the hotel staff for their helpfulness and readiness to assist. The resort's newness and organization are also noteworthy features.
However, some guests have experienced minor inconveniences such as TVs in the rooms that do not work properly, refrigerators that fail to cool and occasional unpleasant odors from the bathrooms or balconies. Despite these issues, the overall impression remains positive due to the excellent room comfort and spaciousness. The resort’s environment is described as nice and conducive to a relaxing stay, making it a top choice for families seeking a comfortable and well-rounded vacation experience.
Guests at the Grand Suítes Family Resort by Atlantica generally found the beds to be comfortable and clean with many appreciating the king beds and fragrant sheets. However, some highlighted that the double beds felt small and that the beddings and comforters lacked softness. There were also mentions of a plastic cover on the mattress that detracted from comfort and created noise. Overall, while the beds received positive remarks for cleanliness and comfort, there were minor issues noted regarding some aspects of bedding and mattress covers.
Grand Suítes Family Resort by Atlantica receives high praise for its cleanliness and organization. The hotel is often highlighted for its immaculate cleaning standards and well-maintained facilities. Guests consistently describe the accommodations as clean, spacious and comfortable. The pools, both indoor and outdoor, are frequently mentioned as being clean and well-kept, contributing to the overall positive impression of the resort's cleanliness.
Although most facilities are praised, some reviews note areas for improvement, such as occasional unpleasant odors from bathroom drains and specific room cleaning details like the need for more thorough disinfection and the infrequent cleaning of certain rooms.
Despite these minor issues, the resort overall is well-regarded for its cleanliness with everything from leisure areas to external areas receiving commendations. The service provided by staff across the resort, from reception to the restaurant, is applauded for being excellent, attentive and well-trained. The modern facilities and consistent organizational standards further add to the resort's positive reputation.
At the Grand Suítes Family Resort by Atlantica, guests frequently highlight the exceptional service provided by the staff. Many reviews emphasize the attentiveness, friendliness and professionalism of the employees. The team is often described as well trained and very capable of assisting guests with the restaurant staff receiving specific praise for their efficiency and friendly demeanor. Despite a few isolated mentions of unpreparedness, particularly at the reception, the overall sentiment towards the staff remains highly positive. Guests commend the staff’s cordiality and helpfulness, which significantly enhances the overall service experience at the resort.
Grand Suítes Family Resort by Atlantica offers a delightful pool experience that meets various preferences and needs. The resort features both indoor and outdoor heated pools, ensuring guests can enjoy a swim regardless of the weather. The pool area is large, well-maintained and accommodating with several pools of different depths catering to everyone, including a children's pool and specific game pools. The pools are noted for their cleanliness and perfect water temperature, providing a relaxing experience. There is also a thermal swimming pool for those who prefer warmer water.
Guests appreciate the resort’s great selection of pools—there are lots of huge pools, each heated for comfort. The outdoor pools offer a calming experience, especially with views of the river. However, some guests did notice occasional temperature inconsistencies with some pools being cold upon arrival but normalizing later. Despite these minor issues, the pools are mostly praised for their excellent condition and the cordiality of the staff maintaining them. In summary, Grand Suítes Family Resort by Atlantica provides an exceptional pool area that enhances the overall guest experience with its variety, warmth and cleanliness.
The parking situation at Grand Suítes Family Resort by Atlantica has garnered a mixed response from guests. While the resort offers parking on site, many reviews highlight that the parking area is not covered, which is a concern for some visitors. Additionally, guests have noted that the parking capacity is insufficient for the hotel's size with few spaces available, leading to cars being parked on the street. The absence of a valet service has also caused inconveniences, such as cars being locked in. Overall, while there is parking available, it seems that the current setup may not fully meet the needs of all guests, suggesting that improvements like expanding the parking area or adding a valet service could enhance the experience.
Grand Suítes Family Resort by Atlantica has received numerous accolades for its amenities and activities suited for young guests. The resort has established itself as a perfect place to enjoy with the whole family, garnering the endorsement of many for being specifically designed with families and kids in mind.
The children’s recreation options shine brightly, offering activities and an outdoor park that make it a great spot for a family outing. The leisure walkways and the various activities available ensure a wonderful time for both kids and parents. Guests frequently mention that the children love the facilities provided, making it an ideal choice for those planning a family vacation.
In addition to the kid-centric amenities, the resort is described as a family-friendly, cozy and peaceful haven that caters well to all age groups. A family movie option also allows for a relaxing, enjoyable evening together.
While the reviews are overwhelmingly positive, highlighting the cleanliness, cozy rooms and good food, there's a single dissenting voice not recommending the resort, although no specific complaints are provided. On the whole, the resort stands out as a wonderful place for families to unwind and create lasting memories.
Grand Suítes Family Resort by Atlantica has received high praise for many aspects of its service and facilities. Guests have highlighted the excellent service and great luxury of the resort, labeling it as top-notch and wonderful. The hotel staff is frequently described as very friendly and attentive, contributing significantly to the overall positive experience. However, some guests have noted areas for improvement, such as the variety of fruits offered and the quality of food in the restaurant, which some feel does not meet five-star standards. Additionally, minor issues like the condition of the pool area's sewer and the quality of the coffee have been mentioned. Despite these concerns, many guests consider their stay to be well worth it.
Grand Suítes Family Resort by Atlantica has garnered praise for its accessibility accommodations for guests with disabilities. The hotel is described as easily accessible with various disabled-access facilities available. Guests noted the promise and quality of accessibility features, including the pool, which was specifically mentioned for its ease of access. Many facilities throughout the resort are accessible, providing an inclusive environment overall. However, some reviews highlighted minimal service staff and potential limitations in offerings due to low occupancy, which might impact the overall experience. Nonetheless, the hotel seems committed to ensuring an accessible stay for all guests.
The Grand Suítes Family Resort by Atlantica features a range of outdoor heated pools that have been highlighted positively for their warm temperatures and overall pleasant experience. Guests have appreciated the water being at a good temperature, making the pools an attractive option for relaxation and enjoyment. However, some visitors noted that not all outdoor pools were consistently cleaned in the mornings and there was a reported sewage smell in the basement area where the pools are located. Despite these issues, the outdoor pools remain a notable feature of the resort, offering a comfortable and enjoyable swimming experience for many.
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Location
Many guests appreciate the new and comfortable facilities, which include modern technology while maintaining a serene environment. Families, in particular, find the leisure options for children delightful. The city of Itá, where the hotel is located, also garners positive remarks for its infrastructure and pleasant tours, leaving a good impression on visitors.
Although a few reviewers noted issues with internet connectivity, the overall convenience and beauty of the location, combined with the helpful and friendly hotel staff, result in a highly recommended stay.
Breakfast
However, not all guests were entirely satisfied. Some noted that the breakfast options could be basic and repetitive with the use of the cheapest items sometimes dampening the experience. A few guests mentioned that the savory snacks seemed stale and observed that food items were not always replenished, especially towards the end of the breakfast period. Additionally, some found the hot food to be lacking in temperature.
While many guests lauded the breakfast as wonderful and praised its variety, the experience could be inconsistent with certain areas for improvement such as maintaining stock and offering a more extensive selection of items. Despite these issues, the overall sentiment regarding breakfast is highly positive.
Dinner
However, opinions about lunch and dinner are notably varied. While some guests find the meals of great quality and variety, many others feel they fall short of expectations. Dinner, in particular, has been critiqued for lacking variety and richness with an a la carte menu during the week offering limited choices. Several reviews detail disappointments such as tough meat, cold fish and a generally underwhelming selection that does not align with the resort’s overall standard.
Despite some positive notes on meal quality, the repetitive and basic nature of the lunch and dinner buffets leave some guests desiring a more robust culinary experience. The general consensus is that while breakfast shines, lunch and dinner could significantly improve to better match the resort's high-end reputation.
Rooms
The resort offers a range of leisure options, including pools and a well-equipped gym, making it an ideal family destination. Guests frequently commend the hotel staff for their helpfulness and readiness to assist. The resort's newness and organization are also noteworthy features.
However, some guests have experienced minor inconveniences such as TVs in the rooms that do not work properly, refrigerators that fail to cool and occasional unpleasant odors from the bathrooms or balconies. Despite these issues, the overall impression remains positive due to the excellent room comfort and spaciousness. The resort’s environment is described as nice and conducive to a relaxing stay, making it a top choice for families seeking a comfortable and well-rounded vacation experience.
Beds
Cleanliness
Although most facilities are praised, some reviews note areas for improvement, such as occasional unpleasant odors from bathroom drains and specific room cleaning details like the need for more thorough disinfection and the infrequent cleaning of certain rooms.
Despite these minor issues, the resort overall is well-regarded for its cleanliness with everything from leisure areas to external areas receiving commendations. The service provided by staff across the resort, from reception to the restaurant, is applauded for being excellent, attentive and well-trained. The modern facilities and consistent organizational standards further add to the resort's positive reputation.
Staff
Pool
Guests appreciate the resort’s great selection of pools—there are lots of huge pools, each heated for comfort. The outdoor pools offer a calming experience, especially with views of the river. However, some guests did notice occasional temperature inconsistencies with some pools being cold upon arrival but normalizing later. Despite these minor issues, the pools are mostly praised for their excellent condition and the cordiality of the staff maintaining them. In summary, Grand Suítes Family Resort by Atlantica provides an exceptional pool area that enhances the overall guest experience with its variety, warmth and cleanliness.
Parking
Family
The children’s recreation options shine brightly, offering activities and an outdoor park that make it a great spot for a family outing. The leisure walkways and the various activities available ensure a wonderful time for both kids and parents. Guests frequently mention that the children love the facilities provided, making it an ideal choice for those planning a family vacation.
In addition to the kid-centric amenities, the resort is described as a family-friendly, cozy and peaceful haven that caters well to all age groups. A family movie option also allows for a relaxing, enjoyable evening together.
While the reviews are overwhelmingly positive, highlighting the cleanliness, cozy rooms and good food, there's a single dissenting voice not recommending the resort, although no specific complaints are provided. On the whole, the resort stands out as a wonderful place for families to unwind and create lasting memories.
5 Star
Accessible
Outdoor Pool
Yes, Grand Suítes Family Resort by Atlantica has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Grand Suítes Family Resort by Atlantica.
No, Grand Suítes Family Resort by Atlantica doesn't allow dogs.
Yes, parking facilities are available at Grand Suítes Family Resort by Atlantica.
Yes, Grand Suítes Family Resort by Atlantica has a gym.
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