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Summary of reviewsAmericas Best Value Inn & Suites Jackson is favorably positioned in the lively town of Jackson, offering guests a convenient and accessible location right off the highway. The proximity to dining and shopping options, including a local shopping center and various restaurants, adds to the appeal, making it a suitable choice for travelers looking to explore the area or attend events. The hotel's closeness to the Michigan International Speedway is an added advantage for racing enthusiasts. The community and a particularly well-regarded staff member contribute to an enjoyable experience, balancing convenience with tranquility.
Guests have mixed reactions to the rooms, but many appreciate the cleanliness, comfort, and amenities provided, such as the microwave and mini fridge. Rooms are often described as spacious with comfortable beds and a quiet environment, allegedly benefitting from recent renovations. While some mention outstanding cleanliness, with fresh linens and a well-maintained atmosphere enhancing their stay, there are notable criticisms concerning cleanliness issues and maintenance.
The hotel staff is consistently praised for their friendliness and helpfulness, notably Miss Kia and the team, who go out of their way to ensure customer satisfaction. Both the reception and housekeeping staff have earned commendations for their courteous service and professionalism, greatly enriching the guest experience. Despite occasional negative remarks, the positive impressions of the staff remain a standout feature.
Feedback on bed comfort varies, with many guests highlighting comfortable and clean bedding, while others point out discrepancies with mattress conditions and sizes. The hotel's ability to provide decent internet service offers additional convenience during stays.
Overall, Americas Best Value Inn & Suites Jackson presents an appealing option for budget-conscious travelers, offering essential comforts, helpful staff, and a strategic location despite some room inconsistencies. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Room Types
Queen RoomCable TV with HBO is provided in this room, along with a microwave and refrigerator.
Double Room with Two Double BedsCable TV with HBO is provided in this room, along with a microwave and refrigerator.
Standard Double SuiteThe suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers air conditioning, a private entrance, parquet floors, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen SuiteThe suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite provides air conditioning, a private entrance, parquet floors, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
Location
Located in the bustling town of Jackson, Americas Best Value Inn & Suites offers a prime location that draws guests with its convenience and accessibility. Nestled right off the highway, the hotel provides easy access to major roads and is an ideal choice for travelers attending local events or exploring the area. Guests consistently praise the abundance of dining and shopping options nearby, with a variety of restaurants and a shopping center within walking distance. The area, described as a blend of modern retail spaces and decent residential neighborhoods, ensures a quiet and peaceful stay away from the hustle and bustle. Additionally, its proximity to the Michigan International Speedway, a mere 22 miles away, makes it an attractive option for racing enthusiasts. With a notably well-regarded staff member, attentive to guests' needs, visitors can enjoy a location that balances convenience with tranquility, supported by a caring and responsive local community.
Rooms
The rooms at Americas Best Value Inn & Suites Jackson seem to evoke a mixed response from guests. On a brighter note, several visitors have found the rooms to be clean, well-stocked, and comfortable, featuring amenities like a microwave and mini fridge. The size of the rooms and the comfort of the beds receive favorable comments, with guests appreciating the quietness of their surroundings. Some guests mention the feeling of a recent remodel, noting that the rooms exceeded their expectations, particularly given the cost. The friendly disposition of the staff, especially at the front desk, enhances the experience for many.
However, it's crucial to acknowledge that there are significant concerns raised by other guests. Many reviews describe serious cleanliness issues, including dirty floors, stained linens, and unpleasant odors, with several rooms apparently plagued by pests. Issues with neglected maintenance, such as damaged fixtures and cigarette odor, were also mentioned frequently. Despite these challenges, the positive comments about room size, basic cleanliness, and comfort suggest that there may be variance in the condition of the rooms, possibly depending on recent updates or staff efforts.
Beds
Guests at Americas Best Value Inn & Suites Jackson offer mixed feedback regarding the comfort of the beds. On the positive side, many found the beds to be comfortable, providing a good night's sleep and commended the cleanliness of the bedding. Some guests mentioned that both the bed and pillows were comfortable, with a few highlighting them as awesome. Several reviews indicate that the rooms and beds were notably clean, enhancing their overall experience. However, there were concerns as well, with a few guests mentioning uncomfortable mattresses that were stained or not the size advertised. A few mattresses were described as old and noisy, while some beds appeared to be made with minimal bedding. Despite these issues, the hotel manages to deliver satisfactory internet service, adding a touch of modern convenience to the stay.
Cleanliness
Nestled in Jackson, the Americas Best Value Inn & Suites presents a wide range of experiences when it comes to cleanliness and guest satisfaction. Among the mixed reviews, some visitors found solace in the immaculate state of their rooms, praising clean sheets, fresh towels, and the overall tidiness of the accommodations. Comfortable beds and functional amenities like a microwave, mini fridge, and a quiet heating/AC system contributed positively to their stay, alongside the hotel's strategic location which places guests right in the hub of activity.
Yet, while some found their rooms adequately maintained and the customer service personable and polite, others noted areas in need of attention. Carpets, while clean, were sometimes marred by stains, with some flooring showing signs of wear. These disparities highlight the importance of setting expectations and personal preferences, as the hotel offers a compelling price point with essential comforts for the budget-conscious traveler. Despite some inconsistent experiences, the hotel staff's cordial demeanor remains a plus for guests seeking hospitable service during their stay.
Staff
At Americas Best Value Inn & Suites Jackson, the staff generally receive positive feedback from guests, particularly for their friendliness and helpfulness. Many guests have noted the politeness and professionalism of the team, with several instances where employees went out of their way to ensure customer satisfaction. The reception and housekeeping staff, including notable mentions of Miss Kia and her colleagues, have been commended for their kind demeanor and readiness to accommodate guest needs. The night shift personnel have also received praise for their helpfulness and pleasant attitude during check-in and throughout the stay.
Guests frequently appreciate the desk clerks for their courteous service, and the overall friendliness of the team appears to contribute significantly to the guest experience. The front desk personnel, in particular, have been highlighted for their good nature, making interactions at the hotel more enjoyable. While there have been occasional negative remarks about the staff not being friendly or issues during service, these are relatively rare compared to the numerous positive mentions.
In summary, the staff at Americas Best Value Inn & Suites Jackson are predominantly recognized for being a welcoming and considerate team, which enhances the overall stay for many guests.
No, Americas Best Value Inn & Suites Jackson doesn't have any pool.
No, a spa isn't available at Americas Best Value Inn & Suites Jackson.
Yes, Americas Best Value Inn & Suites Jackson welcomes dogs.
Yes, parking facilities are available at Americas Best Value Inn & Suites Jackson.
No, Americas Best Value Inn & Suites Jackson doesn't have a gym.