Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint
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Summary of reviewsHometown Inn & Suites Jacksonville Butler Blvd./Southpoint is appreciated for its strategic location, offering guests convenient access to major routes and an array of dining options, making it an ideal choice for those exploring Jacksonville. The hotel's cleanliness and overall presentation add to its appeal, though mixed reviews suggest variability in experience.
The complimentary breakfast is seen as a valued addition given the accommodation's price range, providing basic options like bagels, muffins, juices, and coffee. While it meets fundamental expectations, some guests suggest enhancements for variety and substance.
Rooms are described as spacious and comfortable, with some visitors praising the beds for a restful night's sleep. However, issues such as lumpy mattresses, absence of basic amenities, and occasional cleanliness concerns, including reports of pests and smoke remnants, highlight areas for improvement. While the cost aligns with expectations for a simple stay, greater attention to detail in housekeeping is necessary.
Regarding cleanliness, the hotel receives both praise and criticism. Some guests note the facility's upkeep and the staff's professionalism, while others report issues such as dirty sheets, mold, and unpleasant odors. Improvements in maintenance and hygiene across various areas, including the lobby and entry walkways, are crucial.
Staff members are consistently praised for their friendliness and helpfulness, contributing positively to guest experiences. Notably, the front desk team, including individuals like Ashley, is recognized for their accommodating nature and local knowledge, enhancing the overall stay despite minor communication gaps regarding pet fees.
In summary, Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint offers a satisfactory base for travelers, with a standout location and commendable staff. However, consistency in room quality and cleanliness remains an area for growth to ensure a uniformly pleasant guest experience.
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The complimentary breakfast is seen as a valued addition given the accommodation's price range, providing basic options like bagels, muffins, juices, and coffee. While it meets fundamental expectations, some guests suggest enhancements for variety and substance.
Rooms are described as spacious and comfortable, with some visitors praising the beds for a restful night's sleep. However, issues such as lumpy mattresses, absence of basic amenities, and occasional cleanliness concerns, including reports of pests and smoke remnants, highlight areas for improvement. While the cost aligns with expectations for a simple stay, greater attention to detail in housekeeping is necessary.
Regarding cleanliness, the hotel receives both praise and criticism. Some guests note the facility's upkeep and the staff's professionalism, while others report issues such as dirty sheets, mold, and unpleasant odors. Improvements in maintenance and hygiene across various areas, including the lobby and entry walkways, are crucial.
Staff members are consistently praised for their friendliness and helpfulness, contributing positively to guest experiences. Notably, the front desk team, including individuals like Ashley, is recognized for their accommodating nature and local knowledge, enhancing the overall stay despite minor communication gaps regarding pet fees.
In summary, Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint offers a satisfactory base for travelers, with a standout location and commendable staff. However, consistency in room quality and cleanliness remains an area for growth to ensure a uniformly pleasant guest experience.
Hotel near Golf Courses
Located near Butler Boulevard in the Southpoint area, this hotel offers access to various golf courses situated throughout Southside Jacksonville.
Hotel with Parking
Parking is mentioned in relation to this hotel in search results, indicating that on-site parking is available for guests.
Cheap Hotel
This hotel offers a convenient location near Butler Blvd. and Southpoint. It provides standard amenities for a comfortable stay.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Situated conveniently near major routes, Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint boasts a great location that guests frequently appreciate. The hotel's proximity to the interstate allows for easy access, making it a practical choice for those traveling in and around the Jacksonville area. Many visitors find the surrounding area appealing, with a variety of nearby dining options, further enhancing its convenience. Guests consistently mention the location as a highlight, often pairing it with the property's cleanliness and overall presentation. Despite some comments about breakfast offerings, the location remains a standout feature, contributing positively to the overall guest experience.
At Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint, guests experience a straightforward approach to breakfast offerings. Many visitors regard the complimentary breakfast as a valuable inclusion, appreciating that it aligns with the accommodation's price range. There are positive mentions of the availability of basic breakfast items such as bagels, muffins, juices, and coffee, which can be seen as a convenient start to the day. However, some guests feel there is room for improvement, suggesting that the breakfast could be more varied and substantial. Despite mixed impressions, the breakfast provides a simple and quick option for guests looking to fuel their morning before exploring the local area, which boasts additional dining options nearby.
Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint offers rooms that are described by guests as clean, but with several limitations. The hotel's accommodation features a nice size and layout, accompanied by beds that some found to be especially comfortable for a good night's sleep. However, others noted issues with the beds being lumpy, and some rooms lacking basic amenities such as coffee pots and microwaves. While cleanliness is noted by some, others report various cleanliness issues, including dirty carpets with cigarette burn marks, sheets and bathrooms that did not meet expectations, and moisture problems that led to unpleasant smells and visible mold. Additionally, the presence of pests and the remnants of smoke in certain rooms did not sit well with guests. Though the price fits the expectation of a simple stay, attention to detail, particularly in housekeeping, leaves room for significant improvement.
The reviews of the beds at Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint paint a mixed picture. Many guests have found the beds to be comfortable, which indicates a level of satisfaction with the sleeping arrangements. However, others have reported issues such as hard or lumpy mattresses, likening them to sleeping on a floor or box springs which suggests room for improvement. Despite these mixed experiences, the cleanliness of the bed sheets has been appreciated by visitors. The balance between comfort and discomfort seems to vary, indicating inconsistency in the quality of the bed experience.
The reviews of Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint present a mixed picture regarding cleanliness. On a positive note, some guests found the hotel to be very clean, with remarks specifically highlighting the cleanliness of facilities and some rooms. The welcoming and professional nature of the staff, as well as the pleasant demeanor of the cleaning team, received appreciation.
However, a number of serious issues were brought to attention. Guests reported various cleanliness concerns, including cockroaches, fleas, and spiderwebs in the rooms. Several mentioned dirty sheets, covers, and carpets. The bathrooms, in particular, faced criticism for poor drainage and unpleasant odors, with additional reports of mold and general uncleanliness. The pervasive smell of smoke and mildew was also noted in both the lobby and rooms. Exterior areas such as entry walkways were also mentioned as needing attention, with reports of dog feces present. While there are positive aspects regarding staff and some clean areas, significant improvements in hygiene and maintenance are needed.
The staff at Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint receives high praise for their professionalism and friendliness. Guests have frequently noted the helpfulness of the front desk team, highlighting their courteousness and politeness. Several team members, such as Ashley, stood out with their fantastic spirit and willingness to assist. Management's efforts to accommodate guests are commendable, and the staff showcases extensive knowledge about the local area, adding convenience for travelers. While there were a few mentions of areas needing improvement, such as communication about pet fees, the overall consensus is that the team strives to make every guest's stay as pleasant as possible.
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Breakfast
Rooms
Beds
Cleanliness
However, a number of serious issues were brought to attention. Guests reported various cleanliness concerns, including cockroaches, fleas, and spiderwebs in the rooms. Several mentioned dirty sheets, covers, and carpets. The bathrooms, in particular, faced criticism for poor drainage and unpleasant odors, with additional reports of mold and general uncleanliness. The pervasive smell of smoke and mildew was also noted in both the lobby and rooms. Exterior areas such as entry walkways were also mentioned as needing attention, with reports of dog feces present. While there are positive aspects regarding staff and some clean areas, significant improvements in hygiene and maintenance are needed.
Staff
No, Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint doesn't have any pool.
No, a spa isn't available at Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint.
Yes, Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint welcomes dogs.
Yes, parking facilities are available at Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint.
No, Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint doesn't have a gym.
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