Jakarta-6.12197200,
106.83572200,
Jalan Pantai Indah Taman Impian Jaya Ancol(Show on Map)
8.2
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsMercure Convention Center Ancol receives glowing reviews for its prime location in the vibrant Ancol area, offering guests both seaside tranquility and access to thrilling attractions like Dunia Fantasi theme park and Waterbom swimming pools. The hotel's proximity to event venues further enhances its appeal, providing an ideal base for exploring the diverse charms of Ancol and the bustling city life of Jakarta. Guests appreciate the welcoming staff and scenic views, making it a picturesque choice for visitors.
The breakfast experience is celebrated for its wide variety and delightful offerings, especially favoring families with its kid-friendly options. While some guests express desires for more diverse culinary selections, the buffet is often described as a standout feature, supported by attentive service.
Rooms at the hotel are generally praised for their comfort, spaciousness, and cleanliness, with renovated rooms offering a modern, bright feel and enjoyable views. Though occasional discrepancies in room conditions are noted, the emphasis remains on the overall positive lodging experience.
Cleanliness feedback is generally positive, with many guests noting well-maintained rooms and property, although some report inconsistencies. The hotel's staff are highly lauded for their friendliness, enthusiasm, and exceptional service, playing a crucial role in enhancing the guests' stay.
The pool area is highly appreciated, particularly by families, for its spacious design and fun amenities like water slides. Cleanliness and additional children's activities further contribute to a pleasant experience.
Overall, Mercure Convention Center Ancol stands out as a family-friendly destination, offering a wide range of activities and attractions perfect for relaxation and entertainment, while its helpful staff and array of facilities ensure a memorable stay for guests. Show more
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Categories
Family Friendly Hotel
This hotel is near Ancol Dreamland, which is a large amusement park complex with a variety of attractions, including Dunia Fantasi (Fantasy World), Sea World, and Atlantis Water Adventure. The hotel has family-friendly amenities and services.
Hotel with Tennis Courts
This hotel is listed as having tennis courts. Specific details about the tennis facilities are not available in the provided resources.
4-Star Hotel
This hotel is well-equipped for events and conferences, offering extensive facilities and comfortable accommodations. Its location in Ancol provides easy access to entertainment and recreational options.
Hotel with Outdoor Pool
This hotel features an outdoor pool, making it suitable for both leisure and business travelers.
Hotel with Children's Pool
Located within Ancol Theme Park, this hotel provides a children's pool equipped with water sliders. It also has two outdoor pools and is situated in a family-friendly area with various attractions nearby.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Pool Water Slide Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Pool Water Slide
Room Types
Superior King RoomComfortable room with air conditioning, a flat-screen TV with cable channels, and a personal safe. Fitted with a shower, the en suite bathroom is stocked with free toiletries, a hairdryer, and slippers.
Superior Double Room with Two Single BedsComfortable room with air conditioning, a flat-screen TV with cable channels, and a personal safe. Fitted with a shower, the en suite bathroom is stocked with free toiletries, a hairdryer, and slippers.
Executive King RoomOffering more space, this air-conditioned room comes with park view and fitted with cable TV, minibar, and an en suite bathroom with shower. This room can also accommodate up to 2 adults and 1 child.
Executive King Room with Sea ViewOffering more space, this air-conditioned room comes with sea view and fitted with cable TV, minibar, and an en suite bathroom with shower. This room can also accommodate up to 2 adults and 1 child.
Grand Deluxe King Room with Balcony and Sea ViewOffering more space, this air-conditioned room comes with sea view and fitted with cable TV, minibar, and an en suite bathroom with shower.
Grand Deluxe Twin Room with Balcony and Sea ViewOffering more space, this air-conditioned room comes with sea view and fitted with cable TV, minibar, and an en suite bathroom with shower.
Grand Deluxe King RoomOffering more space, this air-conditioned room comes with cable TV, minibar, and an en suite bathroom with shower.
Grand Deluxe Twin RoomOffering more space, this air-conditioned room comes with cable TV, minibar, and an en suite bathroom with shower.
Grand Deluxe Double Room With Balcony and Single Sofa BedThe spacious double room offers air conditioning, a minibar, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Grand Deluxe Twin Room With Balcony and Single Sofa BedThe spacious twin room features air conditioning, a minibar, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Presidential King Suite with Balcony and Ocean ViewThe unit offers 1 bed.
Royal King Suite with Ocean ViewThe unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled within the vibrant Ancol area, Mercure Convention Center Ancol enjoys a prime location that effortlessly combines the tranquility of a seaside retreat and the excitement of a bustling amusement park. With its strategic position, guests find themselves close to an array of attractions, including the renowned Dunia Fantasi (Dufan) theme park, Ecopark, and cable car station, making it an ideal spot for families and thrill-seekers alike. The hotel provides easy access to the nearby marina and Waterbom swimming pools, offering opportunities for both relaxation and adventure.
The proximity to popular event venues such as Beach International Stadium and the Jakarta e-Prix circuit enhances its appeal for those attending concerts or events. Nestled within Ancol's park grounds, the hotel is just a short walk away from the beach, granting guests access to breathtaking sea views and serene strolls along the shore.
Mercure's location offers a reprieve from the bustling city life of Jakarta, situated within a secure and peaceful complex yet close enough to the city's attractions. The area is enriched with various entertainment options, making it a convenient choice for visitors looking to explore both the natural and recreational charms of Ancol. With its excellent location and welcoming staff, the hotel serves as a comfortable and picturesque base for discovering the delights of this dynamic tourist hub.
Breakfast
The breakfast experience at Mercure Convention Center Ancol is largely praised for its wide variety and delicious options, offering something to delight most palates. Guests often commend the extensive selection available, noting that it is particularly kid-friendly and enjoyable for families. The buffet setup seems to be both ample and diverse, often described as an awesome and delightful spread that satisfies most visitors. The service associated with breakfast is also highlighted as friendly and attentive, adding to the overall pleasant dining experience.
However, some feedback suggests that the variety could be improved, especially in terms of offering more non-Indonesian options to better cater to international guests. A few reviews mention particular dissatisfaction with the breakfast's suitability for Arab visitors and express a desire for more diverse culinary offerings. Despite this, many guests still find the breakfast to be a standout feature of their stay, contributing positively to their overall experience at the hotel.
Rooms
Guests visiting the Mercure Convention Center Ancol generally find the rooms to be comfortable and spacious, with many describing them as large and modern. Cleanliness is often praised, with rooms frequently being noted as tidy and well-maintained. Renovated rooms are available, and guests appreciate the bright, contemporary feel in these updated spaces. Many find the views from the rooms to be wonderful, adding an extra layer of enjoyment to their stay. Room service receives positive remarks for their standards of cleanliness and prompt service.
However, some guests mention issues such as discrepancies in room expectations versus those depicted online, with a need for renovation in certain areas. There are also occasional reports of smaller room sizes or maintenance issues, like loose floorboards, that detract from the overall experience. Nonetheless, the positive feedback on comfort and room size underscores the hotel's strength in providing accommodating and well-kept lodgings amidst these occasional drawbacks.
Cleanliness
Tucked within the bustling area of Ancol, the Mercure Convention Center earns mixed reviews when it comes to cleanliness. On the upside, many guests commend the hotel for maintaining clean and spacious rooms, describing them as tidy and well-appointed. The hotel's swimming pool and overall property upkeep also receive positive mentions, suggesting a generally well-maintained environment. Moreover, guests frequently highlight the politeness and helpfulness of the hotel's staff, which often enhanced their stay despite occasional cleaning oversights.
However, not all feedback paints a perfect picture. Some reports of cleanliness issues suggest inconsistencies, as guests have occasionally encountered ants, cockroaches, and unpleasant odors in certain rooms and bathrooms. Complaints about dirty linens and mold in the bathrooms further indicate that improvements in housekeeping are necessary. Despite these challenges, the Mercure Convention Center Ancol remains a popular choice, bolstered by its beautiful setting and courteous service, though prospective visitors might consider noting the varying experiences related to room cleanliness.
Staff
At Mercure Convention Center Ancol, the staff consistently receives high praise for their exceptional service. Guests highlight the team's friendliness, enthusiasm, and readiness to assist, contributing to the hotel's welcoming atmosphere. From the security personnel to the restaurant staff, who enhance the dining experience with their excellent service, every member seems committed to making guests' stays enjoyable. Many describe the staff as polite, respectful, and informative, ensuring that visitors feel comfortable and well cared for. Even in situations requiring extra attention, such as room changes due to maintenance issues, the staff are noted for their responsiveness and helpfulness. Despite occasional reports of staff appearing overworked or instances of less hospitable service, the overwhelming sentiment remains positive, with the staff regarded as the standout feature of the hotel experience.
Pool
The Mercure Convention Center Ancol offers a delightful pool experience that is highly praised by visitors, particularly families with children. The hotel features two swimming pools: a large one suitable for adults and a smaller one perfect for young children. The spaciously designed pool area includes fun water slides that promise enjoyment for kids, making it an excellent choice for family leisure. Additionally, the pool's cleanliness is well-regarded by guests, contributing to a positive swimming experience. Alongside the pools, the hotel provides a range of kids’ activities, such as face painting and a playroom, ensuring that younger guests are thoroughly entertained. Despite an occasional maintenance issue, the overall feedback highlights the pool as a standout facility, enhancing the stay for many guests.
Family
Mercure Convention Center Ancol is an excellent choice for families, offering a plethora of activities and facilities catered specifically for children. The hotel is located in a convenient area near the beach, with close proximity to popular attractions such as Swimming Pools Ancol, Waterbom, and Dufan amusement park. This makes it a prime spot for both relaxation and entertainment. The environment is praised for being family-friendly, providing a comfortable and enjoyable stay for those traveling with children, from toddlers to older kids. The numerous facilities available ensure that children have plenty of opportunities for play and swimming, contributing to a satisfying experience for families. The hotel complex, which includes an amusement park, further enhances its appeal to families looking for a comprehensive vacation destination.
Yes, Mercure Convention Center Ancol has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Mercure Convention Center Ancol.
No, Mercure Convention Center Ancol doesn't allow dogs.
Yes, parking facilities are available at Mercure Convention Center Ancol.