Novotel Jakarta Mangga Dua Square
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Summary of reviewsNovotel Jakarta Mangga Dua Square consistently receives positive feedback for its prime central location, making it ideal for both leisure and business travelers. Guests appreciate its close proximity to various shopping destinations such as ITC Manga Dua and Mangga Dua Square Mall, as well as tourist attractions like Ancol. The cleanliness of the hotel and the hospitable staff further enhance its appeal, making it a recommended choice for visitors.
The breakfast offerings at Novotel Jakarta Mangga Dua Square are also highly rated with guests praising the extensive and diverse options available. The buffet spread, managed by friendly staff, is noted for its variety and quality, particularly the freshly baked goods. Although there is feedback suggesting the need for a broader range of international choices, the overall breakfast experience is positively highlighted by most guests.
The rooms in the hotel are well-regarded for their spaciousness, modern design and cleanliness, making them suitable for families and those seeking a comfortable stay. Despite some reports of dated furniture and occasional cleanliness issues, the majority of guests find the rooms to be well-maintained and comfortable, complemented by attentive room service.
The hotel's swimming pool stands out as a major attraction, praised for its cleanliness and beautiful setting. It's a spacious and relaxing area, particularly enjoyed by families with additional facilities such as a bar and gym enhancing the experience.
Family travelers find Novotel Jakarta Mangga Dua Square to be a welcoming and convenient choice. The children's playroom and cartoon channels are appreciated for keeping kids entertained and the complex below the hotel offers all necessary amenities. While some maintenance problems and breakfast policy issues were noted, the hotel remains popular among families for its overall comfort and accessibility.
The beds at the hotel receive mixed reviews with many guests finding them comfortable and capable of accommodating families. However, issues regarding the cleanliness and maintenance of bedding and pillows have been highlighted, indicating a need for improvement in housekeeping standards.
Overall, Novotel Jakarta Mangga Dua Square is commended for its prime location, extensive amenities, spacious rooms and family-friendly environment, though some areas of cleanliness and service efficiency require attention.
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The breakfast offerings at Novotel Jakarta Mangga Dua Square are also highly rated with guests praising the extensive and diverse options available. The buffet spread, managed by friendly staff, is noted for its variety and quality, particularly the freshly baked goods. Although there is feedback suggesting the need for a broader range of international choices, the overall breakfast experience is positively highlighted by most guests.
The rooms in the hotel are well-regarded for their spaciousness, modern design and cleanliness, making them suitable for families and those seeking a comfortable stay. Despite some reports of dated furniture and occasional cleanliness issues, the majority of guests find the rooms to be well-maintained and comfortable, complemented by attentive room service.
The hotel's swimming pool stands out as a major attraction, praised for its cleanliness and beautiful setting. It's a spacious and relaxing area, particularly enjoyed by families with additional facilities such as a bar and gym enhancing the experience.
Family travelers find Novotel Jakarta Mangga Dua Square to be a welcoming and convenient choice. The children's playroom and cartoon channels are appreciated for keeping kids entertained and the complex below the hotel offers all necessary amenities. While some maintenance problems and breakfast policy issues were noted, the hotel remains popular among families for its overall comfort and accessibility.
The beds at the hotel receive mixed reviews with many guests finding them comfortable and capable of accommodating families. However, issues regarding the cleanliness and maintenance of bedding and pillows have been highlighted, indicating a need for improvement in housekeeping standards.
Overall, Novotel Jakarta Mangga Dua Square is commended for its prime location, extensive amenities, spacious rooms and family-friendly environment, though some areas of cleanliness and service efficiency require attention.
Family Friendly Hotel
Novotel Jakarta Mangga Dua Square offers family-friendly accommodations and amenities. The hotel features spacious rooms, a swimming pool, and a kids' club to keep children entertained. Its location near Mangga Dua Square provides convenient access to shopping and dining options suitable for families.
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Guest Reviews
Novotel Jakarta Mangga Dua Square boasts a prime location that consistently receives praise from its guests. Situated in the heart of Jakarta, the hotel is exceptionally well-positioned near a variety of amenities. Visitors find it convenient for its close proximity to several markets, including the traditional ITC Manga Dua, Mangga Dua Square Mall and other popular shopping destinations. The hotel's location is not only ideal for shopping enthusiasts but also ensures easy access to fast food restaurants, cafes, an ATM and Indomaret.
Travelers appreciate the convenience of being near tourist attractions like Ancol and local entertainment venues, as well as the ease of accessing the airport via nearby highways. The hotel's setting inside a mall makes it straightforward to locate and a perfect base for exploring the surrounding area. Guests often highlight the excellent cleanliness and hospitable staff, which complement the strategic location of the hotel, enhancing their overall stay.
Overall, Novotel Jakarta Mangga Dua Square's central and well-connected location, combined with its cleanliness and good service, makes it a highly recommended choice for both leisure and business travelers alike.
Novotel Jakarta Mangga Dua Square receives praise for its extensive and diverse breakfast offerings, which many guests found to be one of the hotel's standout features. The buffet spread is characterized by its variety and plentiful options with baked goods earning particular commendation. The breakfast is well-managed with friendly staff ensuring a pleasant dining experience.
However, feedback suggests that the breakfast menu could benefit from more continental and international selections, as it currently leans heavily towards Indonesian cuisine. This has been highlighted by guests from Arab regions, who found the offerings unsuitable with limited options beyond eggs.
Despite occasional comments on repetitive dishes and a crowded dining area, guests generally appreciate the substantial choices available. The hotel’s central location and the well-arranged breakfast area—overlooking the swimming pool—add to the pleasant experience. Overall, the breakfast at Novotel Jakarta Mangga Dua Square is well-regarded, though there is room for improvement in terms of variety and international inclusivity.
Novotel Jakarta Mangga Dua Square offers an accommodation experience characterized by spacious and modern rooms. Guests frequently highlight the generous room size as well as the cleanliness and comfort of the surroundings. Many reviews note that the rooms are large, making them suitable for families or those needing extra space. Furthermore, the blend of modern design elements with comfortable furnishings provides a welcoming environment for travelers.
Despite predominantly positive feedback, some guests reported issues with cleanliness in certain rooms, as well as dated furniture in a few instances. However, the majority of reviews applaud the cleanliness and comfort, indicating well-maintained spaces and attentive room service. The hotel’s helpful and friendly staff further enhance the stay, contributing to a generally positive experience.
Location-wise, the hotel is excellently situated near the Mangga Dua Market and has convenient access to the airport, making it a strategic choice for both leisure and business travelers. While some very specific room-related issues such as leaking shower heads and the need for updated linens and carpets were mentioned, these do not overshadow the overall satisfactory experience provided by the Novotel Jakarta Mangga Dua Square.
In conclusion, this hotel stands out for its spacious, clean and comfortable rooms, enhanced by good service and a prime location, though it would benefit from some updates and improved room readiness.
Guests at Novotel Jakarta Mangga Dua Square have shared mixed impressions about the hotel's beds. Among the positive feedback, many highlighted that the beds are comfortable and capable of accommodating two adults and one child. Terms like "good bed," "good beds," and "comfy bed" were commonly used, reflecting a generally favorable opinion towards the comfort level of the bedding.
However, there were significant concerns regarding cleanliness and maintenance. Several guests complained about stained pillows, dirty blankets and used-up bedding linens that did not meet cleanliness standards. Instances of uncomfortable bedding were frequently mentioned and some guests were dissatisfied with the quality of the pillows, describing them as small and uncomfortable.
Overall, while the comfort of the beds appears to be satisfactory for many visitors, the hotel's housekeeping standards for bed linens and pillows need improvement to align guest satisfaction with hygiene expectations.
Novotel Jakarta Mangga Dua Square has garnered mixed reviews regarding its cleanliness. On the positive side, many guests praised the hotel for its cleanliness, describing it as clean, modern and beautiful. The hotel is often noted for its spotless rooms, spaciousness and new furniture, which enhance the overall comfort and attractiveness of the stay. Several guests highlighted the excellent cleanliness, warm hospitality and convenient location, making it an appealing choice for visitors looking for accessible amenities and dining options.
However, there are significant concerns raised about the hotel's housekeeping and maintenance. Numerous reviews mentioned issues such as dirty rooms, moldy and stained linens and worn-out towels. Problems with the thoroughness of cleaning were also common with some guests encountering delays in room cleaning and remnants of food on mattresses and furniture. The overall cleanliness of the bathrooms and bedding, in particular, received criticism due to mold and evident wear.
While the hotel maintains a base level of cleanliness that satisfies many guests, there are frequent mentions of inadequate cleaning, especially in linens and common areas, indicating a need for improvement in housekeeping standards. The reception area and room service management have also been pointed out for requiring better organization and efficiency. Despite these drawbacks, guests who experienced well-maintained rooms found the hotel to be a comfortable and pleasant stay.
At Novotel Jakarta Mangga Dua Square, guest reviews on staff interactions present a mixed picture. On the positive side, the hotel has garnered praise for its helpful, courteous and polite staff. The front desk personnel, especially, are often described as friendly, quick and efficient during check-in and check-out procedures. The restaurant and bar staff also receive commendation for their friendliness and superb service.
However, there are notable areas needing improvement. Several reviews highlight poor coordination and delayed responses to guest requests. Issues such as uncooperative reception, significant delays in check-in and an indifferent attitude from some employees were mentioned. The housekeeping service is depicted as inadequate and the overall response speed for customer service could be enhanced. Despite these criticisms, many guests still recognize the staff's willingness to assist and their consistent friendliness, making it a generally positive experience.
The Novotel Jakarta Mangga Dua Square boasts an impressive swimming pool that has garnered high praise from guests. Many have described the pool as beautiful, stunning and clean. It's a large, spacious area perfect for unwinding with several guests highlighting its friendly facilities, including a bar and gym. The setting around the pool is also appreciated with one reviewer mentioning a revamped room overlooking this serene spot. Families, in particular, have found it enjoyable with kids relishing their time in the water. Although one review noted that the pool area seemed a bit outdated, the overall consensus is that it provides an excellent, relaxing atmosphere for both brief and extended stays.
Novotel Jakarta Mangga Dua Square offers a comfortable and family-oriented environment, making it a great choice for those traveling with children. The children's playroom is excellent, providing a safe and engaging space for kids to enjoy. Families particularly appreciate the variety of cartoon channels, keeping the little ones entertained. The complex below the hotel has everything a family might need, adding to the convenience of the stay. The hotel is beautiful and reasonably priced, making it accessible for families. However, some maintenance issues and an inconvenient breakfast policy were noted, but overall, it remains a popular choice for a family vacation.
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Location
Travelers appreciate the convenience of being near tourist attractions like Ancol and local entertainment venues, as well as the ease of accessing the airport via nearby highways. The hotel's setting inside a mall makes it straightforward to locate and a perfect base for exploring the surrounding area. Guests often highlight the excellent cleanliness and hospitable staff, which complement the strategic location of the hotel, enhancing their overall stay.
Overall, Novotel Jakarta Mangga Dua Square's central and well-connected location, combined with its cleanliness and good service, makes it a highly recommended choice for both leisure and business travelers alike.
Breakfast
However, feedback suggests that the breakfast menu could benefit from more continental and international selections, as it currently leans heavily towards Indonesian cuisine. This has been highlighted by guests from Arab regions, who found the offerings unsuitable with limited options beyond eggs.
Despite occasional comments on repetitive dishes and a crowded dining area, guests generally appreciate the substantial choices available. The hotel’s central location and the well-arranged breakfast area—overlooking the swimming pool—add to the pleasant experience. Overall, the breakfast at Novotel Jakarta Mangga Dua Square is well-regarded, though there is room for improvement in terms of variety and international inclusivity.
Rooms
Despite predominantly positive feedback, some guests reported issues with cleanliness in certain rooms, as well as dated furniture in a few instances. However, the majority of reviews applaud the cleanliness and comfort, indicating well-maintained spaces and attentive room service. The hotel’s helpful and friendly staff further enhance the stay, contributing to a generally positive experience.
Location-wise, the hotel is excellently situated near the Mangga Dua Market and has convenient access to the airport, making it a strategic choice for both leisure and business travelers. While some very specific room-related issues such as leaking shower heads and the need for updated linens and carpets were mentioned, these do not overshadow the overall satisfactory experience provided by the Novotel Jakarta Mangga Dua Square.
In conclusion, this hotel stands out for its spacious, clean and comfortable rooms, enhanced by good service and a prime location, though it would benefit from some updates and improved room readiness.
Beds
However, there were significant concerns regarding cleanliness and maintenance. Several guests complained about stained pillows, dirty blankets and used-up bedding linens that did not meet cleanliness standards. Instances of uncomfortable bedding were frequently mentioned and some guests were dissatisfied with the quality of the pillows, describing them as small and uncomfortable.
Overall, while the comfort of the beds appears to be satisfactory for many visitors, the hotel's housekeeping standards for bed linens and pillows need improvement to align guest satisfaction with hygiene expectations.
Cleanliness
However, there are significant concerns raised about the hotel's housekeeping and maintenance. Numerous reviews mentioned issues such as dirty rooms, moldy and stained linens and worn-out towels. Problems with the thoroughness of cleaning were also common with some guests encountering delays in room cleaning and remnants of food on mattresses and furniture. The overall cleanliness of the bathrooms and bedding, in particular, received criticism due to mold and evident wear.
While the hotel maintains a base level of cleanliness that satisfies many guests, there are frequent mentions of inadequate cleaning, especially in linens and common areas, indicating a need for improvement in housekeeping standards. The reception area and room service management have also been pointed out for requiring better organization and efficiency. Despite these drawbacks, guests who experienced well-maintained rooms found the hotel to be a comfortable and pleasant stay.
Staff
However, there are notable areas needing improvement. Several reviews highlight poor coordination and delayed responses to guest requests. Issues such as uncooperative reception, significant delays in check-in and an indifferent attitude from some employees were mentioned. The housekeeping service is depicted as inadequate and the overall response speed for customer service could be enhanced. Despite these criticisms, many guests still recognize the staff's willingness to assist and their consistent friendliness, making it a generally positive experience.
Pool
Family
Yes, Novotel Jakarta Mangga Dua Square has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Novotel Jakarta Mangga Dua Square.
No, Novotel Jakarta Mangga Dua Square doesn't allow dogs.
Yes, parking facilities are available at Novotel Jakarta Mangga Dua Square.
Yes, Novotel Jakarta Mangga Dua Square has a gym.
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