Mercure Jaragua do Sul
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Summary of reviewsMercure Jaragua do Sul enjoys widespread appreciation for its central location, making it a prime choice for visitors. The hotel is strategically situated in the heart of the city, providing easy access to various restaurants, shopping centers, supermarkets and pharmacies, all within walking distance. Guests benefit from a peaceful environment devoid of external noise and commend the top-quality service, especially from the parking staff. Additionally, facilities like electric car charging add to the convenience. A delightful breakfast further enhances the excellent experience, offering an impressive variety of meats, breads, cheeses and local culinary touches, although some guests noted a desire for more consistent offerings and included pricing.
The rooms at Mercure Jaragua do Sul are celebrated for their spaciousness and comfort. Visitors frequently mention the large, airy spaces that create a relaxing atmosphere, complemented by cozy and clean interiors. The beds receive widespread acclaim for their comfort, contributing to restful stays, despite some minor issues with older outlets and occasional dampness. The hotel's excellent central location remains a recurrent plus.
Cleanliness at the hotel garners mixed reviews. Many guests acknowledge the high standards of cleanliness in rooms and common areas, noting the fresh bedding and well-maintained environment. However, inconsistencies do arise with occasional reports of unclean floors, hair in bathrooms or mold issues, highlighting areas needing improvement. Nevertheless, most guests find the overall cleanliness satisfactory, enhancing their stay’s comfort.
Service at Mercure Jaragua do Sul is highly regarded, thanks to the hotel’s attentive and friendly staff. The welcoming atmosphere and supportive team, especially the reception and breakfast staff, significantly enrich the guest experience. While some isolated instances of inefficiencies and occasional wait times are noted, overall, the staff's diligence and cordiality receive high praise.
The parking arrangements, though convenient, have room for better communication. The outsourced service incurs an additional fee not always mentioned at booking, causing some frustration. Notable are the occasional inefficiencies in valet services and issues like parking fines. Clearer upfront communication regarding these charges would help in improving guest satisfaction.
In summary, Mercure Jaragua do Sul offers a comfortable and enjoyable stay with its central location, spacious and clean rooms, excellent breakfast and friendly staff, despite minor areas that could benefit from increased consistency and better communication.
Categories
The rooms at Mercure Jaragua do Sul are celebrated for their spaciousness and comfort. Visitors frequently mention the large, airy spaces that create a relaxing atmosphere, complemented by cozy and clean interiors. The beds receive widespread acclaim for their comfort, contributing to restful stays, despite some minor issues with older outlets and occasional dampness. The hotel's excellent central location remains a recurrent plus.
Cleanliness at the hotel garners mixed reviews. Many guests acknowledge the high standards of cleanliness in rooms and common areas, noting the fresh bedding and well-maintained environment. However, inconsistencies do arise with occasional reports of unclean floors, hair in bathrooms or mold issues, highlighting areas needing improvement. Nevertheless, most guests find the overall cleanliness satisfactory, enhancing their stay’s comfort.
Service at Mercure Jaragua do Sul is highly regarded, thanks to the hotel’s attentive and friendly staff. The welcoming atmosphere and supportive team, especially the reception and breakfast staff, significantly enrich the guest experience. While some isolated instances of inefficiencies and occasional wait times are noted, overall, the staff's diligence and cordiality receive high praise.
The parking arrangements, though convenient, have room for better communication. The outsourced service incurs an additional fee not always mentioned at booking, causing some frustration. Notable are the occasional inefficiencies in valet services and issues like parking fines. Clearer upfront communication regarding these charges would help in improving guest satisfaction.
In summary, Mercure Jaragua do Sul offers a comfortable and enjoyable stay with its central location, spacious and clean rooms, excellent breakfast and friendly staff, despite minor areas that could benefit from increased consistency and better communication.
Dog Friendly Hotel
This hotel is pet-friendly (charges apply) and offers a range of amenities including a swimming pool, fitness center and is located near the Jaragua do Sul Park mall. It provides easy access to various attractions and services, making it convenient for pet owners.
Hotel with Swimming Pool
This hotel provides an outdoor swimming pool along with a steam room and sauna facilities. It is located in the city center, offering convenient access to other amenities.
Outdoor Pool
Hotel with Parking
Mercure Jaragua do Sul offers parking facilities, including valet parking (for a surcharge) and a secure car park with ample space. It is located in the city center.
Hotel with Outdoor Pool
As a 4-star hotel, Mercure Jaragua do Sul offers an outdoor swimming pool as a key leisure amenity. Guests can also enjoy a sauna and fitness center.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Mercure Jaragua do Sul is celebrated for its prime, central location, making it an ideal choice for guests. Situated right in the city center, the hotel is in close proximity to numerous restaurants, shopping malls, supermarkets and pharmacies. This convenience allows guests to easily explore the surrounding area on foot, reaching key amenities with ease. Visitors appreciate the hotel's safe and easily accessible setting. Additionally, the absence of external noise ensures a quiet stay, enhancing overall comfort. The quality of the service, particularly from the parking staff, receives commendation and the hotel offers the added benefit of electric car charging facilities. Those staying at the Mercure Jaragua do Sul can also look forward to a satisfying breakfast, which complements the overall excellent experience.
Mercure Jaragua do Sul offers a widely praised breakfast experience with numerous positive remarks from guests. Reviews highlight the breakfast as excellent, exceptional, wonderful and delicious with a variety of options that meet diverse tastes. Guests particularly enjoyed the good selection of meats, bread and cheese and appreciated the local cultural touches in the breakfast spread.
Attentive staff and a good breakfast contributed positively to overall stays with some singling out specific elements like the cheese bread. However, a few remarks noted the breakfast spread could sometimes have limited options and the quality of certain items varied day-to-day. Some guests also found the breakfast pricing high with several commenting on the additional charge not being included in the nightly rate and feeling that the cost, which is reported at around R$ 42.00 per person, was excessive for what was offered.
Overall, the breakfast at Mercure Jaragua do Sul is highly regarded with a few areas for potential enhancement noted by some guests.
Rooms at Mercure Jaragua do Sul are predominantly praised for their spaciousness and comfort. Guests frequently compliment the large, airy rooms that provide ample space to relax with many highlighting the coziness and cleanliness as standout features. The beds are noted for their comfort, contributing to a restful stay. Despite some minor issues such as old outlet models and occasional dampness concerns, most reviews reflect positive experiences with room layout and decor. The hotel’s excellent location is also a recurring positive note. Functional yet slightly dated, the rooms nonetheless offer a welcoming and pleasant environment, complemented by a dedicated and friendly staff, ensuring a comfortable and enjoyable stay.
The beds at Mercure Jaragua do Sul are predominantly praised for their comfort. Guests frequently describe the beds as very comfortable with some even calling them ultra-comfortable and super large. Cleanliness of the bed and bath linens also receives positive feedback. Despite these general accolades, a few guests found the mattresses to be hard and the quality of some pillows lacking. Overall, the consensus from most reviews highlights a positive sleeping experience, characterized by comfort and cleanliness.
Mercure Jaragua do Sul boasts a mixed reputation regarding its cleanliness. Many guests commend the hotel for its impeccable cleanliness, highlighting that rooms are clean and comfortable with fresh bedding and towels. Positive experiences are frequently noted in terms of room cleanliness, contributing to a well-received stay. Guests also find the rooms to be cozy and well-maintained with several reviews praising the cleanliness of the lobby and breakfast area. However, the hotel faces criticism for inconsistent cleaning standards. Some guests report issues such as floors not being very clean, bathrooms with hair and specific rooms with mold problems. The need for improved maintenance and hygiene in certain areas, including the pool, has also been mentioned. Despite these occasional lapses, many visitors still find overall cleanliness satisfactory, noting that the comfort and organization of the hotel contribute to a largely pleasant stay.
Mercure Jaragua do Sul boasts a notable reputation for its exceptional and friendly service. Guests frequently highlight the welcoming atmosphere created by the hotel's attentive staff. Reviews consistently point out the helpfulness and politeness of the team, who are always prepared to assist guests with their needs. The reception staff, in particular, receive praise for their cordial and polite demeanor with specific mentions of staff members who have positively impacted guests' stays.
While the check-in and check-out services generally receive favorable remarks for their efficiency, some guests did report occasional issues with wait times and incorrect information. Despite a few instances where the staff seemed unprepared or in a bad mood, the overall consensus remains positive with many appreciating the sincere efforts of the personnel to ensure a comfortable stay.
Guests particularly value the service provided by the breakfast staff and the overall friendly interaction with the hotel team, which significantly enhances their experience at Mercure Jaragua do Sul. Though there are areas needing improvement, the majority of guest feedback reflects a high standard of service that defines the hotel’s commitment to hospitality.
The parking situation at Mercure Jaragua do Sul generally reveals some critical points and could benefit from clear communication. Guests highlighted that parking is an outsourced service with an additional fee that is not included in the daily rate. This fee appears to be charged separately and was not always mentioned at the time of booking, leading to some frustration. The parking facility is conveniently located next door, but for those who need to budget, it is essential to note that this service is an extra cost. On another note, instances of ineffective valet service and issues such as parking fines have been noted. Ensuring that future guests are well-informed about these parking charges and the related services at the time of booking would likely improve overall satisfaction.
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Location
Breakfast
Attentive staff and a good breakfast contributed positively to overall stays with some singling out specific elements like the cheese bread. However, a few remarks noted the breakfast spread could sometimes have limited options and the quality of certain items varied day-to-day. Some guests also found the breakfast pricing high with several commenting on the additional charge not being included in the nightly rate and feeling that the cost, which is reported at around R$ 42.00 per person, was excessive for what was offered.
Overall, the breakfast at Mercure Jaragua do Sul is highly regarded with a few areas for potential enhancement noted by some guests.
Rooms
Beds
Cleanliness
Staff
While the check-in and check-out services generally receive favorable remarks for their efficiency, some guests did report occasional issues with wait times and incorrect information. Despite a few instances where the staff seemed unprepared or in a bad mood, the overall consensus remains positive with many appreciating the sincere efforts of the personnel to ensure a comfortable stay.
Guests particularly value the service provided by the breakfast staff and the overall friendly interaction with the hotel team, which significantly enhances their experience at Mercure Jaragua do Sul. Though there are areas needing improvement, the majority of guest feedback reflects a high standard of service that defines the hotel’s commitment to hospitality.
Parking
Yes, Mercure Jaragua do Sul has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mercure Jaragua do Sul.
Yes, Mercure Jaragua do Sul welcomes dogs.
Yes, parking facilities are available at Mercure Jaragua do Sul.
Yes, Mercure Jaragua do Sul has a gym.
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