Jeddah Hilton
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Summary of reviewsJeddah Hilton is widely regarded for its prime location, directly situated on the Corniche, offering breathtaking sea views from rooms with balconies, the lobby and on-site restaurants. Its proximity to various attractions, cafes and entertainment venues is a significant draw for both tourists and business travelers. Many guests commend the cleanliness and upscale nature of the hotel, as well as the courteous and professional staff who contribute to a luxurious and convenient stay.
The breakfast experience at Jeddah Hilton is generally positive with a diverse and abundant buffet that includes a variety of pastries and dishes. The pleasant dining ambiance and helpful service, especially at the omelet stations, are frequently mentioned. However, some guests have called for greater variety, particularly in international cuisine and have noted the high cost of breakfast, especially during Ramadan.
Dinner reviews are mixed with many guests praising the delicious food and exceptional service. However, the high cost and limited variety of food options have been pointed out with some guests experiencing inconsistencies in meal quality. The executive lounge, in particular, has been noted for its unimpressive food options.
The rooms at the hotel receive praise for their spaciousness and beautiful sea views. Clean and comfortable beds are common highlights. Nevertheless, there are frequent mentions of outdated furniture, maintenance issues and noise disturbances from ongoing renovations. The recent renovations in some rooms have been positively received, enhancing the overall guest experience.
Cleanliness is a strong point at Jeddah Hilton with guests appreciating the tidy and spacious rooms, as well as the well-maintained lobby, entrance and restaurant areas. However, isolated incidents of maintenance issues and lapses in cleaning were noted by some guests.
The staff at Jeddah Hilton are frequently lauded for their professionalism and helpfulness. Key individuals often receive special mentions for their exceptional service, contributing to smooth check-ins and attentive room service. Despite occasional reports of unprofessionalism and delays, the staff's commitment to hospitality is generally well-recognized.
WiFi availability is appreciated, but connectivity issues and slow speeds have been a source of frustration for guests, especially in rooms and the executive lounge.
The gym and health club facilities, including a well-equipped gym, swimming pool and tennis courts, are highly praised for their quality and the professional staff. However, some improvements for female guests and extended gym hours were suggested.
The pool facilities are generally well-received for their cleanliness and beauty with separate sections for men, women and children. However, maintenance issues, particularly with the outdoor pool and lack of service around the pool are areas that need attention.
The beachfront location is a major highlight with stunning sea views from various parts of the hotel. While the private beach is appreciated, some guests found it inconvenient to access and unsuitable for swimming.
Parking services receive mixed feedback with guests appreciating the ample and spacious parking options, including valet services. However, slow service times and crowded parking lots were noted as areas needing improvement.
Overall, Jeddah Hilton is a top choice for travelers seeking a luxurious stay with prime sea views, excellent facilities and a professional staff, though some areas could benefit from enhancements.
Categories
The breakfast experience at Jeddah Hilton is generally positive with a diverse and abundant buffet that includes a variety of pastries and dishes. The pleasant dining ambiance and helpful service, especially at the omelet stations, are frequently mentioned. However, some guests have called for greater variety, particularly in international cuisine and have noted the high cost of breakfast, especially during Ramadan.
Dinner reviews are mixed with many guests praising the delicious food and exceptional service. However, the high cost and limited variety of food options have been pointed out with some guests experiencing inconsistencies in meal quality. The executive lounge, in particular, has been noted for its unimpressive food options.
The rooms at the hotel receive praise for their spaciousness and beautiful sea views. Clean and comfortable beds are common highlights. Nevertheless, there are frequent mentions of outdated furniture, maintenance issues and noise disturbances from ongoing renovations. The recent renovations in some rooms have been positively received, enhancing the overall guest experience.
Cleanliness is a strong point at Jeddah Hilton with guests appreciating the tidy and spacious rooms, as well as the well-maintained lobby, entrance and restaurant areas. However, isolated incidents of maintenance issues and lapses in cleaning were noted by some guests.
The staff at Jeddah Hilton are frequently lauded for their professionalism and helpfulness. Key individuals often receive special mentions for their exceptional service, contributing to smooth check-ins and attentive room service. Despite occasional reports of unprofessionalism and delays, the staff's commitment to hospitality is generally well-recognized.
WiFi availability is appreciated, but connectivity issues and slow speeds have been a source of frustration for guests, especially in rooms and the executive lounge.
The gym and health club facilities, including a well-equipped gym, swimming pool and tennis courts, are highly praised for their quality and the professional staff. However, some improvements for female guests and extended gym hours were suggested.
The pool facilities are generally well-received for their cleanliness and beauty with separate sections for men, women and children. However, maintenance issues, particularly with the outdoor pool and lack of service around the pool are areas that need attention.
The beachfront location is a major highlight with stunning sea views from various parts of the hotel. While the private beach is appreciated, some guests found it inconvenient to access and unsuitable for swimming.
Parking services receive mixed feedback with guests appreciating the ample and spacious parking options, including valet services. However, slow service times and crowded parking lots were noted as areas needing improvement.
Overall, Jeddah Hilton is a top choice for travelers seeking a luxurious stay with prime sea views, excellent facilities and a professional staff, though some areas could benefit from enhancements.
Luxury Hotel
An established luxury hotel situated on the Corniche with desirable sea views, featuring extensive recreational facilities including multiple pools, a spa, and sports courts. Offers Executive Lounge access for enhanced service.
Hotel near The Beach
Situated on Corniche Road, this hotel offers convenient access to the beach. It features well-appointed rooms and a range of amenities suitable for both leisure and business travelers seeking a beachfront location.
Hotel Taking Steps Towards Sustainability
Jeddah Hilton holds ISO 14001:2015 Environmental management system and ISO 50001:2018 Energy management systems certifications, demonstrating a commitment to environmental and energy efficiency standards.
Family Friendly Hotel
A well-known hotel with extensive facilities suitable for families. Located on Corniche Road, it offers sea views and easy access to Jeddah's attractions. It typically includes amenities like a kids' pool and play area.
Romantic Hotel
Located on the Corniche Road, Jeddah Hilton provides beautiful views and a range of amenities for a comfortable and romantic stay. The hotel's excellent service and convenient location make it a great choice for couples.
Hotel with Swimming Pool
Jeddah Hilton is known for its extensive pool area, featuring multiple pools, water slides, and a dedicated kids' zone. The hotel also offers poolside dining and recreational activities.
Indoor Pool Outdoor Pool
Business Hotel
Jeddah Hilton offers a range of business amenities, including meeting rooms and business center facilities. Its location on Corniche Road provides convenience and prestige for business engagements.
Hotel with Parking
Offers ample parking. Provides a secure and convenient parking area for guests. The hotel's location on Corniche Road ensures easy access and stunning views, making it a popular choice for visitors.
EV charging stations
Accessible Hotel
This hotel offers a wide range of accessible features including accessible elevators, meeting rooms, and parking. It also provides automatic opening of bedroom doors from the inside, evacuation chairs, level or ramp entrances, lowered buttons in elevators, and wheelchair-accessible public areas and rooms.
Hotel with Gym
Jeddah Hilton's gym offers a very good experience for a hotel setting. It provides various cardio and workout machines and heavier weights to perform an excellent workout.
Hotel with EV Charging Stations
The Jeddah Hilton provides EV charging facilities for its guests. Its location on Corniche Road also offers convenient access to the city's attractions.
5-Star Hotel
Located on the Corniche Road, this hotel provides excellent accommodations and a variety of amenities. It is known for its stunning sea views, multiple dining options, and comprehensive business facilities. The hotel's long-standing reputation for quality service ensures a comfortable stay.
Hotel with Outdoor Pool
This hotel on Corniche Road is listed as having an outdoor pool, providing guests with a classic hotel experience and a place to swim and relax.
Hotel with Indoor Pool
This hotel is listed as having an indoor pool, offering guests a dedicated space for swimming regardless of the weather.
Beachfront Hotel
Hotel for Honeymoon
Hotel with Tennis Courts
About Jeddah Hilton
License: 10006805
Guest Reviews
Location
Guests frequently highlight the cleanliness and upscale nature of the hotel, often complimenting the courteous and professional staff. The décor and overall ambiance add to its appeal, making it a luxurious choice for tourists and business travelers alike. The strategic location ensures that guests are within walking distance of everything they might need, from grocery stores to parks, further bolstering its status as an ideal place to stay in Jeddah.
Overall, the combination of prime location, beautiful views and excellent facilities make Jeddah Hilton a top choice for anyone looking to enjoy the city's vibrant Corniche area.
Breakfast
Several guests have particularly lauded the breakfast service, mentioning helpful staff and a well-managed buffet. The presence of capable chefs, especially at the omelet stations, has also been appreciated. In addition, the breakfast facilities, such as the lounge and ground floor buffet, have been recognized for their quality and extensive offerings.
However, not all feedback is glowing. A number of guests have expressed disappointment with the lack of variety, calling for more diverse selections, especially for international cuisines. There have been some mentions of repetitive dishes and minimal variety, which do not align with the hotel's high standards.
A few negative remarks also focused on the high price of the breakfast, particularly during Ramadan when suhoor is provided instead of the usual breakfast. Overcrowding in the executive lounge and poor breakfast service during peak times have been noted as well.
Overall, while the breakfast at Jeddah Hilton is widely regarded as excellent by many, there are areas identified by guests that could benefit from improvement, particularly in terms of variety and value for money during specific periods.
Dinner
However, several concerns surface consistently in the reviews. The primary issue is the high cost of food with many guests finding the prices excessively steep for the quality and variety offered. The buffet and the room service menu are mentioned to lack diversity with options being limited and sometimes cold or unappetizing. The executive lounge, in particular, has drawn criticism for its cold and unimpressive food options.
In specific instances, guests have highlighted that the lunch and dinner offerings can be very good but are sometimes inconsistent with some dishes not meeting expectations in taste and quality. Service during meal times, especially in the executive lounge, is reported to be slow and below the expected Hilton standard.
Overall, while the attentive service and certain culinary highlights stand out, the high prices and limited variety in meals suggest that there might be room for improvement in the dining experience at Jeddah Hilton.
Rooms
However, the hotel significantly struggles with outdated and worn-out furniture with numerous mentions of old and sometimes dirty carpets and rusty bathroom fixtures. Electrical issues and lack of modern power sockets were a recurring inconvenience. Several reviews highlighted maintenance problems such as broken doors, exposed wires and weak air conditioning, which detracted from the overall experience. Noise disturbances from ongoing renovations and maintenance work were also frequently mentioned, impacting the tranquility of the stay.
Despite these issues, the excellent size and layout of the rooms were well-received, as well as the prompt room service and the picturesque balconies overlooking the sea. However, the variations in room conditions, mainly between the old and newly refurbished rooms, suggest an ongoing inconsistency in the hotel’s offerings. The rooms are indeed in need of more comprehensive renovations to meet the expectations aligned with the Hilton brand standard and ensure a uniformly pleasant experience for all guests.
Beds
However, not all feedback was favorable. There were numerous complaints about the pillows, often described as uncomfortable and even having a bad odor. A few guests found the mattresses not up to standard, citing issues like old furniture, dirty bedding and beds that were either too hard or too soft. Some even reported their bedding had bed bugs.
In summary, while many guests enjoyed comfortable sleeps on clean and well-maintained beds, others experienced discomfort due to subpar pillows and outdated or unclean bedding. The overall sentiment suggests that the bed quality varies, which could impact a good night's rest.
Cleanliness
Many visitors highlight the tranquility and organization of the hotel, linking it to an overall atmosphere of relaxation and luxury. Specific mentions of new and clean furniture contribute positively to the guest experience. The staff's commitment to cleanliness and customer service is also well-regarded with housekeeping frequently mentioned as excellent.
However, sporadic concerns were noted, such as dirt on the escalator and maintenance issues like old and worn-out furniture. Some reviews pointed out lapses where the room or bathroom was not properly cleaned and a few mentioned seeing insects. Despite these isolated incidents, the consensus among guests is that Jeddah Hilton offers an upscale and very clean environment, making it a great choice for travelers seeking comfort and hygiene.
Staff
Despite the overwhelmingly positive remarks, there are occasional criticisms. Some guests report instances of unprofessionalism and poor reception experiences with a few mentioning rigid or unwelcoming attitudes from certain staff members. The handling of guest interactions and the speed of service at times receive mixed feedback, citing delays and lack of responsiveness in some areas.
Nonetheless, the hotel's commitment to hospitality shines through in the numerous commendations for its staff's friendly, respectful and supportive behavior. Whether at the reception, in the restaurant or through concierge services, the Jeddah Hilton's employees are frequently recognized for going above and beyond to ensure a pleasant stay.
Wi-Fi
Gym
Pool
The hotel's swimming facilities include separate sections for men, women and children, which caters well to family needs. Kids particularly enjoy the indoor pool. However, there's a recurring mention of maintenance issues with the outdoor pool. Several guests report that the outdoor pool was often under maintenance with some disappointed that it was not operational during their stay. There are also comments about the lack of umbrellas and service at the outdoor pool and the need for clearer communication regarding pool timings.
On the positive side, the indoor pool serves as an adequate alternative when the outdoor pool is unavailable and the staff are widely praised for their readiness with towels, slippers and other amenities. Nonetheless, some areas around the pool, especially outdoors, could use better upkeep to address issues like dirt and mosquitoes.
In conclusion, while the pool facilities at Jeddah Hilton are generally well-received for their beauty, cleanliness and the variety they offer, there are opportunities for improvement in maintenance, service and overall communication to enhance the guest experience.
Beach
The beach itself receives mixed comments. While the proximity and clean, private beach area are appreciated, some reviewers expressed disappointment that the beach was not useable or swimmable. Access to the beach appears to be somewhat inconvenient, as the entrance and exit involve navigating a crowded street.
Overall, the sea view rooms and beachfront location contribute greatly to the upscale feel of the hotel and are among the most highly praised aspects by the guests.
Parking
However, there are significant areas that need improvement, such as slow service times and delays in bringing cars. The parking lots are often crowded in the evenings and there is a notable lack of organization and proper shading in the parking areas. Some guests have also mentioned experiencing poor attitudes from specific employees and a general need for renovation of the parking facilities. The road leading to the parking lots is sometimes closed by traffic police, adding to the inconvenience. Despite these issues, the general availability and the efforts of the valet team are highlighted as positives.
Family
Despite the family-friendly vibe, there are mixed opinions about the activities available for children. Some guests feel the hotel falls short in providing sufficient activities to keep the little ones engaged. Issues such as delays in service and construction noise have also been noted, which can detract from a restful family stay. A kids club with paid supervisors is offered, but some parents might find the lack of complimentary activities a downside.
While the hotel's location is advantageous, being close to tourist attractions, certain logistical aspects such as car parking service and room preparation could benefit from improvement. The professionalism of the hotel management receives favorable mentions, contributing to the overall positive family experience.
Overall, Jeddah Hilton is highly recommended for families looking for a comfortable and well-equipped stay, although it might be beneficial to have realistic expectations about the children's activities and some service aspects.
5 Star
However, there are notable areas where the hotel falls short of the five-star standard it aims to uphold. Several guests pointed out that the room service and overall service quality did not meet their five-star expectations. Some facilities, including those in the health club, showed signs of wear and needed updates. Issues like poor towel quality and staff behavior not aligning with five-star standards were also mentioned. Cleanliness was another area needing more attention, detracting from the overall luxury experience.
In summary, while Jeddah Hilton boasts an excellent location and offers some fantastic views and facilities, there are critical areas where improvements are necessary to fully meet the expectations of a five-star rating.
Business
The hotel's business amenities include a business center, business lounge and multiple meeting rooms, all of which are deemed suitable for various professional activities and events. The facilities are described as sufficient and excellent for business travel, making the hotel convenient for business trips.
However, some reviews note issues with Wi-Fi connectivity, which could hinder productivity. Additionally, there were concerns about the professionalism of the staff and privacy breaches with reports of continuous annoyance and unauthorized room entries. Despite these drawbacks, the hotel's infrastructure and services generally cater well to business travelers needs.
Accessible
However, there are notable areas for improvement. Some reviews mention a lack of sufficient accessible rooms and inadequate access for wheelchairs, particularly on the executive floors where lounges are narrow. Additionally, some guests find the absence of power outlets for charging devices inconvenient. Overall, while the hotel offers a variety of accessible features, additional efforts could enhance the experience for those with higher levels of disability.
Outdoor Pool
There are separate sections for men and women, providing a more private and comfortable experience for different guests. Some guests enjoyed their time by the poolside, noting the convenience of outdoor seating where they could have meals. The pool itself has been described as excellent and beautiful, contributing positively to guests' stays.
However, there were mentions of the pool undergoing maintenance works at times, which may have affected some guests' experiences. Specific comments noted maintenance for the children's swimming area and painting works. Some reviews reported the pool being non-operational during their visit, which was disappointing for those guests.
Despite these occasional issues, the outdoor pool at Jeddah Hilton generally leaves a favorable impression with visitors, making it a rewarding feature of the hotel when fully operational.
Indoor Pool
Honeymoon
The hotel provides stunning romantic views and the rooms designed specifically for honeymooners come with direct corniche views and balconies, making them perfect for newlyweds looking for a picturesque and private retreat. The honeymoon packages receive high commendations, described as incredible and great, ensuring couples have a memorable stay. Despite some rooms not being on the upper floors, the charm and tranquility more than compensate, making Jeddah Hilton a highly recommended choice for a honeymoon.
Luxury
The hotel is described as beautifully calm and very luxurious with well-arranged rooms that underline the sophistication of the establishment. The lobby and overall building exude luxury, providing an opulent ambiance that enhances the guests' stay. The staff's exceptional service consistently contributes to an outstanding experience, making the stay even more enjoyable.
With luxurious amenities and facilities, including a high-end club, the hotel ensures that every aspect of the accommodation is exquisite. The beautiful design and sumptuous details scattered throughout the hotel add to the luxurious ambiance, delivering a true five-star experience.
The cleanliness, exceptional reception treatment and remarkable views round out the stellar attributes of the Jeddah Hilton, reassuring guests of a high-caliber and luxurious stay.
Romantic
Beachfront
The property's placement near the beach makes it an attractive choice for travelers seeking to experience Jeddah's coastal charm. The oceanfront positioning provides guests with easy access to the beach and the picturesque Corniche for pleasant strolls. Despite not having a direct entrance to the Corniche, the close proximity is still a major draw. Overall, the Jeddah Hilton’s beachfront location and stunning sea views ensure a memorable and visually captivating stay.
Yes, Jeddah Hilton has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Jeddah Hilton.
No, Jeddah Hilton doesn't allow dogs.
Yes, parking facilities are available at Jeddah Hilton.
Yes, Jeddah Hilton has a gym.
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