ibis Jeddah City Center
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsibis Jeddah City Center enjoys high praise for its prime location, perfectly situated in a serene yet vibrant part of Jeddah, near commercial centers, restaurants and essential amenities. Convenient access to major roads and the airport makes it ideal for both business and leisure travelers. Guests appreciate the proximity to numerous dining and shopping options, coupled with beautiful city views.
The cleanliness of the hotel is outstanding with meticulous housekeeping ensuring guestrooms and common areas remain spotless. The modern and well-organized rooms, while often noted as small, are exceptionally clean and equipped with essential comforts, making them suitable for brief stays or solo travelers. For extended stays, the larger suites and apartments provide greater comfort.
Guests commend the breakfast for its variety, quality and value, even though some feel the offerings could be more diverse over multiple days. The dinner experience generally aligns with guests’ expectations in terms of food quality and variety, although the pricing is sometimes considered high for certain dishes. The on-site restaurant's amicable atmosphere and satisfactory service contribute positively to dining experiences.
The staff receive plaudits for their friendliness, politeness and efficiency. Specific staff members are often singled out for exceptional service, enhancing the overall guest experience despite occasional reports of inconsistent service and delays.
Amenities including the gym and pool are well-appreciated with the gym described as spacious and well-equipped and the pool noted for its cleanliness and family-friendly environment. The gym's dedicated hours for women are particularly well-received.
Parking facilities, both underground and external, generally meet guest expectations though some improvements in navigation and congestion management could be beneficial. The availability of ample, secure parking space enhances the overall convenience.
For families, the hotel provides a comfortable environment with family-oriented apartments and rooms suitable for up to four guests. Despite minor drawbacks like occasional staff interruptions and the need for more child-friendly amenities, the hotel remains a favored choice for family stays.
Despite varied experiences with the wifi and occasional maintenance issues in the rooms, ibis Jeddah City Center delivers a commendable balance of cleanliness, convenience and comfort, making it a recommendable option for travelers seeking good value and a pleasant stay in Jeddah.
Categories
The cleanliness of the hotel is outstanding with meticulous housekeeping ensuring guestrooms and common areas remain spotless. The modern and well-organized rooms, while often noted as small, are exceptionally clean and equipped with essential comforts, making them suitable for brief stays or solo travelers. For extended stays, the larger suites and apartments provide greater comfort.
Guests commend the breakfast for its variety, quality and value, even though some feel the offerings could be more diverse over multiple days. The dinner experience generally aligns with guests’ expectations in terms of food quality and variety, although the pricing is sometimes considered high for certain dishes. The on-site restaurant's amicable atmosphere and satisfactory service contribute positively to dining experiences.
The staff receive plaudits for their friendliness, politeness and efficiency. Specific staff members are often singled out for exceptional service, enhancing the overall guest experience despite occasional reports of inconsistent service and delays.
Amenities including the gym and pool are well-appreciated with the gym described as spacious and well-equipped and the pool noted for its cleanliness and family-friendly environment. The gym's dedicated hours for women are particularly well-received.
Parking facilities, both underground and external, generally meet guest expectations though some improvements in navigation and congestion management could be beneficial. The availability of ample, secure parking space enhances the overall convenience.
For families, the hotel provides a comfortable environment with family-oriented apartments and rooms suitable for up to four guests. Despite minor drawbacks like occasional staff interruptions and the need for more child-friendly amenities, the hotel remains a favored choice for family stays.
Despite varied experiences with the wifi and occasional maintenance issues in the rooms, ibis Jeddah City Center delivers a commendable balance of cleanliness, convenience and comfort, making it a recommendable option for travelers seeking good value and a pleasant stay in Jeddah.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
About ibis Jeddah City Center
License: 10010565
Guest Reviews
Location
The location earns high praise for being centrally located, putting guests within walking distance to numerous restaurants, coffee shops and retail stores. It's also noted for its tranquility and beautiful city views. The area is described as vibrant yet peaceful, offering a good mix of serene environment and accessibility to urban conveniences. The hotel’s placement makes it simple for guests to navigate and explore Jeddah with many attractions easily reachable without needing a cab.
Overall, guests find the location of ibis Jeddah City Center to be both practical and pleasant, providing excellent value for money, along with clean and comfortable accommodation. The combination of a prime location, helpful staff and well-maintained facilities makes it a favored choice for visitors to Jeddah.
Breakfast
However, some guests note that the breakfast offerings can be limited with repetitive menus and a lack of variety over several days. There are also mentions of specific shortcomings, such as the absence of local products, limited vegetarian options and occasional issues with freshness, especially with pastries. Criticisms also extend to the lack of inclusivity in the breakfast cost, which some feel should be included in the room price for better value.
While some guests find the cuisine to be below average or not up to their expectations, many still find it satisfactory and align well with the overall hotel experience. Enhanced selections and improved food quality might address the less enthusiastic feedback, but for many, the breakfast experience at Ibis Jeddah City Center remains a pleasant and notable aspect of their stay.
Dinner
However, the cost of dinner is often mentioned as being on the higher side and some feel that the quality does not justify the price. A few reviews express disappointment with specific aspects such as the lack of seafood, which is a notable omission considering the hotel's location in Jeddah. There are also requests for improved flexibility in the dinner menu and better timing for available dishes.
The service at the restaurant receives mixed reactions with some guests noting great service and friendliness, particularly from the Moroccan chef at breakfast. However, others mention issues like inflexibility in the menu and occasional unsatisfactory experiences compared to previous visits. Specific incidents like the serving of rotting food have understandably left a negative impression on a few guests.
Despite these inconsistencies, most guests seem to find the dining facilities decent and the range of food options diverse and tasty. The hotel provides a convenient dining experience with the added benefit of an evening lounge featuring a grand piano, contributing to a pleasant atmosphere.
Rooms
The suites and apartments fare better in terms of space, offering a more comfortable and relaxing stay for families or longer visits. However, issues such as worn-out furniture, occasional maintenance problems and limited amenities like toiletries sometimes affect guest satisfaction. The quiet atmosphere and modern design stand out positively, but cleanliness discrepancies and odor problems in certain smoking rooms detract from the overall experience.
Amenities such as TV and room insulation occasionally fall short and several rooms lack necessary items unless specifically requested. The location of the hotel does not offer much around in terms of nearby markets or grocery stores. Nonetheless, guests generally find the hotel to provide good value for money with the efficient use of small spaces and functional room designs appreciated by many.
Beds
Some guests appreciate the great bed size and the comfort that it brings, making their stays enjoyable. The cleanliness of the bedding also stands out with mentions of spotless and tidy conditions. The overall comfort of the beds contributes positively to the hotel’s good value for money proposition.
However, there are several criticisms as well. Some guests note that the pillows are too small and uncomfortable and in some instances, the pillows are described as hard and not comfy. There are comments about bed sizes being too small, particularly family bed sizes and others mention discrepancies in the comfort between different beds in the same room. A few guests found the bed linen quality to be poor and complained about unpleasant smells.
Despite the occasional issues, many guests seem to have a restful experience due to the comfort of the beds, though there are areas for improvement, especially concerning pillow quality and bed size.
Cleanliness
However, some reviews indicated areas for improvement, such as stained carpets, leftover food and occasional lapses in cleaning services, particularly in some common areas and corridors. Despite these minor issues, the overall sentiment remained predominantly positive with guests appreciating the high level of cleanliness and the friendly, efficient service provided by the staff.
The hotel’s strategic location, close to amenities and with easy access, was also noted favorably. Guests recommended the hotel for its cleanliness, modern facilities and comfortable environment, making it a reliable choice for travelers seeking a well-maintained and hygienic stay in Jeddah.
Staff
On the downside, a few guests reported delays in service or non-responsiveness, especially from the housekeeping and night shift reception staff. Some guests experienced unprofessional behavior and rudeness, necessitating better training for consistent service quality. Nonetheless, the front desk staff's proficiency in English and their overall courteous attitude leave a generally favorable impression. Despite the occasional negative feedback, the staff's positive interactions and commitment to customer service stand out, largely enhancing the guest experience.
Wi-Fi
Gym
While some visitors mentioned the occasional need for maintenance and better organization, these comments are overshadowed by the frequent praise for the gym's quality and usability. It's highlighted that the gym is reserved for women during certain hours in the morning, creating a comfortable and welcoming environment for all guests.
Overall, the gym at ibis Jeddah City Center not only exceeds expectations but also contributes significantly to the hotel's appeal, offering guests a robust fitness experience during their stay.
Pool
However, there are some areas for improvement. A few reviews mention the absence of changing rooms and towels and there are suggestions that access to the pool could be made easier. Some guests also faced inconveniences due to the pool’s early closing time and restrictions, which limited swimming opportunities. Despite these minor drawbacks, the overall sentiment towards the pool is positive, making it a valued aspect of the hotel stay.
Parking
While the internal parking arrangements are praised for their security and ease, external parking areas face occasional congestion, which can impact the overall convenience. Despite these challenges, the general sentiment indicates that the availability of parking at the hotel is good with numerous guests noting that parking was easy and convenient. The outdoor amenities, including parking facilities, are deemed adequate and complement the overall experience. However, improvements in the organization of the parking areas would enhance the guest experience further.
Family
Despite some suggestions for improvements, such as adding a kids club or playroom and having a dedicated place to pray in the room, the general feedback mentions that the stay was enjoyable for the whole family. Some concerns were raised about staff entering rooms without permission when families were out and the pool being occasionally closed, but these did not overshadow the positive aspects.
The hotel's family-friendly spaces are described as clean and safe, further enhancing its appeal. Although some reviews mentioned the family rooms being a bit too small and occasional unavailability of family rooms, the hotel is still regarded as suitable and comfortable for families. It is noted to be great for a family stay and is recommended for family trips, providing a balanced and enjoyable experience for its guests.
3 Star
The hotel's facilities are recognized as standard for an Ibis property, yet the provided amenities do often surpass typical expectations for a three-star establishment. Many reviewers note that the value for money is excellent, suggesting that the quality approaches that of a four-star hotel. Offering comfortable and modern accommodations, the Ibis Jeddah City Center consistently meets and occasionally exceeds three-star standards.
However, some reviews mention the predictably small room sizes and occasional issues like subpar breakfast quality or minor service hiccups. Still, the majority opinion reflects that the hotel stands out in its category, providing a cozy and rejuvenating stay that balances between affordability and quality. Despite a few criticisms, most guests agree that the hotel offers a commendable experience worth the investment for a three-star rating.
Business
Guests have praised the hotel for being economical and offering good value for money, making it a suitable option for budget-conscious business visitors. The breakfast, while adequate, complements the overall service targeted at professional travelers. The hotel consistently meets the expectations set by the ibis brand, ensuring a reliable experience across different stays.
Comfort and cleanliness are hallmarks of the hotel, contributing to a professional setting ideal for business trips. Despite minor setbacks such as occasional inefficiencies in the business center's internet service, the overall experience remains positive. Guests particularly appreciate the staff's guidance, which further enhances the smooth and pleasant experience of business travel.
Ibis Jeddah City Center stands out as a three-star business hotel with a good vibe for a work atmosphere, making it an excellent option for short business visits.
Accessible
Outdoor Pool
Yes, ibis Jeddah City Center has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at ibis Jeddah City Center.
No, ibis Jeddah City Center doesn't allow dogs.
Yes, parking facilities are available at ibis Jeddah City Center.
Yes, ibis Jeddah City Center has a gym.
Location Show Map
More Options
