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Summary of reviews'كنان السامر' earns high praise for its prime location, offering travelers a strategic and central spot within the city. Guests repeatedly appreciate its proximity to significant landmarks like Al-Andalus, Mall of Arabia and King Abdulaziz Airport. The hotel is surrounded by a variety of dining options and essential amenities such as groceries, mosques and laundromats, making it extremely convenient for those without a car. This accessibility contributes significantly to the hotel’s value for money.
Cleanliness reviews are mixed. Positive comments describe the hotel as clean, tidy and comfortable with some guests noting a high level of cleanliness and a quiet environment. On the other hand, a noticeable number of guests have pointed out issues such as dirtiness, bad smells, presence of cockroaches and worn-out furniture. These criticisms suggest that improvements are needed to maintain consistent hygiene and upkeep standards.
The staff at 'كنان السامر' receive a mix of feedback. A majority of guests commend the staff for their polite and helpful attitude, highlighting positive experiences with booking and customer services. The staff's overall good morale adds to a largely satisfactory guest experience. Nonetheless, some concerns are raised about the visibility and professionalism of the staff with particular mention of receptionists who attempted to increase prices beyond those listed on booking applications. Despite these issues, the staff's performance generally leaves a favorable impression on most guests.
In summary, 'كنان السامر' stands out for its exceptional location and value for money, though it faces challenges in maintaining consistent cleanliness and staff visibility. The positive aspects, however, tend to outweigh the negatives, making it a convenient and largely satisfactory choice for travelers. Show more
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Aparthotel with Parking
Accessible Aparthotel
Room Types
About كنان السامر
License: 10009166
Guest Reviews
Location
The reviews of 'كنان السامر' highlight its excellent and strategic location. Guests consistently note that it is centrally located, making it convenient for accessing various shops, services and restaurants. Many appreciate the hotel's proximity to key facilities such as Al-Andalus, Mall of Arabia and King Abdulaziz Airport. The location offers a plethora of dining options and essential amenities like groceries, a mosque and laundromats within walking distance, negating the need for a car. The hotel is praised for the comfort it provides and its great value for money, wrapped in a clean and accessible setting. Overall, the centrality of 'كنان السامر' and its closeness to everything make it a standout choice for travelers seeking convenience and comfort.
Cleanliness
Recent guest reviews of 'كنان السامر' reflect a mix of experiences regarding the cleanliness of the hotel. While several guests noted significant issues with cleanliness, citing dirtiness, presence of cockroaches, bad smells and overall poor maintenance, there were also positive remarks. Some visitors found the hotel to be clean, comfortable and notably quiet. Phrases such as clean and tidy, great cleanliness and beautiful cleanliness level were used by satisfied guests. However, the presence of overwhelmingly critical comments about poor cleanliness and worn-out furniture suggests a need for improvement in maintaining consistent standards of hygiene and upkeep.
Staff
At Kinan Al Samar, the staff receives mixed reviews. The positive feedback highlights the team’s excellent demeanor, emphasizing their wonderful and polite attitude. Booking and customer services are particularly praised for their helpfulness and cooperative nature. The overall morale of the staff is noted to be good, contributing to a largely satisfactory experience.
However, some reviews mention issues with the visibility and behavior of the staff. It's noted that employees are not often seen, which could be a downside for those seeking more immediate assistance. Some concerns arise regarding unprofessional behavior, specifically pointing to instances where receptionists attempted to raise prices above those listed in booking applications. Despite these critiques, the team’s overall performance still garners a favorable impression from most guests.
No, كنان السامر doesn't have any pool.
No, a spa isn't available at كنان السامر.
No, كنان السامر doesn't allow dogs.
Yes, parking facilities are available at كنان السامر.