Hyatt Place Grand Rapids South receives commendable reviews for its pleasant atmosphere and convenient location. Guests routinely appreciate its strategic positioning near major highways, the University of Michigan Hospital, and an array of dining and shopping options. The hotel offers a peaceful setting, providing a retreat from the bustling excitement nearby, while also ensuring a clean and secure environment.
The breakfast service is generally well-received, noted for its variety and quality amid a few areas for improvement. Many express satisfaction with the complimentary offerings, describing it as a delightful start to the day with fresh selections and socially distanced setups.
Accommodations at the hotel are praised for their spaciousness and cleanliness. The rooms are described as comfortable, featuring thoughtful layouts and pull-out couches ideal for families. The dedication to hygiene is evident, with consistently positive feedback on the cleanliness of rooms, common areas, and the pool, contributing to a reassuring and enjoyable stay.
The staff plays a critical role in enhancing guest experiences, often praised for their friendly and accommodating nature. High commendations are given for their professionalism and willingness to assist, ensuring guests feel warmly welcomed and well-informed about local amenities.
Facilities like the gym and pool add to the hotel's appeal. The fitness center is noted for its cleanliness and variety of equipment, suitable for various workout needs. The indoor pool is a hit with families, offering a clean and inviting space for relaxation and enjoyment.
Families find the hotel particularly accommodating, with spacious, well-equipped rooms and a welcoming atmosphere. Its proximity to restaurants and stores ensures convenience for activities and necessities, making it a favored choice for family stays.
Finally, the beds are frequently highlighted for their exceptional comfort, contributing to restful nights and enhancing the overall guest experience. In summary, Hyatt Place Grand Rapids South stands out as a comfortable and accessible lodging option, offering positive experiences through its location, amenities, cleanliness, staff service, and family-friendly atmosphere.
Baymont by Wyndham Grand Rapids Near Downtown offers a practical and convenient location for travelers, providing easy access to key destinations and amenities. It is particularly appreciated for its proximity to food, shopping and various venues, making it a suitable base for exploring the city. Its location right off the highway further enhances its convenience. However, the surrounding neighborhood has mixed reviews with some finding it less appealing.
The hotel's breakfast offerings are generally viewed as sparse and unimpressive with limited options such as cereal, bagels and muffins. Many guests were dissatisfied with the quality and availability of breakfast items, often finding them quickly consumed or not replenished, leading some to feel misled by the hotel's descriptions.
Room experiences vary among guests. While some found the rooms spacious and comfortable, numerous concerns regarding cleanliness and maintenance were reported. Issues like mold in bathrooms, unpleasant odors and stains on walls and carpets were commonly noted. Despite these drawbacks, the comfort of the beds received consistent praise with many guests highlighting them as a key positive aspect of their stay.
Cleanliness is a recurring concern throughout the hotel. Although certain areas like the swimming pool, lobby and breakfast area were noted for their cleanliness, many guests pointed out problems in rooms and common areas, including leftover items, debris and unpleasant odors. The overall impression is that while some pockets of cleanliness exist, consistency across the facility is lacking.
The staff at Baymont by Wyndham Grand Rapids Near Downtown are generally described as friendly and helpful with particular praise for the night staff and front desk personnel. However, instances of rudeness and unprofessional behavior were occasionally mentioned, affecting the overall guest experience.
The swimming pool receives mixed feedback. Some guests appreciated the clean and pleasant pool area, while others faced issues such as the pool being closed for extended periods, uncomfortable conditions in the pool room and non-functional amenities like the jacuzzi.
In summary, Baymont by Wyndham Grand Rapids Near Downtown offers a convenient location and very comfortable beds, making it an appealing choice for travelers. However, the hotel faces notable challenges in terms of breakfast offerings, overall cleanliness and maintenance, which impact the guest experience. The generally friendly and responsive staff contribute positively, but improvements in these areas are necessary to enhance overall satisfaction.
The Amway Grand Plaza Hotel, a Curio Collection by Hilton property in Grand Rapids, combines historic charm with modern comforts. Located along the Grand River with skywalk access to Van Andel Arena and downtown attractions, the hotel offers numerous on-site amenities, such as nine restaurants and bars, extensive event space, an indoor pool, fitness center and spa. The hotel's 656 guest rooms cater to every traveler's taste, blending residential-style design with traditional luxury. With 47,120 square feet of meeting space, four ballrooms, 30 technology-rich meeting rooms and a prime downtown location, the Amway Grand Plaza is ideal for business travelers. Guests can enjoy various services, including a full-service concierge, 24-hour security, luggage storage and laundry facilities. Additional upgrades feature valet and self-parking, shoeshine services, a pool, sauna, spa and salon treatments, and exceptional dining experiences. The on-site Spa and Salon, open to hotel guests and visitors, offers exclusive treatments and services, with complimentary pool and fitness center access included for spa patrons.
Summary of reviews
Positive reviews of the Amway Grand Plaza Hotel, Curio Collection by Hilton highlight the pleasant atmosphere and superb location of the hotel. Many guests enjoyed their stay, especially if attending a convention or wedding nearby. The hotel's historic charm and luxurious amenities were also praised. Despite some complaints about the quality and high prices, some guests felt that the convenience and location made it worth it. Overall, the Amway Grand Plaza Hotel, Curio Collection by Hilton is a great choice for those looking for a luxurious stay in a convenient location.
The Hyatt Place Grand Rapids Downtown offers a standout experience for its visitors, driven by its prime location, elegant rooms, and attentive service. Nestled in the heart of Grand Rapids, the hotel's central position provides unparalleled access to major attractions like the Van Andel Arena and the DeVos Performance Hall, alongside a variety of restaurants and shops. Whether visiting for leisure or business, guests appreciate the convenience and vibrant atmosphere the location affords, complemented by stunning views of the city.
A highlight of the stay is the complimentary breakfast, which impresses with its extensive selection, high-quality offerings, and friendly staff. Although there are minor criticisms regarding timing and availability of essentials, the overall breakfast experience is well-received.
The hotel's rooms are celebrated for their spaciousness, modern design, and exceptional cleanliness. Guests enjoy comfortable beds, modern amenities, and spectacular city views, contributing to a restful and luxurious experience. The facility's immaculate presentation extends to the public areas, enhancing the sense of safety and comfort throughout their stay.
The staff is renowned for their friendly and professional demeanor, often going above and beyond to ensure guest satisfaction. Specific employees, such as front desk personnel Jakub and Stephanie, are frequently commended for their outstanding service, contributing to a welcoming and positive environment.
While the indoor pool is described as a nice, family-friendly feature, some guests note that the water temperature could be warmer, yet it still offers a refreshing respite. Parking is a mixed aspect, with guests praising its secure and convenient nature but expressing concerns over the nightly fee.
Overall, Hyatt Place Grand Rapids Downtown consistently delights its guests with comfort, convenience, and exceptional service, making it a favored choice for travelers seeking a reliable and inviting stay in the city.
Embassy Suites By Hilton Grand Rapids Downtown boasts a prime location in the heart of downtown, providing guests with easy access to numerous attractions and essential spots in Grand Rapids. Its proximity to Meijer Gardens, local restaurants and the waterfront adds to the appeal and the hotel is situated in a safe area with straightforward parking options, making it an ideal choice for any downtown adventure.
The breakfast offerings at Embassy Suites are exceptional, often described as incredible and surpassing typical hotel standards. The cooked-to-order omelette station is particularly praised, along with a diverse selection of healthy and hot foods. Guests consistently mention the excellent variety and quality, making it a fantastic and filling way to start the day.
Rooms at this hotel are spacious, clean and comfortable, frequently exceeding guests' expectations. The accommodations are modern, beautifully decorated and well-maintained. Guests appreciate the large suite layout, serene environment and amenities such as comfortable beds and impressive showers, contributing to a pleasant stay experience.
Cleanliness is a standout feature with guests noting the hotel's well-maintained rooms and tidy environment. The property is described as clean and beautiful, providing all the necessary amenities for a comfortable stay. Friendly and helpful staff further enhance the experience, ensuring a pristine and convenient visit for guests.
The staff at Embassy Suites receive high praise for their exceptional service. Guests commend the team for being helpful, friendly and accommodating, often going above and beyond to meet guest needs. The welcoming atmosphere and attentive staff ensure a pleasant and memorable stay.
The hotel's pool and hot tub are frequently praised for their cleanliness and enjoyable setting. Positioned on the second floor, the pool area is a popular feature, especially among families. Although some guests mentioned the pool's size and minor issues with the spa, the overall consensus is positive.
The parking situation has mixed reviews. While the attached parking garage is convenient, many guests found the cost to be high and noted that it was not included in the room fee. Additionally, some guests experienced issues with paying each time they entered or exited the garage and found the parking spots to be tight. However, parking is free on weekends, providing a pleasant surprise for weekend visitors.
Overall, Embassy Suites By Hilton Grand Rapids Downtown offers a highly rated experience with its excellent location, superb breakfast, spacious and clean rooms, outstanding staff and enjoyable pool area. Despite some challenges with parking, the hotel remains a top choice for travelers seeking a convenient and comfortable stay in downtown Grand Rapids.
Comfort Suites Grand Rapids South receives commendation for its strategic location, hospitality, and guest amenities, making it a favored choice among travelers. Nestled in a quiet yet accessible area off the freeway, it offers guests easy entry to downtown Grand Rapids and nearby attractions, such as shopping outlets and the Gun Lake Casino. The hotel’s setting balances tranquility with convenience, coupled with the availability of dining and retail options nearby, creating a safe and comfortable environment.
The hotel’s breakfast offerings leave a positive impression, with guests enjoying a variety of hot and cold selections such as waffles, eggs, and fresh fruits. The breakfast area is maintained well by courteous staff, enhancing the overall value of the complimentary meal. Cleanliness is consistently highlighted, with modern and spacious rooms that guests find inviting and well-stocked with necessary amenities. The comfort of the beds, described as firm with soft linens and ample pillows, enhances the relaxing atmosphere of the accommodations.
Guests frequently praise the hotel's outstanding staff, noting their friendliness and exceptional service. The front desk, in particular, receives recognition for their helpfulness and for being accommodating with check-in and check-out times. This dedication extends throughout the hotel, ensuring guest satisfaction.
The pool, complete with a hot tub and sauna, adds to the enjoyment of families, with specific praise for its warm and well-maintained features. The pet-friendly policies also earn high marks, with facilities and services tailored for those traveling with pets, including convenient room locations and reasonable fees.
Overall, Comfort Suites Grand Rapids South excels in providing a comfortable, clean, and welcoming environment with modern amenities and a dedicated staff, establishing it as a preferred destination for both leisure and business travelers.