Grand Millennium Gizan
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Summary of reviewsThe Grand Millennium Gizan offers a serene and luxurious retreat, particularly praised for its splendid location nestled within the Jazan University campus and overlooking the sea. Guests are enamored by the stunning, panoramic sea views from many rooms and balconies, the beautiful and peaceful surroundings and the high level of cleanliness and luxurious design. The proximity to the sea, easy access to the waterfront and tranquil ambiance make it ideal for relaxation. However, the considerable distance from city services and the lack of nearby amenities can be inconvenient for some.
The hotel’s breakfast draws a mixed response; many applaud the delicious taste, diverse options and professional service of the breakfast staff. However, critiques focus on the small, crowded breakfast area, issues with the inclusion of breakfast in reservations and the high price. Despite these concerns, the diverse offerings and excellent service make the breakfast a notable aspect for many.
Dinner at Grand Millennium Gizan also elicits mixed reviews. Positive feedback highlights the delicious and varied dinner buffet, particularly the seafood options. Conversely, guests often find the prices excessively high and express dissatisfaction with the quality and variety of food. Service issues and limited food options further contribute to the mixed sentiments.
Rooms at the Grand Millennium Gizan are often praised for their spaciousness, beautiful sea views and comfortable beds. However, consistent criticisms focus on cleanliness and maintenance with reports of dirty carpets, poor ventilation and worn-out furniture. Despite these drawbacks, the tranquil environment and beautiful views are appreciated by many.
Cleanliness within the hotel reflects a similar mixed picture. While many guests commend the clean, spacious rooms and well-maintained facilities like the garden and pool, others point out significant inconsistencies in cleanliness, particularly in bathrooms, carpets and balconies. The need for deeper and more regular cleaning is a recurring theme among reviews.
The hotel's staff receives predominantly positive reviews for their politeness, friendliness and professionalism. Many guests commend the exceptional service of specific staff members, although some point to inefficiencies and poor handling of reservations, particularly during peak times. Despite organizational issues, the warm and welcoming atmosphere created by the staff is valued by many.
Wi-Fi connectivity is a major concern with frequent complaints about weak and unreliable internet, making it difficult to connect, especially in specific areas of the hotel. Mobile network reception is also problematic, urging a need for enhancements in internet speed and accessibility.
The spa receives mixed reviews with the women’s section frequently praised for its excellence, cleanliness and beautiful design. Commendations are given to specific staff for their exceptional service. However, maintenance issues in certain areas and facility access restrictions detract from the experience for some guests.
The gym and fitness facilities are generally well-received, praised for their cleanliness, quality equipment and well-organized nature. The presence of separate areas for men and women and the commendable service from personal trainers add to the positive experience. Some criticisms include occasional lack of staff presence and inconvenient closing times.
Pool facilities at the Grand Millennium Gizan are a standout feature, offering both indoor and outdoor options that cater to adults and children. Guests praise the large, beautiful pools and the scenic settings. However, mixed feedback is received regarding cleanliness and maintenance with some guests noting delays in upkeep and safety concerns due to the absence of lifeguards.
Overall, the Grand Millennium Gizan is a luxurious and serene getaway lauded for its beautiful location, well-maintained facilities, excellent gym and fitness options and friendly staff. However, improvements in cleanliness, maintenance, food quality, Wi-Fi connectivity and service efficiency are necessary to fully meet the expectations of discerning guests.
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The hotel’s breakfast draws a mixed response; many applaud the delicious taste, diverse options and professional service of the breakfast staff. However, critiques focus on the small, crowded breakfast area, issues with the inclusion of breakfast in reservations and the high price. Despite these concerns, the diverse offerings and excellent service make the breakfast a notable aspect for many.
Dinner at Grand Millennium Gizan also elicits mixed reviews. Positive feedback highlights the delicious and varied dinner buffet, particularly the seafood options. Conversely, guests often find the prices excessively high and express dissatisfaction with the quality and variety of food. Service issues and limited food options further contribute to the mixed sentiments.
Rooms at the Grand Millennium Gizan are often praised for their spaciousness, beautiful sea views and comfortable beds. However, consistent criticisms focus on cleanliness and maintenance with reports of dirty carpets, poor ventilation and worn-out furniture. Despite these drawbacks, the tranquil environment and beautiful views are appreciated by many.
Cleanliness within the hotel reflects a similar mixed picture. While many guests commend the clean, spacious rooms and well-maintained facilities like the garden and pool, others point out significant inconsistencies in cleanliness, particularly in bathrooms, carpets and balconies. The need for deeper and more regular cleaning is a recurring theme among reviews.
The hotel's staff receives predominantly positive reviews for their politeness, friendliness and professionalism. Many guests commend the exceptional service of specific staff members, although some point to inefficiencies and poor handling of reservations, particularly during peak times. Despite organizational issues, the warm and welcoming atmosphere created by the staff is valued by many.
Wi-Fi connectivity is a major concern with frequent complaints about weak and unreliable internet, making it difficult to connect, especially in specific areas of the hotel. Mobile network reception is also problematic, urging a need for enhancements in internet speed and accessibility.
The spa receives mixed reviews with the women’s section frequently praised for its excellence, cleanliness and beautiful design. Commendations are given to specific staff for their exceptional service. However, maintenance issues in certain areas and facility access restrictions detract from the experience for some guests.
The gym and fitness facilities are generally well-received, praised for their cleanliness, quality equipment and well-organized nature. The presence of separate areas for men and women and the commendable service from personal trainers add to the positive experience. Some criticisms include occasional lack of staff presence and inconvenient closing times.
Pool facilities at the Grand Millennium Gizan are a standout feature, offering both indoor and outdoor options that cater to adults and children. Guests praise the large, beautiful pools and the scenic settings. However, mixed feedback is received regarding cleanliness and maintenance with some guests noting delays in upkeep and safety concerns due to the absence of lifeguards.
Overall, the Grand Millennium Gizan is a luxurious and serene getaway lauded for its beautiful location, well-maintained facilities, excellent gym and fitness options and friendly staff. However, improvements in cleanliness, maintenance, food quality, Wi-Fi connectivity and service efficiency are necessary to fully meet the expectations of discerning guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Grand Millennium Gizan boasts a splendid location that offers guests a serene retreat away from the hustle and bustle of the city, making it ideal for those seeking peace and tranquility. Nestled within the Jazan University campus and overlooking the sea, the hotel provides stunning and panoramic sea views from many of its rooms and balconies, which are frequently praised.
Guests frequently highlight the beautiful and peaceful surroundings with excellent views enhancing the overall ambiance. The hotel's proximity to the sea adds to its allure with easy access to the waterfront and nearby corniche. The location is particularly praised for its cleanliness, luxurious design, spacious areas and an atmosphere conducive to relaxation.
However, there are notable drawbacks, such as the considerable distance from city services, grocery stores, restaurants and the city center, which some guests find inconvenient. The isolation is both a blessing and a curse: while it offers an escape from noise and congestion, it also means essential services are not readily accessible.
Despite these challenges, many find the location and luxury of the hotel worthwhile, applauding its tranquility, beautiful settings and excellent facilities, including pools and a sports club. The surrounding area's beauty, combined with the high level of cleanliness and attention to service, make it a compelling choice for visitors looking to unwind and enjoy the scenic views.
The 'Grand Millennium Gizan' hotel offers a breakfast experience that has garnered mixed reviews from its guests. Many laud the breakfast for its delicious taste, diverse options and beautiful presentation. The open buffet, in particular, is often highlighted as varied, clean and enjoyable. Guests especially appreciate the attentive and professional service provided by the breakfast staff, which adds to the overall positive dining experience.
However, the breakfast area has been criticized for being small and crowded and some guests were dissatisfied with the quality and freshness of the food. There are also repeated concerns about the lack of variety and the high price of breakfast. Additionally, logistical issues such as the miscommunication about whether breakfast was included in reservations and the occasional conversion of breakfast to suhoor during Ramadan have caused frustration among some guests.
Despite these drawbacks, the breakfast at 'Grand Millennium Gizan' still receives praise for its diverse offerings and excellent service, making it a notable aspect of their stay for many guests.
Dinners at the Grand Millennium Gizan seem to evoke mixed sentiments among hotel guests. On the positive side, some reviews highlighted the delicious and varied dinner buffet, particularly enjoying the seafood options. Guests who tried both breakfast and dinner buffets found them satisfactory and the variety and quality of food were appreciated, especially in the seafood dishes.
However, there were numerous complaints about the high prices with many feeling that the cost of meals, including dinners and desserts, did not match the quality offered. Several guests found the prices excessively high, even labeling them as extremely expensive and overpriced.
The quality of food also attracted criticism. Many reviews deemed it mediocre ordinary or even bad with some noting the freshness and taste of the meat as subpar. The lack of diversity and limited food options at the buffets further disappointed guests, who felt the offerings didn't align with their expectations of a 5-star establishment.
Service issues also surfaced with reports of uncooperative staff and poor communication. Guests encountered inconveniences when certain menu items were unavailable and replaced without consultation. Some also mentioned long distances to services and early restaurant closing times, which added to the overall dissatisfaction.
In summary, while the Grand Millennium Gizan's dinner options pleased some, many found the experience lacking in quality, variety and value for money. Improvements in both food offerings and pricing seem necessary to meet the expectations of discerning guests.
The guest reviews of the Grand Millennium Gizan hotel reveal a mixed experience regarding the rooms. Positively, the rooms are frequently noted for their spaciousness and beautiful views, particularly those overlooking the sea. Many guests found the rooms to be comfortable and well-equipped and praised the tranquility and comfort of the beds.
However, there are consistent criticisms about cleanliness and maintenance. Numerous guests reported dirty carpets, poor ventilation and worn-out furniture. Some reviews highlighted issues with room services, including delayed check-ins and poor housekeeping. The lack of sound insulation and basic amenities like hair dryers and coffee makers was also a recurring concern.
Overall, while the hotel's rooms are praised for their size and views, a significant number of guests felt that the cleanliness, maintenance and service did not meet expectations, suggesting room for improvement in these areas.
The Grand Millennium Gizan receives high praise for its beds, which many guests describe as very comfortable, clean and offering an excellent sleep experience. A recurring theme highlights the comfort of both the bed and pillows, contributing to a relaxing stay. The bedding, however, leaves room for improvement with some mentions of unclean bed sheets, occasional dirtiness and an inconsistent quality of bed linens. Requests for extra beds or bed linens were sometimes not fulfilled, which impacted some guests' experiences. Overall, while the comfort and cleanliness of the beds are generally well-regarded, there is a clear need for more consistent housekeeping and better management of special requests.
The reviews for 'Grand Millennium Gizan' reveal a mixed picture regarding the cleanliness of the hotel. Many guests appreciated the hotel's clean and spacious rooms with some describing them as comfortable, tidy and offering beautiful views. Cleanliness of the facilities and exterior areas, including the garden and pool, received positive comments from several guests who found the place well-maintained and beautiful.
However, significant inconsistencies were noted. Numerous reviews highlighted poor cleanliness in various parts of the hotel, particularly in bathrooms, carpets and balconies. Guests frequently reported issues such as dirty or stained bedding, dusty balconies and unclean carpets. Some reviews also mentioned unpleasant odors in rooms and hallways and sightings of insects.
Problems with the thoroughness of the cleaning service were common with several guests stating that deeper and more regular cleaning was required. Facilities like pools and garden areas were reported to be neglected in terms of cleanliness, causing concern for some visitors.
Despite the varying experiences regarding cleanliness, the hotel was often praised for its overall beautiful appearance, spacious rooms and comfortable environment. The reviews suggest that while the hotel has the potential to offer an excellent stay, improvements in the consistency and thoroughness of its cleaning services are necessary to meet five-star standards.
The reviews for the staff at Grand Millennium Gizan reveal a mixed but predominantly positive perception from guests. Many guests praised the staff's politeness, friendliness and professionalism. Specific mentions included Ms. Ghadeer, Mr. Ziad, Mr. Mohammed Al-Harisi and Ayman for their exceptional service and refined behavior. The reception staff, including individuals like Mr. Ahmed Al-Shahri and Ms. Lily, were often highlighted for their welcoming and courteous manner. Support staff at the restaurant, gym and coffee shop also received commendation for their helpfulness and attentiveness.
On the other hand, several reviews pointed out significant shortcomings, particularly concerning the speed and efficiency of both the reception and room service. Complaints included slow check-in/check-out processes, lack of cooperation and poor handling of reservations, especially during peak times. Specific staff members were noted for needing better training and improvement in customer service skills.
Despite organizational issues, the positive interactions with staff members like Ms. Leila, Mr. Asim and receptionists like Mr. Essam, who were described as polite and efficient, balanced out some of the negative experiences. The helpful and polite behavior of employees in general, along with their efforts to provide a warm and welcoming atmosphere, were appreciated by many guests.
Overall, while the hospitality and kindness of individual staff members received high praise, there is a clear need for better management and training to address the inefficiencies and inconsistent service experienced by guests.
The Grand Millennium Gizan seems to grapple with significant internet connectivity issues, as noted by several reviewers. A common theme is the weak and often unreliable Wi-Fi signal, especially on certain floors. Mobile networks such as Mobily and Zain also experience poor reception within the hotel's premises. Guests highlighted difficulties in connecting to the Wi-Fi, describing it as slow and sometimes even non-functional, particularly in waiting areas and certain rooms. Although there were occasional instances of reliable and fast internet, these were exceptions rather than the norm. Enhancements in internet speed and overall Wi-Fi accessibility appear necessary to improve the guest experience in this otherwise well-regarded establishment.
The Grand Millennium Gizan's spa garners mixed reviews with guests expressing both commendations and critiques. The women's spa is frequently highlighted for its excellence, cleanliness and beautiful design. Specific praise is directed towards individual staff members, such as Mashael Al-Harbi and Coach Youssef Al-Maghribi, for their exceptional service and personal attention. The spa's facilities, which include jacuzzis, steam rooms, saunas and a gym, are generally regarded as top-notch, although some guests report issues like damaged or inaccessible saunas and deteriorated sauna facilities.
The women’s spa with its separated areas and well-thought-out design, is particularly appreciated for offering a tastefully welcoming and beautiful environment. The health club is often described as clean and fully equipped, despite some mentions of it being not well-equipped. However, the women's spa section receives a less favorable review concerning its conditions and the responsiveness of the spa supervisor.
Regarding access, the hotel's policy restricts entry to the indoor pools for guests under 16, ensuring an adult-friendly environment. There are also specific sections within the sports club exclusively for women, which are highly appreciated by many guests.
In summary, while the Grand Millennium Gizan’s spa has several high points, such as excellent staff, cleanliness and a good variety of facilities, it also faces criticism related to certain areas and facility maintenance.
Grand Millennium Gizan boasts impressive gym and fitness facilities, offering a highly commendable experience for its guests. The gym is both beautiful and meticulously clean with separate, private areas for men and women. This ensures comfort and privacy for all users. The facilities include not only the gym, but also a health club replete with a sauna, jacuzzi and steam room. The presence of sports courts and excellent outdoor amenities like pools further enhance the hotel's offerings.
The quality and upkeep of the gym equipment are notable and guests often highlight the well-equipped and organized nature of the fitness areas. Personal trainers, specifically Coach Youssef Al-Maghribi and Coach Youssef Munir, receive high praise for their attentive and professional service. The availability of women's-only sports clubs also sets the hotel apart, making it an inclusive destination for all fitness enthusiasts.
Despite the occasional lack of staff presence in the fitness areas, the overall level of cleanliness and the quality of facilities remain commendable. The gym staff and management, particularly the accommodating gym supervisor and the excellent club manager, contribute significantly to a positive experience. However, it is worth noting that some guests have mentioned early closing times for the sports club, which might be inconvenient for late-night exercisers.
Overall, Grand Millennium Gizan's gym and fitness facilities offer a comprehensive and satisfying experience, making it a valuable amenity for visitors seeking to stay active during their stay.
The Grand Millennium Gizan offers an impressive array of swimming pool options, featuring both indoor and outdoor pools that cater to adults and children alike. The outdoor pools, overlooking the sea and blending beautifully with the surrounding gardens and mangroves, are a highlight for many guests. The pools are described as large, beautiful and suitable for all, including specific sections for children and a quieter pool area for relaxation.
However, feedback regarding cleanliness and maintenance is mixed. While some guests praised the pools as clean and enjoyable, others noted delays in maintenance and cleanliness issues. The poolside areas also appear to require attention with comments on broken tiles, slippery surfaces and insufficient seating.
Pool operating hours are generally convenient, closing at 10 PM, though some guests noted occasional delays in opening. Safety concerns were voiced due to the absence of lifeguards and slippery tiles, leading to worries about children's safety.
In terms of amenities, the pools are complemented by a gym, women's spa and various children’s activities. However, services such as towel availability and poolside service were noted as needing improvement.
Overall, the Grand Millennium Gizan’s pools are a significant draw, providing a variety of options for swimming and relaxation, though some maintenance and safety issues should be addressed to enhance the overall experience.
The Grand Millennium Gizan offers a mixed experience when it comes to parking facilities. While parking is available, there are several downsides to consider. Guests often point out that the parking spaces are quite distant from the hotel entrance and lobby, making it inconvenient, especially for those carrying luggage. This issue is compounded by the shortage of covered parking spaces and umbrellas, which leave many cars exposed to the elements.
Valet parking is indeed available, but the service appears to need some refinement. Numerous reviews mention difficulties with the valet service, including delays, scratched cars and missing keys. Additionally, the frequent lack of response from both room service and reception exacerbates guest frustrations. The hotel's overall parking organization has room for improvement with reports of congestion and security complexities adding to the inconvenience.
The parking area's elevator is often out of order, which further complicates access – an issue that seriously affects those with mobility concerns or heavy luggage. On a positive note, there are ample car spaces and when functional, the valet service can be a helpful feature.
Overall, while the Grand Millennium Gizan provides parking options, guests may find the system's current state disruptive to an otherwise enjoyable stay. Improvements in convenience organization and service quality are necessary to meet guest expectations better.
Grand Millennium Gizan emerges as a splendid family destination, providing a range of entertainment and activities tailored for both children and adults. The resort caters to family needs with comfortable and clean accommodations, safe balconies for kids and dedicated children's play areas. Families can revel in an array of kid-friendly activities, such as face painting and various fun competitions. The children's pools and designated playroom are particularly noteworthy for their excellent facilities, ensuring young guests are well entertained.
The resort also ensures a tranquil and relaxing atmosphere, suitable for family gatherings and romantic getaways alike. The serene environment, complemented by beautiful views from all rooms, adds to the overall appeal. The availability of separate clubs for men and women enhances the family experience, allowing every member to enjoy their stay to the fullest.
However, a few areas need improvement. Some reviews mention the cleanliness of the children's pool and the availability of lifeguards. The need for more attention to certain facilities for children was highlighted, alongside a request for child-friendly amenities such as baby cribs and better provision for inflatable boats in the pool.
Despite these minor shortcomings, Grand Millennium Gizan remains a highly recommended destination for families. The courteous staff, excellent amenities and an array of children's activities contribute to a memorable and enjoyable family vacation.
Grand Millennium Gizan presents a blend of luxury and elegance that holds promise yet falls short in several key areas. While the hotel emanates an opulent design and offers fundamentally luxurious facilities, it struggles to deliver the full five-star experience that guests anticipate. Visitors have pointed out that the service, particularly during busy times, does not meet the standard of a five-star hotel. The reception is often slow and there are issues with overall management and staff training.
Guests note that the breakfast options are limited and not befitting a hotel of this supposed caliber with some expressing disappointment in the quality and price of the open buffet. Cleanliness in certain areas does not live up to expectations and the sound insulation in the rooms is poor, leading to disturbance.
On a positive note, the reception employees and concierge have been highlighted for their friendly and professional demeanor, contributing to a welcoming atmosphere. For some, the hotel’s overall infrastructure and luxurious services are significant draws, making it a location worthy of multiple visits. However, the criticism regarding service and dining suggests a need for improvement to fully align with the five-star claim. Despite the setbacks, there is an acknowledgment of the hotel’s potential and the hope that it will enhance its service quality to better match its grandeur.
Grand Millennium Gizan stands out as a top choice for business travelers, offering a range of facilities and services that cater specifically to corporate needs. The hotel features professional and sophisticated business accommodations with function rooms that are ideal for work retreats or corporate events. Meeting rooms and an impressive business center add to the appeal, ensuring that business setups are well-supported.
The courteous and respectful reception team enhances the experience, contributing to an enjoyable business trip. Though some mentions were made about a lack of special amenities or business facilities, the overall excellence in services more than compensates. Not only is it recommended for business stays, but the hotel's blend of luxury and elegance also makes it the premier choice in Gizan.
The Grand Millennium Gizan offers a mix of accessibility features catering to guests with disabilities and special needs. The hotel management appears committed to ensuring accessibility and cleanliness throughout the premises with ramps available and accessible pathways that are beneficial for guests with mobility issues. Facilities such as the pool are accessible and the rooms and general hotel amenities accommodate guests effectively.
However, some significant accessibility challenges remain. There are critical areas where care for elderly guests and those with special medical conditions is lacking. The entrance has been described as chaotic and disorganized, which can be particularly problematic for guests requiring assistance. Furthermore, the accessibility of slides is insufficient and the general hotel infrastructure, including ramps for strollers and disabled chairs, needs improvement. There are also reports of broken door locks and unresolved maintenance requests which could impact the ease of access.
In summary, while the Grand Millennium Gizan makes efforts to provide a welcoming environment for all guests, there are notable areas needing attention to better support those with disabilities and special needs.
The Grand Millennium Gizan offers an outdoor pool that guests have praised for its super warm, comfortable temperature. Reviews highlight that although there is no separate heated pool, the existing facilities are well maintained. Some visitors noted the lack of a specific heated pool, while others appreciated the warm water available. Overall, the pool area is commended for its inviting warmth and upkeep.
Grand Millennium Gizan offers an inviting experience with its outdoor pools, offering two distinct swimming areas that cater to both adults and children. Reviews highlight the cleanliness and tranquility of these pools, which are beautifully set in the hotel's outdoor spaces. Visitors appreciate the warmth of the water and the soothing ambiance provided by the soundproofed surroundings. The pools are accessible until 9 PM, ensuring ample time for guests to unwind and enjoy their swim.
Families particularly value the designated children's pools, complete with supervision to ensure safety. The pool area itself is well-maintained and arranged with a commendable level of cleanliness and organization that guests find appealing.
However, there are some areas that need attention. Maintenance work sometimes limits access and smooth movement around the pool. Broken exterior tiles and slippery surfaces are concerns, especially for families with children. There have been occasional delays in pool services and issues with timely opening and closing, as well as the lack of separate access between the pool and the lobby, which can be inconvenient.
Despite these drawbacks, visitors often highlight the beauty of the outdoor pool and garden areas, making them a favored spot for relaxation. The blend of stunning views, well-kept facilities and child-friendly amenities makes the outdoor pools at Grand Millennium Gizan a standout feature for many guests.
The indoor pools at the Grand Millennium Gizan receive praise for their overall size and heating capabilities, offering guests a pleasant environment for swimming and relaxation. The hotel features separate pools for men and women, which visitors find convenient. The indoor pools contribute to the hotel’s comprehensive facilities, including a well-equipped gym and a spa pool.
However, some guests have raised concerns about specific issues. There's mention of a deep pool that may not be suitable for casual swimmers and instances of cleanliness problems have been noted. Moreover, the men's pool has been reported to have an unpleasant smell of smoke at times. Despite these issues, the reception and customer service, particularly the assistance from staff at the indoor pool, receive positive feedback.
Booking rooms overlooking both the pool and the sea is noted as a particularly nice touch, enhancing the overall experience at this hotel. While the indoor pool area can become crowded, it still serves as a valuable amenity that many guests appreciate.
The Grand Millennium Gizan offers an enticing experience for honeymooners, characterized by luxury and a romantic atmosphere. Guests frequently praise the luxurious surroundings, beautiful facilities and romantic location that make the hotel an ideal destination for newlyweds. Special accommodations and beautiful room setups cater specifically to couples, ensuring a memorable stay. The balcony bar adds an extra touch of elegance, allowing guests to unwind in a serene environment. While some reviews mention high prices and occasional dissatisfaction with certain honeymoon packages, the hotel's overall ambiance and amenities create a great honeymoon venue, perfect for relaxation and enjoying beautiful surroundings.
Grand Millennium Gizan stands out as a beacon of luxury and elegance in Jazan. From its well-organized and beautiful environment to its exquisite design, this hotel offers an experience that merges beauty with sophistication. The facilities are second to none, boasting luxurious rooms and elegant common areas that exude opulence. Guests frequently rave about the breathtaking views and the beautiful, comfortable ambiance that promotes tranquility.
The hotel’s infrastructure has been praised as truly five-star, ensuring that every corner reflects a commitment to luxury—from the luxuriously designed lobby to the top-notch breakfast service. The accommodations are meticulously clean and feature high-end furniture and decorations, even if not all guests found the furniture entirely comfortable.
Amenities at the Grand Millennium Gizan are plentiful and premium. With a ladies-only sports club, luxurious swimming pools with professional trainers and outstanding facilities, visitors can indulge in various activities while enjoying high levels of privacy and relaxation. Dining is another highlight with luxurious food offerings that delight the palate.
Service quality is generally commended with particular accolades given for the professional and welcoming staff. However, some guests encountered issues with room cleaning delays and felt that service could be inconsistent. Despite this, the overall guest experience typically exceeds expectations with many noting the hotel’s continuous striving to go beyond a mere 4-star rating.
The location itself is a part of the charm, described as uniquely beautiful, offering peaceful and stunning views. The luxurious infrastructure and exceptional management contribute to its reputation as the most luxurious hotel in the area, one that visitors are eager to return to.
Though there are occasional criticisms regarding service delays and high prices, the Grand Millennium Gizan remains the pinnacle of luxury in Jazan, offering a comfortable and elegant stay that is definitely worth a visit.
Nestled by the sea, the Grand Millennium Gizan offers a tranquil and romantic atmosphere perfect for couples and newlyweds. The calming ambiance sets the scene for relaxation, whether enjoying the quiet seclusion or soaking in the breathtaking sunset views from a balcony or the romantic seaside restaurant. Many guests appreciate the spacious and romantic accommodations with the beautiful gardens adding to the peaceful and enchanting environment.
Though some amenities like the WiFi and Jacuzzi could be improved, the overall experience remains positive with the hotel providing an ideal setting for wedding anniversaries, honeymoons or any romantic getaway. Enhancements like a specific romantic seat could further elevate the experience, but the current serenity and romantic edge already make it a highly recommended destination for those seeking peace and mental comfort.
Location Show Map
Location
Guests frequently highlight the beautiful and peaceful surroundings with excellent views enhancing the overall ambiance. The hotel's proximity to the sea adds to its allure with easy access to the waterfront and nearby corniche. The location is particularly praised for its cleanliness, luxurious design, spacious areas and an atmosphere conducive to relaxation.
However, there are notable drawbacks, such as the considerable distance from city services, grocery stores, restaurants and the city center, which some guests find inconvenient. The isolation is both a blessing and a curse: while it offers an escape from noise and congestion, it also means essential services are not readily accessible.
Despite these challenges, many find the location and luxury of the hotel worthwhile, applauding its tranquility, beautiful settings and excellent facilities, including pools and a sports club. The surrounding area's beauty, combined with the high level of cleanliness and attention to service, make it a compelling choice for visitors looking to unwind and enjoy the scenic views.
Breakfast
However, the breakfast area has been criticized for being small and crowded and some guests were dissatisfied with the quality and freshness of the food. There are also repeated concerns about the lack of variety and the high price of breakfast. Additionally, logistical issues such as the miscommunication about whether breakfast was included in reservations and the occasional conversion of breakfast to suhoor during Ramadan have caused frustration among some guests.
Despite these drawbacks, the breakfast at 'Grand Millennium Gizan' still receives praise for its diverse offerings and excellent service, making it a notable aspect of their stay for many guests.
Dinner
However, there were numerous complaints about the high prices with many feeling that the cost of meals, including dinners and desserts, did not match the quality offered. Several guests found the prices excessively high, even labeling them as extremely expensive and overpriced.
The quality of food also attracted criticism. Many reviews deemed it mediocre ordinary or even bad with some noting the freshness and taste of the meat as subpar. The lack of diversity and limited food options at the buffets further disappointed guests, who felt the offerings didn't align with their expectations of a 5-star establishment.
Service issues also surfaced with reports of uncooperative staff and poor communication. Guests encountered inconveniences when certain menu items were unavailable and replaced without consultation. Some also mentioned long distances to services and early restaurant closing times, which added to the overall dissatisfaction.
In summary, while the Grand Millennium Gizan's dinner options pleased some, many found the experience lacking in quality, variety and value for money. Improvements in both food offerings and pricing seem necessary to meet the expectations of discerning guests.
Rooms
However, there are consistent criticisms about cleanliness and maintenance. Numerous guests reported dirty carpets, poor ventilation and worn-out furniture. Some reviews highlighted issues with room services, including delayed check-ins and poor housekeeping. The lack of sound insulation and basic amenities like hair dryers and coffee makers was also a recurring concern.
Overall, while the hotel's rooms are praised for their size and views, a significant number of guests felt that the cleanliness, maintenance and service did not meet expectations, suggesting room for improvement in these areas.
Beds
Cleanliness
However, significant inconsistencies were noted. Numerous reviews highlighted poor cleanliness in various parts of the hotel, particularly in bathrooms, carpets and balconies. Guests frequently reported issues such as dirty or stained bedding, dusty balconies and unclean carpets. Some reviews also mentioned unpleasant odors in rooms and hallways and sightings of insects.
Problems with the thoroughness of the cleaning service were common with several guests stating that deeper and more regular cleaning was required. Facilities like pools and garden areas were reported to be neglected in terms of cleanliness, causing concern for some visitors.
Despite the varying experiences regarding cleanliness, the hotel was often praised for its overall beautiful appearance, spacious rooms and comfortable environment. The reviews suggest that while the hotel has the potential to offer an excellent stay, improvements in the consistency and thoroughness of its cleaning services are necessary to meet five-star standards.
Staff
On the other hand, several reviews pointed out significant shortcomings, particularly concerning the speed and efficiency of both the reception and room service. Complaints included slow check-in/check-out processes, lack of cooperation and poor handling of reservations, especially during peak times. Specific staff members were noted for needing better training and improvement in customer service skills.
Despite organizational issues, the positive interactions with staff members like Ms. Leila, Mr. Asim and receptionists like Mr. Essam, who were described as polite and efficient, balanced out some of the negative experiences. The helpful and polite behavior of employees in general, along with their efforts to provide a warm and welcoming atmosphere, were appreciated by many guests.
Overall, while the hospitality and kindness of individual staff members received high praise, there is a clear need for better management and training to address the inefficiencies and inconsistent service experienced by guests.
Wi-Fi
Spa
The women’s spa with its separated areas and well-thought-out design, is particularly appreciated for offering a tastefully welcoming and beautiful environment. The health club is often described as clean and fully equipped, despite some mentions of it being not well-equipped. However, the women's spa section receives a less favorable review concerning its conditions and the responsiveness of the spa supervisor.
Regarding access, the hotel's policy restricts entry to the indoor pools for guests under 16, ensuring an adult-friendly environment. There are also specific sections within the sports club exclusively for women, which are highly appreciated by many guests.
In summary, while the Grand Millennium Gizan’s spa has several high points, such as excellent staff, cleanliness and a good variety of facilities, it also faces criticism related to certain areas and facility maintenance.
Gym
The quality and upkeep of the gym equipment are notable and guests often highlight the well-equipped and organized nature of the fitness areas. Personal trainers, specifically Coach Youssef Al-Maghribi and Coach Youssef Munir, receive high praise for their attentive and professional service. The availability of women's-only sports clubs also sets the hotel apart, making it an inclusive destination for all fitness enthusiasts.
Despite the occasional lack of staff presence in the fitness areas, the overall level of cleanliness and the quality of facilities remain commendable. The gym staff and management, particularly the accommodating gym supervisor and the excellent club manager, contribute significantly to a positive experience. However, it is worth noting that some guests have mentioned early closing times for the sports club, which might be inconvenient for late-night exercisers.
Overall, Grand Millennium Gizan's gym and fitness facilities offer a comprehensive and satisfying experience, making it a valuable amenity for visitors seeking to stay active during their stay.
Pool
However, feedback regarding cleanliness and maintenance is mixed. While some guests praised the pools as clean and enjoyable, others noted delays in maintenance and cleanliness issues. The poolside areas also appear to require attention with comments on broken tiles, slippery surfaces and insufficient seating.
Pool operating hours are generally convenient, closing at 10 PM, though some guests noted occasional delays in opening. Safety concerns were voiced due to the absence of lifeguards and slippery tiles, leading to worries about children's safety.
In terms of amenities, the pools are complemented by a gym, women's spa and various children’s activities. However, services such as towel availability and poolside service were noted as needing improvement.
Overall, the Grand Millennium Gizan’s pools are a significant draw, providing a variety of options for swimming and relaxation, though some maintenance and safety issues should be addressed to enhance the overall experience.
Parking
Valet parking is indeed available, but the service appears to need some refinement. Numerous reviews mention difficulties with the valet service, including delays, scratched cars and missing keys. Additionally, the frequent lack of response from both room service and reception exacerbates guest frustrations. The hotel's overall parking organization has room for improvement with reports of congestion and security complexities adding to the inconvenience.
The parking area's elevator is often out of order, which further complicates access – an issue that seriously affects those with mobility concerns or heavy luggage. On a positive note, there are ample car spaces and when functional, the valet service can be a helpful feature.
Overall, while the Grand Millennium Gizan provides parking options, guests may find the system's current state disruptive to an otherwise enjoyable stay. Improvements in convenience organization and service quality are necessary to meet guest expectations better.
Family
The resort also ensures a tranquil and relaxing atmosphere, suitable for family gatherings and romantic getaways alike. The serene environment, complemented by beautiful views from all rooms, adds to the overall appeal. The availability of separate clubs for men and women enhances the family experience, allowing every member to enjoy their stay to the fullest.
However, a few areas need improvement. Some reviews mention the cleanliness of the children's pool and the availability of lifeguards. The need for more attention to certain facilities for children was highlighted, alongside a request for child-friendly amenities such as baby cribs and better provision for inflatable boats in the pool.
Despite these minor shortcomings, Grand Millennium Gizan remains a highly recommended destination for families. The courteous staff, excellent amenities and an array of children's activities contribute to a memorable and enjoyable family vacation.
5 Star
Guests note that the breakfast options are limited and not befitting a hotel of this supposed caliber with some expressing disappointment in the quality and price of the open buffet. Cleanliness in certain areas does not live up to expectations and the sound insulation in the rooms is poor, leading to disturbance.
On a positive note, the reception employees and concierge have been highlighted for their friendly and professional demeanor, contributing to a welcoming atmosphere. For some, the hotel’s overall infrastructure and luxurious services are significant draws, making it a location worthy of multiple visits. However, the criticism regarding service and dining suggests a need for improvement to fully align with the five-star claim. Despite the setbacks, there is an acknowledgment of the hotel’s potential and the hope that it will enhance its service quality to better match its grandeur.
Business
The courteous and respectful reception team enhances the experience, contributing to an enjoyable business trip. Though some mentions were made about a lack of special amenities or business facilities, the overall excellence in services more than compensates. Not only is it recommended for business stays, but the hotel's blend of luxury and elegance also makes it the premier choice in Gizan.
Accessible
However, some significant accessibility challenges remain. There are critical areas where care for elderly guests and those with special medical conditions is lacking. The entrance has been described as chaotic and disorganized, which can be particularly problematic for guests requiring assistance. Furthermore, the accessibility of slides is insufficient and the general hotel infrastructure, including ramps for strollers and disabled chairs, needs improvement. There are also reports of broken door locks and unresolved maintenance requests which could impact the ease of access.
In summary, while the Grand Millennium Gizan makes efforts to provide a welcoming environment for all guests, there are notable areas needing attention to better support those with disabilities and special needs.
Heated Pool
Outdoor Pool
Families particularly value the designated children's pools, complete with supervision to ensure safety. The pool area itself is well-maintained and arranged with a commendable level of cleanliness and organization that guests find appealing.
However, there are some areas that need attention. Maintenance work sometimes limits access and smooth movement around the pool. Broken exterior tiles and slippery surfaces are concerns, especially for families with children. There have been occasional delays in pool services and issues with timely opening and closing, as well as the lack of separate access between the pool and the lobby, which can be inconvenient.
Despite these drawbacks, visitors often highlight the beauty of the outdoor pool and garden areas, making them a favored spot for relaxation. The blend of stunning views, well-kept facilities and child-friendly amenities makes the outdoor pools at Grand Millennium Gizan a standout feature for many guests.
Indoor Pool
However, some guests have raised concerns about specific issues. There's mention of a deep pool that may not be suitable for casual swimmers and instances of cleanliness problems have been noted. Moreover, the men's pool has been reported to have an unpleasant smell of smoke at times. Despite these issues, the reception and customer service, particularly the assistance from staff at the indoor pool, receive positive feedback.
Booking rooms overlooking both the pool and the sea is noted as a particularly nice touch, enhancing the overall experience at this hotel. While the indoor pool area can become crowded, it still serves as a valuable amenity that many guests appreciate.
Honeymoon
Luxury
The hotel’s infrastructure has been praised as truly five-star, ensuring that every corner reflects a commitment to luxury—from the luxuriously designed lobby to the top-notch breakfast service. The accommodations are meticulously clean and feature high-end furniture and decorations, even if not all guests found the furniture entirely comfortable.
Amenities at the Grand Millennium Gizan are plentiful and premium. With a ladies-only sports club, luxurious swimming pools with professional trainers and outstanding facilities, visitors can indulge in various activities while enjoying high levels of privacy and relaxation. Dining is another highlight with luxurious food offerings that delight the palate.
Service quality is generally commended with particular accolades given for the professional and welcoming staff. However, some guests encountered issues with room cleaning delays and felt that service could be inconsistent. Despite this, the overall guest experience typically exceeds expectations with many noting the hotel’s continuous striving to go beyond a mere 4-star rating.
The location itself is a part of the charm, described as uniquely beautiful, offering peaceful and stunning views. The luxurious infrastructure and exceptional management contribute to its reputation as the most luxurious hotel in the area, one that visitors are eager to return to.
Though there are occasional criticisms regarding service delays and high prices, the Grand Millennium Gizan remains the pinnacle of luxury in Jazan, offering a comfortable and elegant stay that is definitely worth a visit.
Romantic
Though some amenities like the WiFi and Jacuzzi could be improved, the overall experience remains positive with the hotel providing an ideal setting for wedding anniversaries, honeymoons or any romantic getaway. Enhancements like a specific romantic seat could further elevate the experience, but the current serenity and romantic edge already make it a highly recommended destination for those seeking peace and mental comfort.
Yes, Grand Millennium Gizan has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Grand Millennium Gizan.
No, Grand Millennium Gizan doesn't allow dogs.
Yes, parking facilities are available at Grand Millennium Gizan.
Yes, Grand Millennium Gizan has a gym.
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