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Grand Plaza Hotel - Jazan

Jizan , 2773 Corniche Road 2773 طريق الكورنيش، حي الشاطئ، جازان 82811 6849 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Plaza Hotel - Jazan boasts a prime location near the North Corniche, providing guests with easy access to the sea, restaurants, cafes and entertainment venues. The tranquil and picturesque surroundings further enhance the guest experience, making it convenient to explore key spots such as the airport, marina and local attractions. The hotel's modern and elegant design, complemented by cooperative and attentive staff, adds to the overall positive experience.

Many guests find the breakfast buffet to be excellent, offering a variety of delicious dishes, including pastries, cheese and juices. However, some suggest improvements in menu variety and food quality, noting occasional issues with repetitive items and temperature. The restaurant receives positive feedback for its tasty food and excellent staff, especially highlighting room service. The dinner experience is generally favorable, although there are some criticisms about breakfast variety and pricing.

The rooms are described as spacious, well-decorated and clean with luxurious suites and calming sea views. However, some guests have raised concerns about room size, ventilation and maintenance issues, including dirty linens and malfunctioning fixtures. The overall cleanliness of the hotel is mixed; while many praise its cleanliness and organization, there are occasional reports of poor room cleaning and bad smells in certain areas.

The staff at Grand Plaza Hotel - Jazan receive high praise for their exceptional service and hospitality. Guests frequently commend the helpful and accommodating nature of the hotel manager and other staff members, appreciating their friendliness and professionalism. The collective effort of the team significantly enhances the guest experience.

Free Wi-Fi is generally reliable with most guests finding the connection and speeds satisfactory. The gym is appreciated for its cleanliness and reasonable facilities, though some maintenance issues and lack of staff availability have been noted. Despite the convenient indoor swimming pool, guests often find the water temperature too cold and the overall maintenance lacking.

The hotel is highly regarded for its family-friendly atmosphere with families enjoying their stays and praising the accommodating service. Beds receive mixed reviews; while many find them comfortable and well-designed, there are concerns about bedding cleanliness and musty smells in the rooms. The hotel's four-star rating is generally supported by its elegant design and modern amenities, though some guests question the rating due to minor issues.

Overall, Grand Plaza Hotel - Jazan offers a pleasant stay with its excellent location, attentive staff and modern amenities. Addressing the noted areas for improvement could further enhance the overall guest experience.
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Hotel with Gym

This 4-star hotel offers a spa and wellness centre with a sauna and an indoor pool. It also provides fitness facilities.

4-Star Hotel

This hotel is modern and well-located on Corniche Road, offering a garden and proximity to the Red Sea and North Corniche Park. Its newness and modern design make it appealing.

Hotel with Indoor Pool

This hotel features an indoor swimming pool, a plunge pool, and a sauna, all part of its spa center. It offers a relaxing environment for guests.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Room Types

Standard King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

Deluxe King Room The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a dressing room and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Executive Suite The spacious suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

Junior Suite The spacious suite features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The suite has tiled floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

King Room with Sea View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

About Grand Plaza Hotel - Jazan

License: 10007953

Guest Reviews

Location

Grand Plaza Hotel - Jazan enjoys an enviable location that receives frequent praise from its guests. Nestled close to the North Corniche, it offers the convenience of being within walking distance to the sea, making beach access effortless. The proximity to various services, including restaurants, cafes and entertainment venues, adds to the appeal, ensuring that guests have numerous options for dining and leisure activities right at their doorstep.

The hotel's surroundings are frequently admired for their tranquility and beauty with picturesque views enhancing the guest experience. Many reviews highlight the convenience of being only minutes away from key spots such as the airport, marina and popular complexes like Hakeer. Additionally, the seamless accessibility to the corniche and an array of local attractions makes it an excellent choice for both relaxation and exploration.

Cleanliness and the overall ambiance of the hotel are highly regarded, complementing the great location. Guests also note the modern and elegant design of the hotel, which contributes to a comfortable and enjoyable stay. The cooperative and attentive staff add to the positive experience, making Grand Plaza Hotel an attractive option for travelers looking to explore Jazan's coastal charm and vibrant local culture.

Breakfast

The breakfast experience at the Grand Plaza Hotel in Jazan garnered mixed reviews from guests, reflecting a variety of perspectives. Positively, many guests praised the breakfast buffet for its excellent and varied selection of dishes, describing it as delicious and satisfactory. The presence of diverse options and the overall quality of the breakfast were noted by several guests as a highlight of their stay. Specific mentions of delicious items such as pastries, cheese and juices, alongside commendations for the breakfast chef, suggested a generally favorable outlook towards the taste and presentation of the food.

However, some guests felt that there was room for improvement in certain areas. A significant number of reviews pointed out the need for increased variety and better quality in the breakfast offerings. Concerns were raised about repetitive menu items and the temperature of the food with some guests finding the dishes to be cold or lacking in freshness. There were also requests for extended buffet hours and more attention to detail in the variety of the breakfast spread.

On the downside, a portion of the reviews highlighted dissatisfaction, labeling the breakfast as below expectations or even poor, citing limited and mundane selections that fell short of what one would expect from a hotel of this caliber. Some guests specifically mentioned the absence of room service for breakfast and suggested that management should review and enhance the breakfast items available.

In conclusion, while the breakfast at the Grand Plaza Hotel - Jazan has been enjoyed by many for its variety and taste, it has also attracted criticism for consistency and a need for broader selection. To cater to a wider audience, addressing these areas of improvement could elevate the overall dining experience for future guests.

Dinner

The restaurant at Grand Plaza Hotel - Jazan has received positive feedback for its delicious food and excellent staff. Guests found the room service to be fantastic, praising specific dishes like the superb mushroom. The suhoor buffet also garnered appreciation for its quality. Despite these positives, there were some criticisms about the breakfast variety being low and the overall restaurant experience not meeting some guests' expectations with some also feeling the prices were exaggerated. However, these concerns did not overshadow the commendations for the restaurant's good food and attentive staff.

Rooms

Visitors to the Grand Plaza Hotel in Jazan have shared mixed opinions about their room experiences. On a positive note, many guests appreciated the spacious and beautifully decorated rooms, particularly the suites which were described as luxurious and distinctive. Several reviewers praised the cleanliness of the rooms, noting that they were well-maintained and fresh-smelling upon arrival. Guests also enjoyed rooms with sea views and found the overall ambiance to be calm and comfortable.

However, there were significant issues raised by other guests. A common complaint was the small size of the rooms with many describing them as very narrow and cramped, especially considering the price paid. Ventilation problems were frequently mentioned, leading to high humidity levels and musty odors. The lack of proper maintenance appeared to be a recurring issue with reports of dirty bed linens, unclean bathrooms and malfunctioning fixtures like air conditioners and toilet handles. Guests also faced inconsistent room cleaning services and noted that some rooms were not cleaned even after requests.

Despite the positive feedback on room decor and initial cleanliness, the recurring issues with room size, ventilation and maintenance detracted from the overall guest experience at the Grand Plaza Hotel in Jazan.

Beds

Grand Plaza Hotel in Jazan has received varied reviews regarding its bedding. Many guests commend the quality of the beds, describing them as very comfortable with super comfy pillows and tidy arrangements. The bed design has been particularly appreciated by some visitors, who found their sleep experience to be restful and rejuvenating.

However, there are notable points of concern. Several guests reported issues with the cleanliness of the bedding, mentioning that bed sheets and blankets appeared dirty or stained with some suggesting that they hadn’t been renewed in a long time. Instances of bed covers being heavy and not providing expected warmth were also pointed out. A few guests experienced inconvenience with bed arrangements, like the discomfort of two mattresses pushed together instead of one large mattress.

Despite the beds’ comfort, there are recurring complaints about the musty smell of the rooms, which detracted from the overall experience. The hotel could benefit from revisiting its housekeeping protocols and addressing these cleanliness and maintenance issues to match the comfort level of the beds.

Cleanliness

The cleanliness of Grand Plaza Hotel in Jazan receives mixed reviews. Many guests praise the hotel for being clean and organized, highlighting that the rooms, in general, are tidy and the overall hotel’s cleanliness is impressive. Several reviews emphasize that the place has a nice, clean smell and that the rooms are clean and well-maintained. Guests also commend the hotel for its tranquility and cleanliness, stating it’s a visually pleasing and sophisticated establishment.

However, there are notable areas for improvement. Some guests report issues such as dirty bed sheets, poor room cleaning and bad smells in certain areas like carpets, corridors and near the swimming pool. There are recurring complaints about room cleaning being delayed and the cleanliness of towels, windows and bathroom faucets needing more attention. A few reviews also mention that the hotel staff’s uniforms and the overall handling of room safety are concerns that affect the perception of cleanliness.

In conclusion, while the Grand Plaza Hotel in Jazan is largely recognized for its clean and calm environment, there are sporadic issues with maintaining consistent cleanliness standards throughout the premises. Regular and more thorough cleaning efforts could greatly enhance the overall guest experience.

Staff

The reviews for the staff at Grand Plaza Hotel - Jazan paint a glowing picture of exceptional service and hospitality. Guests frequently praised the helpful, responsive and accommodating nature of the hotel manager, Hamdy Khallaf. Reception staff like Hassan, Abdulaziz Al Shaafi and Fadi received consistent commendation for their friendliness and professionalism. Notably, Islam Ahmed was repeatedly highlighted for his excellent treatment and special attention to guests' needs.

The entire team, including front desk staff like Abdulaziz, Ahmed and Hassan Al-Wadaani, were recognized for their politeness, helpfulness and efficient service. Guests appreciated the seamless handling of early check-ins and late check-outs, as well as the polite and respectful demeanor of the employees. Special mentions were made to individuals like Chef Tarek and security personnel for their kindness.

Management's efforts to ensure customer satisfaction, led by figures like Mr. Eli, were particularly noted. The staff's dedication to professionalism and courteous manners shines through, making the hotel’s service exemplary. The collective effort of a cooperative, friendly and professional team significantly enhances the guest experience, earning the hotel high recommendations and gratitude from its patrons.

Wi-Fi

The Grand Plaza Hotel in Jazan offers free Wi-Fi with generally good connection and stable speeds. Despite some guests experiencing weak signals and occasional issues with internet strength, most reviews highlight a decent, constant Wi-Fi experience. The varied quality of the internet might be noticeable in certain areas, but overall, the hotel manages to provide reliable internet access for its guests.

Gym

Grand Plaza Hotel - Jazan features a gym that is generally appreciated for its cleanliness and organization. Guests have enjoyed the fitness center and its reasonable facilities, including a good pool. The sports club is also highlighted as a positive aspect. However, there are some maintenance issues that need attention with reports of the gym being out of order and water from the nearby pool affecting the space. Guests have also noted the lack of staff availability for inquiries about gym services and massages. Despite this, the gym and sports club are considered great additions to the hotel's amenities.

Pool

Despite the convenient presence of an indoor swimming pool at the Grand Plaza Hotel - Jazan, numerous guests have expressed dissatisfaction with certain aspects of the pool. A recurring concern is the water temperature, frequently described as cold or even freezing and the absence of a heating system exacerbates this issue. Additionally, there are mentions of the pool not being well-maintained with problems like water not draining properly and the overall cleanliness being subpar. Another notable drawback is the lack of amenities such as children's play areas and allocated swimming times for women, which could enhance the overall guest experience.

Family

Grand Plaza Hotel - Jazan is highly regarded for its family-friendly atmosphere. Families consistently report enjoying their stays with many highlighting the hotel's accommodating and friendly service. The hotel is praised for being excellent and among the best choices for family stays. Although there isn't a children's play area or a prayer room, the overall experience for families remains positive. Guests recommend the hotel for family visits, emphasizing its suitability for accommodating families, including those with young children and babies.

4 Star

The Grand Plaza Hotel - Jazan is generally well-received with its four-star rating often highlighted in reviews. Guests frequently commend the hotel for its elegant design and modern, upscale amenities. Full services and facilities are marked as excellent, contributing to an overall more than wonderful experience for many visitors. The hotel's location and scenic views also stand out as positive aspects. Although there are comments that question whether the hotel truly deserves its four-star status, especially noting issues like towels in the corridor, the overall feedback tends to be positive, aligning well with its intended rating.

Yes, Grand Plaza Hotel - Jazan has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Grand Plaza Hotel - Jazan.

No, Grand Plaza Hotel - Jazan doesn't allow dogs.

No, parking facilities aren't available at Grand Plaza Hotel - Jazan.

Yes, Grand Plaza Hotel - Jazan has a gym.

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