Four Points by Sheraton Batam offers a strategically and conveniently located hub for travelers eager to explore the city. Its central positioning provides easy access to attractions such as Nagoya Hill Mall and the Harbour Bay Ferry Terminal. Guests appreciate the vibrant local dining scene and the ease of transportation around the area, despite its less polished surroundings.
The hotel is renowned for its spacious, clean, and stylish rooms, providing a modern and relaxing environment that ensures a restful night's sleep. Guests often highlight the exceptional comfort of the beds and the quiet atmosphere, making it an excellent value for money. The hotel's commitment to cleanliness is clear, with guests praising the well-maintained facilities and the attentive daily cleaning services, which contribute to a fresh and hygienic environment.
Staff members at Four Points by Sheraton Batam are celebrated for their friendliness, professionalism, and dedication to providing excellent service. Every interaction, from reception to breakfast service, underscores their commitment to hospitality, with specific team members frequently going above and beyond to ensure guests have a memorable experience.
While breakfast receives mixed reviews, many commend the superb quality and diverse selection of the buffet, which blends local and international dishes to provide a satisfying start to the day. Some suggestions for improvement include expanding the variety and better maintenance of food temperatures, but the overall experience is enhanced by the friendly and accommodating staff.
Although the pool has received critiques for its condition and cleanliness, it is of good size and potential value if maintenance is prioritized. Overall, the hotel combines clean, spacious accommodations with excellent service, especially notable for the comfort and quality of its beds, making it a reliable choice for travelers in Batam.
Nagoya Hill Hotel Batam positions itself as an ideal choice for travelers due to its superb location, exceptional amenities, and outstanding service. Centrally located adjacent to the bustling Nagoya Hill Shopping Mall, guests enjoy unparalleled convenience with easy access to a variety of attractions and services, including dining, shopping, and entertainment options. The proximity to the Harbour Bay jetty further enhances its appeal for those arriving by sea. Visitors appreciate the ease of exploring the vibrant surroundings either on foot or via short taxi rides.
The hotel's breakfast experience stands out with a wide-ranging buffet that caters to diverse palates, offering both local delicacies and Western favorites. Guests consistently praise the delicious dishes and the attentive, friendly staff that contribute to a welcoming dining experience.
Rooms at Nagoya Hill Hotel are frequently praised for their spaciousness, cleanliness, and comfort. Despite occasional mentions of an aged appearance or isolated issues, the rooms are generally appreciated for their relaxing atmosphere and quality bathroom facilities.
The hotel maintains exceptional standards of cleanliness, with many guests noting the immaculate condition of rooms and bathrooms. This commitment to hygiene and maintenance enhances the overall experience, providing a refreshing environment for visitors.
Service at Nagoya Hill Hotel is exemplary, with staff noted for their friendliness, courtesy, and dedication to hospitality. Their willingness to assist with a smile and prompt attention leaves guests feeling welcomed and valued throughout their stay.
Overall, Nagoya Hill Hotel Batam is highly regarded for its strategic location, delightful breakfast, well-maintained rooms, cleanliness, and exceptional staff service, making it a reliable and enjoyable choice for travelers exploring Batam.
Planet Holiday Hotel & Residence enjoys a prime location in Nagoya, receiving widespread acclaim for its accessibility and convenience. Guests appreciate its proximity to key amenities, such as eateries, shops and recreational facilities with notable attractions like Nagoya Hill Mall and the Harbour Bay ferry terminal nearby. This central positioning makes it ideal for both leisure and business travelers, contributing to a well-rounded and valuable experience.
The hotel's breakfast offerings receive mixed reviews. On the positive side, guests praised the delicious variety, particularly enjoying the local delights and omelettes. However, some felt the selection could be broader and the service more consistent with occasional complaints about the speed of refills and food quality.
Rooms at Planet Holiday Hotel & Residence are widely praised for their spaciousness and cleanliness. Guests find the rooms comfortable, well-maintained and ideal for families with interconnecting rooms and a variety of bed configurations available. Although adjusting the water temperature in the bathrooms can be tricky, the high levels of cleanliness and the pleasant ambience of the rooms contribute significantly to guest satisfaction.
Cleanliness is a standout feature across the hotel with frequent commendations for the meticulous housekeeping and well-maintained facilities. Despite some mentions of outdated furniture and isolated incidents, the overall sentiment remains overwhelmingly positive. The well-kept public areas and attentive staff further enhance the hotel's appeal.
The staff at Planet Holiday Hotel & Residence consistently draw high praise for their friendliness and helpfulness. Guests highlight the professional, polite service at the front desk and the overall approachable demeanor of the staff, which significantly enhances the guest experience.
WiFi at the hotel receives a mixed reception. While some guests find the connection fast and satisfactory, others suggest improvements in coverage and speed, citing issues in certain areas of the hotel.
The swimming pool is generally well-regarded, appreciated for its size and cleanliness, making it a favorite among families. However, some feedback suggests that the pool cleanliness is inconsistent at times and longer operating hours would be beneficial.
Lastly, the hotel is deemed very family-friendly with ample facilities and thoughtful service accommodating guests of all ages. The swimming pool and interconnecting rooms are particular highlights for families. While there are occasional issues with bed comfort and plumbing, the hotel generally provides an affordable and enjoyable stay for families, ensuring they are well-catered to throughout their visit.
Grand Eska Hotel & Suites Batam is well-regarded for its strategic and peaceful location, allowing guests easy access to local attractions, shopping destinations, and the ferry terminal. Nestled on a hill near the downtown area, the hotel offers tranquility and accessibility, supported by ample parking and proximity to nightlife and eateries. The friendly and attentive staff, including standout team members, enhance the welcoming environment that complements well-maintained rooms equipped with ample amenities.
The breakfast experience receives positive feedback for its wide variety of options and delicious offerings, although some guests point out areas for improvement, such as food temperature and variety. Nonetheless, the breakfast area maintains a pleasant atmosphere, contributing to the hotel's strong reputation in Batam.
Room accommodations are praised for cleanliness and spaciousness, especially the suites, which are beautifully decorated and feature thoughtful setups ideal for families. However, some guests note that certain rooms are older with limited air circulation, and improvements in specific areas such as bathrooms and shower size would enhance the overall experience.
Despite the ongoing renovations causing minor disturbances, the hotel generally maintains a clean environment, with well-kept suites and friendly staff creating a relaxing atmosphere. Some areas, such as bathrooms and the swimming pool, require attention to address cleanliness inconsistencies and maintenance issues.
The pool area is aesthetically pleasing, although guests have expressed concerns about its upkeep, impacting the opportunity for enjoyment. On the positive side, the beds receive favorable remarks for comfort, contributing to restful sleep, although a few guests noted issues with bed size and condition.
Overall, Grand Eska Hotel & Suites Batam is celebrated for its warm hospitality, exceptional staff, and inviting ambiance, making it a memorable destination for visitors to Batam seeking comfort and convenience.
Harmoni Suites Hotel in Batam is highly regarded for its exceptional location, offering guests convenient access to local attractions such as the Nagoya Hill Shopping Mall, Mega Mall, and Harbour Bay port. The strategic placement allows visitors to enjoy a blend of tranquility and activity, providing both a peaceful atmosphere and bustling dining options nearby. Guests particularly appreciate the cleanliness and spacious accommodations, with courteous and friendly staff enhancing the welcoming environment.
While the breakfast experience receives mixed feedback, it is generally praised for offering a wide variety of options catering to different dietary preferences, providing a satisfactory start to the day. Some guests suggest improvements in variety and quality, but overall, the breakfast is considered a pleasant aspect of the stay.
Rooms at Harmoni Suites Hotel are noted for their comfort and cleanliness, with the spacious accommodations and kitchenette facilities appealing to families. Although there are some comments about dated furnishings and dim lighting, these do not detract significantly from the overall quality. The friendly staff further amplify the cozy and organized atmosphere, ensuring guest comfort despite minor issues.
The hotel maintains a commendable level of cleanliness, with efficient housekeeping frequently mentioned. Some areas for improvement have been noted, including bathroom conditions and maintenance of towels. However, these concerns do not overshadow the positive impression left by the cleanliness and helpful staff.
The staff at Harmoni Suites Hotel stand out for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their polite and helpful manner enhances the overall experience, whether through efficient check-in processes or fulfilling guest requests promptly.
For connectivity, the Wi-Fi experience is varied, with some guests enjoying strong and consistent service, while others encounter slower speeds and weak signals in specific areas. This indicates room location may impact internet performance.
Fitness enthusiasts find the gym functional, despite some signs of aging in equipment. The indoor pool and sauna offer relaxation opportunities post-workout, and unique options such as rooftop golf add an interesting dimension. While improvements in equipment are suggested, the gym remains a usable space.
The indoor pool at Harmoni Suites Hotel provides a tranquil environment, praised for its ambiance despite its compact size. Guests enjoy the soothing atmosphere as part of the hotel's array of amenities.
Families find Harmoni Suites Hotel accommodating, appreciating its spacious and clean rooms, kitchen facilities, and friendly staff. The convenient location near Nagoya Hill enhances the experience for those looking to explore local attractions and dining options. Minor inconveniences with bathroom toiletries are noted, but overall, the hotel is recommended for a comfortable family retreat.
Beds at Harmoni Suites Hotel generally receive positive feedback, noted for their comfort and the availability of king-sized options. Although some reviews mention issues with mattress or pillow softness, most guests enjoy a restful sleep experience in spacious rooms.
In summary, Harmoni Suites Hotel is well-regarded for its strategic location, attentive staff, cleanliness, and comfortable accommodations, offering a positive experience for travelers seeking both leisure and convenience in Batam.
AP Premier Batam presents itself as a desirable destination for travelers seeking comfort and convenience in a prime Batam location. Its strategic setting near the Harbour Bay ferry terminal and popular shopping districts, coupled with a serene environment enhanced by beautiful gardens, makes it an ideal base for exploring Batam. Guests can easily access nearby attractions, including Nagoya Hill and several golf courses, and benefit from a complimentary shuttle service to local malls. The hotel’s consistent cleanliness and attentive, friendly staff add significant value to the guest experience.
The breakfast offerings at AP Premier Batam are well-received, especially by those who favor local Indonesian cuisine. The delicious fried noodles and rice dishes stand out in the generally satisfying spread. With helpful breakfast staff adding to the positive experience, guests enjoy the simple yet fulfilling morning meals, even though some suggest a more extensive selection could enhance the offering.
Rooms at the hotel are notably spacious and clean, offering a comfortable and relaxing environment. The large, comfortable beds guarantee a restful night's sleep, with newly renovated rooms praised for their modern appeal. While some maintenance issues around older rooms and air conditioning are occasionally mentioned, the hotel is making consistent improvements.
Cleanliness at AP Premier Batam receives mixed reviews, although the general consensus leans towards positive. Spacious and clean rooms contribute to a pleasant stay, supported by an efficient and responsive staff that promptly addresses any concerns. Occasional issues with shower curtains and initial water discoloration are noted but are offset by the staff's commendable hospitality and service.
The staff at AP Premier Batam are consistently praised for their outstanding service, characterized by politeness and friendliness. The team, including notable individuals like Ridwan and Joices, often goes above and beyond to make guests feel welcome and cared for, reinforcing a positive customer experience. The proficiency in English facilitates smooth communication for foreign travelers.
The indoor swimming pool, while small, offers enjoyment primarily for children, despite some concerns about its upkeep and cleanliness. Guests looking to use the pool should be aware of its modest size and cleanliness issues, yet many still find it a pleasant amenity.
Overall, AP Premier Batam excels through spacious, comfortable rooms and exceptionally friendly staff, providing a welcoming atmosphere that makes it a recommended choice for those visiting Batam.
Nagoya Mansion Hotel and Residence presents an appealing choice for travelers seeking convenience and comfort in Batam. The hotel's prime location near Nagoya Hill Mall provides guests with easy access to shopping and dining destinations, making it a great base for exploring local attractions on foot. The strategic positioning also offers hassle-free access to transportation, allowing for effortless exploration of the town area and nearby nightlife.
Guests have commended the breakfast at the hotel, enjoying the tasty and plentiful spread which includes warm dishes and vegetarian options. While there are calls for more variety and improved management during busy hours, many still regard the breakfast as a positive aspect of their stay.
The spaciousness of the rooms is often highlighted, with many being likened to apartments in terms of size. Visitors appreciate the cleanliness, comfort, and modern feel of the accommodations, which are described as providing good value for money. The overall satisfaction with room quality, despite minor issues, suggests a comfortable stay for guests who enjoy the cozy atmosphere and well-maintained amenities.
Cleanliness stands out as a strong feature, with guests noting the tidiness of the rooms and the thoroughness of the laundry service. While some furniture may appear aged, the rooms maintain a clean and functional appeal, ensuring a peaceful retreat after a day of exploration. The friendly and helpful staff further enhance the guest experience with their professionalism and readiness to assist.
The beds offer a generally comfortable experience, appreciated for their size and the comfort contributed by the provision of pillows, although some guests note issues with pillow thickness and smell.
Overall, the Nagoya Mansion Hotel and Residence provides a welcoming environment with excellent staff service, strategic location, satisfying cleanliness, and spacious, comfortable rooms, making it a reliable option for travelers visiting Batam.
Pacific Palace Hotel enjoys a strategic location, drawing acclaim for its proximity to Harbour Bay Terminal, various attractions and shopping destinations like Nagoya Hill and Grand Batam Mall. The hotel's unique ship-like appearance adds to its charm, complemented by spacious, clean and comfortable rooms. Though some guests noted a deceptive balcony sea view, the overall guest experience remains favorable due to the prime location and accessible amenities.
The breakfast offerings receive positive reviews for their diversity and the wide range of international foods available. While many guests enjoy the plentiful options, there is feedback suggesting improvements in taste, food replenishment speed and a broader selection of fruits and beverages.
Spacious and clean rooms are another highlight, praised for their size, comfort and cleanliness. Despite a need for some updates and better Wi-Fi connectivity, guests find the rooms satisfactory. Housekeeping's diligence adds to the pleasant experience, although occasional issues with smelly pillows and dusty areas were noted.
Guest reviews emphasize the friendliness and professionalism of the staff, particularly at reception and the main restaurant, which enhances the overall experience. Housekeeping and restaurant staff are consistently praised for their efficiency and quality service.
The hotel's pool is depicted as a large, clean and enjoyable facility, though some mention the need for minor refurbishments. Nevertheless, it remains a valued amenity for guests.
Families find the hotel highly accommodating with spacious family rooms and kid-friendly activities like feeding fish in the pond. The environment is peaceful, offering attractive views and a convenient location near a mall. Although a power failure during a shower was mentioned, it does not significantly detract from the hotel's overall family-friendly appeal.
Beds and mattresses generally receive positive comments for comfort and spaciousness, though some guests suggest deeper cleaning and updates to the linens and pillows. The beds' softness and occasional odor issues highlight areas for potential improvement.
Overall, Pacific Palace Hotel is recommended for its excellent location, hospitable staff, substantial breakfast spread and comfortable, spacious accommodations. However, addressing minor maintenance issues and enhancing certain amenities could elevate guest satisfaction further.
Asialink Hotel Batam by Prasanthi is highly regarded for its strategic central location in Batam, offering easy access to shopping and entertainment areas such as Nagoya Hill. The hotel's proximity to main roads for convenient transportation, coupled with nearby amenities, makes it an ideal choice for travelers seeking both convenience and tranquility. Guests praise the breakfast experience for its quality and tasty offerings, with a diverse menu that meets expectations, although there's room for more variety. The staff's excellent service adds to the positive dining experience.
The hotel rooms are generally favored for their cleanliness and well-maintained facilities, with some being spacious and cozy, despite a few noted noise issues and room sizes. Cleanliness throughout the hotel is consistently praised, with a focus on well-kept rooms and attentive housekeeping, creating a fresh and comfortable environment.
The staff at the hotel receive high accolades for their friendliness and professionalism, making a significant impact on guests' experiences. Their attentive and caring service contributes to the hotel's welcoming atmosphere, earning it numerous recommendations from satisfied visitors. Meanwhile, the beds are recognized for their comfort, providing a restful sleep with quality mattresses and pillows. Overall, Asialink Hotel Batam by Prasanthi offers a combination of convenience, comfort, and exceptional service that leaves guests eager to recommend it to others.
Swiss-Belhotel Harbour Bay receives high praise from guests, particularly for its prime location just a short walk from the Harbour Bay Ferry Terminal. This convenience makes it an ideal choice for travelers seeking easy transit accessibility. The hotel's strategic positioning offers stunning beach views and quick access to a variety of dining and entertainment options, enhancing the overall experience. Guests also appreciate the proximity to shopping outlets, supermarkets, cinemas, and the easily reachable Jodoh and Nagoya Hill Shopping Mall by taxi.
The hotel is equally commended for its spacious, clean, and well-maintained rooms, equipped with super king-sized beds and a variety of amenities including bathtubs in certain rooms. The modern decor and thoughtful design, such as additional TVs and walk-in wardrobes in some room types, contribute to a comfortable environment. Although some facilities could use updating, the overall atmosphere is relaxing and pleasant.
A standout feature of Swiss-Belhotel Harbour Bay is its breakfast, often highlighted as a major highlight of guests' stays. The extensive buffet offers a wide range of delicious continental and international dishes, praised for their freshness and variety. Additionally, the friendly and efficient staff enhance the breakfast experience, making it a highly recommended part of the stay.
The exceptional service provided by the hotel's staff consistently impresses guests, with team members being described as friendly, helpful, and exceptionally attentive. Their efforts, including handling detail-oriented tasks and speaking proficient English, contribute significantly to guests feeling valued and well-cared-for.
The hotel's amenities add to its appeal, with a satisfactory Wi-Fi service available throughout the premises and a well-regarded spa offering 24-hour service with reasonably priced treatments. Many guests find the spa experience superior to nearby alternatives, praising its clean and relaxing environment.
Overall, Swiss-Belhotel Harbour Bay is celebrated for its combination of convenience, comfort, and excellent service, making it a preferred choice for travelers in Batam.
ASTON Batam Hotel & Residence receives high marks from guests, particularly for its prime location and exceptional staff. Centrally located in the heart of Batam, it offers easy access to major shopping malls, dining options and entertainment spots, making it an ideal base for both leisure and convenience. The hotel's proximity to ferry terminals and its various amenities further enhance its appeal.
The breakfast experience at ASTON Batam is frequently lauded for its extensive and varied offerings. Guests appreciate the diverse selection that includes Western, Indian, Chinese and local Indonesian cuisines. The quality and taste of the food are often highlighted positively, making for a delightful and satisfying start to the day. While dinner reviews were mixed, the Indonesian dishes served at the hotel’s restaurant received some praise.
Rooms at the hotel are consistently noted for their spaciousness, cleanliness and comfort. Many reviews commend the modern and well-maintained interiors, as well as the efficient room service. Comfortable beds and large apartments are standout features, making the rooms highly suitable for a pleasant stay.
The hotel’s emphasis on cleanliness is another strong point, as guests frequently mention the well-kept condition of both rooms and common areas. Friendly and attentive staff further enhance the experience with many specific staff members receiving special mentions for their excellent service.
The hotel's gym and pool facilities contribute positively to the guest experience with the gym being described as spacious, well-equipped and well-maintained. Families particularly enjoy the hotel, finding it spacious, clean and accommodating for children. Special occasions are remembered with delight due to the staff’s thoughtful gestures.
However, there are some areas for improvement. The dinner menu could benefit from more variety and consistency and some aspects of food quality during dinner could be enhanced. While most guests find the WiFi satisfactory, there are occasional issues with connectivity in certain areas. Similarly, the outdoor pool receives mixed reviews with some suggesting it could be better maintained and more guest-friendly.
In summary, ASTON Batam Hotel & Residence is highly recommended for its strategic location, excellent service, comfortable rooms and family-friendly environment with opportunities to improve in specific areas to elevate the guest experience further.
Batam Marriott Hotel Harbour Bay consistently receives high praise across several categories from guests who appreciate its many positive attributes. Its prime location next to the Harbour Bay ferry terminal is highlighted as extremely convenient, with easy access to a small mall, a vibrant night market, and various restaurants. The hotel's close proximity to Nagoya Hill Mall and Hang Nadim Airport further enhances its appeal for those seeking accessibility and ease during their stay.
The breakfast experience is lauded for its extensive and delicious buffet, offering a wide selection that caters to all tastes. The prompt and thoughtful service enhances the dining experience, and while some suggest updating the menu periodically, the breakfast remains a beloved amenity, with specific items like the Spicy Seafood Omelette standing out.
Guests are impressed by the spacious, clean, and comfortable rooms which accommodate families comfortably, with sea view rooms offering exceptional vistas. The hotel's well-maintained conditions and helpful room service further contribute to its charm, making the rooms a highlight of the stay.
Impeccable cleanliness is another strong point, with both rooms and facilities maintained to high standards. Guests enjoy a spotless environment and stunning sea views, although infrequent feedback notes room cleanliness as an area of improvement.
The staff earn widespread accolades for their exceptional hospitality, described as friendly, helpful, efficient, and attentive. The service manager, Tintin, along with the entire team, is acknowledged for providing an accommodating atmosphere, making guests feel truly valued and appreciated.
Overall, Batam Marriott Hotel Harbour Bay is celebrated for its excellent service, convenient location, and outstanding amenities, making it a favored choice for travelers seeking a comfortable and enjoyable stay.
ibis Styles Batam Nagoya stands out as a pleasant accommodation option, offering both convenience and comfort. Positioned between Nagoya and Bengkong, the location provides easy access to popular destinations like Nagoya Hill Shopping Center, aided by a complimentary shuttle service. While slightly removed from the main city center, the area is peaceful and transport services are readily available. Guests appreciate the proximity to local food options and the hotel's spacious, clean rooms, complemented by quick-responding staff that enhance the overall guest experience.
The breakfast service receives widespread praise for quality and friendly service, although there is a call for more variety in international offerings. The rooms impress with their modern, stylish design reminiscent of upscale hotels, featuring spacious layouts and comfortable beds. Minor issues like blocked basins do not overshadow the overall positive impression guests have of their accommodations.
Cleanliness is emphasized, with most guests noting the neat and spacious rooms, despite rare occurrences of cigarette smells and stained linens. The hotel proves to be a good value for money, bolstered by attentive staff praised for their friendliness and helpfulness. Staff members, especially Yudi, contribute significantly to the welcoming atmosphere, ensuring a pleasant stay for visitors.
The pool area provides a delightful setting with a balance of shade and sun, enhanced by a rooftop bar and restaurant. However, occasional cleanliness concerns, such as dirty water and mosquitoes, indicate room for improvement. The beds are consistently highlighted for their comfort, playing a critical role in delivering a relaxing stay for guests. Overall, ibis Styles Batam Nagoya is recommended for travelers seeking a quiet, comfortable retreat with easy access to dining and shopping venues in Batam.