Austin Park Hotel
Johor Bahru
1.56002100,
103.77446400
,
No 71, Jalan Austin Heights 8/2 Taman Mount Austin
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Summary of reviewsAustin Park Hotel in Mount Austin enjoys a stellar reputation for its prime location, cleanliness, and overall guest comfort. Nestled in the vibrant heart of the area, the hotel guarantees guests easy access to a myriad of local attractions and amenities, including diverse eateries, spas, and entertainment options like a nearby water theme park. This makes it an excellent choice for families and solo travelers alike. Visitors appreciate the lively yet safe atmosphere and the convenience of the hotel's location, which offers great value for money.
The rooms at Austin Park Hotel are frequently praised for their spaciousness, cleanliness, and well-maintained condition. Guests feel comfortable and at ease with ample space to relax, complemented by efficient air conditioning and inviting bedding. The bright car park, accommodating staff, and affordable room rates contribute to the hotel's appeal as a convenient lodging option in a bustling neighborhood.
Staff interactions are generally positive, with the hotel team recognized for their friendliness and helpfulness. Many guests appreciate the prompt service and warm greetings, which make for a welcoming atmosphere. Occasional feedback suggests minor improvements in enthusiasm and housekeeping, but overall, the staff contributes to a satisfying guest experience.
Cleanliness is a hallmark of Austin Park Hotel, with guests consistently praising the immaculate state of the rooms and communal areas. The hotel is described as well-maintained, tidy, and cozy, enhancing the overall ambiance and guest satisfaction. Though some point out room for improvement in housekeeping, particularly with toiletry replenishment and dust management, the majority of reviews reinforce the hotel's high cleanliness standards.
The breakfast and wifi services present some mixed reviews. While the breakfast offerings are appreciated for their affordability and include highlights like coffee and local food spreads, guests often wish for more variety and excitement. The free wifi is accessible but often criticized for its slow and unreliable connection, presenting an area where the hotel could enhance its services.
Overall, Austin Park Hotel delivers an excellent stay characterized by its strategic location, spacious and clean rooms, and friendly staff, making it a favored choice for travelers seeking a comfortable and convenient experience in Mount Austin.
Categories
The rooms at Austin Park Hotel are frequently praised for their spaciousness, cleanliness, and well-maintained condition. Guests feel comfortable and at ease with ample space to relax, complemented by efficient air conditioning and inviting bedding. The bright car park, accommodating staff, and affordable room rates contribute to the hotel's appeal as a convenient lodging option in a bustling neighborhood.
Staff interactions are generally positive, with the hotel team recognized for their friendliness and helpfulness. Many guests appreciate the prompt service and warm greetings, which make for a welcoming atmosphere. Occasional feedback suggests minor improvements in enthusiasm and housekeeping, but overall, the staff contributes to a satisfying guest experience.
Cleanliness is a hallmark of Austin Park Hotel, with guests consistently praising the immaculate state of the rooms and communal areas. The hotel is described as well-maintained, tidy, and cozy, enhancing the overall ambiance and guest satisfaction. Though some point out room for improvement in housekeeping, particularly with toiletry replenishment and dust management, the majority of reviews reinforce the hotel's high cleanliness standards.
The breakfast and wifi services present some mixed reviews. While the breakfast offerings are appreciated for their affordability and include highlights like coffee and local food spreads, guests often wish for more variety and excitement. The free wifi is accessible but often criticized for its slow and unreliable connection, presenting an area where the hotel could enhance its services.
Overall, Austin Park Hotel delivers an excellent stay characterized by its strategic location, spacious and clean rooms, and friendly staff, making it a favored choice for travelers seeking a comfortable and convenient experience in Mount Austin.
Hotel with Free Wi-Fi
Located in Taman Mount Austin, Austin Park Hotel offers free Wi-Fi. Its location provides easy access to shopping, dining, and entertainment options.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Guest Reviews
Nestled in the vibrant heart of Mount Austin, Austin Park Hotel boasts a prime location that offers guests the best of convenience and accessibility. This hotel is perfectly situated within walking distance to an array of eateries, spas, hair salons, and even a cat & dog cafe, catering to diverse interests and tastes. The area is peppered with numerous restaurants and food stalls, all providing plenty of culinary delights for both daytime and late-night cravings. Guests can easily explore nearby entertainment options, including a water theme park, making it an excellent spot for family adventures. The neighborhood is safe and pulsates with a lively nightlife, ensuring guests always have something to do. With its superior geographical location, the hotel offers great value for money, complemented by a bright car park, accommodating staff, and spacious rooms. Austin Park Hotel delivers a superb, convenient stay right in the midst of a dynamic and bustling area.
The breakfast experience at Austin Park Hotel presents a mix of opinions, with areas that could use improvement, but also some noteworthy positives. Many guests express a desire for more variety and excitement in the breakfast offerings, noting that the menu tends to be quite basic and repetitive over multiple stays. Some reviews highlight the limited selection and suggest that more diverse options could enhance the dining experience. Despite these critiques, there are positive aspects that guests appreciate. The coffee has been specifically mentioned as a highlight, and a few guests have enjoyed the local food spread, which was described as excellent. Additionally, some guests appreciate that the hotel includes breakfast with the room booking at an affordable rate, finding the taste satisfactory and the service friendly. While improvements could make the breakfast more appealing, there are elements that provide value for those seeking a simple, modest start to their day.
The rooms at Austin Park Hotel consistently receive high praise for their spaciousness and cleanliness, offering guests a comfortable stay. With ample space, guests can enjoy moving around freely, and accommodations are well-equipped with small tables and chairs, perfect for supper inside the room. The air conditioning units are noted to work efficiently, ensuring a pleasant atmosphere, while the bedding is described as comfortable, free from any unpleasant odors.
The hotel's location is another highlight, positioned within walking distance to a variety of amenities, including spas, hair salons, restaurants, and other eating establishments, making it an ideal base for exploring the area. Guests appreciate the combination of a good location and reasonable pricing, ensuring a satisfactory stay. Rooms are not only large but also bright, with cleanliness consistently recognized as a strong point, making for a quiet, pleasant experience at a hotel conveniently close to everything.
The Austin Park Hotel offers an inviting environment, boasting well-maintained and clean accommodations. Guests frequently highlight the ample size and comfort of the beds, which contribute to restful nights. Several reviews praise the beds as large and comfy, with particular mention of pillows adding to the overall comfort. A few guests noted discrepancies in bed sizes, receiving queen instead of the expected king size, and some found the mattresses a bit firm or below average for those plus-sized. Despite these occasional concerns, the predominant sentiment remains positive, with many appreciating the spaciousness of the rooms and the general comfort provided by the bedding.
Austin Park Hotel is frequently praised for its high standards of cleanliness, with guests consistently highlighting the immaculate conditions of the rooms. Many reviews accentuate the spaciousness and comfort that accompany the cleanliness, making for a welcoming stay. Visitors commend the hotel for being well-maintained, noting that the furnishings appear new and tidy. The ambiance of the hotel is often described as cozy and nice, further contributing to the overall positive environment. Friendly staff complement the cleanliness-driven experience, enhancing guest satisfaction. While most reviews focus on the spotlessness of the rooms and communal areas, there are occasional mentions of improvement needs in housekeeping services, particularly regarding the replenishment of toiletries and addressing dust in certain areas. Despite these isolated comments, the overarching impression is that Austin Park Hotel offers a clean and comfortable lodging experience.
When visiting the Austin Park Hotel, guests often find themselves welcomed by a consistently friendly and helpful staff. Reception staff are known for their warm greetings, ensuring that newcomers feel comfortable from the moment they arrive. Additionally, the hotel boasts prompt service, with housekeeping staff quickly responding to requests for additional amenities such as towels or bottled water. Guests consistently note the pleasant demeanor of the team, highlighting the ease of booking services at the front desk, including transportation options like Grab.
However, occasional feedback suggests minor areas for improvement, particularly regarding the enthusiasm of certain staff at the reception and some housekeeping standards. Despite these isolated instances, overall impressions emphasize the cleanliness and maintenance of the rooms, contributing to a positive stay. Located conveniently, the combination of friendly staff and well-kept accommodations ensures a welcoming atmosphere that resonates with those visiting Austin Park Hotel.
The wifi situation at Austin Park Hotel appears to be a mixed bag. On the positive side, guests appreciate that free wifi is offered and that they are provided with the password upon check-in, which indicates an effort to make connectivity accessible. However, the performance of the wifi leaves much to be desired. While some find the slow speed bearable, others encounter significant issues, describing the internet as terrible and unreliable. There are mentions of difficulties even with basic online activities like social media browsing and streaming YouTube videos due to slow loading times. Despite instances where the wifi was fixed during a guest’s stay, the overall consensus is that the hotel needs to make improvements to meet the expectations of its visitors regarding internet access.
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Location
Breakfast
Rooms
The hotel's location is another highlight, positioned within walking distance to a variety of amenities, including spas, hair salons, restaurants, and other eating establishments, making it an ideal base for exploring the area. Guests appreciate the combination of a good location and reasonable pricing, ensuring a satisfactory stay. Rooms are not only large but also bright, with cleanliness consistently recognized as a strong point, making for a quiet, pleasant experience at a hotel conveniently close to everything.
Beds
Cleanliness
Staff
However, occasional feedback suggests minor areas for improvement, particularly regarding the enthusiasm of certain staff at the reception and some housekeeping standards. Despite these isolated instances, overall impressions emphasize the cleanliness and maintenance of the rooms, contributing to a positive stay. Located conveniently, the combination of friendly staff and well-kept accommodations ensures a welcoming atmosphere that resonates with those visiting Austin Park Hotel.
Wi-Fi
No, Austin Park Hotel doesn't have any pool.
No, a spa isn't available at Austin Park Hotel.
No, Austin Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Austin Park Hotel.
No, Austin Park Hotel doesn't have a gym.
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