Opero Hotel Southkey Johor Bahru
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Summary of reviewsOpero Hotel Southkey Johor Bahru receives high praise from guests, particularly for its strategic location, modern amenities and exceptional staff service. Conveniently situated near Mid Valley Southkey Mall, the hotel's prime location is appreciated by travelers seeking shopping and entertainment. The peaceful surroundings, combined with easy access to major attractions and a scheduled shuttle bus service, further enhance the convenience for both casual and business guests.
The hotel's cleanliness and modern design contribute significantly to guest satisfaction with many highlighting the immaculate condition and stylish, spacious rooms. Comfortable beds and well-maintained facilities are notable positives, although some guests reported inconsistencies in room size, water pressure and occasional air conditioning issues.
The breakfast experience is a standout, featuring an extensive and delicious buffet with a mix of local and international dishes, including halal options. While minor delays in replenishment and occasional crowding were noted, the overall quality and variety make breakfast a highlight of many stays. Dinner options, particularly at Olivia Café, also receive commendations, though some found the menu limited and not always good value for money.
Staff at Opero Hotel Southkey are frequently commended for their friendliness and professionalism. Quick check-in and check-out processes, along with attentive and courteous service from concierge and security staff, contribute to a pleasant experience. However, minor issues with communication and housekeeping were occasionally mentioned.
Facilities such as the gym and parking are highly rated. The gym is described as excellent, well-equipped and clean, providing 24-hour access for guests. The parking area is praised for its cleanliness, security and convenience, offering ample space and free parking for hotel guests.
While the swimming pool received mixed reviews due to maintenance issues and size, some guests appreciated the quiet environment and extended hours. Families benefit from family-friendly amenities and services, though improvements in connecting rooms and kids' facilities would enhance the experience further.
In summary, Opero Hotel Southkey Johor Bahru is a modern, well-located hotel with a strong emphasis on cleanliness, a high standard of hospitality and excellent amenities, making it a popular choice for travelers to Johor Bahru.
Categories
The hotel's cleanliness and modern design contribute significantly to guest satisfaction with many highlighting the immaculate condition and stylish, spacious rooms. Comfortable beds and well-maintained facilities are notable positives, although some guests reported inconsistencies in room size, water pressure and occasional air conditioning issues.
The breakfast experience is a standout, featuring an extensive and delicious buffet with a mix of local and international dishes, including halal options. While minor delays in replenishment and occasional crowding were noted, the overall quality and variety make breakfast a highlight of many stays. Dinner options, particularly at Olivia Café, also receive commendations, though some found the menu limited and not always good value for money.
Staff at Opero Hotel Southkey are frequently commended for their friendliness and professionalism. Quick check-in and check-out processes, along with attentive and courteous service from concierge and security staff, contribute to a pleasant experience. However, minor issues with communication and housekeeping were occasionally mentioned.
Facilities such as the gym and parking are highly rated. The gym is described as excellent, well-equipped and clean, providing 24-hour access for guests. The parking area is praised for its cleanliness, security and convenience, offering ample space and free parking for hotel guests.
While the swimming pool received mixed reviews due to maintenance issues and size, some guests appreciated the quiet environment and extended hours. Families benefit from family-friendly amenities and services, though improvements in connecting rooms and kids' facilities would enhance the experience further.
In summary, Opero Hotel Southkey Johor Bahru is a modern, well-located hotel with a strong emphasis on cleanliness, a high standard of hospitality and excellent amenities, making it a popular choice for travelers to Johor Bahru.
Hotel with Swimming Pool
Opero Hotel Southkey Johor Bahru is recommended for its convenient location near a shopping mall and offers a free shuttle. The rooms are large and comfortable.
Outdoor Pool
Business Hotel
This hotel offers modern accommodations and essential amenities, suitable for business travelers seeking a convenient and comfortable stay.
Hotel with Parking
Guests benefit from complimentary multi-level on-site parking, which is spacious and secure. Free private parking is available on site without the need for a reservation, and ample handicap parking lots are provided.
Accessible Hotel
This hotel has rooms specifically designed for guests with disabilities, featuring wider doorways, support bars, and wheelchair accessibility. The hotel also offers facilities for disabled guests, including wheelchair access, toilets for disabled, and bathrooms for disabled.
Hotel with Gym
Provides a fitness center for guests to maintain their fitness during their stay.
4-Star Hotel
Offers comfortable accommodations and is conveniently located in the Southkey area. It provides easy access to shopping and dining options.
Hotel with Outdoor Pool
Provides an outdoor swimming pool. Offers free private parking. Features a restaurant and a bar.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Opero Hotel Southkey Johor Bahru has garnered positive reviews for its strategic and convenient location, especially for those keen on shopping and entertainment. The hotel is situated within walking distance of the bustling Mid Valley Southkey Mall, making it an excellent base for travelers looking to explore the mall's diverse range of shops, eateries and leisure options. Guests have consistently praised the hotel’s proximity to the mall, describing it as a short walk or just a few minutes away. This easy access is complemented by a free shuttle bus service that runs on schedule, adding to the convenience.
The location is also valued for its tranquility, offering a peaceful stay away from the city's hustle and bustle while still providing quick access to major attractions and amenities. Many visitors appreciated the nearby restaurants, shops and other facilities, enhancing the overall experience. Additionally, the hotel's central position allows for easy access from major highways, which is a plus for those driving in from other regions.
The hotel itself has been noted for its cleanliness, modern design and friendly staff, which together contribute to a pleasant stay. With features like safe parking, a comfortable environment and well-maintained facilities, Opero Hotel Southkey Johor Bahru stands out as a value-for-money option for both casual and business travelers. Overall, the hotel's favorable location and solid amenities make it a popular choice for visitors to Johor Bahru.
Opero Hotel Southkey Johor Bahru boasts an impressive breakfast experience praised by many guests for its wide variety and delicious options. Visitors frequently commend the amazing and extensive buffet spread that features a mix of local and international dishes, ensuring there's something for everyone. The breakfast is described as a highlight of the stay with many guests noting the excellent quality, tasty offerings and well-replenished selections even at peak times.
Halal food options are readily available and the setup is often mentioned as welcoming and well-organized. The presence of live cooking stations, fresh fruit and specialty items like spicy sausage, nasi lemak and roti prata adds to the appeal. Guests also appreciate the additional perks, such as the free shuttle service to nearby malls, which enhances the overall convenience.
However, some reviews indicate areas of improvement, including occasional delays in replenishing food and the breakfast area becoming crowded during busy periods. Despite these minor setbacks, the majority of guests highly recommend the breakfast at Opero Hotel, making it a significant part of their positive stay experience.
Opero Hotel Southkey in Johor Bahru offers a range of dining experiences that have generally pleased guests, particularly with their buffet options. Guests have praised the Ramadhan Iftar buffet and found the buffet lunches to be delicious with an excellent spread. Olivia Café, the hotel's main dining spot, has received commendations for the quality and variety of its food with both breakfast and dinner often surpassing expectations.
However, some aspects of the dining experience have room for improvement. A few guests found the dinner spread to be limited and not particularly good value for money. There were specific complaints about certain dishes being too salty or not fresh and some diners felt that dinner options during special events like Christmas were too restrictive.
Operational issues such as a coffee maker running out of milk and hot water dispensers not functioning properly were noted. Service, however, has been positive with staff going out of their way to assist guests beyond their designated tasks.
In summary, while Opero Hotel Southkey’s dining options boast many high points, consistent quality and variety could further enhance the overall dining experience.
Opero Hotel Southkey Johor Bahru has drawn varied feedback from its guests with a notable stream of compliments. Guests repeatedly highlight the hotel's cleanliness, calling the rooms "clean," "very clean," and "immaculate." Many appreciate the modern and stylish design of the rooms, which are described as well-lit, spacious, cozy and well-appointed. The ambiance and decor also receive favorable mentions, contributing to a comfortable and enjoyable stay.
However, room sizes are a mixed bag; while some guests find the rooms spacious and adequately sized, others feel they are a bit cramped or small, especially considering the cost. Beds and pillows are generally comfortable with particular praise for their not too soft or hard nature. The hotel's new and well-maintained condition also earns positive remarks.
Conversely, a few complaints recur, particularly regarding the inconsistent water pressure in showers and occasional funky or sewage-like smells. Some rooms have air conditioning issues with units either not cooling adequately or taking too long to cool the space. Cleanliness, although generally praised, does have lapses with sporadic mentions of dusty rooms and insufficient cleanings.
Facilities like the spacious bathrooms, comfortable beds and modern design are notable upsides. Despite some room-specific issues, including occasional problems with room amenities and smells, guests appreciate the overall comfort and cleanliness of the hotel, suggesting it's a solid choice for travelers seeking modern accommodations in Johor Bahru.
The beds at Opero Hotel Southkey Johor Bahru have generally received positive feedback from guests. Many reviewers have highlighted the comfort of the beds, often describing them as very comfortable, spacious and well-suited to their liking. The hotel provides a variety of bed sizes, from queen to king, which guests find agreeable with some noting that the beds are larger than typical. The mattresses, often cited as medium firm, seem to satisfy a wide range of preferences, although a few guests found them either too soft or too firm.
Notably, the pillows have garnered mixed reviews. While many guests found them to be extremely comfortable and just right in terms of firmness, others felt they were too soft or flat. Despite these minor discrepancies, the overall impression is that the bedding contributes to a restful night's sleep with some guests wishing their stay could be longer due to the comfort experienced.
Additionally, the cleanliness of the beds has been mostly praised, though there were occasional remarks about dirty bedsheets and stray hairs. However, the majority of guests have enjoyed a tidy and inviting sleeping environment. Contributing to the positive experience, the rooms are frequently described as clean and comfortable, enhancing the overall stay.
Overall, the consistent feedback about the comfort and quality of the beds makes them a standout feature of the Opero Hotel Southkey, ensuring guests a pleasant and restful night.
Opero Hotel Southkey Johor Bahru consistently impresses its guests with its high cleanliness standards. The hotel, relatively new and modern, has rooms that are frequently described as clean, spacious and cozy, boasting a fresh and tidy environment. Visitors are particularly pleased with the immaculate condition, noting that every corner exudes a sense of freshness and tidiness. The cleanliness extends from the reception to the restaurant with many guests appreciating the maintained cleanliness of the entire facility.
The bathrooms, although sometimes criticized for minor issues such as water stains or the occasional moldy smell, are generally kept clean with fresh towels regularly supplied. Guests are also appreciative of the clean and modern design of the rooms, which enhance their overall comfort and satisfaction.
The hotel’s fresh, pleasant atmosphere is often complemented by its clean surroundings, including the lobby that smells good and adds to the welcoming ambiance. While there are occasional mentions of inadequate housekeeping or specific areas needing more attention, the general consensus is that the cleanliness and maintenance of the hotel are excellent.
Overall, the combination of cleanliness, modern amenities and comfort makes Opero Hotel Southkey Johor Bahru a highly recommended place for travelers seeking a tidy and well-kept accommodation.
Opero Hotel Southkey Johor Bahru has garnered a wealth of positive feedback regarding its staff, standing out for their exceptional friendliness and helpfulness. Numerous guests appreciated the professional and warm demeanor of the team, highlighting their readiness to assist and their consistent polite behavior. The check-in and check-out processes were often noted to be quick and efficient.
Concierge and security staff received specific mentions for their attentive and courteous service, often going above and beyond to ensure a pleasant stay for guests. The reception team was also commended for their welcoming nature and quick responses to inquiries and issues.
However, some areas for improvement were identified, such as the speed of check-in at the front office and the effectiveness of housekeeping services. A few reviews pointed out occasional lapses in communication and the occasional lack of flexibility from the reception staff. Overall, the general consensus reflects a high standard of hospitality and professionalism from the staff at Opero Hotel Southkey Johor Bahru, making for a friendly and accommodating experience.
Opero Hotel Southkey Johor Bahru offers free Wi-Fi throughout the premises with generally positive reception. Guests have reported mostly strong and stable Wi-Fi connections, allowing for activities such as streaming on Smart TVs, which are equipped with Netflix and can be easily connected through smart view functions or Bluetooth for Spotify. However, some reviews indicated occasional issues, such as slow or totally non-functional Wi-Fi, particularly in the rooms and certain internet restrictions affecting gaming and website access. Despite these occasional challenges, the overall experience with Wi-Fi at the hotel was largely satisfactory, adding to the convenience of a stay at the establishment.
Opero Hotel Southkey Johor Bahru offers an impressive gym experience for its guests, highlighted by numerous enthusiastic reviews. The gym is described as amazing, excellent and superb, boasting a wide array of clean and well-maintained equipment. Fitness enthusiasts can take full advantage of its 24-hour accessibility, ensuring flexibility for any schedule. The gym is noted for its large size and great amenities, including yoga mats. Guests appreciate the decent and good quality of the facilities with the space consistently praised for being well-equipped and clean. Although there was a minor mention of only one working treadmill, overall impressions highlight the gym as a fantastic, well-maintained facility that effectively caters to the needs of its users.
Opero Hotel Southkey Johor Bahru's swimming pool has received mixed reviews. Many guests found the pool to be small and mentioned that it was not well-maintained with issues such as dirty water and poor cleanliness. Several reviews referred to ongoing maintenance and renovation work, which caused the pool to be closed or under construction during their stays. While some visitors appreciated the convenience of having the pool and gym on the same level, they expressed disappointment with the pool's lack of amenities, such as shade and bar service.
However, there were also positive remarks, highlighting aspects like the pool being quiet, open till late with lights and refreshing. A few mentioned enjoying the indoor pool and the infinity pool, which was seen as great. The pool was also noted to be conveniently located in the hotel. Despite these positive touches, the general consensus suggests that the pool area at Opero Hotel Southkey Johor Bahru could benefit from significant improvements in maintenance, size and additional features.
Opero Hotel Southkey Johor Bahru excels in providing convenient and complimentary parking facilities for its guests. The car park is described as clean, bright and secure with ample spaces, including those for handicapped individuals. Guests highlight the ease of parking access and the hassle-free process of validating parking tickets at the counter. The multi-storey car park offers sufficient parking space, making it easy to find a spot. Security is a strong point with patrols ensuring a safe experience.
Although some find the car park slope steep and the space tight in certain areas, overall, the parking experience is smooth and well-organized. Valet parking and the friendly service of the staff further enhance the convenience. Parking is particularly notable for being free for hotel guests, which adds significant value. Despite minor accessibility issues related to the parking area doors, the hotel's parking infrastructure is highly praised, offering multiple entries and a private, secured environment. This makes it an excellent choice for those traveling by car.
Opero Hotel Southkey Johor Bahru offers an array of amenities and services that appeal to families traveling with children. The hotel boasts family-friendly facilities, such as a pleasant playground area for kids, which keeps the little ones entertained. Many guests have enjoyed a comfortable and enjoyable stay with their families, appreciating the great rooms and cleanliness of the property. The breakfast spread has received high praises for its variety, making it a highlight of many family stays.
However, families with young children may encounter a few challenges. The lack of connecting rooms could disrupt the convenience for larger families. Also, some parents noted difficulties with kids showering due to problems with accessing hot water and the sometimes far walk to Midvalley Southkey. Additionally, improvements could be made in the kids club area to align with the high standards seen elsewhere in the hotel.
Staff service at Opero Hotel is notably commendable with several mentions of helpful and friendly concierge services. The shuttle service to Midvalley is another perk, particularly for families with elderly members who might find walking cumbersome. Special touches, such as birthday cake surprises and towel swans for wedding anniversaries, add to the personalized and thoughtful service experience here.
Despite some areas for improvement, the hotel’s ambiance, convenience and friendly atmosphere make it a suitable choice for family vacations and gatherings.
Opero Hotel Southkey Johor Bahru generally provides a commendable four-star experience with several positive attributes noted by guests. Reviewers consistently highlight the excellent service and friendly staff, alongside the aesthetically pleasing decor in common areas. The hotel's new and clean environment contributes to its good standing among four-star establishments, offering a decent value for both family and business travelers.
Despite these strengths, some aspects fall short of expectations for a four-star rating. The rooms, although clean, are smaller compared to other hotels in the category and a few guests pointed out issues like a weak air conditioner and an unpleasant smell in the toilets. Additionally, amenities such as hand towels and an operational swimming pool were lacking in some reviews.
Other aspects like the premium ambiance and housekeeping efforts received positive mentions with some guests even rating the service as comparable to five-star hotels. However, the hotel is described as not fully meeting the standards of other four-star hotels, indicating room for improvement in certain areas such as room comfort and additional facilities.
Opero Hotel Southkey Johor Bahru offers a variety of amenities tailored to business travelers. This hotel boasts good business facilities, including a well-equipped business center, frequent guest meets and an inviting ambiance near the lobby area. It is conveniently located, making it an excellent choice for business stays.
Guests have noted that the hotel is quiet and suitable for business with comfortable beds ensuring a good night's rest. The rooms are deemed worth the price and the facilities cater well to work-related needs.
However, the hotel has some downsides. Service consistency at the front desk varies with some guests experiencing unfriendly customer service and delays in response time. Housekeeping services were intermittently lacking with issues such as unclean bidets and insufficient toilet accessories being pointed out.
Despite minor drawbacks, such as the absence of an ATM service and water dispensers on individual floors, business travelers find the overall experience favorable, particularly highlighting the hotel's convenient location and amenities geared towards business needs.
Opero Hotel Southkey Johor Bahru receives positive remarks for its accessibility features, making it particularly suitable for guests with disabilities or limited mobility. The hotel is noted for its wheelchair-accessible rooms and showers, wide doorways and elevator access. Handicap-friendly parking is available, ensuring a smooth arrival and departure experience. Guests appreciate the easy access to nearby Midvalley Southkey, shopping malls and other local amenities, reinforcing the hotel's convenience. The logistics team receives praise for their friendliness and professionalism, going above and beyond to assist. The presence of private secured parking and accessible hotel areas further adds to the convenience. Overall, Opero Hotel Southkey offers an accessible, friendly and accommodating stay for all guests.
The outdoor pool at Opero Hotel Southkey Johor Bahru has received a mix of reviews from guests. Many have pointed out that the pool is clean and quiet, offering a refreshing experience. Descriptions like lovely, good-sized and calming indicate that guests generally enjoy their time by the pool. While the pool is appreciated for its cleanliness and peacefulness, some guests noted that it is not particularly large with a few mentioning its small size. The presence of both an adult pool and a kids' pool ensures options for different age groups, though the adult pool's size has room for improvement. Despite a few instances of debris and occasional closures, the overall consensus suggests that the pool is a pleasant feature of the hotel.
Opero Hotel Southkey Johor Bahru has garnered a reputation as a fantastic and ideal spot for honeymooners. The hotel offers a nice ambiance that adds to the romantic experience. Guests have appreciated the thoughtful inclusion of complimentary drinks at the bar and free breakfast during their honeymoon stay, which enhanced their visit. While some reviews did not explicitly mention specific honeymoon-friendly amenities, the overall feedback indicates it is highly recommended for couples looking to celebrate their special occasion.
Opero Hotel Southkey Johor Bahru is an ideal destination for couples seeking a romantic getaway. The suite accommodations are highly praised for their excellence and the facilities are noted as amazing, contributing to the overall romantic atmosphere. The ambiance of the hotel is particularly suitable for couples, providing a wonderful setting for special occasions such as anniversaries. Guests celebrating their wedding anniversaries mentioned the thoughtful gestures from the hotel staff, such as combining beds and creating memorable experiences. Although specific details about the romance were not always explicitly mentioned, the general sentiment is that Opero Hotel provides an excellent, romantic setting for couples.
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Location
The location is also valued for its tranquility, offering a peaceful stay away from the city's hustle and bustle while still providing quick access to major attractions and amenities. Many visitors appreciated the nearby restaurants, shops and other facilities, enhancing the overall experience. Additionally, the hotel's central position allows for easy access from major highways, which is a plus for those driving in from other regions.
The hotel itself has been noted for its cleanliness, modern design and friendly staff, which together contribute to a pleasant stay. With features like safe parking, a comfortable environment and well-maintained facilities, Opero Hotel Southkey Johor Bahru stands out as a value-for-money option for both casual and business travelers. Overall, the hotel's favorable location and solid amenities make it a popular choice for visitors to Johor Bahru.
Breakfast
Halal food options are readily available and the setup is often mentioned as welcoming and well-organized. The presence of live cooking stations, fresh fruit and specialty items like spicy sausage, nasi lemak and roti prata adds to the appeal. Guests also appreciate the additional perks, such as the free shuttle service to nearby malls, which enhances the overall convenience.
However, some reviews indicate areas of improvement, including occasional delays in replenishing food and the breakfast area becoming crowded during busy periods. Despite these minor setbacks, the majority of guests highly recommend the breakfast at Opero Hotel, making it a significant part of their positive stay experience.
Dinner
However, some aspects of the dining experience have room for improvement. A few guests found the dinner spread to be limited and not particularly good value for money. There were specific complaints about certain dishes being too salty or not fresh and some diners felt that dinner options during special events like Christmas were too restrictive.
Operational issues such as a coffee maker running out of milk and hot water dispensers not functioning properly were noted. Service, however, has been positive with staff going out of their way to assist guests beyond their designated tasks.
In summary, while Opero Hotel Southkey’s dining options boast many high points, consistent quality and variety could further enhance the overall dining experience.
Rooms
However, room sizes are a mixed bag; while some guests find the rooms spacious and adequately sized, others feel they are a bit cramped or small, especially considering the cost. Beds and pillows are generally comfortable with particular praise for their not too soft or hard nature. The hotel's new and well-maintained condition also earns positive remarks.
Conversely, a few complaints recur, particularly regarding the inconsistent water pressure in showers and occasional funky or sewage-like smells. Some rooms have air conditioning issues with units either not cooling adequately or taking too long to cool the space. Cleanliness, although generally praised, does have lapses with sporadic mentions of dusty rooms and insufficient cleanings.
Facilities like the spacious bathrooms, comfortable beds and modern design are notable upsides. Despite some room-specific issues, including occasional problems with room amenities and smells, guests appreciate the overall comfort and cleanliness of the hotel, suggesting it's a solid choice for travelers seeking modern accommodations in Johor Bahru.
Beds
Notably, the pillows have garnered mixed reviews. While many guests found them to be extremely comfortable and just right in terms of firmness, others felt they were too soft or flat. Despite these minor discrepancies, the overall impression is that the bedding contributes to a restful night's sleep with some guests wishing their stay could be longer due to the comfort experienced.
Additionally, the cleanliness of the beds has been mostly praised, though there were occasional remarks about dirty bedsheets and stray hairs. However, the majority of guests have enjoyed a tidy and inviting sleeping environment. Contributing to the positive experience, the rooms are frequently described as clean and comfortable, enhancing the overall stay.
Overall, the consistent feedback about the comfort and quality of the beds makes them a standout feature of the Opero Hotel Southkey, ensuring guests a pleasant and restful night.
Cleanliness
The bathrooms, although sometimes criticized for minor issues such as water stains or the occasional moldy smell, are generally kept clean with fresh towels regularly supplied. Guests are also appreciative of the clean and modern design of the rooms, which enhance their overall comfort and satisfaction.
The hotel’s fresh, pleasant atmosphere is often complemented by its clean surroundings, including the lobby that smells good and adds to the welcoming ambiance. While there are occasional mentions of inadequate housekeeping or specific areas needing more attention, the general consensus is that the cleanliness and maintenance of the hotel are excellent.
Overall, the combination of cleanliness, modern amenities and comfort makes Opero Hotel Southkey Johor Bahru a highly recommended place for travelers seeking a tidy and well-kept accommodation.
Staff
Concierge and security staff received specific mentions for their attentive and courteous service, often going above and beyond to ensure a pleasant stay for guests. The reception team was also commended for their welcoming nature and quick responses to inquiries and issues.
However, some areas for improvement were identified, such as the speed of check-in at the front office and the effectiveness of housekeeping services. A few reviews pointed out occasional lapses in communication and the occasional lack of flexibility from the reception staff. Overall, the general consensus reflects a high standard of hospitality and professionalism from the staff at Opero Hotel Southkey Johor Bahru, making for a friendly and accommodating experience.
Wi-Fi
Gym
Pool
However, there were also positive remarks, highlighting aspects like the pool being quiet, open till late with lights and refreshing. A few mentioned enjoying the indoor pool and the infinity pool, which was seen as great. The pool was also noted to be conveniently located in the hotel. Despite these positive touches, the general consensus suggests that the pool area at Opero Hotel Southkey Johor Bahru could benefit from significant improvements in maintenance, size and additional features.
Parking
Although some find the car park slope steep and the space tight in certain areas, overall, the parking experience is smooth and well-organized. Valet parking and the friendly service of the staff further enhance the convenience. Parking is particularly notable for being free for hotel guests, which adds significant value. Despite minor accessibility issues related to the parking area doors, the hotel's parking infrastructure is highly praised, offering multiple entries and a private, secured environment. This makes it an excellent choice for those traveling by car.
Family
However, families with young children may encounter a few challenges. The lack of connecting rooms could disrupt the convenience for larger families. Also, some parents noted difficulties with kids showering due to problems with accessing hot water and the sometimes far walk to Midvalley Southkey. Additionally, improvements could be made in the kids club area to align with the high standards seen elsewhere in the hotel.
Staff service at Opero Hotel is notably commendable with several mentions of helpful and friendly concierge services. The shuttle service to Midvalley is another perk, particularly for families with elderly members who might find walking cumbersome. Special touches, such as birthday cake surprises and towel swans for wedding anniversaries, add to the personalized and thoughtful service experience here.
Despite some areas for improvement, the hotel’s ambiance, convenience and friendly atmosphere make it a suitable choice for family vacations and gatherings.
4 Star
Despite these strengths, some aspects fall short of expectations for a four-star rating. The rooms, although clean, are smaller compared to other hotels in the category and a few guests pointed out issues like a weak air conditioner and an unpleasant smell in the toilets. Additionally, amenities such as hand towels and an operational swimming pool were lacking in some reviews.
Other aspects like the premium ambiance and housekeeping efforts received positive mentions with some guests even rating the service as comparable to five-star hotels. However, the hotel is described as not fully meeting the standards of other four-star hotels, indicating room for improvement in certain areas such as room comfort and additional facilities.
Business
Guests have noted that the hotel is quiet and suitable for business with comfortable beds ensuring a good night's rest. The rooms are deemed worth the price and the facilities cater well to work-related needs.
However, the hotel has some downsides. Service consistency at the front desk varies with some guests experiencing unfriendly customer service and delays in response time. Housekeeping services were intermittently lacking with issues such as unclean bidets and insufficient toilet accessories being pointed out.
Despite minor drawbacks, such as the absence of an ATM service and water dispensers on individual floors, business travelers find the overall experience favorable, particularly highlighting the hotel's convenient location and amenities geared towards business needs.
Accessible
Outdoor Pool
Honeymoon
Romantic
Yes, Opero Hotel Southkey Johor Bahru has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Opero Hotel Southkey Johor Bahru.
No, Opero Hotel Southkey Johor Bahru doesn't allow dogs.
Yes, parking facilities are available at Opero Hotel Southkey Johor Bahru.
Yes, Opero Hotel Southkey Johor Bahru has a gym.
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