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Summary of reviewsComfort Hotel Joinville is highly regarded for its exceptional location in the city center, providing easy access to numerous attractions, shopping malls, restaurants and other essential services. Guests appreciate the blend of activity and tranquility around the hotel, making it suitable for both leisure and business travelers. The inclusion of free parking further enhances its appeal.
The breakfast experience is generally well-received, praised for its variety, quality and the pleasant atmosphere in which it is served. Despite a few suggestions for more options catering to dietary restrictions, most guests find it satisfying and a highlight of their stay.
Reviews of the hotel's dinner vary with some guests enjoying the food and convenience of room service, while others encounter issues like long wait times and quality inconsistencies. The proximity to a variety of local dining options makes it easier for guests to find alternatives if needed.
Rooms at Comfort Hotel Joinville are often commended for their spaciousness, cleanliness and comfort. Features like high-quality bedding, good shower pressure and useful amenities contribute positively to guest experiences. However, some issues with noise from neighboring rooms and maintenance concerns have been reported, suggesting that some areas could benefit from updates.
Cleanliness across the hotel is generally praised with many guests highlighting the spotless conditions and the staff's adherence to hygiene protocols. A few isolated incidents regarding cleaning lapses do not significantly detract from the overall positive perception.
The hotel's staff receive extensive acclaim for their friendliness, professionalism and helpfulness, particularly the reception team. This exceptional customer service greatly enhances the guest experience and is frequently highlighted in reviews.
Free Wi-Fi is an appreciated amenity; however, it receives mixed reviews due to occasional slow and unstable connections. Strengthening the internet service could improve guest satisfaction in this area.
The parking facilities are positively reviewed for their convenience and accessibility, though the lack of covered parking is noted.
Families find the hotel accommodating, particularly praising the availability of cribs and the courteous staff. Despite some areas for improvement, such as clearer policies on additional charges and better room lighting, the hotel remains a recommended choice for family stays.
For those interested in nightlife, the hotel's prime location near a vibrant array of bars and restaurants is a significant advantage, contributing to an enjoyable stay.
Overall, Comfort Hotel Joinville offers a comfortable and convenient stay with spacious rooms, excellent service and a central location, making it a reliable choice for visitors to Joinville. Some areas for improvement include room maintenance, Wi-Fi stability and certain amenities to align more closely with its four-star rating, but these do not overshadow the generally positive guest experiences. Show more
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Categories
Family Friendly Hotel
This hotel is well-located and offers air-conditioned rooms and free WiFi. Children aged 7 and under stay for free. It offers child-friendly window designs and connecting rooms, ensuring safety and convenience for families.
Dog Friendly Hotel
This hotel allows one dog under 10 kg and cats are also welcome. The hotel is located close to museums, offers air-conditioned rooms, free WiFi and free private parking.
Business Hotel
Designed for corporate travelers, this hotel includes a business center and offers 3 spacious conference rooms for meetings and corporate events, with a total meeting space of 1,238 square feet. Guests have access to free WiFi and a fitness center.
Hotel with Parking
This hotel offers free on-site parking that is described as ample and easy to maneuver, providing excellent convenience for guests with vehicles.
Accessible Hotel
This hotel is highly rated for accessibility, featuring amenities for disabled guests. It also offers a fitness center and is conveniently located near local attractions.
3-Star Hotel
This hotel offers air-conditioned rooms and free WiFi. It is located close to the city center, making it a convenient choice for travelers. It provides essential amenities and comfortable accommodations.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Gym
Room Types
Deluxe Twin RoomLocated on higher floors, this air-conditioned room comes with a 32-inch LCD TV with cable channels, a minibar and private bathroom with a shower and hairdryer. Ironing facilities and 1 free bottle of water per day are also provided.
Superior Twin RoomThis air-conditioned room comes with a 32-inch LCD TV with cable channels, a minibar and private bathroom with a shower and hairdryer. Ironing facilities are also available.
Deluxe Double RoomLocated on higher floors, this air-conditioned room comes with a 32-inch LCD TV with cable channels, a minibar and private bathroom with a shower and hairdryer. Ironing facilities are available.
Superior Double RoomThis air-conditioned room comes with a 32-inch LCD TV with cable channels, a minibar and private bathroom with a shower and hairdryer. Ironing facilities are also available.
Guest Reviews
8.7
Very Good
Location
Comfort Hotel Joinville enjoys high praise for its exceptional location, frequently highlighted in guest reviews. Nestled in a prime spot in the city center, the hotel is conveniently positioned near the Mueller shopping mall, a variety of restaurants, bars, cafes, pharmacies and essential services. This central location allows visitors easy access to many of Joinville's main attractions by foot, including the gastronomic street and other points of interest.
Guests appreciate the hotel’s proximity to both commercial hubs and quiet, upscale neighborhoods, offering a balance between activity and tranquility. The nearby shopping centers and dining options provide ample choices for entertainment and convenience, making the hotel a practical choice for both leisure and business travelers.
Additionally, the hotel offers practical amenities such as free parking, which enhances the overall convenience of the location. The positive reviews continue to underline the cleanliness of the rooms, the comfort of the beds and the quality of the breakfast, complementing the hotel's strategic placement in downtown Joinville. This combination of location and amenities positions Comfort Hotel Joinville as a highly recommended stay for visitors seeking comfort and convenience.
Breakfast
The breakfast experience at Comfort Hotel Joinville garners generally positive feedback with guests frequently mentioning it as a highlight of their stay. It is described as very good, varied and delicious with a wide array of options including fresh fruits, cakes and cold cuts. Many customers commend the high quality and appetizing nature of the offerings. The breakfast is well-organized and served in a pleasant atmosphere, further enhanced by attentive and helpful staff ensuring timely replenishments and cleanliness.
There are, however, some areas noted for improvement. A few guests felt the breakfast did not quite reflect the level of the hotel, suggesting it could benefit from more variety, particularly for vegetarians, vegans and those requiring gluten-free options. Comments also included a desire for more elaborate choices like natural whole juices or freshly made omelettes. Despite these critiques, the majority found the breakfast to be satisfying and meeting their expectations, praising it as part of the hotel's commendable overall service.
In summary, while there are some suggestions for enhancement, the breakfast at Comfort Hotel Joinville consistently receives high marks for its quality, diversity and the excellent service provided by the breakfast team.
Dinner
Comfort Hotel Joinville offers a mixed dining experience according to guest reviews. While the restaurant itself is praised for its cleanliness and the delicious food served, there are some concerns that potential diners may wish to consider. The food, though generally described as great and delicious, has its occasional drawbacks, notably with buffet items sometimes being cold and meat tough due to advance preparation. The affordability of the dinner menu is appreciated, but some feel that given the price, the quality and variety could be better.
Dinner service in particular has received a split response; some guests enjoyed a very good dinner experience, mentioning the convenience of room service and well-served meals. Others, however, encountered issues such as long wait times for food, early closure of the kitchen and unprofessional service, including incorrect orders and rude waitstaff. A few even noted that their New Year's Eve dinner did not match the expectations set by the price.
Given that the restaurant closes relatively early, diners sometimes need to look for alternatives in the nearby area, which is conveniently close to downtown, Muller shopping mall and other main neighborhoods. Overall, while the restaurant has its merits, guests may want to consider local dining options for a more consistently satisfying experience.
Rooms
Comfort Hotel Joinville offers a mix of experiences when it comes to its rooms with many guests praising the spaciousness, cleanliness and comfort. The larger rooms are frequently highlighted as being particularly comfortable with high-quality beds, good shower pressure and well-maintained linens and fresh towels. The rooms tend to be clean and organized, providing a comfortable stay and are often equipped with useful amenities like irons, ironing boards and electric kettles.
However, there are several areas needing improvement. The soundproofing in the rooms is not always sufficient, leading to noise disturbances from neighboring rooms and the street. Some rooms are reported to be small with poor layout designs, especially the bathrooms. Maintenance issues such as old or broken furniture and poor room decoration have been noted, suggesting that a renovation in some areas could be beneficial.
Service at the hotel is generally well-regarded with attentive and courteous staff, making the overall experience more pleasant. The hotel's location is deemed perfect for convenience and the breakfast has received commendations for its quality.
In summary, Comfort Hotel Joinville stands out for its large, well-appointed rooms and excellent service, but it also faces challenges with noise levels and room maintenance.
Beds
The Comfort Hotel Joinville receives a mix of reviews about its beds, but overall, the impressions lean positively. Many guests found the beds to be comfortable with comments highlighting clean and fresh bed linen and towels. The variety in bed sizes and the spacious rooms contribute to a pleasant stay. Several guests mentioned the beds as "very comfortable" and "perfect," with some highlighting the quality of mattresses and pillows. The king-size beds were particularly appreciated for their comfort and large size. There were a few mentions of old or crooked beds which could use an upgrade and some guests felt the blankets provided were inadequate for colder nights. Despite these minor issues, the general consensus is that the beds at Comfort Hotel Joinville offer a good night's sleep, enhanced by thoughtful details like excellent sound insulation and delightful showers.
Cleanliness
Comfort Hotel Joinville receives generally positive feedback regarding its cleanliness with numerous guests noting that the hotel maintains clean and organized rooms and common areas. Many reviews highlight the impeccable cleanliness and well-kept facilities, often describing the environment as spotless, well-maintained and fresh-smelling. Guests appreciate the daily room cleaning service and effective hygiene protocols, which add to their overall comfort.
The friendly and attentive staff also contribute to the hotel's appeal, ensuring that the cleaning standards are met consistently. Moreover, the hotel's adherence to cleaning protocols, especially in the context of Covid-19, has been well-received, providing guests with a sense of safety and reassurance.
However, there are notable criticisms that highlight the importance of continuous improvement. Some guests have reported issues such as mold in the bathrooms, encrusted dirt in the showers and occasional lapses in room cleaning. There were also instances of broken doors and visible dirt in certain areas which suggest inconsistent maintenance.
Despite these concerns, the positive aspects of cleanliness at Comfort Hotel Joinville significantly outweigh the negatives. Guests express satisfaction with the overall atmosphere, the clean and well-maintained spaces and the rigorous cleaning protocols in place. As a result, the hotel is frequently described as comfortable and clean, making it a recommended option for travelers looking for a hygienic stay.
Staff
Comfort Hotel Joinville has received a considerable amount of praise for its exceptional staff. Guests consistently highlight the attentiveness, friendliness and helpfulness of the hotel employees. The reception staff, in particular, stands out for their politeness and efficiency, making the check-in process smooth and welcoming. Throughout the hotel, from management to the kitchen staff, the team is noted for their professionalism and courteous attitude.
The customer service provided is described as excellent with many guests feeling well taken care of during their stay. The employees' kindness and commitment significantly enhance the overall experience, earning the hotel high recommendations from satisfied visitors. Despite a few isolated incidents of less satisfactory interaction, the overwhelming sentiment points to a well-trained and dedicated staff who contribute greatly to the hotel's positive reputation.
In summary, Comfort Hotel Joinville is distinguished by its superb service and a highly commendable staff, making it a reliable choice for travelers seeking a hospitable stay.
Wi-Fi
Comfort Hotel Joinville provides free Wi-Fi access, a key amenity appreciated by many guests. While some have enjoyed great Wi-Fi with good speed, a significant number of reviews indicate issues with the internet service. Common concerns include a slow, unstable and frequently disconnecting Wi-Fi signal. Some guests report problems with weak signals, especially in their rooms. Others mentioned that the internet identification process could be improved. Despite these issues, there were still positive mentions highlighting instances of efficient and fast Wi-Fi. Overall, while there are moments of strong connectivity, the internet quality seems inconsistent, which could be an area for the hotel to address to enhance the overall guest experience.
Parking
Comfort Hotel Joinville receives generally positive remarks regarding its parking facilities with guests consistently praising the ample, spacious and easily accessible parking area. Many reviews emphasize the convenience of free parking and guests appreciate the large parking lot which is well-maintained and monitored. The parking area directly linked to the hotel makes it very user-friendly for travelers with cars.
However, it's important to note that the hotel does not offer covered parking, which was mentioned several times in the reviews as a drawback. Despite this, the parking experience is largely considered excellent with straightforward access and no bureaucratic hassles. Guests frequently highlight the great location of the hotel in conjunction with the ample parking, making it an attractive choice for those driving to Joinville.
Family
Comfort Hotel Joinville seems to be a popular choice for families looking to explore the region. Guests frequently mentioned that the hotel is suitable for family trips and has a welcoming atmosphere for those traveling with children. Despite the lack of specific family services listed, the hotel does offer suites with cribs at no additional cost, though some visitors noted the absence of a mattress for the crib.
Several reviews highlight that the staff were generally accommodating and courteous, exemplified by an instance where a receptionist upgraded a guest's apartment for a birthday celebration. However, the hotel's policy on extra beds for children seemed to cause some confusion with one guest charged despite expecting otherwise based on the hotel's website information.
Families visiting with young kids had pleasant experiences, though a few inconveniences were noted, such as dim lighting in rooms, noisy environments and occasional maintenance issues like a lock problem. Still, the efficient response from the front desk in addressing these issues received positive mention.
Overall cleanliness and hospitality at the hotel were commended by multiple guests, making it a recommended destination for family travels despite some minor drawbacks.
Nightlife
Comfort Hotel Joinville boasts a prime location for those who enjoy vibrant nightlife. The area is acclaimed for its numerous street bars, eateries and excellent restaurants. A mere 100 meters from the hotel, visitors can find a great shopping mall, adding to the convenience. The hotel is also situated close to gastronomy avenues, offering a wealth of dining options. Overall, the hotel's location provides easy access to good local nightlife and a variety of culinary delights.
4 Star
The Comfort Hotel Joinville is highly regarded for its strategic and convenient location with guests frequently praising its accessibility. Visitors consistently commend the hotel's breakfast, describing it as both perfect and very good. The spacious rooms are another highlight, offering comfortable beds and sumptuous showers, which many find to be a significant feature.
Service quality at Comfort Hotel Joinville receives notable mentions with guests lauding the quality and exemplary nature of the customer service provided. The reception staff is often highlighted for their welcoming demeanor, reinforcing a positive guest experience.
Despite these strengths, some reviews suggest a mismatch between the hotel's facilities and its four-star rating. Several guests feel that while the hotel delivers on its promises and offers good value for money, it aligns more with a three-star hotel standard rather than the expected four-star level. Some express disappointment with the overall standard, pointing out that some amenities and services could be improved to truly meet four-star expectations.
Overall, Comfort Hotel Joinville delivers a satisfying experience for travelers seeking a well-located and comfortable stay, albeit with certain limitations in terms of the star rating expectations and service sophistication.
Business
Comfort Hotel Joinville positions itself as a practical choice for business travelers, providing necessary facilities for a work stay. The hotel operates from early hours, which is convenient for guests with early schedules. Complimentary parking is available, alleviating concerns about vehicle safety and convenience.
The establishment is described as business-friendly, creating a comfortable environment geared towards those traveling for work. Guests mention that it feels like a business class hotel with good Wi-Fi speed to support online activities and virtual meetings. The hotel's restaurant on-site caters to business trip essentials, offering meals without needing to venture far.
However, the hotel offers basic amenities, suitable for functional, passing-through-the-city stays, focusing primarily on cost-benefit for business trips. Some reviews highlight a decent breakfast, although it's noted that the breakfast offerings are somewhat weak. While it generally maintains functional facilities for business purposes, the inability to provide company invoicing as requested has been a point of frustration for some guests.
Overall, Comfort Hotel Joinville is recognized as a practical choice for business stays, providing fundamental services and essentials needed for a business trip with a focus on convenience and functionality.
Accessible
Comfort Hotel Joinville receives high marks for its accessibility features, making it a favorable choice for guests with disabilities. The hotel offers spacious accommodations and large, accessible parking areas, ensuring convenience from the moment guests arrive. The facilities are described as excellent and hassle-free, highlighting the ease with which guests can move around the property. The hotel is often noted simply as accessible, a point emphasized by multiple reviewers. Additionally, the team at Comfort Hotel Joinville is praised for being extremely helpful and accommodating, further enhancing the overall experience for guests with disabilities.
Dog Friendly
Comfort Hotel Joinville is well-regarded for its pet-friendly policies, making it an appealing option for travelers with dogs. The hotel boasts patch areas specifically designed for dogs, ensuring that pets have a comfortable space to stretch and relieve themselves. Many guests have mentioned the polite and helpful staff, who contribute to a welcoming atmosphere for both humans and their furry companions.
Additionally, the hotel allows pets in the restaurant area, which is a significant plus for pet owners who prefer not to leave their pets unattended. While the hotel is accommodating to pets, some guests have noted the relatively high fees associated with bringing a pet along. The charge of R$50 per day for a pet stay has been a point of contention with some feeling that the fee is steep, especially given the limited services offered specifically for pets.
Despite the extra costs, the overall sentiment is that the hotel provides a good environment for those traveling with pets, making it a popular choice for pet owners visiting Joinville.
No, Comfort Hotel Joinville doesn't have any pool.
No, a spa isn't available at Comfort Hotel Joinville.
Yes, Comfort Hotel Joinville welcomes dogs.
Yes, parking facilities are available at Comfort Hotel Joinville.