Mercure Joinville Prinz
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Summary of reviewsMercure Joinville Prinz is favored by guests for its prime location in Joinville, offering easy access to the city center, a nearby mall, and a variety of excellent dining and entertainment options. The hotel is situated in a pleasant residential area, making it an ideal base for exploring local attractions.
Guests frequently commend the breakfast service, which features a diverse and tasty selection, with a special themed coffee on Sundays often mentioned as a delightful addition. While some suggestions for improvements exist, particularly in terms of variety and coffee quality, the breakfast is predominantly seen as a highlight of the stay.
The hotel's rooms are consistently praised for their spaciousness and comfort, providing ample space for families and travelers. Equipped with practical amenities and comfortable beds, guests find the accommodations relaxing, though some suggest that updates to decor and bathroom facilities could enhance the experience further. Despite isolated issues with noise and lighting, the overall room environment is well-received.
Cleanliness is another strong point, with the hotel maintaining high standards of hygiene in both rooms and common areas. Although there are suggestions for minor cleaning improvements, the modern facilities and helpful staff contribute to a pleasant stay.
The staff at Mercure Joinville Prinz are frequently described as friendly, helpful, and professional, with their attentiveness and bilingual abilities enriching the guest experience. Their excellent service is a notable aspect of the hotel, complementing its other strengths.
Parking receives mixed feedback, with its convenience appreciated but the separate charge noted as a downside. While some guests express dissatisfaction with parking service assistance, the availability of spacious parking remains a benefit for visitors.
The comfort of the beds is generally well-regarded, adding to the restful nature of the stay. However, some guests mention issues with the size and firmness of the beds, as well as sinking cushions. Despite these minor concerns, the beds largely meet guest expectations for comfort.
Overall, Mercure Joinville Prinz is recommended for its excellent location, accommodating staff, and comfortable rooms, making it a solid choice for travelers visiting Joinville.
Categories
Guests frequently commend the breakfast service, which features a diverse and tasty selection, with a special themed coffee on Sundays often mentioned as a delightful addition. While some suggestions for improvements exist, particularly in terms of variety and coffee quality, the breakfast is predominantly seen as a highlight of the stay.
The hotel's rooms are consistently praised for their spaciousness and comfort, providing ample space for families and travelers. Equipped with practical amenities and comfortable beds, guests find the accommodations relaxing, though some suggest that updates to decor and bathroom facilities could enhance the experience further. Despite isolated issues with noise and lighting, the overall room environment is well-received.
Cleanliness is another strong point, with the hotel maintaining high standards of hygiene in both rooms and common areas. Although there are suggestions for minor cleaning improvements, the modern facilities and helpful staff contribute to a pleasant stay.
The staff at Mercure Joinville Prinz are frequently described as friendly, helpful, and professional, with their attentiveness and bilingual abilities enriching the guest experience. Their excellent service is a notable aspect of the hotel, complementing its other strengths.
Parking receives mixed feedback, with its convenience appreciated but the separate charge noted as a downside. While some guests express dissatisfaction with parking service assistance, the availability of spacious parking remains a benefit for visitors.
The comfort of the beds is generally well-regarded, adding to the restful nature of the stay. However, some guests mention issues with the size and firmness of the beds, as well as sinking cushions. Despite these minor concerns, the beds largely meet guest expectations for comfort.
Overall, Mercure Joinville Prinz is recommended for its excellent location, accommodating staff, and comfortable rooms, making it a solid choice for travelers visiting Joinville.
Family Friendly Hotel
The hotel has comfortable rooms with options for reduced mobility and balconies. It also features a pool, sauna, massage room, and event rooms suitable for families.
Hotel with Swimming Pool
This hotel features a swimming pool, sauna, massage room, and comfortable rooms with options for reduced mobility and balconies. It also has a restaurant serving international cuisine and a bar, making it ideal for both relaxation and convenience.
Outdoor Pool
Business Hotel
This hotel features a well-equipped business center and conference/meeting rooms, with a total of 4 meeting rooms capable of holding up to 240 people, and the largest accommodating 100 people. It offers high-speed and wireless internet access, along with a 24-hour front desk and room service.
Hotel with Parking
This hotel provides parking on site. It also has an outdoor pool, fitness center, and restaurant.
Accessible Hotel
This hotel offers rooms with options for reduced mobility and wheelchair accessibility throughout the grounds. It includes amenities such as an elevator/lift, ensuring ease of movement for all guests.
Hotel with Outdoor Pool
The hotel features an outdoor pool with chlorure treatment, with a depth ranging from 1.35m to 1.5m. Guests can also utilize the sauna and massage room for further relaxation.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Guest Reviews
Mercure Joinville Prinz enjoys a prime spot in Joinville, consistently praised for its superb location. Guests frequently highlight its proximity to the city center, making it conveniently close to the mall and a variety of excellent restaurants, cafes, and bars. Nestled in a pleasant residential area, the hotel offers easy access to gastronomic delights, including a street bursting with dining options just three blocks away. Visitors appreciate the hotel's central setting, which facilitates exploring nearby attractions with ease. The location is complemented by spacious and comfortable rooms, enhancing the overall experience for those seeking both convenience and relaxation during their stay.
At the Mercure Joinville Prinz, breakfast is a highlight for many guests, often described as very good, great, or even excellent. Visitors frequently praise the diverse and tasty offerings, noting the impressive variety that includes everything from fruits and cheeses to breads and cereals. A themed coffee on Sunday is mentioned as a delightful surprise, enhancing the overall breakfast experience. Despite these positive reviews, some guests note room for improvement, pointing out issues such as lack of variety on certain days, absence of water at the buffet, and subpar coffee. Nonetheless, the majority of guests appreciate the plentiful options and tasty dishes, marking breakfast as a strong point of their stay.
The Mercure Joinville Prinz offers rooms that are consistently praised for their spaciousness and comfort, making it a great choice for families and travelers who appreciate extra room. Guests frequently mention the generous size of the rooms, with separate living areas that enhance the sense of space. The rooms are equipped with comfortable beds and practical amenities like electric kettles for tea and coffee, as well as excellent showers, providing a relaxing stay. Visitors appreciate the cleanliness and well-maintained condition of the accommodations. Despite the positive feedback on space and comfort, some guests note that the decor and bathroom facilities are somewhat outdated, suggesting the rooms could benefit from modernization. Additionally, the quality of rooms seems to vary, with some experiencing minor noise disturbances and issues with lighting. Overall, the hotel earns praise for its room size and comfort, complemented by attentive staff and good service.
At Mercure Joinville Prinz, the beds receive a mix of feedback from guests, with a noticeable emphasis on comfort. Many guests praise the beds as comfortable or even extremely comfortable, indicating that they contribute positively to a restful stay. Cleanliness and comfort are highlighted, and good beds coupled with quality pillows are noted by some reviewers. However, minor criticisms mention issues such as an old bed, hard beds, and springs causing discomfort. There are mentions that double room beds seem to be single in size, leading to discomfort for some guests. Additionally, cushions that sink are pointed out as a negative aspect. Despite these concerns, overall, the beds tend to meet guest expectations, providing a comforting aspect to the hotel experience.
The Mercure Joinville Prinz generally receives positive remarks for its cleanliness. Guests have noted that the hotel maintains a high standard of hygiene, with rooms that are consistently described as clean, spacious, and well-maintained. The hotel's service is often praised alongside its cleanliness, contributing to a pleasant stay. While some guests have mentioned areas that could use improvement, such as cleaning under the bed and refreshing some older furnishings, the overall impression is largely favorable. The hotel is described as modern, and while there are isolated instances of missed cleaning details, such as unchanged towels or a sighting of a cockroach, these are exceptions rather than the norm. Despite its older infrastructure, the consistent cleanliness and helpful staff make it a recommended choice for visitors.
The reviews for Mercure Joinville Prinz consistently highlight the excellence of its staff, with guests frequently praising the team for their great service and exceptional attentiveness. Descriptions such as friendly, helpful, and courteous are commonly used, emphasizing the staff's professionalism and kindness. Many guests appreciated their bilingual abilities, noting that communication in both English and Portuguese was seamless. From the initial warm welcome at reception to the ongoing attentive service, the staff's friendly demeanor and willingness to assist define the guest experience. While mostly positive, one review did suggest room for improvement in creating a more welcoming environment. Overall, the staff at Mercure Joinville Prinz stands out for contributing significantly to the guests' satisfaction, enhancing the hotel's already excellent location, breakfast, and cleanliness.
The parking situation at Mercure Joinville Prinz receives mixed feedback from guests. On the positive side, parking is available and is noted to be spacious, despite being uncovered. The parking service is outsourced, potentially contributing to its generally secure nature. However, several guests express dissatisfaction due to the parking being charged separately, which they feel should be included given the daily rate. Complaints highlight that parking assistance could be improved, with some having negative experiences. Despite these issues, the availability of parking remains a convenient option for guests.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Parking
Yes, Mercure Joinville Prinz has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Joinville Prinz.
No, Mercure Joinville Prinz doesn't allow dogs.
Yes, parking facilities are available at Mercure Joinville Prinz.
Yes, Mercure Joinville Prinz has a gym.
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