The Crowne Plaza Resort Asheville by IHG, has received mixed reviews with some guests disappointed and others praising the hotel's facilities and services. Positive reviews highlight the top-notch amenities, comfortable beds and recent updates to the hotel. The lobby and outdoor areas are also praised as great escapes from the city and there were no noise disruptions during stays. While some guests did not feel it was a true four-star hotel, others found it to be a good value for the money. Overall, the hotel offers a range of amenities and entertainment options, but travelers should be aware that it may not meet every expectation.
The Omni Grove Park Inn in Asheville is a must-visit hotel for those seeking amazing views and a historic setting. Guests were blown away by the breathtaking mountain views and stunning scenery surrounding the property. The hotel's outdoor verandas provided the perfect place to enjoy a cocktail and take in the gorgeous view of the mountains. Visitors also appreciated the hotel's proximity to downtown Asheville with opportunities for dining, shopping and exploring just a short distance away. The breakfast options were fabulous with guests raving about the very good buffet and exceptional brunch. The selection of outstanding restaurants on-site provided a fantastic dinner experience with great food and a choice of restaurants on the main floor. The staff was incredibly friendly and accommodating with visitors consistently praising their professionalism and willingness to go above and beyond to accommodate guests. The spa was a must-visit for guests seeking to pamper themselves with world-class amenities and top-notch customer service. The beds were extremely comfortable with heavenly mattresses and perfect pillows. The resort is decorated beautifully with an abundance of open fireplaces that create a stunning Thanksgiving/Christmas vibe. The Omni Grove Park Inn is simply an absolutely amazing hotel that radiates luxury and is a must-visit for anyone interested in exploring Asheville's rich history. Couples have raved about their experiences here, from celebrating their 50th wedding anniversary to enjoying a few days together, making it the perfect destination for a romantic getaway.
For a visit to Asheville, the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG Hotel, provides an ideal base. Its location near the junction of I-40 and I-26 offers convenience for both business and leisure travelers. After a day exploring Asheville's vibrant downtown or hiking in the Great Smoky Mountains National Park, guests can relax in the newly renovated guest rooms. These rooms feature free Wi-Fi, spacious workspaces and plush bedding for a comfortable night's sleep. A complimentary breakfast buffet with all the morning favorites is also available. Guests can maintain their fitness routine by utilizing the 12-person indoor hot tub and fitness center. Furthermore, free parking and easy access to Asheville's top attractions, such as the Biltmore Estate and Asheville Outlet Mall, make this hotel an ideal choice for an unforgettable stay in Asheville. Staying at the Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG Hotel, guarantees experiencing the best of Asheville in comfort and style.
Summary of reviews
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG is a great choice for families looking for a safe and comfortable stay. While some reviewers found the rooms a bit small for a group of four adults, others had a great experience on a mother/daughter trip. The hotel offers a pancake making machine in the breakfast area that kids will love and the outdoor pool is a hit with guests of all ages. Although there aren't many nearby dining options for families arriving late, this hotel is the perfect spot to stop after a long drive and will add to your family's exceptional vacation experience.
The Quality Inn & Suites Biltmore East in Asheville garners positive feedback for its prime location, strategically placed off I-40 and near the Blue Ridge Parkway, providing guests with easy access to major attractions like the historic Biltmore Estate and downtown Asheville. The hotel's proximity to scenic areas and various dining options enhances the convenience and enjoyment of guests' stays. Despite some noting a roadside motel ambiance, the location's practical and safe environment appeals to budget-conscious travelers.
Breakfast offerings at the hotel receive a mix of reviews but are generally seen positively. Guests appreciate the variety, including scrambled eggs, sausage biscuits, waffles and more with hot items and a waffle station earning praise. However, the breakfast area’s tendency to fill up quickly and occasional issues with cold food suggest room for improvement.
Room cleanliness and spaciousness are frequently highlighted with many guests acknowledging the comfort of the beds and the convenience of features like mini-fridges and microwaves. However, issues such as unpleasant odors, dated furniture and noise disturbances are recurring complaints. While some maintenance problems and occasional cleanliness lapses are noted, many guests still find their stays satisfactory.
The cleanliness of the hotel is generally viewed as acceptable with notable mentions of well-maintained bathrooms and tidy facilities. However, inconsistencies in housekeeping, such as dirty floors and occasional bug sightings, suggest variability in standards that need addressing.
The staff at Quality Inn & Suites Biltmore East receive predominantly positive reviews for their friendliness and helpfulness. The front desk and housekeeping teams are particularly commended, contributing significantly to a welcoming environment despite occasional reports of unhelpful behavior.
Guest opinions on the hotel's free WiFi are mixed. While some find it fast and reliable, others report weak signals and connectivity issues, indicating inconsistent internet service throughout the property.
Parking receives mixed reviews with free parking and convenient spots for first-floor rooms being highlights. However, tight spaces, hilly terrain and crowded conditions pose challenges, especially for larger vehicles.
For families, the hotel experience is mixed with positive mentions of convenient parking but several drawbacks such as non-functional amenities and inconsistent family-friendly services. Some families report a lack of suitable accommodations.
Bed comfort varies with guests divided between those who find the beds comfortable and those who encounter hard or squeaky mattresses. Cleanliness issues and size concerns also arise, though king-sized beds receive specific praise.
In-room jacuzzis and hot tubs are a notable highlight for many guests, enhancing the stay experience despite occasional cleanliness and functionality issues. These amenities contribute positively to the overall impression of room features.
The hotel offers good accessibility for disabled guests with handicap accessible rooms and well-lit bathrooms designed for convenience. However, the lack of an elevator and distant staircases may pose challenges for some guests.
Pet-friendly policies are appreciated by guests, allowing dogs for a small fee. The lack of dedicated dog walk areas and some cleanliness issues near pet zones are noted, but the overall accommodation for pets is satisfactory.
Overall, Quality Inn & Suites Biltmore East presents a blend of positive features and areas needing improvement with its excellent location, friendly staff and certain room amenities standing out as key strengths.
Lambuth Inn is frequently lauded for its exceptional location, nestled above Lake Junaluska and surrounded by majestic mountains, providing a tranquil and picturesque setting that consistently impresses guests. The inn serves as an ideal retreat for those seeking peace and natural beauty, while also offering convenient access to nearby attractions such as the Smoky Mountain National Park and the Blue Ridge Parkway. Its charming exterior and friendly community further enhance the welcoming atmosphere.
The breakfast experience receives mixed reviews, though some guests praise the quality of the buffet and complimentary morning coffee. However, the lack of onsite dining options prompts some visitors to seek meals elsewhere, posing an inconvenience for those expecting more comprehensive amenities.
Rooms at Lambuth Inn reflect a blend of historic charm and modern conveniences, with guests frequently highlighting the comfort and high-quality mattresses. The serene ambiance and breathtaking views from rooms overlooking the lake or mountains contribute to a tranquil escape. The high standards of cleanliness and maintenance throughout the property, including the well-kept grounds, are consistently recognized, reinforcing a peaceful and relaxing stay despite occasional minor service needs.
The staff at Lambuth Inn is renowned for their hospitality and attentiveness, often going above and beyond to ensure a pleasant experience. Guests commend individuals like Diane, Jim, and Andy for their exceptional service, fostering a welcoming atmosphere that complements the inn’s scenic location.
Overall, Lambuth Inn provides a compelling experience focused on comfort, tranquility, and excellent service, with its stunning location and hospitable staff contributing significantly to guests’ enjoyment.
The Terrace Hotel at Lake Junaluska is a charming retreat nestled in the picturesque Great Smoky Mountains, offering a serene escape with stunning lakeside views. Its ideal location provides easy access to the lake, walking trails, and nearby attractions, making it an excellent base for exploration. Guests appreciate the cleanliness and maintenance of the hotel, with well-kept grounds and a peaceful ambiance that harmonizes with the natural beauty.
The hotel's breakfast experience is warmly received for its variety and flavor, with guests enjoying a buffet selection that adds to their morning enjoyment amidst the beautiful lake views. The rooms are noted for their spaciousness and impeccable cleanliness, with comfortable beds and linens contributing to a restful stay. Although some furnishings may seem dated, and amenities like refrigerators and microwaves are limited, the overall experience remains positive.
A highlight of the hotel is its exceptional staff, who are consistently praised for their friendliness and attentiveness, enhancing the welcoming atmosphere. While the offsite community pool isn't immediately convenient, the serene environment and variety of activities around the hotel create a relaxing experience. Families find the hotel to be a perfect destination for quality time, embracing the warm, family-oriented atmosphere that the hotel provides.
In summary, The Terrace Hotel at Lake Junaluska is favored for its tranquility, cleanliness, and friendly service, offering a refreshing getaway with magnificent views and a comforting atmosphere.