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Summary of reviewsKL Hotel by WMM Hotels enjoys a highly favorable reputation for its prime location, being strategically situated near highways and industrial areas, making it exceptionally accessible for both travelers and business guests. The convenience is further enhanced by easy access to public transportation, the Fritz-Walter Stadium and nearby amenities including shopping centers and food establishments. Guests find the hotel surprisingly quiet despite its proximity to major roads, offering a peaceful and restful atmosphere.
The rooms are spacious, modern and well-designed. They come equipped with necessary amenities such as large refrigerators, cooking facilities and small kitchens or kitchenettes, catering to both short and extended stays. Most guests commend the cleanliness, stylish furnishings and thoughtful arrangements of the accommodations. The smooth, contactless check-in process adds to the hassle-free experience. While there are occasional complaints about cleanliness and maintenance, the overall sentiment reflects excellent value for money due to the modern and well-maintained facilities. Free parking and reliable Wi-Fi are additional conveniences, though the latter can be inconsistent.
When it comes to cleanliness, reviews vary. Many guests highlight the clean and comfortable rooms, praising the modern design and well-maintained bed linens. However, some report inconsistent housekeeping with issues such as dusty surfaces, hair on floors and in bathrooms and general residue. Despite these concerns, guests who experienced a clean stay found it highly satisfactory.
Staff interaction at KL Hotel by WMM Hotels receives mixed feedback. While phone assistance is deemed friendly and competent, the lack of on-site staff poses challenges, especially after 10 PM or during emergencies. The hotel's robust automatic system ensures smooth check-ins, yet some guests struggle with key codes. Email and smartphone communication generally work well, although response times can vary. Despite the absence of on-site support, the hotel's new furnishings, comfortable beds and spacious bathrooms contribute to a cozy stay with some shortcomings in Wi-Fi connectivity observed.
Parking is a notable highlight with ample and practical spaces directly in front of guests' rooms, providing an efficient and stress-free arrival and departure process. The accessibility is particularly appreciated by those on a stopover or business trip. Nevertheless, occasional issues with overcrowding and the lack of electric charging stations and designated handicap parking are noted.
Comfortable beds are praised by many, although some find them too firm. The spaciousness and quality bedding are positively mentioned with quiet and well-equipped rooms enhancing overall comfort. Minor issues like mattresses sliding apart or occasional bed cleanliness concerns are offset by the otherwise cozy accommodations.
KL Hotel by WMM Hotels also stands out for its accessibility features, including ground-floor rooms and a straightforward digital check-in process. It is wheelchair accessible with handicap-friendly bathrooms, making it a suitable choice for guests with disabilities. Some accessible rooms could benefit from additional amenities, but the overall ease of access makes the hotel appealing for barrier-free accommodations.
In summary, KL Hotel by WMM Hotels is highly recommended for its strategic location, spacious and modern rooms, convenient parking and commendable accessibility features. While there is room for improvement in housekeeping and staff availability, the hotel provides excellent value for a comfortable and practical stay. Show more
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Categories
Hotel with Parking
This hotel provides a large free parking area directly in front of the hotel, suitable for cars, vans, and trucks. Free private parking is available on site.
Accessible Hotel
This hotel provides accommodation with free WiFi and free private parking. The overall safety and ease of access make it a solid choice for those seeking barrier-free accommodation.
Cheap Hotel
Room Types
Single RoomThe single room provides a carpeted floor, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. This single room offers a flat-screen TV. The unit offers 1 bed.
Standard Double RoomThe double room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator and kitchenware. This double room has a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
Location
KL Hotel by WMM Hotels boasts a prime location for travelers seeking convenience and tranquility. Situated near the highway, it is exceptionally accessible, making it an ideal stopover for those on long journeys. The close proximity to major roads ensures easy and quick access to the city center and nearby amenities, including shopping centers and food establishments.
Despite its nearness to the bustling highway, the hotel is surprisingly quiet, offering a peaceful atmosphere perfect for restful nights. For business travelers, the location is advantageous due to its close connections to industrial and office buildings, making commuting effortless.
Guests appreciate the clean and spacious rooms and the hotel's convenient location near the Fritz-Walter Stadium and public transportation options. Though the hotel is set in an industrial area, it remains a practical choice for those with their own vehicles, thanks to ample parking and great transport links. Overall, the location, coupled with reasonable pricing and spotless accommodations, makes KL Hotel by WMM Hotels a favored choice for many.
Rooms
KL Hotel by WMM Hotels offers spacious, modern rooms that are well-equipped and excellently designed. Many guests appreciate the large bedrooms and bathrooms, which often include substantial refrigerators, small kitchens or kitchenettes. The accommodations provide all necessary amenities for a short stay, such as cooking facilities and fridges, making them suitable for both brief and extended visits.
Most reviews highlight the cleanliness and modern furnishings of the rooms with many mentioning that the interiors are stylish, comfortable and thoughtfully arranged. The check-in process is smooth and contactless, contributing to a hassle-free experience. Additionally, the hotel’s proximity to the motorway, combined with good sound insulation, makes it convenient for travelers without being noisy.
However, there have been some complaints about cleanliness and temperature control with some guests noting that rooms were cold upon arrival or not properly cleaned. Instances of unresponsive or rude support and maintenance issues like calcified kettles and clogged sinks have also been reported. Despite these shortcomings, the overall sentiment indicates that the hotel provides excellent value for money with its modern and well-maintained facilities.
Free parking and reliable Wi-Fi add to the convenience, making this hotel a practical choice for travelers seeking a comfortable stay without unnecessary frills.
Beds
Guests of KL Hotel by WMM Hotels have shared a variety of experiences regarding the hotel beds. While many praised the beds for being comfortable and good for a restful sleep, there were frequent mentions of the mattresses being too hard or stiff, causing some discomfort. The beds were noted to be spacious and equipped with quality bedding, which many found excellent.
There were some negative remarks about the mattresses sliding apart and occasional issues with bed cleanliness, such as hair on the sheets. Despite these concerns, others found the beds to be super comfortable, particularly appreciating the quiet and well-equipped rooms, which enhanced the overall comfort. The presence of kitchenettes and proper hotel amenities also contributed to a positive stay for many guests.
Cleanliness
KL Hotel by WMM Hotels presents a mixed bag when it comes to cleanliness with several guests acknowledging the clean and modern design of rooms, comfortable beds and good value for money. Many found their rooms to be clean and quiet and highlighted well-maintained bed linens and sanitation facilities. The presence of a large refrigerator and spacious bathroom in some rooms also added to the comfort.
However, numerous guests reported issues indicating inconsistent housekeeping standards. Complaints included dusty surfaces, hair found on floors and in bathrooms and residue left on various surfaces. Some pointed out specific problem areas such as mold in the shower grout, dirty curtains and trash from previous occupants not being cleared. Several also highlighted that minor repairs and thorough cleaning, particularly in the bathroom and kitchen areas, were needed. Issues like sticky surfaces, unclean dishes and dirt in corners were commonly mentioned with some describing their rooms as very dirty or inadequately cleaned.
In conclusion, while some guests had a satisfactory stay with clean accommodations, others encountered significant housekeeping lapses, suggesting that while the hotel has potential, there is a need for more consistent cleaning practices to ensure a uniformly good experience for all visitors.
Staff
KL Hotel by WMM Hotels offers a mixed experience when it comes to staff interaction and support. Guests appreciate the friendly and competent assistance provided over the phone with several reports praising the cleaners for their thoroughness and efficiency. However, many found the lack of on-site staff an issue, especially when dealing with problems after 10 PM or in emergencies. The hotel operates largely through automatic systems, making check-ins smooth and hassle-free, but the reliance on key codes can be confusing for some guests.
While email and smartphone communication was generally effective, there were complaints about unresponsiveness and delayed replies. Some guests pointed out the lack of proper on-site support and the difficulty in reaching any staff, even through emergency numbers. Despite these challenges, the hotel’s self-check-in system is appreciated for its convenience and reduced human contact, lowering Covid-19 risk.
In terms of amenities, the hotel excels with newly furnished, modern rooms featuring comfortable beds and spacious, clean bathrooms. Many found it an excellent value for money with beautiful furnishings and large TVs contributing to a cozy stay. Yet, the inconsistent Wi-Fi connectivity remains a drawback.
Overall, while KL Hotel by WMM Hotels has room for improvement in staff communication and presence, it delivers on cleanliness, comfort and convenience, making it a reasonable choice for travelers who prioritize a smooth, contactless experience.
Wi-Fi
KL Hotel by WMM Hotels seems to grapple with significant issues regarding its Wi-Fi service. Across numerous reviews, guests highlighted that the Wi-Fi was often slow, unstable and sometimes completely nonfunctional. Several noted that the internet connection was too weak for streaming or any substantial online activity with instances of the Wi-Fi frequently disconnecting or failing to connect at all. In some rooms, Wi-Fi reception was reportedly nonexistent. While a few guests did mention that the Wi-Fi worked perfectly for them, these instances were rare. The hotel's check-in process, however, was often mentioned positively, indicating a smoother experience in that area. Overall, potential guests might want to manage their expectations regarding internet connectivity during their stay.
Parking
The 'KL Hotel by WMM Hotels' offers practical and abundant parking options that are a highlight for many guests. The convenience of parking spaces right in front of the door is widely appreciated, allowing for easy access and a seamless experience, particularly beneficial for those on a stopover or business travelers. Free parking is available for all rooms, which adds to the overall convenience.
There are plenty of parking spaces available, ensuring that most guests can find a spot without much hassle. However, there have been occasional mentions of limited parking space, overcrowding or the need to park on the street. Despite these minor issues, the majority of reviews emphasize ample and spacious parking opportunities.
The parking setup allows cars to be parked directly in front of guests' rooms, contributing to an efficient and stress-free arrival and departure process. While the hotel's location in an industrial area may not offer a central position, the easy access from the motorway and proximity to restaurants compensate for it.
However, some downsides include the absence of electric charging stations and designated handicap parking. Additionally, the outdoor steps can be slippery and potentially dangerous. These issues, though notable, seem to be overshadowed by the overall practicality and ease that the parking facilities provide.
Accessible
KL Hotel by WMM Hotels has garnered praise for its accessibility features, particularly accommodating guests with disabilities. The hotel offers ground-floor rooms that are easy to access and ensures a 24-hour, hassle-free check-in process, which can be completed entirely online. This digital check-in is straightforward, employing key codes and access passwords, making the experience smooth and efficient for all guests.
The property has ample parking options and rooms that are designed with easy accessibility in mind. Reviews highlight the wheelchair accessibility of the hotel and the availability of handicap accessible bathrooms. Furthermore, the hotel's location allows easy reach of accessible services in town, enhancing its appeal to guests with disabilities.
While most feedback is positive, it's noted that some accessible rooms lacked certain amenities, such as a hot plate and kettle and had inconvenient power outlet placements. Despite this, the overall safety and ease of access make KL Hotel by WMM Hotels a solid choice for those seeking barrier-free accommodations.
No, KL Hotel by WMM Hotels doesn't have any pool.
No, a spa isn't available at KL Hotel by WMM Hotels.
No, KL Hotel by WMM Hotels doesn't allow dogs.
Yes, parking facilities are available at KL Hotel by WMM Hotels.