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Radisson Plaza Hotel at Kalamazoo Center

Kalamazoo , 100 West Michigan Avenue (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Radisson Plaza Hotel at Kalamazoo Center is a beautifully designed 4-star hotel in a great location with helpful and amiable staff. The rooms, though small, are immaculate and offer cozy bedding. The hotel provides numerous options for leisure and enjoyment. The staff was particularly accommodating during the pandemic, providing complimentary upgrades. While parking can be challenging with an additional $20 charge, the hotel and convention center are an overall pleasure to stay at with a calm and relaxing ambiance.
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Hotel with Spa

Blush Salon Spa, located within Radisson Plaza Hotel at Kalamazoo Center, is the ultimate destination for a pampering experience. Indulge in a range of treatments, from luxurious facials to rejuvenating massages, all performed by licensed professionals using only the finest, sustainable products. Enhance your natural beauty with lash extensions, a new haircut, and flawless makeup, or relax and unwind with a soothing massage and a revitalizing facial, complete with an eye treatment. Experience ultimate relaxation in the modern and private beauty lounge, complete with a steam sauna. Soak up the tranquil atmosphere and let yourself be pampered at Blush Salon Spa in Kalamazoo.

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room This room offers free WiFi and a 37-inch flat-screen TV. Tea and coffee-making facilities are also provided.

King Suite with Whirlpool Offering a spacious full kitchen with a refrigerator and dishwasher, this suite includes free Wi-Fi and a 37-inch flat-screen TV.

Queen Room with Two Queen Beds This double room has air conditioning and cable TV.

Concierge Level - King Bed Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with satellite channels. The unit has 1 bed.

One-Bedroom King Suite - Non-Smoking The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Concierge Level - 2 Queen Beds Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

One-Bedroom Suite with Two Queen Beds - Non-Smoking The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

King Suite with Sofa Bed - Non Smoking

King Room - Non Smoking

King Suite with Roll-In Shower - Disability Access/Non Smoking

One Room Suite - Non Smoking

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non Smoking

Standard Room J

About Radisson Plaza Hotel at Kalamazoo Center

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Guest Reviews

7.9

Good

Location

The Radisson Plaza Hotel at Kalamazoo Center boasts an excellent location in the heart of downtown! Many guests appreciated the good environment and convenient access to public transportation. With an awesome central location, there is lots to do nearby, from dining options right on the property to wandering around the town at night. The hotel also offers a variety of shops for your convenience. Despite occasional panhandlers on the street, the hotel and its immediate surroundings are praised for being clean and well-maintained. Highly recommended for those seeking a great location and friendly staff!

Breakfast

The Radisson Plaza Hotel at Kalamazoo Center is a great choice if you're looking for a hotel with breakfast included. The private lounge with breakfast is a highlight and there's always Starbucks available in the morning. While breakfast at The Morning Dish is only available from Thursday to Sunday, there are grab-and-go options for the weekdays. Some guests found the breakfast options overpriced and unpleasant, but overall the breakfast was good. A few guests were disappointed that there was no breakfast restaurant Monday through Thursday, but others simply opted not to have breakfast. While there were some COVID-related limitations, such as no buffets and limited availability, these did not detract from the overall positive experience. Just be sure to double-check whether breakfast is included before booking, as one guest reported not being informed of a change in breakfast service.

Rooms

The Radisson Plaza Hotel at Kalamazoo Center boasts comfortable and clean rooms with exceptionally good options available on the concierge level. The spacious and clean bathrooms were a highlight for many guests, although some did report smaller or cramped rooms that didn't match the pictures online. The hotel itself is stunningly beautiful and situated in a nice area, but there were a few issues with construction and non-working elevators during our stay. While some guests reported outdated or dirty rooms, most found their accommodations to be modern and well-taken care of. However, there were a few instances of uncleanliness with hair left in the bathroom and on sheets. Overall, while some guests felt the rooms were small for the price, the comfortable beds and clean, spacious options made for a pleasant stay.

Beds

The beds at the Radisson Plaza Hotel at Kalamazoo Center have received mixed reviews from guests. While some guests found the mattresses too hard or too soft, others found them to be comfortable and slept soundly. The pillows were described as small and uncomfortable by some while others did not have an issue with them. Unfortunately, a few guests had a bad night's sleep due to the discomfort of the bed. However, there were also guests who raved about the very comfy beds. In some cases, guests noticed the bed was slanted or at an angle, affecting their sleep position. Nevertheless, overall, the Radisson Plaza Hotel at Kalamazoo Center provides guests with a decent place to sleep.

Cleanliness

The Radisson Plaza Hotel at Kalamazoo Center is a great choice for travelers looking for a clean and convenient place to stay. Guests consistently commented on the cleanliness of the hotel, including the rooms and bathrooms. Some even described the hotel as "very nice and clean!!" However, it's worth noting that a small number of guests did encounter issues with cleanliness, including dusty areas, stray hairs and a disappointing experience with dirty sheets and used condoms left in the room. Despite this, the hotel seems to be generally well-maintained and a good choice for those looking for a clean and comfortable stay.

Staff

The Radisson Plaza Hotel at Kalamazoo Center boasts an outstanding staff that guests rave about in their reviews. From the helpful and friendly front desk clerks to the accommodating room service and valet attendants, the staff at this hotel goes above and beyond to make every guest's stay comfortable and enjoyable. Reviews mention that the Burdicks staff, Starbucks staff and even the manager (with the exception of one rude interaction) were all wonderful. Despite a few minor complaints about lack of instructions or some isolated negative experiences, the majority of reviews praise the exceptionally friendly and pleasant staff. Due to the pandemic, the hotel even gave out free upgrades to guests, making their stay even more spacious and comfortable. Overall, guests highly recommend this hotel for its great location and outstanding staff.

Pool

The Radisson Plaza Hotel at Kalamazoo Center offers a delightful indoor heated pool and hot tub, perfect for guests looking to unwind after a long day. Guests loved the peaceful and relaxing atmosphere around the pool, but some wished that it would stay open later than the early closing time of 9 pm. Unfortunately, some reviewers also experienced a shortage of towels at the pool, but overall, guests highly appreciated the availability of the pool. However, one thing to keep in mind is that the pool is not part of the hotel but rather a separate facility. The pool also strictly follows a rule allowing a maximum of three people in the hot tub, which might be an inconvenience for larger families.

Parking

The Radisson Plaza Hotel at Kalamazoo Center offers guests a convenient attached skywalk parking garage, although a few guests mentioned the garage could use some cleaning. Some guests were surprised by the cost of parking, but the staff was accommodating and offered to comp the parking for some guests. Others found the parking to be great, but a few guests struggled with the cost and validation process. Despite these few negative comments, parking at the hotel was generally positive and convenient.

4 Star

The Radisson Plaza Hotel at Kalamazoo Center is a stunningly beautiful 4-star hotel located in a nice area with friendly staff. The location is excellent with a parking garage attached via a skywalk. While the rooms may be small for the price, they are clean and have very comfy beds. The hotel offers many opportunities for relaxation and entertainment. The staff is very accommodating, especially during the pandemic when they provided free upgrades to guests. However, parking can be a struggle with an additional $20 charge, which some guests found disappointing. Despite this, the hotel and convention center were very nice overall with a serene atmosphere that made for a pleasant stay.

Yes, Radisson Plaza Hotel at Kalamazoo Center has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Radisson Plaza Hotel at Kalamazoo Center.

No, Radisson Plaza Hotel at Kalamazoo Center doesn't allow dogs.

Yes, parking facilities are available at Radisson Plaza Hotel at Kalamazoo Center.

Yes, Radisson Plaza Hotel at Kalamazoo Center has a gym.

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