Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers a tranquil and picturesque setting ideal for a relaxing retreat while remaining conveniently close to Ottawa's attractions. Guests highly appreciate the serene environment, complete with beautiful views, outdoor activities like walking trails and golf courses and easy access to the Koena Spa and excellent dining options like the Kona restaurant. Despite some minor parking challenges, the location is popularly recommended for its peace and accessibility to the city.
The rooms stand out for their spaciousness, modern aesthetic and comfort, featuring clean and well-laid-out spaces with comfortable beds and stylish decor. The cleanliness of the rooms, while mostly praised, received mixed reviews as some guests noted areas needing improvement such as dusty floors and neglected bathroom tiles. However, countless compliments on the comfortable, super comfy mattresses often emphasized the restful night’s sleep provided by the hotel's beds.
Dining experiences at the hotel are a highlight with guests praising the excellent Japanese fusion restaurant and the exceptional service at Kato restaurant. Although some found the menu to be a bit expensive with occasional item shortages, the overall food quality and pleasant dining atmospheres received positive feedback. Breakfast received mixed reviews with some enjoying the included meals while others criticized the variety, service speed and value for money.
The hotel's staff is consistently commended for their exceptional hospitality, professionalism and willingness to go above and beyond to ensure a pleasant stay. Staff members were often mentioned for their friendly demeanor and efficiency in addressing guest needs, contributing significantly to the hotel's overall positive experience.
The Koena Spa is another guest favorite, praised for its relaxing atmosphere and clean facilities, adding a resort-like feel to the property. The gym also received high marks for being well-equipped, catering well to fitness enthusiasts.
While touting a serene environment and adult-oriented amenities, the hotel is less suitable for families with children. Facilities and policies are primarily geared towards adult comfort, which might not meet the expectations of families looking for kid-friendly activities.
Overall, Chateau Cartier Hotel & Resort, an Ascend Collection Resort provides a harmonious blend of comfort, excellent service and a relaxing environment, making it a favored choice for those seeking a serene escape with convenient access to Ottawa's attractions.
The Best Western Plus Ottawa City Centre is widely recognized for its prime location, accommodating a range of visitors from families to business travelers. Set in a central area, the hotel offers easy access to attractions such as universities, shopping centers, and restaurants, and is just a short taxi ride from downtown Ottawa. This positioning, coupled with excellent value for money, attentive service, and spacious parking, make it a standout choice for those visiting Ottawa.
Guests consistently praise the cleanliness of the hotel, mentioning immaculate rooms that are among the cleanest they’ve encountered. The rooms themselves are spacious, modern, and well-equipped, ensuring a comfortable stay. The friendly and helpful staff add to this positive experience, being noted for their exceptional service across all areas, including the front desk and dining venues.
The outdoor pool provides a refreshing retreat for families, although it occasionally faces maintenance challenges. Families particularly value the clean and spacious accommodations and the convenience of in-suite kitchens, which contribute to a warm, family-friendly environment. Comfortable beds enhance restful sleep, cementing the hotel’s reputation for providing cozy and welcoming lodgings.
While breakfast reviews are mixed, guests generally appreciate the flavor and variety offered by the hotel's restaurant, noting the excellent service and reasonable prices. The dining experience extends to dinner, where good food and service receive positive mentions despite occasional wait times. This culinary convenience is a draw, especially for business travelers who benefit from efficient check-ins, ample parking, and easy navigation around Ottawa.
Overall, the Best Western Plus Ottawa City Centre emerges as an attractive option for various travelers, highlighting a blend of comfort, convenience, and service that keeps guests returning.
The Ramada Plaza by Wyndham Gatineau/Manoir du Casino is positively regarded by visitors, particularly for its strategic location. The hotel’s proximity to major attractions like the nearby casino, Ottawa's parliament buildings, museums, Gatineau Park and local amenities such as grocery stores, restaurants and shopping centers enhance the guest experience. Visitors also appreciate the ample, free parking available, making the stay even more convenient for those traveling by car.
Guests have generally favorable impressions of the hotel's breakfast, noting a well-stocked buffet with a variety of options and a good quality-to-price ratio. The friendliness and courtesy of the breakfast and reception staff contribute to a positive dining experience. However, some guests were disappointed by the extra cost of breakfast and inconsistent availability.
The rooms at the hotel receive significant praise for their spaciousness, cleanliness and modern amenities like fireplaces and hot tubs. Comfortable beds and good room layouts are commonly mentioned positive aspects. Despite some concerns about outdated decor and maintenance issues, most guests find the rooms comfortable and well-equipped.
Cleanliness is a mixed area with many guests satisfied with the cleanliness of the rooms and the friendliness of housekeeping staff. However, issues like dirty hallways and inconsistency in cleaning detail are points needing improvement.
Staff at the hotel are typically described as kind, attentive and professional. The helpfulness of front desk, housekeeping and restaurant personnel contribute to a welcoming atmosphere, though occasional reports of unprofessionalism indicate some inconsistencies.
The free Wi-Fi service provided by the hotel has mixed reviews with some guests finding it reliable and easy to access, while others experience connectivity issues and find limitations in the number of devices per connection frustrating.
The gym is appreciated for its cleanliness and adequate facilities, albeit some equipment functionality issues and lack of amenities like towels and air conditioning. The indoor pool is enjoyed by families, particularly children, though concerns about cleanliness and maintenance detract from the overall experience.
Parking is generally hassle-free with ample, clean and free spaces available, although some guests note occasional difficulty in finding spots. The proximity of parking to the hotel entrance is also a plus.
Families find the hotel particularly accommodating with spacious rooms suitable for larger groups and child-friendly amenities like the pool. The hotel's value for money and polite staff further enhance its appeal as a family vacation spot.
Beds at the hotel receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, although some report the beds being too soft or worn.
Overall, the Ramada Plaza by Wyndham Gatineau/Manoir du Casino is well-regarded for offering a comfortable stay with strategic location advantages, friendly staff and good amenities, though there are areas like dining options, cleanliness and Wi-Fi connectivity that could benefit from improvement.
Swiss Hotel in Ottawa receives considerable acclaim from guests, primarily for its strategic location and dedicated staff. Positioned in the heart of the city, the hotel offers easy access to key landmarks and vibrant spots such as Byward Market and Parliament, making it an ideal choice for travelers eager to explore Ottawa. Despite being in a bustling area, Swiss Hotel ensures a peaceful stay, maintaining high standards of cleanliness and tranquility that guests appreciate. Rooms are noted for their immaculate condition and charming decor, providing a cozy retreat. Although they are compact, the thoughtful furnishing and spotless upkeep contribute to a comfortable experience.
While the absence of breakfast leaves room for service improvement, coffee, tea, and chocolate in the mornings offer some respite. However, nearby alternatives compensate for this shortfall. The welcoming and friendly staff stand out, consistently offering guidance and warmth that enhances the stay. The hotel owner, Ms. Sabine, and her team are frequently commended for their kindness, adding a personalized touch that leaves guests feeling at home.
Swiss Hotel also impresses with its bedding, receiving praise for the exceptional comfort of its beds, which contribute to restful nights. Although pillows receive mixed reviews and heavy quilts may affect sleep temperature, the beds generally remain a highlight. Guests find value for money with clean, bright accommodations combined with attentive service, making Swiss Hotel a desirable choice for those seeking a pleasant, centrally-located stay in Ottawa.
Days Inn by Wyndham Ottawa is highly praised for its exceptional downtown location, offering convenient access to Ottawa's key landmarks such as Parliament Hill, the ByWard Market and Rideau Mall. The hotel's central position enables guests to easily explore the city's shopping districts, restaurants and cultural sites, making it an ideal base for leisure and business travelers.
The staff frequently receive positive mentions for their friendliness and helpfulness with guests describing the team as accommodating and professional. This welcoming atmosphere, especially noted at the front desk, contributes greatly to a pleasant stay. The reliable and fast WiFi is another highlight, ensuring guests remain connected during their visit.
Guest reviews reveal a high level of satisfaction with the comfort and cleanliness of the beds. The spacious, clean rooms, equipped with amenities like refrigerators and coffee makers, provide a comfortable environment. The beds, in particular, are noted for their comfort and quality, contributing to a restful sleep experience.
Despite these positives, the hotel has a few areas needing improvement. Breakfast services have received consistent criticism for being nonexistent despite initial promises and communication regarding this is often unclear. Cleanliness outside of the rooms is another concern with some guests pointing out issues such as dirty carpets, moldy shower curtains and inconsistent housekeeping.
The hotel itself is described as somewhat dated with mentions of outdated décor, poor lighting and maintenance issues in some rooms. These factors, coupled with sporadic complaints of unhelpful staff encounters, indicate that the overall experience may not always meet expectations for a three-star establishment.
For those seeking an affordable stay with a prime location and excellent WiFi, Days Inn by Wyndham Ottawa presents a practical option. The comfort of the beds and the friendly service from most of the staff add value, though potential guests should be aware of the dated facilities and some inconsistencies in service and cleanliness.
Categories
Ski
Rooms with Fireplace
Sustainability Journey
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-5 out of 5 hotels in and around Kanata