Hakone Kowakien Hotel has garnered significant acclaim for its picturesque mountain location, providing a tranquil escape with easy access to various attractions and transportation options. Guests appreciate the proximity to the Yunessun hot spring theme park, with complimentary access enhancing the overall appeal. Despite minor confusion due to similarly named establishments nearby, the hotel is strategically situated, offering calming mountain views and a peaceful retreat.
The hotel's breakfast and dinner experiences are highly regarded, with abundant, delicious buffets that cater to both Japanese and Western tastes. Guests particularly enjoy the free-flowing alcohol during meals, which adds an indulgent touch to their dining experience. While crowding during dinner and late dining times can be challenging, the overall culinary offerings are considered satisfying and enjoyable.
Room accommodations consistently impress with their cleanliness and comfort. Spacious rooms with modern amenities and breathtaking views contribute to a welcoming atmosphere, with upgrades pleasantly surprising some visitors. Family rooms are notably spacious, further enhancing relaxation for all guests. The cleanliness extends throughout the hotel's facilities, including the onsen and communal spaces, resulting in a serene and inviting environment.
The hotel's staff is praised for their friendly and accommodating demeanor, providing excellent customer service and enhancing guests' experiences. The presence of Chinese-speaking staff aids international visitors, and interactions with children are particularly positive, creating a family-friendly atmosphere.
The spa facilities, including open-air baths and private onsen options, offer delightful experiences complemented by stunning mountain views. While the spa services are not considered exceptional, they adequately meet guests' needs, contributing to overall relaxation during their stay.
For families, the hotel offers numerous amenities, such as a dedicated kids' play area and easy access to Yunessun, ensuring a fun-filled experience. The family-friendly ambiance, coupled with spacious accommodations, caters to guests of all ages, making it a popular choice for family vacations.
Beds at the hotel generally provide comfort and cleanliness, contributing to restful nights. Although opinions on mattress firmness vary, most guests enjoy a pleasant sleep experience.
In summary, Hakone Kowakien Hotel excels in delivering a revitalizing and memorable stay through its location, culinary offerings, welcoming staff, and family-oriented amenities, making it a favored destination for travelers.
The Sheraton Grande Tokyo Bay Hotel is an exceptional choice for families visiting Tokyo Disney with its convenient location right across the Bayside Station of the Disney Monorail and a short walk to both Disney Parks. The hotel offers a variety of dining options with guests highly praising the breakfast options and attentive staff during meal service. The spacious and clean rooms, comfortable beds and excellent housekeeping services make for a comfortable stay, although some guests noted concerns about dated room design and cleanliness issues. The hotel's facilities, including the fantastic pool and other amenities, are perfect for families with kids. The hotel's staff are accommodating, helpful, friendly and knowledgeable, although some guests suggest that the hotel could benefit from adding more staff to assist with busy periods. Overall, the Sheraton Grande Tokyo Bay Hotel is highly recommended for families seeking a luxurious Tokyo stay.
APA Hotel & Resort Ryogoku Ekimae Tower has garnered mostly positive reviews across various aspects of its offerings. Guests frequently commend its exceptional location, which provides easy access to transportation options like the nearby Ryogoku JR and Oedo Line stations. This prime positioning makes it convenient for exploring Tokyo's major attractions such as Akihabara, Asakusa and Shibuya, while also being close to local gems like the Ryogoku Kokugikan and Hokusai Museum. Visitors appreciate the tranquility of the location coupled with its connectivity, making it a restful yet strategic base for Tokyo explorations.
The breakfast experience at the hotel receives high praise for its variety and taste, albeit with some guests finding it pricey. The morning buffet caters well to both Japanese and Western dietary preferences, offering a range of dishes from miso soup and omelets to croissants and Japanese curry. The spacious dining area and the live omelette station are standout features, making breakfast a noteworthy part of the stay.
Guests also enjoy the mix of dining experiences available on-site, including a buffet restaurant, a bistro and a café. While the on-site dining options can be expensive, the 31st-floor dinner provides a pleasant atmosphere for those seeking a fancy dining experience. The convenience of a 24/7 Lawson convenience store within the hotel is frequently mentioned as a handy alternative for quick meals.
The rooms, though compact, are efficiently designed and equipped with all necessary amenities. Cleanliness and modern decor consistently receive positive feedback. High-floor rooms offer stunning views of Tokyo, particularly of landmarks like the Skytree, enhancing the overall guest experience. Despite some minor issues like the need for requested daily cleaning, most guests find the rooms comfortable and practical.
Cleanliness across the hotel is regularly praised, from the spotless rooms to the well-maintained communal spaces. Guests appreciate the modern amenities and the sumo-themed decorations that add to the hotel’s appealing atmosphere.
The hotel staff are generally described as friendly, helpful and professional. Instances of language barriers are noted but do not significantly detract from the overall positive interactions with the staff, who are commended for their attentive service.
Free Wi-Fi in the rooms is another strong point with guests reporting reliable and fast connections. However, the lobby’s Wi-Fi could use improvement.
The gym, although small and limited in equipment, is functional and appreciated for its cleanliness and quietness. The rooftop pool offers stunning city views and adds to the relaxation experience, though some guests find the additional access fee a bit pricey.
Parking at the hotel receives mixed reviews due to its limited availability and additional cost. Nonetheless, it remains a convenient option for those traveling by car.
In summary, APA Hotel & Resort Ryogoku Ekimae Tower is well-regarded for its strategic location, clean and comfortable accommodations, diverse breakfast offerings and friendly staff, making it a convenient and enjoyable choice for visitors exploring Tokyo.
Hotel Nikko Narita is highly acclaimed for its strategic location near Narita Airport, making it an ideal choice for travelers with early departures or late arrivals. The efficient free shuttle bus service, running every 20-30 minutes, further enhances its convenience. Guests appreciate the easy access to rental car services and Narita town, along with on-site amenities like a Lawson convenience store.
The hotel's breakfast buffet is a standout feature, praised for its extensive selection of Japanese and Western dishes, starting as early as 5:30 am. Guests find it worth the expense despite occasional cost concerns. Dinner options are equally varied and well-regarded with the sushi and Chinese restaurants receiving particular accolades. However, some find the dining prices high compared to outside options.
The spacious and clean rooms offer comfort and modern amenities such as Smart TVs with Netflix. While some furnishings appear dated, the overall feedback highlights the cleanliness and functionality of the accommodations. Families find the hotel especially accommodating with family suites, thoughtful amenities for children and spacious layouts.
The exemplary cleanliness extends to both rooms and public areas with diligent housekeeping maintaining a spotless environment. The staff are repeatedly praised for their efficiency, friendliness and helpfulness, often going above and beyond to meet guests' needs and ensuring a smooth check-in/out process.
Wi-Fi generally provides a strong, reliable connection across the hotel, though there are occasional reports of instability. The pool, when accessible, is well-regarded but often noted as closed or under renovation. Parking is ample and conveniently located with free on-site options and a useful shuttle bus service.
Overall, Hotel Nikko Narita offers a comfortable and convenient stay, particularly for transit passengers and families, living up to its four-star reputation with spacious accommodations, excellent service and a prime location.
Hilton Odawara Resort & Spa offers a serene escape atop a hill, providing spectacular ocean views and a peaceful retreat from city life. Its strategic location near Hakone National Park and convenient shuttle service to nearby train stations make it an ideal spot for nature exploration and easy access, despite its distance from Odawara Station. Guests frequently praise the stunning vistas from their rooms and balconies, contributing to the resort's tranquil ambiance.
The breakfast experience at the resort is highly rated for its diverse and flavorful buffet, blending Japanese specialties with Western favorites. Guests often enjoy dishes like seafood rice bowls, and despite occasional crowdedness, the breakfast remains a highlight that sets a satisfying tone for the day. Dinner receives mixed reviews, with commendations for the delicious taste but some criticism for limited variety and high costs. A more extensive menu could enhance the dining experience.
The rooms are celebrated for their spaciousness, cleanliness, and comfort, particularly those offering sea views. The well-appointed accommodations combine modern amenities with traditional elements, ensuring a restful stay. The facility's commitment to cleanliness extends to the spa and onsen, creating a welcoming and meticulously maintained environment that contributes to guests' overall satisfaction, despite minor issues noted around the outdoor pool.
The resort's staff consistently receive high praise for their friendliness and helpfulness, enhancing guests' experiences across all areas of the resort. Specific staff members are singled out for their excellent service, underscoring the high standards maintained by the team. The pool area is frequently lauded as exceptional, offering a space perfect for relaxation and family enjoyment. The clean and versatile indoor and outdoor pool options, along with an appealing hot water pool, ensure a rejuvenating experience for all visitors.
Families find the Hilton Odawara Resort & Spa particularly accommodating, with a wealth of leisure activities that cater to children and adults alike. The spacious Japanese-Western style rooms and attentive staff create a convenient and enjoyable stay, supported by dietary accommodations such as gluten-free options. The combination of beautiful scenery, relaxing amenities, and family-friendly activities make this resort a top choice for those seeking an enjoyable and fulfilling vacation.
Kusatsu Onsen Hotel Village is highly regarded for offering a peaceful retreat amidst a serene forest setting, away from Kusatsu Town's bustling tourist spots. Although it is not centrally located, guests appreciate the efficient and complimentary shuttle service that provides easy access to various attractions, including the Yubatake, ski resorts, and the town center. The countryside ambiance, with lodges and log cabins, enhances the unique stay experience, particularly appealing to families seeking tranquility.
The hotel's breakfast and dinner buffet receive high praise for their variety and delicious offerings, with guests favoring Japanese selections. They mention standout features like made-to-order omelets and tempura, and the friendly staff contributes positively to the dining experience. Kusatsu Onsen Hotel Village impresses with its spacious and clean rooms, which are often described as charming and comfortable. The cabins and log houses, some with jacuzzis and cozy fireplaces, add a sense of private retreat, while providing breathtaking views.
Cleanliness is mostly well-maintained, despite some concerns about older parts of the hotel. Guests laud the attentive staff for their service and hospitality, despite occasional communication challenges due to language differences. The spa facilities, particularly the onsen sourced from Yubatake, are highly commended, offering a unique and relaxing experience.
Families find the village to be family-friendly, with ample activities and comfortable accommodations, enhancing the overall appeal for those traveling with children. While Wi-Fi connectivity is limited in some accommodations, the hotel provides diverse swimming facilities, including indoor and outdoor pools that are well-received.
Overall, Kusatsu Onsen Hotel Village is seen as a place offering good value for money, with guests expressing a desire to return due to the welcoming atmosphere, excellent service, and memorable stay experiences. Although bedding receives mixed reviews, the hotel's facilities and charm contribute to a highly praised and memorable visit.
The Grand Mercure Nasu Highlands Resort & Spa is generally well-regarded for its strategic location, dining, and family-friendly environs. Located amidst scenic plateaus and close to various tourist attractions, the resort offers a perfect blend of exploration and relaxation. Families find the location ideal, with convenient access to both farms and parks, ensuring plenty of activities for children.
The culinary experience, particularly the breakfast buffet, is a highlight of guest stays, praised for its variety and flavor. Although breakfast can become crowded, the range of options and the unique dining experiences, such as creating custom burgers, are well received. Dinner offerings mirror this diversity, with a buffet that includes all-you-can-eat shabu-shabu and a remarkable dining ambiance on the 13th floor.
The rooms at the resort cater well to families, with Japanese-style accommodations that are spacious and generally clean. While guests note some signs of wear, such as old carpets and outdated decor, the overall comfort and family-friendly features like indoor and outdoor play areas enhance the experience. Cleanliness is a notable strength in common areas, despite some reported inconsistencies in room maintenance.
Guests commend the friendly and helpful staff, who contribute significantly to the welcoming atmosphere. However, certain busy times reveal occasional delays and communication issues. The spa is a standout, offering a serene environment with luxurious amenities such as a cypress bath and sauna, ensuring relaxation and indulgence.
The resort excels in its child-first approach, with well-equipped play areas and amenities tailored for families. While there is room for improvement in bed comfort, the hotel provides thoughtful touches to enhance the stay. Overall, the Grand Mercure Nasu Highlands Resort & Spa offers a memorable experience, particularly for families, making it an appealing destination for relaxation and exploration.
Located in Nikko's most popular onsen area, Kinugawa, Asaya hotel first opened its doors in 1888. This 5-star ryokan offers exquisite facilities and high quality of service to all guests, while also allowing them to experience the beauty of Nikko and traditional Japan. Apart from the excellent facilities, the hotel also offers breathtaking views of the natural landscape that surrounds the hotel.
Summary of reviews
Asaya offers a remarkable retreat nestled amidst picturesque mountains and serene waters, ideal for those seeking tranquility away from urban hustle. Although somewhat remote, its location next to the Kinugawa River provides breathtaking natural views, especially enjoyed from the open-air baths, which capture the surrounding beauty. Guests appreciate the expansive, luxurious rooms that blend traditional Japanese style with modern comforts, offering spectacular mountain and river views. Cleanliness is a cornerstone of Asaya's appeal, with meticulous attention to detail across its facilities, ensuring a pristine and relaxing environment.
The culinary offerings at Asaya are outstanding, with both breakfast and dinner buffets earning high praise for their abundant variety and exceptional quality. The breakfast buffet impresses with its customizable omelets and unlimited salmon roe, garnering admiration despite minor limitations in Western options. Dinner is celebrated for its delightful array of Japanese, Western, and Chinese cuisines, alongside luxurious items like steak and crab. Dining, paired with the breathtaking natural setting, becomes a memorable experience enhanced by the attentive and polite staff, whose hospitality is a key contributor to the overall satisfaction of guests.
On top of the dining and room comforts, Asaya provides extraordinary spa facilities, including rooftop hot springs that offer stunning panoramic views and a serene bathing experience. The serene ambience and immaculate facilities make it a destination many guests wish to revisit. The spa complements relaxation with numerous bathing options, such as saunas and cold baths, further enhancing the soothing retreat. This luxurious haven provides a diverse and indulgent escape that harmonizes traditional Japanese style with modern luxury, delivering an enchanting experience that surpasses expectations.
Kinugawa Royal Hotel stands out for its prime riverside location along the scenic Kinugawa River, providing breathtaking views and convenient access to many local attractions like Kinutateiwa Bridge, Kinugawa Onsen Ropeway, Tobu World Square and Edo Wonderland. Guests particularly enjoyed the picturesque setting and proximity to nature, making it ideal for leisurely walks and sightseeing.
The hotel's dining experiences received high praise, particularly the buffet-style breakfast and dinner, which offered a diverse array of Japanese and Western dishes. The all-you-can-drink alcohol option was a notable perk, adding great value to meals. Guests found the food to be delicious and plentiful with the morning and evening buffets contributing positively to their overall stay.
Rooms at Kinugawa Royal Hotel generally provided a comfortable and spacious experience, especially those on the top floors with picturesque views. Many guests appreciated the traditional Japanese ambiance, complete with futons and ample amenities. However, reviews on room quality were mixed; while some found the accommodations clean and well-maintained, others reported issues with cleanliness, outdated facilities and occasional bugs, likely due to the riverside location.
Staff at the hotel were consistently praised for their friendliness and excellent service. The front desk staff were particularly noted for their prompt and courteous responses to issues, enhancing the overall guest experience. The attentive and helpful nature of the hotel employees left a positive impression on many visitors.
Overall, Kinugawa Royal Hotel offers a scenic, convenient and cost-effective base for travelers exploring the historic and natural beauty of Kinugawa. While there are areas for improvement, particularly in terms of cleanliness and facility upkeep, the beautiful setting, diverse dining options and attentive staff make it a solid choice for those seeking both comfort and value.
Hotel East 21 Tokyo garners predominantly positive reviews across various categories, making it a commendable choice for travelers seeking a blend of convenience, comfort and service.
The hotel's **location** strikes a perfect balance between accessibility and tranquility. Situated just a 10-minute walk from Toyocho Station on the Tokyo Metro Tozai Line, it offers excellent transport connections to Narita and Haneda airports as well as popular attractions like the Tokyo Disney Resort. The surrounding area is rich with dining options, convenience stores and a shopping center integrated into the hotel complex, featuring pharmacies, cafes and massage services. Guests enjoy the peaceful neighborhood and the spectacular views of Tokyo Skytree, particularly at night. The complimentary shuttle service to Toyocho Station and Disneyland adds to the convenience, making it a popular choice for both city explorers and Disney enthusiasts.
The **breakfast** at the hotel receives high praise for its abundance and variety. The breakfast buffet offers a wide range of both Japanese and Western dishes with made-to-order omelettes, crispy bacon and udon noodles being particularly popular. Guests describe the breakfast as delicious and one of the best they have had in a hotel. Although some feel more variety, especially in Western options, could enhance the experience, the overall feedback is overwhelmingly positive.
The **dining options** at Hotel East 21 Tokyo are diverse and well-regarded. With several on-site and nearby restaurants offering a range of cuisines, guests can enjoy everything from ramen and KFC to fine French and Japanese dining. The sushi and Japanese restaurants on the top floor are particularly praised for their quality. While the in-hotel dining options are on the pricier side, the variety and quality generally meet guest expectations. Convenience is further enhanced by nearby supermarkets and convenience stores for quick meals or snacks.
Guest reviews of the **rooms** highlight their spaciousness and cleanliness with many appreciating the big windows offering stunning views of the Tokyo Skytree. Rooms are well-maintained, though a few comments mention slightly outdated facilities. Overall, guests find the rooms comfortable, clean and well-equipped with amenities like coffee makers and spacious bathrooms featuring long bathtubs.
**Cleanliness** is a consistent theme in guest reviews with high marks given to both rooms and common areas. Housekeeping is noted for their thoroughness and professionalism, contributing to a comfortable stay. Despite minor issues like occasional stained carpets, the hotel’s commitment to maintaining a spotless environment is clear.
The **staff** at Hotel East 21 Tokyo are frequently commended for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and responsive nature of the staff, particularly at the front desk. Despite occasional language barriers, the staff’s enthusiasm and sincerity shine through, resulting in high levels of guest satisfaction.
The **free Wi-Fi** is generally well-regarded with many guests finding it stable and fast. While some experienced occasional connectivity issues, overall, the Wi-Fi meets the needs of most guests.
**Gym** and **pool** facilities receive mixed reviews. While both are praised for their quality and attractiveness, access to these amenities incurs significant fees. The gym is noted as being somewhat outdated and both facilities have restricted usage times. Despite these drawbacks, those willing to pay the extra charges appreciate the available amenities.
**Parking** is another well-reviewed aspect with guests noting the spacious and conveniently located parking lot. The affordability and extended availability of the parking are appreciated, though some believe the price could be lower.
Finally, the availability of an **EV charging station** adds convenience for visitors with electric vehicles, although the limited number of charging points and difficulty in using them due to socket compatibility could be improved.
In summary, Hotel East 21 Tokyo offers a well-rounded and positive experience with its convenient location, excellent breakfast, diverse dining options, clean and comfortable rooms and friendly staff, making it a highly recommended choice for travelers.
International Resort Hotel Yurakujo is praised for its strategic location near Narita Airport, making it an ideal choice for travelers with early flights or layovers. The hotel offers a complimentary and efficient shuttle service, connecting guests to nearby cities and Tokyo Station, which simplifies transportation and enhances accessibility. Set amidst serene green areas, the hotel provides a tranquil retreat with unique views of airplanes taking off and landing. Despite limited nearby dining and shopping options, guests enjoy the convenience of a 7-Eleven and local bus stop.
The dining experience, particularly the breakfast buffet, is well-received for its high-class selections and ample variety. The Japanese-focused offerings, with some Western options, are appreciated for their well-executed flavors. Although some guests find the pricing high and the variety limited, the breakfast experience is complemented by personal touches such as make-to-order dishes. The dinner buffet also impresses with unlimited crab, although some guests noted issues with food temperature and variety.
Rooms at the hotel are spacious and comfortable, comparable to luxury standards, featuring king-size beds and quality amenities. While some furnishings are dated, the rooms are consistently clean and well-maintained, providing a cozy atmosphere. Guests benefit from thoughtful in-room amenities, and the overall comfort is enhanced by quiet surroundings and friendly staff.
The hotel is widely recognized for its cleanliness, with spotless guest rooms and well-maintained facilities contributing to a welcoming and relaxing environment. Despite minor critiques, the overall cleanliness and diligent staff efforts are positively remarked upon, adding to the hotel's appeal.
The staff at International Resort Hotel Yurakujo consistently deliver exceptional service, known for their friendliness, attentiveness, and language skills. Their professionalism and willingness to accommodate individual guest needs enhance the overall service experience.
Free Wi-Fi is appreciated for its reliability, with the ease of access contributing positively to the guest experience. The gym and pool facilities, including indoor and outdoor pools, offer guests leisure and relaxation options, with family-friendly features and 24-hour access enhancing the hotel's value.
Parking is convenient and free, offering significant savings compared to airport alternatives. Families find the hotel highly accommodating, with facilities like playrooms and pet-friendly rooms, making it a suitable choice for those traveling with children or pets.
Overall, International Resort Hotel Yurakujo balances comfort, convenience, and excellent service, making it a favored choice among travelers seeking a restful and enjoyable stay near Narita Airport.
This Asia-inspired international hotel is located in the heart of the city's vibrant Chinatown and offers elegant rooms and suites, excellent dining options, a rooftop swimming pool and jacuzzi facilities.
Located in the heart of Chinatown, the hotel offers unparalleled access to numerous dining and shopping options. It is conveniently close to Yokohama Bay, Yamashita Park, Motomachi and major transport links including the subway and train stations, as well as a Keikyu bus stop for direct routes to Haneda Airport. The combination of a prime location with clean and comfortable accommodations makes it an ideal choice for both leisure and business travelers.
Guests compliment the breakfast buffet for its wide variety of Japanese, Chinese and Western dishes with the dim sum from the Chongqing Restaurant being particularly noteworthy. The well-made omelets, tasty cakes and Chinese congee also receive favorable mentions. While there are minor concerns about pricing and the temperature of the rice porridge, the breakfast experience is overall highly appreciated.
The spacious and clean rooms resonate well with guests, often described as comfortable and nostalgically charming with a blend of modern amenities. Guests appreciate the ample space for families and the calming atmosphere, though one noted the beds being a bit hard. Despite some dated facilities and occasional musty smells, the hotel's efforts to maintain cleanliness stand out.
The staff’s exceptional service significantly enhances the guest experience. Described as kind, polite and attentive, staff members go above and beyond to assist guests, including helping with car rentals and bus bookings despite language barriers. The considerate interactions with children are particularly praised, contributing to a welcoming family atmosphere.
The rooftop pool receives positive comments for being a cool and refreshing spot for both adults and children. Although there is an additional fee for its use, guests appreciate the organized time limits that prevent overcrowding.
Parking at the hotel is convenient with 24-hour access and polite, helpful staff. However, some guests find the parking fees to be high and noted discrepancies between advertised and actual costs. Despite these concerns, the overall parking experience is positive with available space post-checkout for further city exploration.
For families, the hotel offers spacious rooms with large beds comfortably accommodating everyone. The availability of baby cribs and extra cots adds to the convenience. Guests attending nearby events also find it a perfect overnight stay due to its location.
In conclusion, Rose Hotel Yokohama impresses with its prime location, comprehensive breakfast, comfortable and spacious rooms, dedicated staff, cleanliness and family-friendly services, making it a highly recommended choice for visitors to Yokohama.
The APA Hotel & Resort Nishishinjuku Gochome Ekimae Tower - Formerly APA Hotel & Resort Nishishinjuku Gochome Eki Tower is highly praised for its prime location, which offers ideal accessibility to key Tokyo attractions and transportation hubs. Directly opposite the Nishi-Shinjuku Gochome metro station and just a couple of stops from Shinjuku station, guests find the location extremely convenient for both subway and bus travel. The surrounding neighborhood is both quiet and peaceful with easy access to a variety of dining options, convenience stores and supermarkets, making it a great fit for first-time visitors to Japan and those participating in events like the Tokyo Marathon.
Breakfast at the hotel receives commendations for its variety and abundance, offering both Japanese and Western options, though there are notes suggesting that more vegetarian options and fresh fruits could enhance the experience. The on-site dining facilities, particularly Peter Cole's Irish Pub, are well-received for their welcoming atmosphere and tasty dishes like tagliatelle with meat sauce. For those who prefer to dine out, the vicinity offers numerous eateries and convenience stores.
The rooms, while small—which is typical in Tokyo—are well-designed, clean and equipped with necessary amenities, making them suitable for short stays. The use of space, including under-bed storage and the cleanliness maintained by the housekeeping staff, are appreciated. However, some guests have reported occasional minor cleanliness issues and the compactness of the bathrooms.
The hotel's general cleanliness is often praised with well-maintained rooms and tidy common areas enhancing the guest experience. Despite minor inconsistencies noted by a few guests, the standard of cleanliness is commendable overall.
The staff generally receive positive remarks for their friendliness, helpfulness and efficiency, especially the front desk and housekeeping teams. However, some guests pointed out occasional aloofness and communication issues due to limited English proficiency of certain staff members.
Wi-Fi connectivity at the hotel is mixed; while some guests experienced fast and reliable service, others reported extremely slow speeds, making it difficult for more demanding internet activities.
The onsen and spa facilities are standout amenities, providing a relaxing and rejuvenating experience with both indoor and open-air baths. These well-maintained facilities are praised for their cleanliness and accessibility.
The rooftop outdoor pool is another attractive feature, although the additional charge and limited seasonal availability are noted drawbacks. Guests also appreciate the comfort of the beds, describing them as cozy and conducive to restful sleep, despite occasional comments about firmness and bed size.
The ANA InterContinental Tokyo by IHG, is a luxurious 5-star hotel located in the heart of Tokyo, offering guests a perfect location to explore the city. The hotel's central location provides easy access to transportation and nearby attractions such as restaurants, convenience stores and concert halls. Guests rave about the location's excellent access and convenience to everything that Tokyo has to offer. The breakfast at the hotel receives high praise from many guests with many highlighting the wide variety of international food on offer. The staff at the breakfast service are also noted for their friendliness and care. The hotel's cleanliness received positive feedback from guests with most guests appreciating the high-quality service standards. The staff at the hotel was highly praised by guests in their reviews, described as very caring, polite, kind, super helpful, friendly and accommodating. The beds at the hotel are very comfortable and come with excellent linen. Overall, the ANA InterContinental Tokyo by IHG, is an excellent choice for those seeking quality facilities and a luxurious stay.
The APA Hotel & Resort Tokyo Bay Shiomi is favorably regarded for its strategic and convenient location, particularly appealing to those visiting Tokyo Disneyland and Disney Sea. Positioned near Shiomi Station and just three stops from Tokyo Station on a major JR line, it offers smooth and quick commutes. The quieter surroundings compared to central Tokyo, along with nearby amenities including a supermarket, convenience stores and restaurants, add to the overall practicality and ease of stay.
Breakfast at the hotel earns high praise for its buffet-style offerings, which include a wide variety of delicious options catering to both local and international tastes. Guests often highlight the meal as a highlight of their stay, despite occasional remarks about its cost and the friendliness of the breakfast staff. The hotel’s dinner options, while also positively reviewed for quality, face some criticism regarding pricing and variety. The availability of a 24-hour restaurant and halal options, along with easy access to neighboring dining establishments, contributes significantly to guests' overall satisfaction.
The rooms are noted for being clean, modern and featuring comfortable beds, though their small size is a common concern. Some guests have reported difficulties with air conditioning and occasional issues with cleanliness. Nonetheless, amenities such as a large public bath, proximity to transportation and good quality beds enhance the guests' experience, albeit with occasional inconveniences.
Cleanliness throughout the hotel is generally appreciated with rooms and public areas like the bath being well-maintained. However, attention to detail is sometimes lacking with sporadic reports of dust, hair and lingering odors detracting from the overall cleanliness.
Staff interactions yield mixed reviews; while many guests find the staff friendly, polite and efficient, particularly during check-in, others experience cold or unfriendly behavior, especially during breakfast. Communication with non-English speaking staff members can be challenging, although the self-service check-in and out options add a layer of convenience for English-speaking guests.
WiFi reviews are split, ranging from satisfactory to problematic with issues related to speed and signal strength. The parking facility is appreciated for its reasonable pricing, though availability of spaces can be a concern with some guests noting they pre-paid only to find no spaces were available upon arrival.
The beds receive mixed feedback; they are generally praised for being big, clean and comfortable. Nevertheless, some guests find them too hard or too soft, affecting sleep quality.
Overall, APA Hotel & Resort Tokyo Bay Shiomi offers a comfortable and affordable stay with a good balance of convenience, amenities and value for money. Its location, clean facilities and a noteworthy breakfast experience make it a solid choice for travelers, particularly those focusing on nearby attractions. Some minor drawbacks, such as small room sizes and inconsistent staff service, do exist but are generally outweighed by the hotel’s positive attributes.