SOULSISTERS' Hotel 4 Sterne Superior

Kaprun 47.27288500, 12.76691300 , Schlossstraße 39 (Show on Map)
9.0
Excellent


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Summary of reviewsSOULSISTERS’ Hotel 4 Sterne Superior enjoys a notable reputation for offering an exceptional guest experience across various categories. Nestled in a prime location with stunning mountain views and proximity to the heart of Kaprun, the hotel is ideal for both relaxation and adventure. Guests appreciate easy access to local attractions, walking routes, restaurants and ski facilities.

The hotel is lauded for its excellent facilities, combining beauty with convenience. The wellness area and scenic swimming lake are standout features. The contemporary decor, cleanliness and friendly staff enhance the guest experience, making it a top choice for visitors seeking comfort and elegance.

Breakfast at SOULSISTERS is highlighted as a standout feature, catering to diverse dietary preferences with an extensive and delicious selection. Guests frequently praise the quality, variety and exceptional service of the breakfast offerings, which include fresh juices and prosecco. Minor criticisms regarding the selection of fish and fruit do not overshadow the overall satisfaction.

Dinner receives mixed reviews; however, the creativity and quality of the cuisine are often commended. The five-course set menu, featuring dishes like baobuns and gourmet pizzas, showcases the culinary team's innovation. Some guests find portions small and prices high with a preference for traditional Austrian fare noted. Despite this, the dining experience is regarded as worthwhile by many.

Guestrooms at the hotel impress with their spacious, modern designs and impressive mountain views. High-quality furnishings, cleanliness and thoughtful amenities create a comfortable and relaxing environment. The hotel is particularly accommodating to families and pet owners with junior suites and family rooms receiving praise for their generous size.

Cleanliness is a defining attribute of SOULSISTERS’ with guests consistently highlighting the immaculacy of the entire property, from rooms to wellness areas. Housekeeping's thoroughness and attentiveness contribute significantly to the hotel's appeal.

The hotel staff are frequently praised for their friendly and accommodating demeanor. Despite minor issues such as occasional language barriers and grumpy bartenders, the overall impression of the staff is highly positive. Their efforts in creating a welcoming atmosphere and providing exceptional service add to the guest experience.

The spa facilities at SOULSISTERS’ are highly praised, featuring a variety of saunas, a cozy indoor pool and a natural swimming pond. The thoughtful layout and serene design of the wellness area contribute to a rejuvenating stay.

The gym, equipped with modern amenities, receives acclaim for its spaciousness and quality. Guests appreciate the convenience and high standards of the fitness facilities.

The pool offerings, including indoor and outdoor options, a natural pond and a family sauna, are well-regarded despite occasional critiques regarding temperature and algae issues. The family-friendly amenities, playroom and outdoor playground further enhance the hotel's appeal.

Parking is generally satisfactory, offering both free outdoor and garage options. Some minor inconveniences such as limited availability during peak times and the need for a remote control for underground parking are noted but do not significantly detract from the overall positive feedback.

Finally, SOULSISTERS’ is an excellent choice for families, offering spacious suites, child-friendly amenities and a welcoming atmosphere. The staff's attentiveness and the variety of activities available ensure an enjoyable stay for families.

In summary, SOULSISTERS’ Hotel 4 Sterne Superior stands out for its beautiful location, excellent facilities, high standards of cleanliness and exceptional service, making it a highly appealing destination for a memorable getaway.
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Categories
Hotel for Honeymoon
This hotel provides a Hideaway Spa (adults only), complete with a pool, whirlpool, and various saunas. It features an indoor living-pool area with a tea bar, a natural swimming pond in the garden, and comfortable relaxation beds. The hotel's ambiance is designed for wellness and relaxation.

Hotel with Spa
SOULSISTERS' Hotel offers a 1000 m² spa area designed for relaxation and invigoration. It features a Living Pool area with a textile sauna, a Hideaway Spa (adults only), and a garden area with a natural swimming pond. The hotel also provides unique wellness experiences like Yoga in the Dark Room and high-tech natural cosmetics treatments.

Family Friendly Hotel
While specific family amenities are not detailed, the 4-star superior rating suggests a high standard of comfort and service. Its location close to the ski bus stop may be convenient for families interested in skiing.

Dog Friendly Hotel
This 4-star superior hotel is known to be dog-friendly. It is well-located and offers a comfortable stay for guests and their pets.

Romantic Hotel
The hotel offers a 1000 m² spa area with relaxation rooms, a living-pool area, and a Hideaway Spa exclusively for adults. Guests can enjoy the natural swimming pond and relaxation zones in the garden during summer. The hotel also provides a Yoga Dark Room for meditation and relaxation.

Hotel with Swimming Pool
This 4-star superior hotel features a 1000 m² spa area, including a living-pool area with a textile sauna, relaxation beds, and a natural swimming pond in the garden. It provides a versatile wellness experience with a focus on relaxation and beauty treatments.

  Indoor Pool    Wave Pool    Outdoor Pool  


4-Star Hotel
This 4-star superior hotel offers a solarium, a wellness center, and a fitness studio. It is located close to St. Margareta Church.

Hotel with Indoor Pool
Featuring a 1000m2 wellness area, this hotel offers an indoor pool in the Living Pool area and an adults-only Hideaway Spa which includes a whirlpool, providing diverse options for guests.

Hotel near Ski Resorts

Hotel with Parking

Hotel with Gym

Hotel with Outdoor Pool

Hotel with Wave Pool

Room Types
Junior Suite with Balcony This suite offers a fireplace. The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.

Superior Suite with Balcony This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.

Superior Double Room The spacious double room features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.

About SOULSISTERS' Hotel 4 Sterne Superior
License: 50606-000744-2020
Guest Reviews
9.0
Excellent
Location
Nestled in a prime and picturesque location, SOULSISTERS' Hotel 4 Sterne Superior boasts stunning views of the mountains and the nearby castle, making it a perfect getaway for both relaxation and adventure. The hotel's quiet yet central position offers guests easy access to the heart of Kaprun with the town center, beautiful walking routes and an array of restaurants all within a short walking distance.

Guests repeatedly praised the hotel's excellent facilities, including a fantastic wellness area and a scenic swimming lake. The convenience for ski enthusiasts is unparalleled with the ski bus stopping right in front of the hotel, ensuring swift access to local lifts and slopes such as the Maiskogelbahn. The proximity to these amenities makes it an ideal spot for both short vacations and extended sports holidays.

The hotel's stylish decor, friendly staff and impeccable hygiene further enhance the guest experience. Whether it's the panoramic mountain views from the suites or the tranquil ambiance, the location of SOULSISTERS' Hotel consistently receives high marks for providing both beauty and convenience.

Breakfast
SOULSISTERS' Hotel 4 Sterne Superior offers an exceptional breakfast experience that has garnered high praise from guests. Described as extensive, diverse and delicious, the breakfast includes a wide selection of options that cater to every dietary preference, including vegetarian, gluten-free and vegan choices. Guests frequently highlight the richness and quality of the food, noting the delightful pastries and baked goods, which some claim to be the best they’ve had in Austria.

The breakfast buffet stands out for its plentiful offerings, featuring everything from freshly made omelettes to fresh juices and even prosecco. Reviewers often mention that the breakfast leaves nothing to be desired and that it caters to all tastes and preferences. The welcoming and friendly staff further enhance the morning meal experience, ensuring that guests feel taken care of and their wishes fulfilled.

Although overwhelmingly positive, a few guests noted areas for improvement, such as a limited selection of fish and fruit and the occasional wait for coffee. However, these minor drawbacks do not seem to overshadow the overall high satisfaction with the breakfast provided.

In summary, SOULSISTERS' Hotel delivers a breakfast experience marked by variety, quality and exceptional service, making it a standout feature for many of its guests.

Dinner
The dining experience at SOULSISTERS Hotel 4 Sterne Superior has received varied feedback from its guests, showcasing both high praises and some criticisms. A notable highlight is the exceptional quality and creativity of the cuisine, often described as top-notch and delicious. Many guests have relished specific dishes such as baobuns, chickpea soup and gourmet pizzas, alongside a diverse selection of cocktails and an interesting wine list.

The dinner format, often including a five-course set menu with choices for each course, has been particularly praised for its high quality and attention to detail. Guests consistently enjoy the rich breakfasts and varied dinner options that cater to meat, fish and vegetarian preferences.

On the flip side, some guests found the portion sizes to be small and the prices high with several noting that the evening menu did not fully meet their expectations. There were comments about the menu being too modern and unusual, lacking traditional Austrian cuisine and occasionally offering convenience food that some felt did not align with a 4-star experience.

Despite the criticisms regarding portion size and price, many guests still found great value in the food, considering it a worthwhile experience. The restaurant management’s efforts in maintaining high standards of quality and creativity shine through, despite some reservations about the modern and sometimes unclear menu. For those seeking a mix of gourmet dining with a twist of innovation, SOULSISTERS Hotel provides a dining experience that can be both delightful and intriguing.

Rooms
SOULSISTERS Hotel 4 Sterne Superior impresses guests with its exceptional rooms, featuring stunning mountain and natural views. The accommodations are consistently described as spacious, modern and beautifully designed, making them stand out. Reviewers frequently mention the high-quality furnishings and stylish decor, noting rooms appear newly renovated with a fresh, clean feel.

Comfort is paramount with rooms offering cozy beds, large bathrooms and thoughtful amenities such as coffee makers, refrigerators and kettles. The hotel also caters well to families and pet owners, ensuring all guests feel welcome. The junior suites and family rooms receive particular praise for their generous size and comfortable living and sleeping areas.

Guests speak highly of the hotel's cleanliness with rooms being well-maintained and thoroughly cleaned daily. The overall ambiance blends modernity with coziness, creating a relaxing environment for all visitors.

In addition to the rooms, the hotel's wellness area and outdoor facilities, like the swimming pond and spa, are well-received. The extensive breakfast and friendly staff contribute further to a pleasant stay, cementing SOULSISTERS as a top choice for a getaway. The combination of luxurious accommodations and excellent service makes it a truly appealing destination.

Beds
'SoulSisters' Hotel 4 Sterne Superior' generally receives favorable feedback regarding its bed comfort. Many guests find the beds to be comfortable and commend the good comfort of the bedding. A few reviews mention the comfort of a spacious and cozy room, highlighting features like a double bed that served well for children, which is a rare and appreciated find. The rooms are described as beautiful and spacious and the inclusion of a daybed in the living area is particularly praised.

However, some guests have noted inconsistencies with the mattresses with comments about them being either too soft, leading to back pain or a bit harder than preferred. There are mentions of worn-out mattresses and a hard wooden top on some beds. Pillows have also been pointed out as an area of concern for a few guests.

Despite these varying opinions, the overall impression is that the hotel's rooms are comfortable and well-appointed with many guests enjoying their sleep quality. Some challenges with room temperature and external noise when windows are closed were also noted, but the general consensus leans towards positive experiences with the beds and overall room comfort.

Cleanliness
'SoulSisters' Hotel 4 Sterne Superior' consistently impresses guests with its high standards of cleanliness. They frequently mention that the entire hotel and its surroundings are spotlessly clean with well-maintained modern decor. Both the rooms and the wellness areas, including the spa and yoga facilities, are described as immaculate and newly renovated, offering a comfortable and pleasant environment for relaxation. Housekeeping is praised not only for their thoroughness but also for their flexibility and thoughtfulness.

The accommodation's cleanliness is augmented by the cooperative, helpful and cheerful staff, who contribute to the overall neat appearance and welcoming atmosphere of the place. Guests particularly enjoy the beautifully designed, spacious rooms that seem freshly done up and comfortable.

Other notable aspects include the high cleanliness standards in the spa areas, the delightful and clean breakfast setup and the responsive housekeeping team that ensures rooms are tidied up promptly, often while guests are at breakfast. Despite a minor comment pointing out an incident with cleanliness, the overall consensus highlights impeccable and very high cleanliness levels throughout the hotel, making it an excellent choice for a stay.

Staff
At SOULSISTERS Hotel 4 Sterne Superior, guests consistently praised the exceptional service provided by the staff. Reviews highlighted the consistently attentive, kind and cheerful demeanor of the employees, who managed to be accommodating without being intrusive. The friendliness of the staff was a recurring theme with many guests noting their enthusiasm, professionalism and willingness to go above and beyond to meet guests' needs.

Guests appreciated that the hotel's staff created a welcoming atmosphere and maintained a consistent approach to service throughout the entire property. From the reception to the restaurant, every team member was described as incredibly friendly, attentive and eager to assist. Breakfast staff, in particular, received high marks for their attentiveness and ability to fulfill guests' wishes, contributing to an enjoyable dining experience.

Although most feedback was overwhelmingly positive, a few reviews mentioned that the bartenders were grumpy and had a tendency to under-pour drinks. Some guests also noted language barriers with the staff's English proficiency occasionally posing a challenge. Despite these minor issues, the overall impression of the hotel's staff was highly favorable.

The reviews suggest that the staff at SOULSISTERS Hotel play a significant role in enhancing the guests' experience, making them feel important and well-cared for during their stay.

Spa
'Soulsisters' Hotel 4 Sterne Superior' has earned high praise for its exceptional spa facilities. Guests consistently commend the expansive and beautifully designed wellness area, which features a variety of saunas, a small indoor pool and a serene swimming pond. The spa’s well-thought-out layout ensures ample space and distinct sections for both families and adults, crafting a soothing retreat for everyone. Many visitors were pleasantly surprised by the large sauna and pool area, which includes a delightful relaxation zone and several different saunas to cater to diverse preferences. The cozy, modern design of the spa area further enhances the tranquil atmosphere, making it a top-notch choice for relaxation. From the beautifully arranged wellness zones to the fantastic amenities, this spa stands out as a prominent feature of the hotel, ensuring a thoroughly enjoyable and rejuvenating experience for all guests.

Gym
The gym at SOULSISTERS Hotel 4 Sterne Superior is a notable highlight among guests, consistently praised for its high quality and modern amenities. The newly equipped and spacious fitness room impresses with its range of high-quality equipment, ensuring a superior workout experience. Guests appreciated the very large gym that, despite its excellence, remained uncrowded. The fitness area, well-situated right in front of the ski bus stop, adds to the convenience. The well-equipped and modern facilities, along with the positive experiences shared by guests, underscore the gym's appeal at this hotel.

Pool
'Soulsisters' Hotel 4 Sterne Superior' offers a wide array of swimming options that have garnered varied reviews from guests. Among the highlights, the hotel features a beautiful wellness area that includes both indoor and outdoor pools, a natural bathing pond, a family sauna and a large adults-only spa with various saunas. The natural bathing pond, in particular, stands out for being refreshing, clear and clean, leaving a lasting impression on visitors. Guests appreciate the warm water in the pools, contributing to the relaxing atmosphere.

However, some critiques have been noted, such as the indoor pool's temperature, which some found to be less warm in the evening. Additionally, the pool area occasionally had issues with algae, detracting from the inviting setting. The lounging options in the adults-only area were also deemed insufficient by some guests and there was mention of a limited number of hot tubs available.

Overall, the pool and wellness facilities are considered attractive and family-friendly with inclusive amenities like an indoor playroom and an outdoor playground adding to the appeal. Despite a few drawbacks, the varied swimming facilities and beautiful natural settings make it a memorable experience for many.

Parking
The parking situation at 'SOULSISTERS' Hotel 4 Sterne Superior' is generally appreciated by guests for its comfortable and varied options. Many highlight the availability of free parking, both outdoors and in a garage, which is often seen as a significant convenience. There is the occasional mention of a small fee for underground garage parking, which is described as spacious and well-maintained. However, it is worth noting that parking availability can sometimes be limited, especially during peak times when the hotel is fully booked. Guests have commented on the occasional difficulty in finding a spot, particularly when larger vehicles or buses are present. There are also remarks about needing to obtain a remote control from reception to access the underground parking, which some found slightly inconvenient. Despite these minor challenges, the general consensus underscores the benefit of multiple parking options, ensuring that most guests find parking to be satisfactory during their stay.

Family
SOULSISTERS Hotel 4 Sterne Superior is an excellent choice for families looking for a comfortable and accommodating place to stay. Welcoming to all, the hotel shines with child-friendly amenities and a warm atmosphere that makes every family member feel at home, regardless of age or even if you have pets like a Labrador.

The hotel provides superior suites with balconies, perfect for accommodating large families, including grandparents and grandchildren. Families can enjoy a three-person room with a sliding door for added privacy. Views from the rooms are remarkable, enhancing the overall experience.

Families with children will find plenty of activities to keep the little ones entertained. A playroom offers a safe and fun environment for younger children, while the indoor pool area invites more active play. The hotel also features a family sauna, ensuring relaxation for everyone.

The staff at SOULSISTERS Hotel are praised for their friendliness and attentiveness, particularly towards families and children, making dining experiences pleasant even if the gastronomic expectations might not be fully met. Overall, the high standards, numerous amenities and delicious food make it an ideal destination for a family vacation filled with fun for everyone.

Ski
Nestled in a quiet and peaceful location, "SOULSISTERS' Hotel 4 Sterne Superior" offers exceptional convenience for winter sports enthusiasts. The hotel's prime location ensures easy access to the ski area with the center and gondola within walking distance or reachable via a well-situated ski bus stop right outside the door.

The hotel is just a few meters away from cross-country skiing tracks and the main ski area, making it a perfect base for skiers. Guests commend the hotel's efficiency and its range of services, including a ski storage facility. Comfortable, spacious rooms with separate bedrooms, toilets and bathrooms enhance the stay experience, while the diverse and satisfying breakfast kick-starts the day.

Frequent ski bus services run every 30 minutes and with direct access from the hotel doorstep, the transport convenience only adds to the overall positive impressions.

Romantic
The SOULSISTERS Hotel 4 Sterne Superior stands out as a highly romantic destination, praised for creating ambient romantic vibes through its natural bathing pond with loungers. The hotel's modern design and luxurious loft on the third floor add to the romantic appeal, making it an ideal getaway for couples. Guests have highlighted the exceptional service provided by the accommodating and professional team, which enhances the overall experience. Many couples, including expectant mothers on their honeymoon, have had very pleasant stays, describing their visit as the best vacation and finding the hotel perfect for a short romantic getaway.


Yes, SOULSISTERS' Hotel 4 Sterne Superior has pool(s) that belong to one or more of the following categories: Indoor Pool, Wave Pool, Outdoor Pool.

Yes, a spa is available at SOULSISTERS' Hotel 4 Sterne Superior.

Yes, SOULSISTERS' Hotel 4 Sterne Superior welcomes dogs.

Yes, parking facilities are available at SOULSISTERS' Hotel 4 Sterne Superior.

Yes, SOULSISTERS' Hotel 4 Sterne Superior has a gym.

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