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Summary of reviewsEA Hotel Elefant in Karlovy Vary enjoys an enviable location in the heart of the city's historical and spa zones, making it an ideal base for guests wishing to explore the pedestrian streets, charming promenade, local shops, restaurants and mineral water springs. The hotel is celebrated for its stunning balcony views of the river and cityscape, which enhance the guest experience.
Guests consistently commend the delightful breakfast experience provided at the hotel. The diverse, delicious and abundant breakfast is served on the top floor, which offers breathtaking views. The wide selection, including sweet spreads, hams, cheeses and fruits, caters to all tastes. Despite occasional minor issues such as overcrowding and slow refills, the overall feedback for breakfast remains overwhelmingly positive.
The rooms at EA Hotel Elefant are highly praised for their cleanliness, comfort and functionality. Guests highlight the spacious, cozy accommodations, comfortable beds and well-maintained rooms, many of which feature balconies with picturesque views of the old town and other local landmarks. While some rooms may lack sufficient light or feel stuffy due to sealed windows, these minor concerns are generally overshadowed by the positive aspects.
The hotel's cleanliness standards consistently impress guests with tidy rooms, bathrooms and well-maintained furniture. However, a few guests noted specific areas needing improvement, such as carpets and bathroom mirrors. Noise in the hallways was also mentioned occasionally, but the majority of reviews affirm the hotel's commitment to maintaining a clean and pleasant environment.
The staff at EA Hotel Elefant is frequently lauded for their friendliness and helpfulness. Guests often describe the receptionists as kind, attentive and welcoming, playing a significant role in enhancing the overall guest experience. While there are some mentions of language barriers, the staff's dedication to ensuring a pleasant stay is evident.
The comfort of the beds receives mixed reviews. While many guests find the mattresses and beds supportive and comfortable, some report the mattresses to be too hard and the pillows too thin. There are also mentions of narrow beds and discomfort from combined single beds.
As a 3-star hotel, EA Hotel Elefant offers good value for money. Guests appreciate its central location, clean and cozy atmosphere and the excellent breakfast. Although parking is limited and the breakfast receives varied reviews, the hotel stands out as an affordable choice for travelers, offering a satisfying and convenient experience in Karlovy Vary. Show more
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Categories
Historic Hotel
Located on Stará Louka in Karlovy Vary, this hotel is situated on a historic riverside promenade renowned for its beautiful historic buildings and central position within the spa town.
3-Star Hotel
Located in the center of Karlovy Vary, it provides free WiFi and family rooms. It is a suitable option for families and those needing internet access.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Free Wi-Fi
Room Types
Double RoomRooms are equipped with a satellite TV, en-suite bathroom with a shower or a bath, a refrigerator and stylish furniture.
Single RoomRooms are equipped with a satellite TV, en-suite bathroom with a shower or a bath, a refrigerator and stylish furniture.
Triple RoomRooms are equipped with a satellite TV, en-suite bathroom with a shower or a bath, a refrigerator and stylish furniture.
Special Offer - Double room and Spa PackageRooms are equipped with a satellite TV, en-suite bathroom with a shower or a bath, a refrigerator and stylish furniture.
The package includes:
- An examination
- 2 procedures per person and day, following physician's recommendation
- A drinking treatment, following physician's recommendation
- Aqua procedures in thermal mineral water
- Free WiFi
- Full board (buffet) with a wide selection of diet and vegetarian dishes
Please note that the spa treatment are not available on Saturdays and Sundays.
Double Room with City ViewThis double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Triple Room with City ViewThe triple room offers a tea and coffee maker, heating, as well as a private bathroom featuring a bath and a hairdryer. This triple room features a flat-screen TV with satellite channels. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Karlovy Vary, EA Hotel Elefant boasts an unbeatable location that places it right in the midst of the historical and spa zones. Guests consistently highlight the hotel's prime position with easy access to the city's bustling pedestrian streets and charming promenade. The convenience of being centrally located allows visitors to explore the town at their leisure with shops, restaurants and mineral water springs all just a short stroll away.
Many reviews emphasize the superb views from the balconies, offering picturesque scenes of the river and cityscape, which greatly enhance the stay experience. The combination of an excellent location and personal service further adds to the hotel's appeal. With comfortable, clean and cozy rooms, along with a very good breakfast, guests find the hotel to not only meet but often exceed their expectations. This makes EA Hotel Elefant an ideal choice for anyone looking to immerse themselves deeply in the cultural and scenic beauty of Karlovy Vary.
Breakfast
Guests at EA Hotel Elefant rave about the breakfast experience, describing it as diverse, delicious and plentiful. Many highlight the spectacular setting on the top floor, offering breathtaking views that enhance the dining experience. The variety and quality of the breakfast buffet frequently exceed expectations with a broad selection of sweet spreads, hams, cheeses and fruits ensuring something for everyone. Reviewers consistently note the breakfast as very good with standout elements like tasty coffee and a pleasant environment.
Additionally, the breakfast service receives praise for its friendliness and helpfulness, although some mention that the breakfast is served in a building separate from the hotel, which can be confusing. Despite occasional issues with overcrowding and slow refills, the overall impression is overwhelmingly positive, describing the breakfast as fabulous, sufficient and even flawless. The high-quality food and excellent location of the hotel in the center further contribute to a satisfying breakfast experience.
Rooms
EA Hotel Elefant offers a stay characterized by cleanliness and comfort with rooms that receive high praise for their spaciousness and coziness. Guests consistently mention the comfort of the beds and the overall cleanliness of the rooms, which are often described as recently refurbished or equipped with new furniture. The rooms' simplicity does not detract from their functionality, as they are well-equipped with necessities and everything works as expected.
Many rooms feature balconies, providing stunning views of the picturesque old town, colonnade, Vřídlo, theater and promenade. These views contribute significantly to the positive experience of staying at this hotel, particularly from the higher floors where architectural gems of the city can be admired.
While some rooms may lack light or feel stuffy due to tightly sealed windows, the positive aspects tend to overshadow these minor inconveniences. The excellent location in the very heart of the hotel district further enhances the appeal of staying at EA Hotel Elefant, making it a convenient choice for guests wanting to explore the local area.
Despite a few issues, such as an odor upon arrival in some rooms or lapses in specific cleaning details like under the beds, the overall feedback is overwhelmingly positive. The hotel's spacious, clean and cozy rooms, coupled with beautiful views and comfortable beds, ensure a pleasant and satisfying stay for visitors.
Beds
The beds at EA Hotel Elefant receive mixed reviews. Many guests have praised the comfort of the mattresses and beds, mentioning that they found them to be very comfortable and supportive. Some appreciated specific features like the firm mattress and the accessibility to a small balcony from the bed. However, there are also critical notes about the beds. Several guests found the mattresses too hard, leading to discomfort, shoulder and back pain. The narrowness of the beds and issues with single beds pushed together, creating an uncomfortable gap, were also pointed out. Additionally, a few reviewers mentioned uncomfortable pillows with some describing them as very thin. Despite the positive feedback on comfort from some guests, the consistency in bed quality and comfort seems to vary.
Cleanliness
The EA Hotel Elefant generally impresses guests with its high standards of cleanliness. Reviews consistently highlight clean rooms and bathrooms, well-maintained furniture and tidy accommodations. Many guests appreciate the well-lit rooms and passages, as well as the hotel's overall cleanliness and friendly staff. The environment and views add to the positive experience with clean linens noted by several reviewers.
Despite these overwhelmingly positive remarks, a few guests mentioned areas needing improvement. Some encountered dirt on carpets and in hallways, as well as specific issues like a dirty bathroom mirror or unclean corners. Noise in hallways was also a point of contention for a few. Nonetheless, the majority of feedback underscores the hotel's commitment to cleanliness, making it a comfortable and pleasant place to stay.
Staff
The EA Hotel Elefant in the Czech Republic is frequently praised for its friendly and helpful staff, particularly those at the reception. Guests consistently describe the receptionists as kind, attentive and very nice, often mentioning their welcoming and pleasant demeanor. The staff's willingness to assist with all needs and their dedicated approach to service has left a positive impression on many visitors. Additionally, the staff is noted for their good command of German, making communication easier for some guests. The hotel environment is described as very friendly and pleasant, contributing to an overall welcoming atmosphere. However, there are occasional mentions of staff needing improvement in their English and Russian language skills and a few isolated instances of unresponsiveness or lack of friendliness from some members. Overall, the majority of reviews highlight a high level of satisfaction with the personnel, contributing significantly to guests' positive experiences at the hotel.
3 Star
EA Hotel Elefant is a 3-star hotel that offers good value for money. Guests appreciate its excellent location, which is in the city center and just a short distance from the colonnade. The hotel maintains a cozy atmosphere and is noted for being very clean. The breakfast receives mixed reviews, being described as average by some and great by others. Parking can be a challenge with only three available spots, which are often occupied. Overall, it stands out as an affordable choice for travelers.
No, EA Hotel Elefant doesn't have any pool.
Yes, a spa is available at EA Hotel Elefant.
No, EA Hotel Elefant doesn't allow dogs.
No, parking facilities aren't available at EA Hotel Elefant.