Zlatý Sloup

Karlovy Vary 50.22006400, 12.87856500 , Mariánská 2 (Show on Map)
7.9
Good


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Summary of reviewsZlatý Sloup, located in the heart of Karlovy Vary, offers guests an exceptional stay characterized by its prime location and high-quality service. The hotel's central position allows easy access to major attractions, shops and dining options, while still providing a quiet and serene environment. Guests appreciate the strategic location which makes it an excellent base for exploring the city on foot.

Breakfast at Zlatý Sloup is a highlight for many, featuring a comprehensive and delicious buffet with a wide variety of options. The value-for-money breakfast includes dishes like omelettes, fried eggs, homemade strudels and diverse juices, ensuring a hearty start to the day. The cozy setting and great service further enhance the breakfast experience.

Rooms at Zlatý Sloup are noted for their comfort and cleanliness. Guests often praised the spaciousness, cleanliness and recent renovations of the rooms and bathrooms. The clean, soft beds and spacious wardrobes contribute to a cozy stay with the practical furnishings and reasonable pricing providing excellent value for money. Although the hotel shows some signs of age, the overall upkeep and comfort remain high.

Cleanliness at Zlatý Sloup is consistently praised with daily cleaning routines ensuring tidy accommodations. Modern bathrooms and clean linens add to the fresh and orderly atmosphere. While minor issues like dirt behind beds or rust in some areas are occasionally noted, they do not significantly detract from the overall positive experience.

The staff at Zlatý Sloup play a crucial role in enhancing guests' stays, frequently receiving high marks for their friendliness and helpfulness. Receptionists and the administrator, Volodya, are often highlighted for their exceptional service. While there have been occasional reports of communication challenges or rude behavior, the majority of guests feel well-cared-for and appreciate the staff's attentive and welcoming demeanor.

Zlatý Sloup provides reliable and strong Wi-Fi throughout the hotel, ensuring guests remain connected without issues. This is complemented by the comfort of the beds, which are often described as comfortable and conducive to a restful night's sleep. Despite a few notes about the need for some mattress replacements and the occasional twin beds being pushed together, the general consensus is that the beds are a strong point of the accommodation.

Parking, however, presents a mixed experience. While the hotel offers paid secure underground parking, the limited availability and the need for reservations can lead to some complications. The cost of parking and the lack of staff to assist further add to the challenges. Nevertheless with some planning, parking solutions are available.

In summary, Zlatý Sloup excels in providing a centrally located, clean and comfortable accommodation with a high standard of service, making it a preferred choice for visitors to Karlovy Vary.
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Categories
Small Hotel
Zlatý Sloup, located on Mariánská, provides a cozy and intimate experience. Its smaller size allows for personalized attention, enhancing its charming appeal.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Suite (3 Adults) Spacious suite with a private bathroom, a sofa and a TV. Tea/coffee maker is available on request, depends on the availability.

Comfort Double Room Renovated room with a private bathroom, featuring a TV. Tea/coffee maker is available on request, depends on the availability.

Single Room Featuring free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room has parquet floors, a seating area with a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Economy Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room features a private entrance, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as an inner courtyard view. The unit has 2 beds.

Deluxe Apartment Featuring a private entrance, this apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The apartment features carpeted floors, a seating area with a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides a private entrance, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Family Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. This suite features a washing machine, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds.

Guest Reviews
7.9
Good
Location
Nestled in the heart of Karlovy Vary, Zlatý Sloup offers guests an unparalleled location that is both central and convenient. This hotel is situated in the middle of the pedestrian zone, providing easy access to the city's attractions, shops and restaurants. It is right next to the renowned Grandhotel Pupp and the funicular to Mount Diana. The hotel's proximity to historical sights, the colonnades and the picturesque promenade makes it an excellent base for exploring the city.

Despite its central location, guests enjoy a quiet and peaceful stay, undisturbed by noise. The hotel is lauded for its beautiful setting with immediate access to both the lively city center and tranquil green spaces. Many visitors appreciate the strategic position that allows them to park their car and navigate the area on foot.

The accommodation itself is clean and comfortable with friendly staff contributing to the overall positive experience. A comprehensive breakfast adds to the convenience. The price-performance ratio is deemed appropriate, offering good value for a stay in such a prime location.

Ideal for families and festival-goers alike, this hotel stands out for its exceptional access to attractions like the Diana cable car and various cultural landmarks. Zlatý Sloup truly excels in providing a central yet serene haven in the vibrant heart of Karlovy Vary.

Breakfast
The breakfast at Zlatý Sloup has garnered predominantly positive feedback from guests. Most reviews highlight the rich and tasty offerings, describing it as delicious, comprehensive and homey. The great value for money with options starting at just 7 euros, is commonly appreciated. Guests praised the diverse selection, noting the availability of omelettes, fried eggs, baked beans, vegetable dishes, cheese, homemade strudels, pancakes and a good variety of juices. The cozy atmosphere of the breakfast setting also adds to the overall pleasant experience.

Positive comments often mention the great service and the suitability of breakfast times. Whether it's a buffet style or a takeaway package, guests consistently find the breakfast to be hearty and substantial. A small number of reviews mentioned issues, such as occasional maintenance needs or certain breakfast items not being up to the mark. However, these instances appear to be exceptions rather than the norm. Overall, guests have had a very satisfying breakfast experience at Zlatý Sloup with diverse, high-quality and flavorful options that cater to different tastes.

Dinner
At 'Zlatý Sloup,' guests can enjoy a variety of breakfast options, often receiving high praise for its quality. The breakfast buffet is particularly well-regarded with some noting it as the highest quality they've experienced. Traditional breakfast fare, such as omelettes and vegetable dishes, is available and chicken wings are also served during breakfast, highlighting a unique and diverse menu.

Though room service is not available, the breakfast included in the stay compensates for it significantly. Lunch can also be ordered, featuring homemade dishes, providing guests with a satisfying meal experience without needing to leave the hotel. For those wanting to explore, the nearby abundance of restaurants along the canal, including the popular Sklipek restaurant, offers plenty of dining options. Whether opting for breakfast at the hotel or exploring local eateries for other meals, guests have ample culinary choices.

Rooms
Zlatý Sloup offers guests a cozy and comfortable stay with rooms that cater to various needs. Many reviewers praised the spaciousness and cleanliness of the accommodations with phrases such as the room exceeded expectations, immaculately clean and recently renovated showing a consistent high standard of upkeep.

The hotel's location garners positive feedback as well, being within walking distance of key amenities and offering peaceful surroundings that ensure a quiet night's sleep. The bathrooms, often described as new and good, add to the overall positive experience with large showers and nice fixtures frequently mentioned.

Some reviewers noted minor drawbacks such as outdated furniture and occasional maintenance issues like malfunctioning TVs and bathroom odors. However, these did not significantly detract from the overall satisfaction.

In addition, the reasonable pricing and practical furnishing of the rooms are highlighted as good value for money with clean, soft beds and spacious wardrobes being particularly appreciated. While the hotel itself is described as older with some worn-out equipment, the combination of cozy, modern and clean rooms with good repairs leaves most guests pleased with their stay at Zlatý Sloup.

Beds
When it comes to the beds at Zlatý Sloup, guests have consistently highlighted their comfort. Many visitors described the beds as comfortable with several emphasizing that the mattresses were extremely comfortable or firm yet comfortable. The rooms were often noted to be silent and conducive to a relaxing night’s sleep, complemented by clean and soft bed linens.

Double beds received praise for their comfort and there were mentions of amazingly high and comfortable beds that left a positive impression. Despite the general consensus on comfort, a few guests pointed out issues like worn out mattresses and twin beds being pushed together. Some noted that certain beds seemed due for replacement, but these were exceptions rather than the norm.

To summarize, the majority of guests at Zlatý Sloup found the beds to be a strong point, contributing to a pleasant and restful stay.

Cleanliness
Zlatý Sloup boasts commendable cleanliness according to guest reviews. The hotel is often praised for its very clean accommodations with rooms and bathrooms described as large and tidy, showcasing modern plumbing. Daily cleaning routines ensure that rooms are maintained well, contributing to the overall clean and comfortable environment. Guests appreciate clean linens and well-kept furniture, adding to the fresh and orderly atmosphere.

However, while the majority of feedback highlights the hotel’s cleanliness, there are occasional mentions of areas needing improvement, such as dirt behind beds and rust in some bathrooms. Despite these minor issues, the hotel's daily cleaning schedule and pleasant housekeeping staff help maintain a generally high standard of cleanliness.

Overall, guests find Zlatý Sloup to be a clean and cozy place to stay, meeting expectations for a tidy and well-maintained environment.

Staff
The staff at Zlatý Sloup hotel generally received high marks for their friendliness and helpfulness. Many reviews complimented the personnel for their welcoming and pleasant demeanor with several guests specifically highlighting the exceptional service provided by the receptionists and the administrator, Volodya. Guests noted that the staff showed great care and attention, making efforts to accommodate their needs, particularly during breakfast.

There were frequent mentions of the staff being very kind, reliable and attentive. The receptionist was often described as very pleasant and helpful, although there were a few instances where communication was a challenge due to language barriers with some staff members unable to speak English. It was noted that some employees spoke Russian, which aligns with the local population's language.

Nevertheless, a few negative experiences were reported, including instances of rude and unhelpful behavior among some staff members, particularly at the reception. There were complaints about chaotic behavior and poor service from certain receptionists with one review describing an interaction with a receptionist as unpleasant due to her demeanor.

Despite these issues, the majority of guests felt well-cared-for by the attentive and friendly staff, who generally managed to leave a positive impression behind.

Wi-Fi
Zlatý Sloup provides guests with a reliable and strong Wi-Fi connection throughout the hotel. Many guests have commended the consistent and high-speed internet access, reporting no connectivity problems. The quality of the Wi-Fi is generally good with strong signals and free access being notable perks. Some reviews mention that although Wi-Fi is not available at the reception office, it works great in other areas of the hotel. However, a few guests pointed out that the Wi-Fi password was not provided initially. Despite this minor inconvenience, the overall internet experience at Zlatý Sloup is positively received. On a separate note, it's worth mentioning that some guests encountered issues with malfunctioning TVs in their rooms.

Parking
Zlatý Sloup receives mixed reviews when it comes to parking facilities. On the bright side, the hotel offers paid parking options, including secure underground parking, which provides some level of convenience for guests. Parking spaces can be reserved in advance, helping to avoid last-minute hassles.

However, guests frequently note that parking can be tricky and complicated, primarily due to limited spots and the need for reservations. The underground garage parking comes at a cost, often cited at around €15 to €20 per day with some mentioning additional deposits for remote controls. For those willing to walk, extra parking spaces are available within a 7 to 10-minute radius from the hotel.

The limited availability and complexity of the parking system sometimes lead to frustrations, especially during busy periods or for those unaware of the necessity to book in advance. Furthermore, the overall cost and the lack of staff to assist with parking add to the challenges. Nonetheless, for those prepared to navigate these issues, parking solutions are available and can be managed with some planning.


No, Zlatý Sloup doesn't have any pool.

No, a spa isn't available at Zlatý Sloup.

Yes, Zlatý Sloup welcomes dogs.

Yes, parking facilities are available at Zlatý Sloup.

No, Zlatý Sloup doesn't have a gym.

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