Blue Mountains Heritage Motel

Katoomba -33.71759300, 150.31108000 , 218 Katoomba Street (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBlue Mountains Heritage Motel, situated in a prime location in Katoomba, consistently receives accolades for its centrality and convenience. Nestled on Harishon Street, it offers easy access to local amenities including shops, cafes, restaurants and supermarkets like Aldi and Woolworths. The motel is also close to renowned tourist attractions such as the Three Sisters Lookout and Scenic World, making it an excellent base for exploring the region. Guests appreciate the motel's blend of a central location with a peaceful retreat, ample parking and proximity to the train station.

The motel offers a breakfast option in collaboration with a sister property, the Metropol Guest House, about a 10-15 minute walk away. Despite the slight inconvenience, guests generally commend the quality and service of the buffet or cooked breakfast provided, noting it as worth the walk.

Rooms at the Blue Mountains Heritage Motel are noted for being clean, cozy and comfortable. They are equipped with essentials like refrigerators, microwaves, kitchenettes and ample tea and coffee supplies. Guests enjoy the spacious and well-laid-out interiors, comfortable bedding and clean bathrooms. The rooms' charming heritage look adds character, further enhancing the guests' experience. Minor critiques include occasional small room sizes and outdated furnishings, but overall, the rooms are well-maintained and offer good value.

Cleanliness is consistently praised with guests highlighting the fresh, well-maintained state of the rooms and public areas. Daily cleaning services ensure a hygienic and pleasant environment.

The staff receives high praise for their exceptional service. They are described as lovely, helpful and friendly, often going above and beyond to enhance the guests' experiences. The reception staff, including standout members like Jack, are frequently commended for their professionalism and helpfulness.

Parking at the motel is generally sufficient and appreciated. Free parking is a notable benefit, though some reviews mention tight spaces and challenges during peak times. Overall, the complimentary parking is a significant advantage for guests.

Comfortable beds contribute significantly to the positive experience at the Blue Mountains Heritage Motel. While occasional remarks note minor issues, the overall sentiment reflects high satisfaction with the bedding quality.

In summary, the Blue Mountains Heritage Motel offers a comfortable and convenient stay with a three-star experience. It provides excellent value for money with a central location, clean and cozy rooms, exceptional staff service and well-thought amenities. While it may not offer luxury, it meets and often exceeds expectations for budget-conscious travelers looking for a charming and accessible lodging option.
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Motel with Parking
This motel offers on-site parking. It is centrally located on Katoomba Street and provides easy access to local attractions.

Cheap Motel
This motel is a popular choice for budget-conscious travelers. It is located on Katoomba Street.

Motel Taking Steps Towards Sustainability

Small Motel

4-Star Motel

Room Types
Classic Double Room This air-conditioned room features a flat-screen TV, a DVD player, a microwave, refrigerator and tea and coffee maker. This room has no capacity for extra beds. Please note children and babies can not be accommodated in this room type.

Superior Double Room Superior room featuring en suite bathroom, electric blanket and wardrobe. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Superior King Room This air-conditioned room features a 32' flat-screen TV and a DVD player. It also includes a modern European style en suite. This room has no capacity for additional guests. Please note children and infants can not be accommodated in this room type.

Two-Bedroom Apartment This spacious, air conditioned suite features 2 LCD TVs, a microwave, refrigerator and tea/coffee making facilities.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower. Guests can make meals in the fully equipped kitchenette that has a refrigerator, kitchenware and a microwave. This twin room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.

Queen Suite with Spa Bath - Adults Only This suite provides a spa bath. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware and a microwave. This suite features air conditioning, a tea and coffee maker, flat-screen TV, as well as wine/champagne for guests. The unit offers 1 bed.

Deluxe King Suite with Spa Bath This suite's standout feature is the spa bath. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. A kitchenette fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This suite has air conditioning, a tea and coffee maker, flat-screen TV, as well as wine/champagne for guests. The unit has 1 bed.

Double or Twin Room The kitchenette is equipped with a refrigerator, kitchenware and a microwave. The spacious twin/double room provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a shower. The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
The Blue Mountains Heritage Motel boasts a prime location in Katoomba, garnering considerable praise for its centrality and convenience. Nestled on Harishon Street, the motel is ideally situated close to a multitude of amenities, providing easy access to shops, cafes, restaurants and major supermarkets like Aldi and Woolworths. Guests appreciate the close proximity to key tourist attractions, including the iconic Three Sisters Lookout and Scenic World, making it an excellent base for exploring the region.

The motel offers the perfect combination of being both in the heart of the town and providing a peaceful retreat. Guests frequently mention its convenience to the town center, allowing for easy walks to various sites, dining options and local retailers. Ample parking is an additional benefit, making it an accessible choice for those traveling by car. The proximity to the train station is also highlighted, ensuring seamless transport connections.

Moreover, the location is celebrated for its advantageous positioning on the main street, simplifying the exploration of Katoomba’s vibrant local scene. Whether attending events like the Blue Mountains ukulele festival or simply savoring the local eateries, the motel's spot proves to be ideal. The inclusion of these conveniences, coupled with a charming old-world character, makes the Blue Mountains Heritage Motel an attractive lodging option for travelers seeking both comfort and accessibility.

Breakfast
The breakfast experience at Blue Mountains Heritage Motel has received mixed reviews from guests. One of the most notable points is that breakfast isn't served directly on-site. Instead, guests are directed to a sister property, the Metropol Guest House, located around a 10-15 minute walk away. Despite the inconvenience of traveling for breakfast, many guests appreciated the inclusion of a buffet or cooked breakfast, describing it as lovely, delicious and well worth the walk. Some even highlighted specific positive interactions with staff, noting the great service they received.

However, there are several mentions of logistical issues regarding the breakfast. Some guests found the breakfast hours inconvenient, starting as late as 9am or ending early. Unfortunately, COVID-19 restrictions also affected the breakfast service for some visitors, leaving them to seek breakfast options elsewhere. Despite these challenges, many guests were pleased with the value and quality of the breakfast offered at the partner location. The inclusion of breakfast vouchers and a complimentary breakfast were noted as nice touches, adding value to their stay.

In summary, while having to leave the motel for breakfast may not be ideal for everyone, the quality and service of the breakfast at the sister hotel received positive remarks from many guests.

Rooms
The Blue Mountains Heritage Motel offers clean, cosy and comfortable rooms that create a welcoming environment for guests. The rooms are well-equipped with essential amenities, including refrigerators, microwaves, kitchenettes and ample tea and coffee supplies. Many guests appreciated the spacious and well-laid-out interior, noting that the rooms were large enough to comfortably accommodate their needs. Comfortable bedding, clean bathrooms and effective heating contribute to a pleasant stay.

Several rooms maintain a charming heritage look and feel, adding character to the accommodation. While some rooms may appear dated, they are generally well-maintained, providing a unique blend of old-world charm and modern comfort. Guests enjoyed the ample space, good lighting and good storage options in their rooms. The en-suite bathrooms, though sometimes small, were noted for being clean and functional. Some rooms feature luxurious additions such as spa baths, enhancing the overall experience.

However, there were occasional mentions of small room sizes, outdated furnishings and inefficient sound insulation. A few guests experienced issues with room temperature, mentioning that their rooms felt cold or damp. Despite these minor drawbacks, the overall value for the price and the excellent location were highly praised by many visitors. The beautiful, spacious and clean rooms, combined with comfortable bedding and modern appliances, make the Blue Mountains Heritage Motel a delightful choice for a comfortable and convenient stay.

Beds
The Blue Mountains Heritage Motel boasts a reputation for its comfortable bedding arrangements. Most guests found the beds to be very comfortable, contributing significantly to an enjoyable stay. Many reviewers highlighted the comfort of both the beds and pillows with terms like comfy beds and comfortable bedding recurring throughout. The rooms were also noted for being well-maintained and providing a pleasant atmosphere.

There were occasional remarks about less comfortable experiences, such as beds being too hard or too soft and some minor wear. A few guests mentioned issues with bed size and the lack of fitted sheets. Despite these occasional concerns, the overall sentiment reflects a high level of satisfaction with the comfort provided by the beds, enhancing the overall experience at this charming motel.

Cleanliness
Guests at the Blue Mountains Heritage Motel consistently noted high standards of cleanliness throughout their stay. Many were impressed with the clean and spacious rooms, describing them as fresh, well-maintained and equipped with comfortable bedding. The bathrooms received specific praise for their cleanliness and tidiness with many mentioning daily cleaning services that ensured a fresh and hygienic environment.

Public and common areas, including the lounge and laundry spaces, were highlighted as being cleaned daily and kept in neat condition. Guests noted good hygiene standards and timely, thorough cleansing services. The building itself was described as very clean and well-arranged, adding to the overall comfort and welcoming atmosphere.

While most feedback was overwhelmingly positive, a few guests pointed out areas needing improvement, such as cobwebs in some rooms, certain outdated elements and occasional lapses in thoroughness like dusty carpets and dirty spa pipes. Nevertheless, these comments were exceptions rather than the norm and the general consensus was that the motel offered clean, comfortable and well-kept accommodations.

Staff
The staff at Blue Mountains Heritage Motel consistently receive high praise from guests for their exceptional service. Described as lovely, helpful and friendly, the team goes above and beyond to ensure a welcoming atmosphere. Guests often highlight how staff members provide helpful suggestions, demonstrating their commitment to enhancing the visitor experience. The reception staff, particularly Jack and young team members, are frequently commended for their standout customer service and professionalism.

The hospitality extends to all touchpoints with staff being accommodating, polite and quick to resolve any issues. Exceptional service is a recurring theme with many guests noting that the friendly demeanor and efficiency of the staff significantly contribute to their satisfaction. Instances of staff going the extra mile, such as helping with forgotten items or offering upgrades, further cement the positive impression.

Overall, the Blue Mountains Heritage Motel staff embody hospitality through excellent and attentive service, creating a warm and welcoming environment that leaves a lasting impression on guests.

Parking
The Blue Mountains Heritage Motel offers a mix of parking options that generally meet guests' needs. There is ample on-site and off-street parking with many reviews highlighting good and plentiful parking spaces. Free parking is a notable benefit, both at the motel and its sister hotel near the popular Echo Point Tourist Information Center and 3 Sisters Lookout. Visitors have appreciated the convenience of always finding available car parks and the ease of parking.

However, there are mentions of tight parking spaces and potential challenges when the hotel is fully booked, sometimes requiring guests to park a bit further away and walk. Despite occasional tight spots, the overall experience is positive with the advantage of complimentary parking being well-appreciated.

3 Star
Blue Mountains Heritage Motel offers an experience that aligns well with its three-star rating, providing good value for money. Guests appreciate the great price for what they get, describing the motel as well priced, cheap and cheerful. Although it's an older property with rooms that reflect this, many were pleasantly surprised by its quality. Its central location in the middle of town is another highlight, making it a convenient base for exploring. The rooms may not be very large, but they are sufficient for those primarily needing a place to sleep after a day of activities. While it may not boast luxury amenities, it has everything necessary for a comfortable stay, making it a solid choice for budget-conscious travelers.


No, Blue Mountains Heritage Motel doesn't have any pool.

No, a spa isn't available at Blue Mountains Heritage Motel.

No, Blue Mountains Heritage Motel doesn't allow dogs.

Yes, parking facilities are available at Blue Mountains Heritage Motel.

No, Blue Mountains Heritage Motel doesn't have a gym.

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