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Summary of reviewsEmerald Guesthouse is highly praised for its exceptional location, just minutes away from O.R. Tambo International Airport, making it a prime choice for travelers in transit. The guesthouse offers a complimentary shuttle service and is situated near efficient transport links, enhancing its convenience for overnight stays and layovers.
Guests frequently commend the breakfast provided, which includes a hearty and complimentary English breakfast. The guesthouse also accommodates early departures with thoughtful packed breakfast options. Although some reviews mention a desire for more variety and occasional organizational issues, the overall sentiment regarding the breakfast is positive.
Dinner at the on-site restaurant receives mixed reviews. Many guests find the food tasty, reasonably priced and convenient, particularly appreciating the option to have meals delivered to rooms. However, some report issues such as long wait times and overcooked food. Nonetheless, the general consensus leans towards good quality and service.
Rooms at Emerald Guesthouse are described as clean, comfortable and spacious, making them suitable for budget-conscious travelers. While the accommodations are functional, some guests note that they are dated and could benefit from upgrades. Despite these remarks, the cleanliness and tranquility, particularly in rooms near the garden, are frequently highlighted.
Cleanliness across the property, from rooms to sanitary facilities, is a strong point with guests often appreciating the tidy environment and fresh linens. Minor critiques include occasional issues like dirty grout in bathrooms, but these are overshadowed by the positive feedback.
The staff at Emerald Guesthouse receive high praise for their friendliness, helpfulness and professionalism, contributing to a cozy and welcoming atmosphere. The shuttle drivers and management, in particular, are commended for their punctuality and supportive demeanor, although there were a few isolated incidents of unresponsiveness.
WiFi experiences are mixed with many guests finding the internet fast and reliable in common areas but intermittent in certain rooms. While the inconsistency can be frustrating, when the WiFi works, it is highly appreciated.
The outdoor pool is a lovely feature, often described as clean and well-maintained, situated in a charming garden. However, a few guests noted occasional cleanliness issues. Generally, the pool is seen as a delightful and relaxing spot.
Parking at the guesthouse is seen as secure and convenient with ample space, adding to the overall safety and ease of the stay. The free shuttle service further enhances its appeal, particularly for those needing quick airport transfers.
Beds at Emerald Guesthouse receive mixed feedback. Many guests find them comfortable and clean, ensuring a good night's rest, while others note issues with hardness, noise and older mattresses. Despite these variations, the bedding quality is frequently praised.
As a three-star establishment, Emerald Guesthouse offers value for money, focusing on practicality and affordability rather than luxury. Its simple yet clean and comfortable facilities, coupled with its strategic location and reasonable rates, make it a reliable option for budget travelers looking for a convenient and pleasant stay. Show more
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Guest House with Free Wi-Fi
This guesthouse offers free Wi-Fi. Averages users who have searched for the best hotels with free Wi-Fi in Kempton Park will find this guesthouse a great fit.
3-Star Guest House
Located close to O.R. Tambo International Airport, this guesthouse offers a complimentary airport shuttle and free WiFi. It provides a convenient and comfortable stay with breakfast options. It also has an outdoor pool and sun loungers.
Guest House with Outdoor Pool
The guesthouse provides an outdoor swimming pool along with a sun terrace, an outdoor fireplace, and a children's playground. The pool area is designed for both adult relaxation and family enjoyment.
Guest House Taking Steps Towards Sustainability
Guest House with Swimming Pool
Outdoor Pool
Guest House with Parking
Cheap Guest House
Accessible Guest House
Room Types
Deluxe Triple RoomThis room has a seating area, satellite TV and a desk.
Standard Double or Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower. The twin room features a TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Deluxe Double or Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers a private entrance, a tea and coffee maker, a wardrobe, a TV with satellite channels, as well as garden views. The unit has 1 bed.
Deluxe Single or Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower. The twin room provides a private entrance, a tea and coffee maker, a wardrobe, a TV with satellite channels, as well as garden views. The unit offers 2 beds.
Standard Family RoomOffering free toiletries, this family room includes a private bathroom with a shower. The family room offers a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box and a TV with satellite channels. The unit offers 3 beds.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a TV with satellite channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower. The family room features a private entrance, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with satellite channels. The unit has 4 beds.
Guest Reviews
7.5
Good
Location
Emerald Guesthouse stands out for its exceptional location, making it an ideal choice for travelers in transit. Situated just minutes away from the O.R. Tambo International Airport, it offers unparalleled convenience, especially for overnight stays, layovers and those with early or late flights. Guests consistently highlight the proximity to the airport as a significant advantage with many reviews noting the availability of a complimentary shuttle service that runs regularly, enhancing ease of access.
The guesthouse is often described as a practical, affordable and secure option with a beautiful setting that includes gardens and local flora contributing to a pleasant atmosphere. It's particularly suitable for guests planning further travels in South Africa, thanks to its strategic location and efficient transport links, including its proximity to the Gautrain station.
In summary, the Emerald Guesthouse receives high praise for being a conveniently located, budget-friendly accommodation with excellent services for travelers needing quick access to the airport.
Breakfast
Emerald Guesthouse seems to have a diverse range of experiences when it comes to breakfast offerings. Many guests appreciate the convenience of a complimentary English breakfast included in the room price, which typically features eggs, bacon, sausage, beans and toast, complemented by self-service tea, coffee and cereals. The breakfast is noted for being adequate, hearty and sufficient for the price with several reviewers highlighting its delicious taste and satisfying portions.
A significant number of guests enjoyed the packed breakfast options provided for early departures, which often included items like muffins, yogurt, apples and packaged drinks. These takeaway breakfasts are noted as a thoughtful touch, aligning well with the guesthouse's appeal to travelers in transit.
Several reviews pointed out the breakfast flexibility, accommodating different flight schedules and praised the friendly service staff. Despite the generally positive feedback, some guests mentioned that the breakfast could be improved with more variety, healthier options or additional items like fruits and yogurt.
A few negative experiences were noted with some guests reporting that the breakfast was occasionally cold, not substantial enough and at times disorganized, resulting in long waits or missing items. Nonetheless, the overall sentiment leans positively, highlighting that for a basic, included-in-the-price option, Emerald Guesthouse offers a reasonable, if sometimes simple, breakfast experience that many guests found enjoyable and convenient.
Dinner
Emerald Guesthouse offers a range of dinner options that cater to various tastes and preferences. Guests frequently commend the quality and affordability of the food served at the on-site restaurant, describing it as tasty, delicious and reasonably priced. The small yet diverse menu features some standout dishes like the excellent curry and tasty burger.
The convenience of having meals delivered to rooms is a noted perk, especially for travelers looking to relax after a long day. Many guests appreciate the option to dine on the property, finding it particularly handy given the guesthouse's close proximity to the airport.
However, experiences with the dinner service are mixed. While some diners found their meals to be quite satisfactory or even fantastic, others reported issues such as overcooked or dry food, long waiting times and occasional confusion with the dining system.
Despite these occasional setbacks, the general consensus points towards good food and service, making the Emerald Guesthouse a viable option for those seeking convenient and affordable dining near the airport.
Rooms
Emerald Guesthouse offers a range of accommodations that cater primarily to budget-conscious travelers looking for a simple and functional stay. The rooms are commonly described as clean and comfortable, providing the basic necessities required for short-term stays. Many guests have appreciated the spaciousness of some rooms, making them suitable for either solo or family visitors. The individual apartments, resembling chalets, contribute to a sense of privacy and tranquility, especially those located near the garden.
Despite the cleanliness and comfort, many reviews note that the rooms are dated and could benefit from urgent repairs and upgrades. Some of the furniture and fittings are worn-out and certain amenities, such as air conditioning, heating and improved lighting, are lacking. Noise can also be an issue as rooms are poorly soundproofed and some are reported to be either too hot or too cold, reflecting inadequacies in climate control.
On the brighter side, the large structure and beautiful surroundings of the guesthouse, including well-kept grounds and gardens, add to the overall pleasant stay. For those in transit, the close proximity to the airport is a considerable advantage. The free shuttle service, alongside friendly customer service, contributes to the convenience factor.
Overall, Emerald Guesthouse offers a basic, no-frills stay that is considered good value for money. While it excels in cleanliness and functional space, it falls short in modern amenities and noise control, making it best suited for those looking for a short, budget-friendly layover.
Beds
Emerald Guesthouse offers a varied experience when it comes to their beds. Many guests have praised the comfort and cleanliness, highlighting cozy and superb beds that promise a good night's sleep. However, there is a noticeable range in bed quality with some descriptions labeling the beds as quite hard or old. Complaints about creaky and noisy beds, as well as mattresses that need replacing, suggest a need for an update in some rooms. Despite some negative comments, there are frequent mentions of comfortable and spacious beds with guests describing their sleep as restful and the bed setups adequate. The bedding and linens have generally been noted as clean and of good quality, though some reviews hint at a need for cotton bedding for better comfort. Overall, while experiences vary, many guests find the beds at Emerald Guesthouse to be satisfactory and conducive to a comfortable stay.
Cleanliness
Emerald Guesthouse exudes a strong sense of cleanliness, a feature highly praised by its guests. The rooms are frequently described as clean, tidy and comfortable. Housekeeping seems to be diligent, ensuring that rooms are well-maintained and linens are fresh. The spacious accommodations contribute to a pleasant stay and the overall cleanliness extends to the entire property, including the sanitary facilities.
Guests repeatedly highlight clean rooms and comfortable bedding, which greatly enhances the appeal of the stay. The bathrooms have mixed reviews with certain guests mentioning spotless conditions and very hot water, yet a few note issues like dirty grout and occasional lack of cleanliness. Despite these minor drawbacks, the prevalent sentiment veers towards satisfaction with the cleanliness of the guesthouse.
The outdoor areas, including beautiful gardens and a lovely lawn, provide a neat and serene environment. Although some aspects of the property appear outdated and in need of minor refurbishments, including some dusty rooms and a less-than-clean pool, the commendable cleanliness of the guesthouse largely overshadows these concerns.
For a stay that balances comfort, cleanliness and friendly service, Emerald Guesthouse emerges as a solid choice. It may not be lavish, but the establishment offers a clean, tidy and commendable retreat for travelers.
Staff
The reviews for the staff at Emerald Guesthouse paint a largely positive picture. Guests consistently describe the staff as very friendly, helpful and accommodating. The reception team is frequently highlighted for their professionalism and competence. Many travelers appreciated the attentive and warm attitude of the entire staff, contributing to a cozy and welcoming atmosphere.
The shuttle drivers received commendations for their punctuality, pleasant demeanor and overall helpfulness, extending extra convenience to guests. The management was noted for their kindness and flexibility, enhancing the guest experience further. While most interactions were positive, a few instances of rudeness and unresponsiveness were mentioned, specifically citing one member of the reception staff.
Overall, the general sentiment points towards a hospitable and supportive staff at Emerald Guesthouse, which significantly contributes to a pleasant stay experience.
Wi-Fi
Emerald Guesthouse offers a mixed bag when it comes to WiFi, though there are some strong positives to highlight. Many guests found the WiFi to be fast and reliable, especially in common areas like the restaurant, where the connection was notably strong. Free WiFi availability across the property was another plus for many visitors with some experiencing excellent internet and stable connections during their stay. However, there were also experiences with intermittent service, particularly in certain rooms, where the signal didn't always reach or was limited.
Several guests reported frustrations with the WiFi being erratic or not working entirely in their rooms. This inconsistency sometimes extended to situations where the signal would disconnect alongside electrical outages. Despite these occasional drawbacks, when the WiFi worked, it was described as very good and even the highlight of some stays.
In summary, while the WiFi at Emerald Guesthouse can be strong and reliable in common areas, potential guests should be prepared for occasional inconsistencies in room connectivity.
Pool
Nestled within a charming small garden, Emerald Guesthouse offers a pleasant respite with its inviting outdoor pool. Many visitors have praised the pool area for being a lovely and relaxing space, perfect for cooling off during hot days. The pool is often described as clean and well-maintained, making it great for a family day out or a serene swim amongst beautiful plants and gardens.
Guests have noted that the pool can be a delightful feature of their stay with its beautiful surroundings and cozy atmosphere. Some visitors highlighted it as a beautiful facility, especially enjoyable during the summertime. The pool area is also appreciated for its cleanliness and the pleasant ambiance it provides with many finding it a perfect spot for lounging and unwinding.
However, not all feedback is entirely positive. A few guests mentioned instances when the pool wasn’t as clean as expected, sometimes even describing it as green and dirty or not inviting. Despite these occasional remarks, the general consensus is that the pool at Emerald Guesthouse is a lovely retreat and a noteworthy part of the accommodation experience, particularly for those looking for a peaceful and refreshing stay.
Parking
Emerald Guesthouse offers a range of parking options that guests have generally found satisfactory and convenient. There is an abundance of secure and free parking, which many guests appreciated, noting that it adds to the overall safety and convenience of the stay. Despite a few mentions of limited space, most reviews emphasized the availability of ample and spacious parking areas. The parking is described as efficient and well-maintained with features like a security fence and gate enhancing the feeling of safety.
Additionally, the guesthouse provides a free shuttle service to and from the airport, which is a significant perk for travelers. The property's location close to the airport further adds to its appeal for those needing a quick transfer.
While the guesthouse experiences frequent electricity cut-offs, guests still found the parking facilities reliable and beneficial. Overall, the secure and free parking, coupled with the property's convenient location near the airport, make Emerald Guesthouse a practical choice for travelers.
3 Star
Emerald Guesthouse offers comfortable budget accommodations, making it a top choice for those seeking value for money. As a three-star establishment, it provides adequate facilities and standard amenities typical for its category. The rooms are simple with basic decor and furniture but maintain a clean and comfortable environment. Although not luxurious, it meets reasonable expectations given the affordable rates.
The price-performance ratio is a significant highlight with many guests appreciating the balance of cost and service. The value for money is consistently noted with guests highlighting it as a budget-friendly option that still ensures safety and cleanliness. The basic amenities and facilities might not be fancy, but they serve their purpose well.
Dining experiences receive positive remarks with praises for the excellent pasta and dinner offerings. The service is described as super helpful and fast, contributing to an overall satisfactory stay. The pool and other basic facilities add to the convenience without overstating luxury.
Situated close to the airport, its location is another strong point, making it suitable for travelers needing quick access to transit. While the accommodations are basic and could benefit from a refresh, the general consensus is that Emerald Guesthouse provides excellent value for money, making it a reliable choice for budget-conscious travelers.
Accessible
Emerald Guesthouse offers a range of features making it accessible to guests with disabilities. Travelers benefit from wheelchair-accessible rooms and bathrooms, ensuring ease of movement throughout their stay. The premises are equipped with ramps and lifts and accessible parking spots are available. The guesthouse provides free, hourly shuttle services to and from the airport, which are frequently commended for their punctuality and willingness to assist. Guests appreciated the easy access from the airport, making the location highly accessible. The spacious rooms and amenities like borrowed hairdryers add to the comfort.
While some felt that the guesthouse could improve its accessibility further, particularly in winter due to cold rooms and lack of heaters, the overall value for money and clean, accessible reception areas present a welcoming environment. The wheelchair-friendly setup and attentive shuttle service, combined with accessible day trips and proximity to the airport, make Emerald Guesthouse a convenient choice for many travelers with disabilities.
Outdoor Pool
Emerald Guesthouse boasts an outdoor pool that consistently garners praise for its beauty and tranquility. Guests highlight the pool as 'lovely,' 'well-kept,' and 'pleasant.' The surrounding area is well decorated with outdoor loungers and a neatly trimmed garden enhancing the serene atmosphere. The large outdoor space and clean surroundings contribute to a relaxing environment, making it a perfect spot for unwinding, especially during summertime. However, some guests note that the pool can be too cold at times and mention it's a bit distant from the rooms. Nevertheless, the overall impression is that the pool area offers a quiet, comfortable retreat within the hotel's well-maintained gardens.
Yes, Emerald Guesthouse has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Emerald Guesthouse.
No, Emerald Guesthouse doesn't allow dogs.
Yes, parking facilities are available at Emerald Guesthouse.