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Summary of reviewsGarden Court OR Tambo International Airport is highly regarded for its prime location just minutes from OR Tambo International Airport, making it an optimal choice for transit travelers and those with early flights. The hotel's accessibility is boosted by a hassle-free shuttle service that runs every 30 minutes, facilitating smooth transfers. Guests appreciate the convenience of nearby malls, a clean and peaceful ambiance and friendly, efficient staff.
The breakfast service at the hotel receives widespread acclaim for its quality and variety. Guests emphasize the generous buffet selections featuring fresh ingredients and a range of options, which include hearty salads and freshly baked muffins. The flexible breakfast hours and options for packed breakfasts accommodate travelers’ schedules, although minor issues like limited vegetarian/vegan options and occasional overcrowding are reported.
Dinner experiences are mixed with positive reviews highlighting the variety and quality of the buffet and the cozy ambiance of Rosie's O'Grady's Irish pub. However, some guests note subpar food quality and limited options, along with issues in service and ambiance at the Irish pub.
The rooms are generally praised for their cleanliness and comfort with spaciousness and amenities like tea and coffee-making facilities being appreciated. However, many guests mention that the decor and furnishings are outdated with worn carpets and curtains and occasional musty odors. Air conditioning units are frequently cited as problematic. Despite these drawbacks, the hotel's proximity to the airport and the cleanliness of the rooms make it a viable option for short stays.
Cleanliness is mostly positively reviewed with many guests commending the high standards maintained in rooms and common areas. Nonetheless, certain areas, particularly carpets, are noted as needing refurbishment. Efficient housekeeping and maintenance teams contribute to resolving issues promptly, reinforcing the hotel's overall cleanliness.
Staff at the hotel are often described as friendly, helpful and professional with particular individuals receiving special mention for their exceptional service. The positive interactions with staff enhance the overall guest experience, despite occasional mentions of less enthusiastic restaurant service.
The Wi-Fi service at the hotel receives mixed reviews. While some guests find it efficient and reliable, others report issues with connectivity and speed. The variability in service quality sometimes impacts the overall guest experience.
The gym is well-received for its accessibility and well-equipped facilities, despite occasional broken instruments and the small size of the fitness room. The pool area is generally praised for its pleasant and clean environment, though occasional cleanliness concerns are mentioned.
Parking is appreciated for its convenience and security, though a few guests report limited spots and exit challenges. Families find the hotel accommodating with spacious, clean rooms, a complimentary breakfast and a welcoming environment suitable for children.
Beds receive a strong emphasis on comfort with many guests praising their cleanliness and modern appearance. However, some guests find the double beds too small and note issues with soft and worn-out mattresses and pillows.
Overall, Garden Court OR Tambo International Airport impresses with its convenience, friendly staff and cleanliness, making it a reliable choice for travelers seeking a comfortable and accessible stay near the airport. Show more
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Categories
Family Friendly Hotel
This hotel offers family-friendly accommodations with convenient access to the airport, making it ideal for families in transit. Its practical amenities and comfortable rooms provide a hassle-free stay.
Business Hotel
This hotel provides comfortable airport accommodation with conference rooms and easy access to Johannesburg and Pretoria. It has a business center, express check-in, and meeting rooms.
Hotel with Parking
This hotel offers on-site parking, with free self-parking available. It is located near OR Tambo International Airport and provides a complimentary 24-hour airport shuttle service.
Accessible Hotel
This hotel is tagged as accessible in the database.
3-Star Hotel
This hotel provides comfortable lodging with essential amenities. It is located close to the airport, making it ideal for short stays and layovers. The hotel includes a restaurant, offering dining convenience for guests. It also features air-conditioned rooms with free wireless internet.
Hotel with Outdoor Pool
This hotel offers an outdoor pool situated in a cozy courtyard. The pool is centrally located within a garden surrounded by shady trees, with a terrace for sunbathing.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Room Types
Standard Room 1 Double Bed Non-SmokingThis air-conditioned room includes a safety deposit box, tea/coffee making facilities, and a work desk.
Superior Room King Bed Non-SmokingThis air-conditioned room includes a satellite TV. Each has an en suite with either a bath or a shower.
Standard Room Twin Beds Non-Smoking- 2 Double Beds
Standard Room 2 Double Beds Non-SmokingGuests will have a special experience as this double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Executive King Room Non SmokingThe unit has 1 bed.
Guest Reviews
7.7
Good
Location
Conveniently located just minutes from OR Tambo International Airport, the Garden Court OR Tambo International Airport stands out for its prime position, catering perfectly to transit travelers and those with early flights. Guests frequently commend its accessibility, noting the hassle-free shuttle service that runs every 30 minutes, ensuring smooth transfers to and from the airport.
The hotel's strategic placement offers more than just proximity to the terminals; it also provides easy access to nearby malls, making short stays more convenient. Many appreciate the clean, peaceful ambiance and the friendly, efficient staff, which enhance the overall experience.
Further highlights include good-sized rooms, value for money and a satisfactory breakfast, all contributing to the hotel’s reputation as a reliable choice for those needing a restful stay close to the airport. Overall, the Garden Court OR Tambo International Airport impresses with its convenience and excellent location, making it an ideal choice for travelers seeking comfort and accessibility.
Breakfast
The breakfast at the Garden Court OR Tambo International Airport receives widespread praise from guests for its quality and variety. Guests frequently highlight the excellent, hearty and generous buffet selections that cater to a range of dietary needs. Many emphasize the fresh ingredients, such as amazing fresh salads and freshly baked muffins, contributing to a delicious meal experience. The breakfast buffet is described as varied with a wide array of options that include local products and multiple types of food, accommodating virtually every palate.
Complimentary breakfast and exceptional service, including a shuttle service from the airport, add to the overall positive breakfast experience. The breakfast hours are flexible with occasional extensions and the option for packed breakfasts to go is highly appreciated by early travelers.
However, while the majority of reviews are positive, a few guests noted minor lapses, such as limited vegetarian/vegan options, cold dishes and occasional overcrowding leading to dirty tables. Despite these issues, the general sentiment remains overwhelmingly favorable with many guests describing the breakfast as one of the best they've experienced. With ample portions, a great variety of food and high standards of freshness, the breakfast service at this hotel stands out as a highlight of the stay.
Dinner
The dinner experience at Garden Court OR Tambo International Airport is a mixed bag according to guest reviews. Many appreciated the variety and quality of the buffet, describing it as good, superb and excellent with a wide selection and reasonable price points. Positive remarks were made about the exceptional and tasty food, the cozy atmosphere at Rosie's O'Grady's Irish pub and the convenience of having dining options on site.
However, there were notable criticisms about food quality and service. Some guests found the buffet below average with limited options and not always up to the mark in terms of temperature and taste. Specific issues were raised about the Irish pub, including disappointing food and unprofessional staff. Some diners experienced bland, uninspiring meals and observed that the restaurant lacked ambiance. Additionally, concerns about the price not matching the value of the food offered were also mentioned.
Overall, while many guests enjoyed the diverse and flavorsome dinner options, others felt that improvements are necessary in both food quality and service efficiency to enhance the overall dining experience at the hotel.
Rooms
Garden Court OR Tambo International Airport offers a mix of positive attributes and areas needing improvement based on guest reviews. Most guests appreciate the cleanliness and comfort of the rooms, citing spaciousness and the presence of amenities like tea and coffee-making facilities as additional perks. The housekeeping staff appears efficient, often delivering items like irons promptly to guests.
Despite general cleanliness, many rooms are noted to be outdated with decor and furnishings reflecting a need for modernizing. Guests mention that carpets and curtains often look worn and tired and that some rooms have a musty odor, suggesting that the hotel could benefit from refurbishing these aspects. The air conditioning units are also a recurrent issue, either being excessively loud or not functioning properly.
While room sizes are generally adequate, some rooms are described as small, leading to a cramped feeling. The beds receive mixed reviews with several guests finding them comfortable, though others report them as too small or with soft mattresses. Additionally, the absence of features like bar fridges, USB ports and complimentary water bottles in rooms has been noted as a drawback.
On the plus side, rooms are consistently described as clean and often praised for being comfortable with some guests highlighting the modern appearance of certain rooms. The hotel's proximity to the airport is another significant advantage, making it a convenient choice for travelers. However, views from the rooms are less flattering with some facing commercial areas like tire shops or workshops.
While overall service appears satisfactory with guests finding the rooms well-appointed and the surroundings quiet, items like outdated features and small bed sizes slightly mar the experience. This highlights a need for updates to ensure that the hotel meets modern expectations fully. Despite these issues, the hotel remains a viable option for short stays, especially for those prioritizing cleanliness and proximity to the airport over luxury and modern design.
Beds
The beds at Garden Court OR Tambo International Airport garner a range of reactions from guests with a strong emphasis on comfort. Many guests praise the beds as very comfy, clean and adorned with crisp linens. Numerous reviews highlight the beds as comfortable, new and modern, contributing to a restful night's sleep. Spacious and king-size beds frequently receive commendations, contributing to an overall positive reception.
However, there's a recurring theme of dissatisfaction regarding bed size with some guests finding the beds too small, particularly the double beds. Concerns about soft and worn-out mattresses surface in a few reviews, impacting the sleeping experience for some. Additionally, pillows are noted as needing improvement by several guests, described as either too flat or smelling used.
Despite some negative feedback on specific beds and room arrangements, the general consensus points towards satisfactory and often highly comfortable bedding accommodations, supported by the hotel's notable cleanliness and modern amenities, including air conditioning and spacious rooms.
Cleanliness
Garden Court OR Tambo International Airport receives mixed reviews regarding its cleanliness with an overall slant toward positive feedback. Many guests commend the hotel for its high standards of cleanliness, noting that the rooms are very clean, well-maintained and fitted with crisp, white bedding of good quality. Specific mentions include clean bathrooms and a generally neat and tidy environment.
The hotel's common areas and facilities are frequently described as clean and comfortable and many visitors appreciate the clean, fresh feel of the rooms and surrounding areas. The hotel's maintenance team has been noted for their quick response to rectify any issues, which adds to the overall impression of cleanliness.
However, there are also several mentions of areas that need attention. Guests pointed out that some rooms and communal spaces feel outdated and in need of refurbishment. Carpets, in particular, have been highlighted as tired, stained and in some cases, dusty or dirty. Moreover, issues such as dirty dishes at breakfast, smelly rooms and worn-out decor were noted, detracting from the otherwise positive cleanliness commentary.
Despite these criticisms, the sentiment towards the staff's efforts in maintaining a clean environment is generally positive. Friendly exchanges and quick resolutions to complaints contribute to a well-regarded stay experience.
In summary, while the hotel has areas for improvement, particularly with regard to carpets and some older fixtures, guests largely find Garden Court OR Tambo International Airport to be clean, neat and a comfortable place to stay, offering good value for money.
Staff
The staff at the Garden Court OR Tambo International Airport receive consistent praise from guests for their friendliness and helpfulness. Descriptions often highlight the team’s attentiveness and welcoming demeanor. Guests commend the excellent service and professional attitude exhibited by the staff, including those at the reception desk, shuttle service and housekeeping. Many mentioned the prompt and efficient responses to requests with particular appreciation for specific individuals like Anna at the breakfast area and Asanda, who stands out for exceptional service. Warmth and hospitality seem to be the hallmark of the hotel's culture, creating a pleasant atmosphere for visitors. However, there were a few isolated mentions of less enthusiastic interactions, specifically in the restaurant service. Overall, the staff's dedication and accommodating nature significantly enhance the guest experience at this hotel.
Wi-Fi
Guests at Garden Court OR Tambo International Airport have shared mixed experiences regarding the hotel's Wi-Fi service. On the positive side, several guests found the Wi-Fi to be efficient, reliable and fast with good coverage throughout the hotel. Some highlighted the strong and stable connection, praising the solid free internet and even calling it excellent.
However, there were notable issues reported by other guests. Some faced difficulties with the Wi-Fi not working at all or being too slow to be functional. Complaints about the internet not being available throughout the entire stay and trouble connecting were also mentioned frequently. A few guests expressed frustration with the communication from reception regarding Wi-Fi codes and some found the signal to be weak.
Overall, while there are commendable aspects of the Wi-Fi at Garden Court OR Tambo International Airport, there is variability in service quality, which may impact the experience for some guests.
Gym
The gym at Garden Court OR Tambo International Airport receives generally positive feedback from guests. Many compliment the gym's accessibility and air-conditioned facilities, noting that it is well equipped and functional with sufficient space and adequate instruments. The presence of amenities like towels and a water fountain is appreciated and the gym is often described as not crowded. However, some reviews mention that a few gym instruments were broken and the fitness room is small. Despite these occasional issues, the gym facilities are largely seen as excellent and great, meeting guests' fitness needs effectively.
Pool
The pool area at the Garden Court OR Tambo International Airport generally receives favorable feedback from guests. Described often as amazing, lovely and ideal for relaxing before a flight, the outdoor pool stands out as a significant feature of the hotel. It is noted to be of a nice size and has comfortable pool loungers with towels readily prepared. Guests also appreciate the excellent and clean condition of the pool, along with great service at the pool bar.
However, there are occasional mentions of cleanliness concerns with some guests reporting dead insects and water that was not inviting. Despite these occasional issues, many find the outdoor pool a pleasant and suitable place to unwind.
Parking
Guests generally appreciated the convenient and reliable shuttle service provided by Garden Court OR Tambo International Airport, noting its comfort and punctuality. Many travelers highlighted the free, secure parking available for guests, describing it as convenient and easy to access. However, some experienced issues with the parking area, including limited spots and the challenge of exiting the parking. Despite these occasional difficulties, the neat and well-managed premises contribute to a positive experience overall.
Family
Travelers often highlight their family-friendly experiences at Garden Court OR Tambo International Airport. The hotel provides a very pleasant and inclusive environment for families with several reviews mentioning that children were happy and the family feel at home. The spacious and clean rooms are appreciated and many guests noted the comfort of family rooms, which often feature two double beds.
Complimentary breakfast is a nice touch that families enjoy and the menu caters well to children. The hotel's modern facilities and friendly, accommodating staff enhance the overall family-friendly atmosphere. Although a few reviews pointed out some discrepancies with room types and bed sizes, the majority of families still found the arrangements suitable for their needs.
Many reviewers mention the excellent shuttle service, which adds convenience for families traveling with kids. Overall, Garden Court OR Tambo International Airport is consistently described as a great choice for families, bolstered by comfortable accommodations, thoughtful amenities and a welcoming environment.
3 Star
The Garden Court OR Tambo International Airport offers a three-star hotel experience that aligns with expectation at this level. The hotel is described as a decent choice for an overnight stay, providing good value for money with its affordable rates. Although the property is dated and the decor is tired, it meets the basic needs of travelers looking for a budget-friendly option.
The facilities and services are generally satisfactory for a three-star rating with friendly staff adding a positive touch to the experience. Guests appreciated thoughtful gestures such as the staff packing breakfast to go for early check-outs. Despite these positives, the hotel could benefit from renovation to address its run-down condition and old furnishings.
Some guests found the service to be slow and noted the absence of business amenities, USB outlets and other conveniences like bottled water in rooms. Customer service also received mixed reviews. Though not without its flaws, the Garden Court OR Tambo International Airport provides a fair price for a three-star hotel experience, making it a suitable option for short stays or transit stops.
Business
Garden Court OR Tambo International Airport proves to be a suitable choice for business travelers due to its accessibility and excellent customer service. Despite being busy with conferences, the hotel manages a quick and efficient check-in and check-out process, ensuring minimal disruption to business schedules. The presence of a free shuttle to the airport adds to the convenience, making commutes seamless.
The hotel's location, although near an industrial zone with little surrounding it, is advantageous for work-related travel with notable ease of access to business venues. However, the facility does fall short in providing essential business amenities and guests occasionally find themselves in need of services like copiers or efficient WiFi. Despite these minor drawbacks, the establishment's core amenities and services cater well to the needs of business travelers.
Accessible
The Garden Court OR Tambo International Airport hotel stands out for its exceptional accessibility features, particularly benefiting guests with disabilities. Visitors appreciated the security and front desk staff who readily accommodated requests for handicap parking. The availability of ground floor rooms added to the ease of access, making it simpler for those with mobility issues to navigate the premises.
Location-wise, the hotel is advantageously close to the airport, ensuring guests can reach their flights or accommodations swiftly. A free shuttle service enhances this convenience, praised for its efficiency, friendly staff and minimal waiting times. This service ensures seamless accessibility between the airport and the hotel, available around the clock.
Guests also highlighted the ease of access to the hotel’s amenities, including a bar and multiple in-house restaurants. These facilities are designed for convenience, enhancing the overall stay experience. The efficient and friendly services, coupled with a smooth check-in and check-out process, make the Garden Court OR Tambo International Airport a reliable and accessible choice for travelers with disabilities.
Outdoor Pool
The outdoor pool at Garden Court OR Tambo International Airport is often highlighted for its beautiful gardens and inviting atmosphere, making it an ideal spot to relax before a flight. Descriptions frequently mention the pool as lovely and nice-sized with an adjacent pub enhancing the experience. However, some guests have noted issues with the pool's cleanliness, finding dead insects and water that was not always inviting or usable. While many positive aspects are noted, maintaining the pool's cleanliness could enhance the overall guest experience.
Yes, Garden Court OR Tambo International Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden Court OR Tambo International Airport.
No, Garden Court OR Tambo International Airport doesn't allow dogs.
Yes, parking facilities are available at Garden Court OR Tambo International Airport.
Yes, Garden Court OR Tambo International Airport has a gym.