Holiday Inn Express - Atlanta-Kennesaw by IHG
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Summary of reviewsHoliday Inn Express - Atlanta-Kennesaw by IHG, offers a generally positive experience with several standout features. Guests frequently praise the hotel's prime location, which provides easy access to major interstates, various restaurants, shopping centers and city activities. The neighborhood is described as excellent and quiet, contributing to an overall enjoyable stay. Visitors also appreciate the clean rooms and recent renovations that enhance their time at the hotel.
Breakfast at the hotel receives predominantly positive feedback with many guests describing it as great and even perfect. The helpful and friendly staff ensure that the breakfast area remains clean and well-organized. Although there are occasional comments about slow refills and temperature inconsistencies, the availability of grab-and-go options and good coffee often lead to a pleasant start to the day.
The rooms are frequently noted for their cleanliness and comfort, particularly the comfortable beds and pillows that promote restful nights. While room size and older infrastructure receive mixed reviews, these aspects do not significantly impact overall satisfaction. The hotel's cleanliness is generally commended, though some guests point out areas needing improvement, such as outdated facilities and occasional cleanliness lapses.
The staff at Holiday Inn Express - Atlanta-Kennesaw is a high point for many guests. Described as friendly, polite and cheerful, the staff, especially the front desk, consistently receive praise for their professionalism and helpfulness.
Guests mention the comfort of the beds as a key highlight with many noting the beds to be very comfortable and the abundance of pillows appreciated. Occasional comments about bed discomfort exist but are minimal compared to the overall positive feedback.
Despite the positive aspects, the hotel receives mixed reviews regarding its facilities and services with some pointing out issues like non-functioning elevators, low water pressure and insufficient amenities for a three-star hotel. These criticisms hint that the service quality and building conditions might need attention to better align with guest expectations.
In summary, Holiday Inn Express - Atlanta-Kennesaw offers a mostly satisfying experience with its prime location, comfortable beds and friendly staff, despite some areas requiring improvement.
Categories
Breakfast at the hotel receives predominantly positive feedback with many guests describing it as great and even perfect. The helpful and friendly staff ensure that the breakfast area remains clean and well-organized. Although there are occasional comments about slow refills and temperature inconsistencies, the availability of grab-and-go options and good coffee often lead to a pleasant start to the day.
The rooms are frequently noted for their cleanliness and comfort, particularly the comfortable beds and pillows that promote restful nights. While room size and older infrastructure receive mixed reviews, these aspects do not significantly impact overall satisfaction. The hotel's cleanliness is generally commended, though some guests point out areas needing improvement, such as outdated facilities and occasional cleanliness lapses.
The staff at Holiday Inn Express - Atlanta-Kennesaw is a high point for many guests. Described as friendly, polite and cheerful, the staff, especially the front desk, consistently receive praise for their professionalism and helpfulness.
Guests mention the comfort of the beds as a key highlight with many noting the beds to be very comfortable and the abundance of pillows appreciated. Occasional comments about bed discomfort exist but are minimal compared to the overall positive feedback.
Despite the positive aspects, the hotel receives mixed reviews regarding its facilities and services with some pointing out issues like non-functioning elevators, low water pressure and insufficient amenities for a three-star hotel. These criticisms hint that the service quality and building conditions might need attention to better align with guest expectations.
In summary, Holiday Inn Express - Atlanta-Kennesaw offers a mostly satisfying experience with its prime location, comfortable beds and friendly staff, despite some areas requiring improvement.
Hotel near Golf Courses
This hotel's location in Kennesaw offers convenient access to several golf courses in Cobb County, including Pinetree Country Club and Marietta Country Club.
Hotel for Honeymoon
This hotel includes free breakfast and comfortable rooms. Its reliable amenities and strategic location provide a convenient and pleasant stay for couples looking to explore the area during their honeymoon.
Business Hotel
Holiday Inn Express provides standard business amenities, including free Wi-Fi and meeting facilities.
Hotel with Parking
This hotel offers free parking and is situated in a location with easy access to both Kennesaw and Marietta. Guests can enjoy a comfortable stay with reliable amenities.
Accessible Hotel
The hotel provides an ADA compliant pool/whirlpool. It is centrally located in Cobb County's premier commercial district and at the entrance to Town Center Mall at Cobb.
3-Star Hotel
Offers a reliable stay with clean rooms, a complimentary breakfast, and a convenient location. Guests appreciate the value and quality of service.
Hotel with Gym
Guest Reviews
Visitors to the Holiday Inn Express - Atlanta-Kennesaw by IHG, frequently praise its prime location and convenient access to essential amenities. The hotel’s proximity to major interstates and main roads is a significant advantage, making it an ideal spot for those needing easy travel routes. Guests appreciate the closeness to activities in the city, a variety of restaurants and ample shopping opportunities, simplifying both leisure and business stays. The neighborhood is noted to be excellent, quiet and suitable for various events and activities. Internally, guests commend the clean rooms and recent renovations, enhancing the overall experience of their stay. This location effectively meets the diverse needs of travelers, offering an excellent stay just outside Atlanta.
The breakfast experience at Holiday Inn Express - Atlanta-Kennesaw by IHG, predominantly receives positive remarks from guests. Many guests describe the breakfast as great, very good and even perfect. Reviews highlight the helpful and friendly staff, who ensure the breakfast area is clean and provide excellent service. Additionally, the availability of grab-and-go options and good coffee contributes to a pleasant start to the day. There are a few less favorable comments, noting occasional issues like lukewarm coffee, slow refilling of items and rare instances of soured milk or cold dishes. However, for the most part, guests find the breakfast satisfying and commend the hotel for its comfortable and well-located accommodations.
Guests of the Holiday Inn Express - Atlanta-Kennesaw by IHG, frequently commented on the positive aspects of the rooms. The recurring theme highlights cleanliness with multiple reviewers noting that their rooms were clean and well-maintained. Comfort was another consistent point of praise, specifically citing comfortable beds and pillows that contributed to restful nights.
The size of the rooms received mixed feedback, but some guests appreciated the spaciousness, while others found them adequate for their needs. A few reviews praised the room’s coziness and suitability, aligning with expectations for a hotel in this category.
While many thoughts about the room were favorable, it's worth mentioning that some guests expressed disappointment over the hotel's older infrastructure, despite slight renovations. However, this did not appear to significantly detract from their overall satisfaction.
The breakfast area experienced some criticism due to its size and perceived lack of safety in the Covid context. Nevertheless, the positive feedback about room quality generally overshadowed these concerns.
The beds at the Holiday Inn Express - Atlanta-Kennesaw by IHG, generally received positive remarks. Many guests noted that the beds were very comfortable with some describing them as nice or comfy. The abundance of pillows was also appreciated. While most reviews praised the comfort of the beds and bed sheets, there were a few instances where guests found the beds uncomfortable or had issues like bad slumps. Overall, the comfort of the beds stands out as a key highlight for many visitors.
Holiday Inn Express - Atlanta-Kennesaw by IHG has received a mix of reviews regarding its cleanliness. Many guests complimented the hotel for being clean and well-maintained, particularly noting the clean and comfortable rooms. The property is described frequently as extremely clean with a polite and friendly staff who kept the dining areas orderly.
However, some reviews highlight issues that cannot be overlooked. Several guests pointed out dirty carpets, walls and ceilings, as well as bathrooms that were not thoroughly cleaned. Specific complaints included hair in the shower, rust in the bathroom and even disturbing findings like vomit on the mattress box spring. Additionally, there were mentions of an unpleasant odor and outdated facilities.
Overall, while the hotel has areas that are well-maintained and clean, there are significant concerns regarding inconsistent cleaning standards in some parts of the property.
Holiday Inn Express - Atlanta-Kennesaw by IHG, boasts a commendable staff that significantly enhances the guest experience. Numerous reviews highlight exceptional service, singling out the front desk and individual staff members who provided remarkable assistance. Guests often describe the staff as very friendly, polite, cheerful and approachable with special mentions of their professionalism and helpfulness. The hotel management also receives praise for taking good care of guests, ensuring a welcoming atmosphere.
While there are some concerns about attention to detail and occasional unapproachability, the overall sentiment remains positive. The efficiency and friendliness of the team, coupled with a clean facility, contribute to a largely pleasant hotel stay.
Holiday Inn Express - Atlanta-Kennesaw by IHG garners mixed reviews from guests, especially in terms of its facilities and services. Some guests find the overall condition of the building neglected, mentioning issues such as one elevator being out of service and laundry machines not functioning. Other complaints involve the elevator skipping floors and low water pressure in the showers, both of which detract from the stay experience. Additionally, the service and amenities have been described as below average, lacking the expected standards for a three-star hotel. These factors have led numerous guests to rate their stay unfavorably, citing that the quality doesn't align well with the price point.
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Location
Breakfast
Rooms
The size of the rooms received mixed feedback, but some guests appreciated the spaciousness, while others found them adequate for their needs. A few reviews praised the room’s coziness and suitability, aligning with expectations for a hotel in this category.
While many thoughts about the room were favorable, it's worth mentioning that some guests expressed disappointment over the hotel's older infrastructure, despite slight renovations. However, this did not appear to significantly detract from their overall satisfaction.
The breakfast area experienced some criticism due to its size and perceived lack of safety in the Covid context. Nevertheless, the positive feedback about room quality generally overshadowed these concerns.
Beds
Cleanliness
However, some reviews highlight issues that cannot be overlooked. Several guests pointed out dirty carpets, walls and ceilings, as well as bathrooms that were not thoroughly cleaned. Specific complaints included hair in the shower, rust in the bathroom and even disturbing findings like vomit on the mattress box spring. Additionally, there were mentions of an unpleasant odor and outdated facilities.
Overall, while the hotel has areas that are well-maintained and clean, there are significant concerns regarding inconsistent cleaning standards in some parts of the property.
Staff
While there are some concerns about attention to detail and occasional unapproachability, the overall sentiment remains positive. The efficiency and friendliness of the team, coupled with a clean facility, contribute to a largely pleasant hotel stay.
3 Star
No, Holiday Inn Express - Atlanta-Kennesaw by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Atlanta-Kennesaw by IHG.
No, Holiday Inn Express - Atlanta-Kennesaw by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express - Atlanta-Kennesaw by IHG.
Yes, Holiday Inn Express - Atlanta-Kennesaw by IHG has a gym.
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