Keystone, 250 Winter Street43.891231,-103.426211(Show on Map)
8.2
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Keystone Boardwalk Inn and Suites is highly regarded for its prime location in the picturesque town of Keystone. Nestled centrally, it offers easy access to key attractions such as Mount Rushmore, as well as nearby dining options and shopping venues. Guests appreciate the hotel's tranquil setting at the edge of the business district, which allows for relaxation after a day of exploration. The welcoming and accommodating staff further enhance the experience, frequently receiving praise for their friendliness and helpfulness.
The hotel's rooms are described as spacious, clean, and well-maintained, providing a comfortable stay. Despite their dated appearance, the accommodations are generally cozy, with larger suites offering additional space and amenities. However, some guests note variability in the quality of mattresses and suggest updates to enhance comfort. Cleanliness is consistently praised, although a few guests have encountered issues with odors and overlooked cleaning details. Housekeeping services are available upon request, which may require guests to manage their own linen during longer stays.
While the hotel lacks a breakfast service, local dining establishments offer ample morning meal options for guests to explore. Beds receive mixed reviews, with some guests finding them comfortable, while others experience discomfort due to mattress conditions. Overall, Keystone Boardwalk Inn and Suites provides a strategic and pleasant base for travelers eager to enjoy the charm and attractions of Keystone, backed by a supportive and professional staff.
Accessible
Room Types
King RoomThe spacious double room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Queen Room with Two Queen BedsThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a dressing room, as well as a sofa. The unit offers 2 beds.
King Room - Disability AccessThe spacious double room offers air conditioning, a carpeted floor, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Nestled in the picturesque town of Keystone, Keystone Boardwalk Inn and Suites boasts an enviable location that guests consistently commend for its accessibility to nearby attractions. Positioned centrally, it offers a strategic vantage point for those keen on exploring the Black Hills. A short distance from the iconic Mount Rushmore, the hotel makes it easy to indulge in sightseeing and outdoor activities.
The convenience doesn't stop there; guests appreciate the proximity to a myriad of dining options and shopping venues within walking distance. This location makes it ideal for leisurely strolls around downtown Keystone, enhancing the overall experience of those visiting the region. Whether it's meandering through shops or grabbing a bite at a local eatery, guests find everything to be within easy reach.
Moreover, the hotel’s placement at the end of the business district ensures a tranquil stay, allowing guests to unwind after a day of exploration. Notably, the warm and accommodating staff contribute to the positive atmosphere, complementing the prime location. Overall, Keystone Boardwalk Inn and Suites emerges as an exceptional choice for travelers eager to immerse themselves in the attractions and charm of Keystone.
Breakfast
Keystone Boardwalk Inn and Suites offers a convenient location for travelers looking to explore the area, but when it comes to breakfast options, guests commonly note its absence. The lack of a breakfast service is a recurring theme in reviews, indicating that guests should plan alternative arrangements for morning meals. While coffee is sometimes available, early risers may encounter a closed office before 8 AM, limiting their access to even this modest offering. However, visitors can find great restaurants nearby, which provide viable options for starting the day, offering travelers a chance to explore local cuisine outside the hotel.
Rooms
Keystone Boardwalk Inn and Suites offers guests spacious, clean, and well-maintained rooms, making it a popular choice for travelers seeking comfort in a convenient location. The rooms are notably large, with separate bathroom facilities and some having the added bonus of a refrigerator. Despite their dated appearance, the accommodations are generally well-kept and provide a cozy atmosphere. Suites stand out for their generous size and quiet locations, complete with features like a large dining table.
The hotel's central location allows easy access to downtown dining and shopping, further enhancing its appeal. Additionally, guests have noted the staff's friendliness, contributing to a pleasant stay.
However, some areas for improvement include updating older mattresses, as comfort levels vary, and some rooms lack modern amenities such as a microwave or hair dryer. A small number of guests have reported issues with odor, dampness, or cleanliness regarding specific rooms. Parking can also be limited, and while generally comfortable, those who prefer softer beds might find them too firm.
Beds
The beds at Keystone Boardwalk Inn and Suites receive mixed opinions from guests. Some visitors find the beds and pillows to be comfortable, enhancing their stay with a good night's sleep. However, there is a notable mention of inconsistency in bed quality within the rooms, with some guests experiencing excellent comfort while others face discomfort due to lumpy and hard mattresses. Despite some beds being described as very good, there are frequent remarks about beds being too hard and uncomfortable, with a significant number of guests calling them the worst they've ever slept on. The mattresses appear to vary in condition, with suggestions that older ones might require updating. Overall, while some find satisfactory comfort in the bedding, many guests experience issues with the firmness and condition of the mattresses.
Cleanliness
Keystone Boardwalk Inn and Suites boasts a reputation for maintaining clean and spacious accommodations, with guests frequently highlighting the tidiness and size of the rooms. The overall cleanliness is generally well-regarded, contributing to a comfortable stay, and several reviews mention the inviting nature of the rooms, often using descriptors like "nice" and "comfortable."
However, some guests noted areas requiring improvement, such as instances where cleaning details were overlooked, with visible dirt in corners and specific areas like shower curtains and the base of tubs. A couple of guests reported unpleasant odors in certain rooms, including mildew and smoke smells, which detracted from their experience.
While the majority of reviews praise the clean environment, there are mentions of limited maid service availability, which was only provided upon request during longer stays. This occasionally led to guests having to fulfill their own linen needs, though cleanliness was promptly addressed once service was requested. Despite these few drawbacks, the hotel's cleanliness remains a strong point for those seeking a comfortable base in a great location.
Staff
The reviews of Keystone Boardwalk Inn and Suites highlight a consistently positive experience with the hotel staff. Guests frequently describe the staff as friendly, courteous, and very nice, with many noting their helpfulness in providing local information and recommendations for restaurants and attractions. Specific front desk workers, such as Rob and Ross, receive praise for their excellent service and welcoming demeanor.
Guests appreciate the accommodating nature of the staff, with many mentioning their responsiveness to requests. The staff's professional and courteous attitude contributes significantly to the overall satisfaction of those staying at the hotel. Despite some challenges regarding housekeeping services, the positive experiences with staff interactions stand out. The central location of the hotel, paired with the personable and supportive staff, enhances the appeal for travelers seeking a comfortable and hospitable stay.
FAQ
No, Keystone Boardwalk Inn and Suites doesn't have any pool.
No, a spa isn't available at Keystone Boardwalk Inn and Suites.
No, Keystone Boardwalk Inn and Suites doesn't allow dogs.
No, parking facilities aren't available at Keystone Boardwalk Inn and Suites.
No, Keystone Boardwalk Inn and Suites doesn't have a gym.
