The Kigali Serena Hotel is a great choice for a luxurious and relaxing stay in Kigali. Guests raved about the exceptional breakfast with great food choices and many venue options to choose from. The rooms are beautiful with generously-sized and well-stocked amenities, although some minor issues were noted. The staff are exceptional with friendly and welcoming attitudes that really make a difference. The outdoor pool is a highlight with large size and great views, allowing guests to soak up the sun and enjoy the hotel's serene atmosphere. Despite some needed renovations and updates, the Kigali Serena Hotel is definitely worth a visit.
The Radisson Blu Hotel & Convention Centre Kigali is a highly recommended 5-star hotel with exceptional facilities and services. Its central location and proximity to the Kigali Conference Centre make it an ideal choice for business travelers, while families can also enjoy its comfortable and clean rooms. The hotel's standout features include its fantastic breakfast with a wide variety of local and international cuisine, its impressive swimming pool and its exceptional staff who provide hospitable and helpful service. Guests praise the hotel's cleanliness and quiet surroundings and its well-designed and well-maintained rooms. While some minor issues exist, such as the need for a printer in the business center and Covid-19 restrictions, the hotel's exceptional quality outweighs any inconveniences. Overall, the Radisson Blu Hotel & Convention Centre Kigali is a luxurious and pleasant destination for anyone planning a trip to Kigali.
The Lemigo Hotel is a highly recommended choice for those attending conferences and events at the nearby Kigali Convention Center. Its location is considered wonderful and excellent for exploring the city. The spacious and well-located rooms with great views overlooking Kigali are highly praised by guests, despite some experiencing a mould smell in the bathrooms. The staff at Lemigo Hotel are recognized for their professionalism and world-class service with many guests appreciating their friendliness, helpfulness and attentiveness. Although some guests noted that breakfast service could improve, the overall quality of staff service is highly praised. Overall, Lemigo Hotel provides a comfortable and pleasant stay with quality staff service.
One Click Hotel in Kigali offers guests a wonderful blend of convenience, comfort, and affordability. Its prime location in the peaceful Kiyovu neighborhood allows easy access to the city center while providing a tranquil environment, appreciated by those looking to explore Kigali. The hotel further enhances its accessibility with a complimentary airport shuttle service and boasts a serene garden retreat that adds to the overall appeal.
Guests frequently praise the breakfast experience at One Click Hotel for its variety and quality. The rotating menu offers fresh, local choices, and taking meals in the garden is a highlight for many. While dinner reviews are mixed, the majority find the meals pleasant and reasonably priced, often enjoying them in the garden setting.
The rooms at One Click Hotel are consistently recognized for their cleanliness and comfort, featuring essential amenities like air conditioning and mosquito nets. Although some furnishings are seen as slightly dated, the attention to cleanliness and well-maintained environment stands out. Comfortable bedding contributes to restful sleep, supported by attentive staff willing to accommodate room changes if needed.
The hotel's cleanliness is frequently mentioned positively, with meticulous housekeeping that ensures pristine conditions throughout. Guests find the supportive staff to be one of the hotel's strongest assets, with their friendliness and readiness to assist making for a pleasant stay. Staff members, including Diane and Èric, receive particular praise for exceptional service.
The WiFi service, while experiencing occasional connectivity issues, is generally reported as fast and reliable, enhancing the overall guest experience.
Remarkably, despite its three-star rating, One Click Hotel offers excellent value for money. Guests appreciate the affordability and consistently recommend it as a smart option for budget-conscious travelers. While some facilities show minor wear, these are easily overshadowed by the hotel's positive attributes, making it a reliable choice for those planning a stay in Kigali.
Hotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers.
The 2000 Hotel Downtown Kigali is a great choice for travelers seeking a comfortable and affordable stay in the heart of Kigali. The hotel's central location provides easy access to shops, supermarkets, banks and the main market area. Guests have enjoyed the spacious and clean rooms with comfortable bedding and excellent Wi-Fi connection. The hotel staff are friendly and offer exceptional service with many guests thanking specific staff members for their kindness and professionalism. The breakfast receives mixed reviews, but many guests find it diverse and complete with fresh fruit, pastries and eggs made to order. The hotel's cleanliness is impeccable with guests praising the spotless environment and clean atmosphere. While some guests have experienced issues with the wifi connectivity, the majority of reviews are positive. Overall, the 2000 Hotel Downtown Kigali is a solid choice for travelers seeking a budget stay with great value and a magnifique endroit with a very good ambiance and experience.
The Kigali Marriott Hotel is a highly praised 5-star hotel with exceptional service and attention to detail. Guests rave about the hotel's excellent location, cleanliness and ambiance. The breakfast is described as delicious and plentiful with lots of choices and traditional dishes to sample. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly, helpful and professional with some staff members highlighted for their extreme friendliness. The outdoor pool is beautiful and perfect for a refreshing dip on a hot day. The hotel is perfect for business travelers with excellent facilities and services. Overall, the Kigali Marriott Hotel is a great choice for those seeking comfort, cleanliness and exceptional service.
The Grand Legacy Hotel is known for its exceptional staff who go above and beyond to provide courteous and friendly service. Countless reviews praise the front desk clerks for their fast and accommodating service with Leoncie and other receptionists receiving special mention. The management staff is also superb and always ready to assist guests in any way they can. The hotel's warm and professional staff creates a welcoming atmosphere that international guests have described as "very friendly." Overall, you can expect top-notch service during your stay at the Grand Legacy Hotel.
The Ubumwe Grande Hotel in Kigali is a highly recommended hotel for travelers looking for a comfortable and modern stay with exceptional service. The hotel's location is perfect for city exploration, shopping and relaxation with stunning city views from the rooms and rooftop pool. The breakfast is diverse and well-presented with interesting African embellishments and the staff is outstanding, super-friendly and carefully attentive to guests' needs. The rooms are spacious, clean and modern with amazing views of the city hills and the hotel's dedication to cleanliness is exceptional. While there were some instances of dishonesty from some staff, guests were pleased with the polite and respectful service provided by the hotel staff. Overall, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness, modernity and exceptional service.
Five to Five hotel, located near the airport, received positive reviews from guests who enjoyed the convenience and the free airport shuttle service. The hotel's clean and well-maintained rooms were praised for being spacious and having spectacular views from the balcony. The breakfast offered a wide variety of meals that were described as amazing, great and delicious with courteous and attentive staff. The exceptional cleanliness of the hotel, well-kept rooms that were tidied up every day and a very professional and wonderful staff made it a very clean hotel with excellent customer service. However, some guests did mention weak wifi signals in their rooms. Nonetheless, for those who want practicality and comfort with a friendly and reliable service, Five to Five hotel is a great choice for their stay.