Kingston, 237 Ontario Street44.230589,-76.47929(Show on Map)
8.1
Very Good
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+5 Photos
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Checkin - Checkout datesFri, 26 Jun - Sat, 27 Jun26 Jun - 27 Jun
1 Room2 Guests
Info
Summary of reviews
Confederation Place Hotel enjoys a prime location in the heart of downtown Kingston, enabling guests to easily access a variety of restaurants, shops and local attractions. Its waterfront setting offers stunning views of Lake Ontario, which many guests appreciate, especially those with rooms facing the lake. The central position and proximity to historical sites and entertainment venues like Leon’s Centre make it convenient for sightseeing and leisurely walks along the waterfront, making the hotel a top choice for those looking to explore Kingston's vibrant downtown.
The included breakfast receives mixed feedback but is generally seen as convenient, especially with the current health guidelines. Many guests appreciate the grab-and-go breakfast boxes for their simplicity and efficient service. However, there is room for improvement in terms of variety and quality to better meet guest expectations.
While the hotel does not have an on-site restaurant or bar, its proximity to numerous dining options in the area is a significant advantage. The rooms at Confederation Place Hotel are often praised for their spaciousness, cleanliness and comfortable beds. Guests particularly enjoy the beautiful lake views from their rooms. Despite the overall positive remarks, some areas of the hotel are in need of renovations, including dated decor, worn carpets and outdated bathrooms.
Cleanliness is consistently highlighted as a positive aspect with many guests noting that the rooms and hotel facilities are well-maintained. The friendly and accommodating staff, often mentioned by name for their excellent service, contribute significantly to the positive experience, making guests feel welcome and cared for.
WiFi service at the hotel has been a point of contention with many guests reporting unreliable and slow connectivity. This inconsistency can be frustrating for visitors relying on stable internet access during their stay.
The pool, though appreciated for its size and cleanliness, has received mixed reviews. Some guests were disappointed by its occasional unavailability and noted that it could benefit from better maintenance and heating. Nevertheless, it remains a valued amenity, especially for families with children.
Parking at Confederation Place Hotel is generally considered convenient and secure with an underground option available for a fee. However, some guests have found the space tight and the lack of an elevator to lower levels inconvenient.
The hotel is deemed family-friendly, offering practical room options for larger families and attentive service from the staff. The convenient location further enhances the family experience, though some amenities could be improved to better cater to family needs.
Finally, the hotel's location also makes it an appealing choice for those interested in Kingston's nightlife with numerous bars, restaurants and entertainment options just a short walk away. However, this can sometimes result in noise disturbances from nearby establishments.
Overall, Confederation Place Hotel offers a well-located and reasonably comfortable stay, especially for those looking to explore downtown Kingston, despite some areas needing modernization and improvement.
Categories
Dog Friendly
This hotel allows both dogs and cats. There is a grassy area for pet relief on the property and a park next to the hotel. Confederation Place Hotel allows pets of any size for an additional fee of CA$15 per pet, per night (not to exceed CAD 60 per stay).
Do you accept dogs in all rooms?No, some rooms only:
Is there an extra charge?Yes, C$ 15 per night
Should the dog owner notify you before checking in?Yes, During the booking process
What is the maximum number of dogs per room?Only one dog is allowed
Is there a maximum weight of dogs accepted?No
Are there any leash-free play areas?No
Should the dog be kenneled at all times in the room?No
Should the dog be kenneled/kept in a pet carrier at all times in public areas?No
Should the dog remain leashed at all times in the room?No
Should the dog remain leashed at all times in public areas?Yes
Are the dogs allowed on the furniture?Yes
Are the dogs allowed on beds?Yes
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages?Yes, C$ 100
Except for dogs, do you also accept other pets?Yes
Do you have a written and comprehensive pet policy available on request?Yes
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Pool
Confederation Place Hotel features a seasonal outdoor pool, providing a refreshing option during warmer months, and is situated in downtown Kingston.
Parking
This hotel offers underground parking for a fee, which is limited and available on a first-come, first-served basis with a height restriction. A private parking lot is also available on site.
Family
Nightlife
Business
Golf
Room Types
Small Queen Room with Lake ViewThis petite guestroom offers views of Lake Ontario, including RMC, Fort Henry and the Wolfe Island Ferry passage. A flat-screen TV, coffeemaker and small refrigerator are provided. A microwave is available upon request.
Queen Room with Two Queen Beds and City ViewThis guestroom overlooks Kingston's city centre, including the market square and city hall. It provides a flat-screen TV, coffeemaker and small refrigerator. A microwave is available upon request. Ironing facilities and complimentary bath amenities are also included.
Room with Two Double Beds and Lake ViewThis guestroom offers views of Lake Ontario, including RMC, Fort Henry and the Wolfe Island Ferry passage. A flat-screen TV, coffeemaker and small refrigerator are provided. A microwave is available upon request.
King Room with Lake ViewThis guestroom offers views of Lake Ontario, including RMC, Fort Henry and the Wolfe Island Ferry passage. A flat-screen TV, coffeemaker and small refrigerator are provided. A microwave is available upon request.
Economy double room pool view, lower levelLocated on the ground floor, this petite guestroom includes sliding glass door leading out outdoor pool deck. A flat-screen TV, coffeemaker and small refrigerator are provided. A microwave is available upon request.
Economy double room harbour view, lower levelLocated on the ground floor, this petite guestroom includes sliding glass door leading out onto a waterfront area with dock access. A flat-screen TV, coffeemaker and small refrigerator are provided. A microwave is available upon request.
Standard Triple RoomThis guestroom includes a flat-screen TV, coffeemaker and small refrigerator. A microwave is available upon request. Ironing facilities and complimentary bath amenities are also provided.
Standard King Room with City ViewThis guestroom overlooks Kingston's city centre, including the market square and city hall. It provides a flat-screen TV, coffeemaker and small refrigerator. A microwave is available upon request. Ironing facilities and complimentary bath amenities are also included.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Confederation Place Hotel boasts an enviable location right in the heart of downtown Kingston, offering guests immediate access to a range of amenities, restaurants, shops and local attractions. Overlooking the picturesque Lake Ontario, the hotel provides stunning lake and harbor views that guests greatly appreciate. This ideal setting allows for easy exploration of the city’s highlights, including boat tours to the Thousand Islands, the marina and Confederation Park.
Guests repeatedly highlight the hotel's central position as a significant advantage, noting that most destinations are within walking distance, thereby eliminating the need for frequent car usage. The convenience of being close to the town center, historical sites and entertainment venues like Leon’s Centre adds to the appeal. Additionally, the hotel features underground parking, which, though sometimes noted as an extra cost, is seen as a secure and useful option.
Reviews frequently mention that the views from the rooms, especially those facing the lake, are magnificent. The combination of the central location and the beautiful water vistas from the windows creates a compelling case for choosing this hotel. Visitors value the hotel's position for sightseeing and leisurely strolls along the waterfront, making it an optimal choice for those looking to immerse themselves in Kingston's vibrant downtown area. Overall, the location of Confederation Place Hotel is consistently praised as one of its foremost attributes, ensuring a pleasant and convenient stay for its guests.
Breakfast
Confederation Place Hotel offers an included breakfast that has elicited mixed reviews from guests. On the positive side, many praised the convenience and originality of the breakfast boxes, describing them as a great idea, perfectly suitable for a grab-and-go meal. Several reviewers found the breakfast to be decent and adequate with fresh and nutritious elements contributing to a filling morning meal. Guests appreciated the simplicity and efficiency, often noting the friendly service, the breakfast area and the overall convenience given current health guidelines.
However, the breakfast also drew substantial criticism. Many guests found it too basic, repetitive and lacking in variety with the same items—boiled eggs, a muffin, cheese, yogurt and juice—offered daily. The absence of a buffet option, along with missing elements such as bread, pastries or hot items, led to disappointment. Cold and pre-packaged foods, such as mundane eggs and weak coffee, didn't meet the expectations of many travelers and some suggested more diverse and customizable options to improve the experience. The boxed format, initially introduced due to the pandemic, was often cited as a feature that should evolve, as normalcy returns and guests seek a more traditional breakfast.
In summary, while the breakfast boxes at Confederation Place Hotel are practical and consistent with pandemic safety measures, there is room for significant improvement in variety, customization and overall quality to satisfy a wider range of tastes.
Dinner
Confederation Place Hotel boasts a superb central location with numerous restaurants and shops within walking distance. Guests find it convenient to have a variety of dining options nearby, especially given the hotel's proximity to main streets bustling with eateries. However, some guests have noted the absence of an in-house restaurant or bar, highlighting the reliance on nearby establishments for meals. Despite the lack of dining facilities within the hotel, the easy access to multiple restaurants in the vicinity remains a positive aspect for visitors.
Rooms
Confederation Place Hotel offers mixed reviews when it comes to their rooms, but there are several consistent positive aspects that guests appreciated. Many reviews highlight the spaciousness of the rooms, which are described as clean and well-sized. The comfort level is generally good with guests noting comfortable beds and useful amenities like fridges and microwaves. The views from the rooms, especially those facing the lake, are often praised for their beauty, offering stunning sights of the St. Lawrence River and beautiful sunrises. Additionally, the dining room area is noted to be modern and aesthetically pleasing.
However, there are some downsides mentioned that potential guests might want to consider. The hotel is described as an older property in need of renovations with dated decor and fixtures. Bathrooms, in particular, are frequently cited as being outdated and sometimes poorly maintained. Issues such as peeling wallpaper, worn carpets and ventilation problems are also reported. Noise can be a problem in certain rooms, whether it’s from street traffic or noisy equipment.
Despite the need for upgrades, the overall cleanliness and space of the rooms make Confederation Place Hotel a reasonably comfortable and well-located option, especially for those seeking excellent views of the waterfront.
Beds
Confederation Place Hotel offers a mixed experience when it comes to the comfort of their beds. Many guests have praised the beds for being super comfortable, clean and spacious, describing them as great for a good night's rest. Guests have frequently complimented the quality of the mattresses and pillows, highlighting a number of very comfortable beds that contributed positively to their stay.
Some reviews noted that beds were firm yet comfortable with good linens and an adequate, if not exceptional, level of comfort. Several guests found the bedding and pillows to be particularly pleasant with soft and cozy mattresses enhancing their overall satisfaction with the rooms.
However, not everyone found the beds to their liking. A portion of guests mentioned beds that were too firm, too soft or simply not as comfortable as expected. Concerns were raised about the age and condition of some beds, suggesting a need for updates and replacements to meet guest expectations. Issues with bed size, noisiness of mattresses and occasional cleanliness problems, such as dirty sheets, were also noted by some reviewers.
While the views from the rooms and overall ambiance added positively to many experiences, the comfort of the beds at Confederation Place Hotel appears to vary, indicating that the hotel could benefit from standardizing the quality of their bedding to ensure consistent comfort for all guests.
Cleanliness
Confederation Place Hotel seems to offer an interesting juxtaposition of cleanliness and the desperate need for modernization. Many guests consistently highlighted the cleanliness of the rooms and hotel facilities, noting that bathrooms were generally clean and their rooms were tidy and well-maintained. The staff received praise for their friendly and helpful nature. Additionally, the location of the hotel was frequently noted as a significant advantage with its prime downtown spot being described as impeccable and very convenient.
However, the reviews also show a recurrent theme regarding the hotel's outdated decor and urgent need for renovation. Many reviewers remarked that the hotel's appearance was not appealing and that the room décor seemed very old and tired. Several guests specifically mentioned the old and worn carpets, dated bathrooms and general wear and tear throughout the property. Some reviews also noted maintenance issues such as clogged tubs, slow drains, mold and dirty windows.
Despite these concerns, the cleanliness managed to stand out positively with frequent mentions of the clean rooms and bathrooms. For those prioritizing a clean, well-located stay, Confederation Place Hotel might still be a viable option, but it's clear that a property update is long overdue to match its cleanliness standards.
Staff
The guest reviews for Confederation Place Hotel consistently highlight the positive qualities of the staff. Visitors repeatedly describe the team as welcoming, friendly and highly accommodating. The reception, particularly praised, features names like Ashna and Nick, who seem to have left lasting impressions with their professionalism and helpfulness.
Many reviewers found the staff to be efficient and attentive, often going above and beyond to make guests feel comfortable and resolve issues promptly. The overall demeanor of the staff was noted as warm and polite, contributing significantly to the positive experience of staying at the hotel. Comments also reflect the staff's willingness to accommodate late check-ins and special requests.
Though there were a few minor criticisms with some guests encountering less attentive personnel or occasional unprofessional behavior, the overwhelming consensus is that the staff at Confederation Place Hotel considerably enhance the overall stay with their excellent service, friendliness and readiness to assist. Their efforts did not go unnoticed with many guests expressing their gratitude for the staff's kindness and responsiveness.
Wi-Fi
Confederation Place Hotel offers complimentary WiFi to its guests, which can be a significant convenience for travelers. However, experiences with the hotel's internet services vary widely. Some guests reported that the WiFi worked really well and provided a very good connection, but these positive reviews are overshadowed by numerous complaints. Many guests encountered poor, spotty or entirely non-functional WiFi, describing it as unreliable and inconsistent. Others mentioned slow speeds and limitations in connectivity with occasional reports of the WiFi not working at all. These issues could also extend to the rooms, where some guests noted an absence of USB charging ports and no internet connection for the TV. Additionally, several guests pointed out that the WiFi coverage did not extend throughout the entire hotel with some areas having weaker or no signal. Despite offering free internet, the hotel's WiFi evidently leaves much to be desired for a satisfactory online experience.
Pool
The pool at Confederation Place Hotel has received a mix of feedback from guests. Many guests appreciated the pool's cleanliness and size, describing it as great, nice and large, which made it an enjoyable feature for families, especially for children who had fun splashing around. The fact that dogs are allowed in the pool area was also a positive note for pet owners.
However, there were some negative aspects regarding its availability and conditions. Some guests were disappointed to find the pool closed, particularly during the Covid period or not open during their stay. There were instances when guests expected an indoor pool but found only an outdoor one. A few mentioned the pool being too cold, dirty and generally uninviting at times. Others felt the pool was slightly tired and in need of better maintenance or heating.
Despite these occasional setbacks, the overall sentiment was that the outdoor pool was a decent and appreciated amenity at Confederation Place Hotel, enhancing the stay for many visitors.
Parking
Confederation Place Hotel offers parking options that guests find both convenient and secure. The underground parking is particularly noted for its safety and convenience, although some find navigating the space a bit tight and cramped, especially for larger vehicles. Parking at the hotel costs $20 CAD per day, which is a reasonable fee according to many visitors, but there were reports of some guests being confused about the cost until after booking.
For those looking for alternatives, there are public parking spaces near the hotel, including more affordable options across the street. Some guests recommended parking in the square in front of the hotel for ease. Unfortunately, the hotel’s parking garage can fill up quickly, leading to limited availability at times.
While convenient, the parking set-up requires improvement to be more accommodating, especially for elderly guests and those with larger vehicles. The lack of an elevator to the lowest parking levels means guests must use the stairs, which is a concern for some. On-site parking, though secure, was also described as being a bit dark and needing better maintenance.
Overall, parking at Confederation Place Hotel is viewed as adequate and relatively straightforward, but some enhancements in space allocation and clearer communication about parking fees could significantly improve guest satisfaction.
Family
Confederation Place Hotel offers a decent family-friendly experience with several positive attributes for those traveling with children. The hotel provides rooms with three beds, an excellent option for larger families and the family rooms are practical for accommodating up to five members. Additional child beds can be requested and kids can benefit from a complimentary breakfast, although other meal options might not meet all expectations.
Families have appreciated the hotel's helpful staff who are attentive to the needs of children, ensuring a pleasant stay even if some amenities are not in pristine condition. Despite the lack of adjoining rooms and occasional inconveniences such as noise from neighbors, the hotel's clean and spacious rooms are generally well-received.
The convenient geographical location with proximity to shops and other attractions, adds to the hotel's appeal. Significant features like an open pool for the kids and on-site parking enhance the overall convenience for family stays.
However, a few drawbacks were noted, such as the unavailability of cribs at times and occasional cleanliness issues. Despite these, the friendly and accommodating environment at Confederation Place Hotel offers a reasonably good stay for families looking to explore the area or visiting nearby institutions like Queens University.
Nightlife
The Confederation Place Hotel is situated in a vibrant downtown Kingston locale, offering immediate access to bars, restaurants, shops and local attractions. Guests have remarked on its great location close to nightlife with an array of dining and entertainment options within walking distance. The hotel is surrounded by good restaurants and lively pubs and music events in the nearby park add to the appeal. However, potential visitors should be aware that the proximity to nightlife can sometimes result in noise from nearby bars.
Business
Confederation Place Hotel offers convenience for business travelers with swift breakfast service, ensuring a productive start for those in a hurry. The hotel features a business center and adequate conference rooms suitable for work-related needs. Mini fridges and microwaves add to the convenience of long stays. However, the comfort of the desk chairs leaves room for improvement and additional outlets for business electronics are necessary. Business amenities are available, but some come at an extra cost. Despite these minor drawbacks, it remains a great choice for a productive business trip.
Dog Friendly
Confederation Place Hotel is a pet-friendly establishment, providing facilities and amenities that accommodate guests traveling with dogs. The hotel offers designated pet-friendly rooms, allowing travelers to bring up to two dogs per stay. Many visitors appreciated the convenience of taking their dogs for walks right by the park, enhancing the experience for both owners and their pets. Additionally, some rooms afford a view of the lake which has been enjoyed by dogs and their owners alike.
However, there are areas where the hotel could improve. Despite being pet-friendly, pet accommodations could be better maintained, as guests noted issues such as pet fur on the carpets and chairs and occasionally noisy neighboring dogs. An additional fee of $40 per day for pets was mentioned, which some guests found to be steep. Despite these concerns, the hotel's location and overall pet-friendly environment were highlighted as positive aspects by visitors traveling with their canine companions.
FAQ
Yes, Confederation Place Hotel has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at Confederation Place Hotel.
Yes, Confederation Place Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Confederation Place Hotel.
