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Summary of reviewsShirley Retreat, located in the vibrant New Kingston area of Kingston, offers a prime location for both leisure and business travelers. It provides easy access to renowned attractions such as the Bob Marley Museum and Devon House, while maintaining a peaceful ambiance on a quiet street. This blend of proximity and tranquility allows guests to enjoy the city's vibrant offerings without being overwhelmed by its bustle. Visitors appreciate the area's safety and walkability, as well as the convenience of secure parking and public transportation options.
Breakfast at Shirley Retreat is a highlight for many, with guests praising the delicious, authentic Jamaican flavors, particularly the traditional ackee and saltfish. Though breakfast is not included in the room price, those who choose to partake in it find the portions satisfying and the offerings well-prepared. Miss Mauva's culinary skills receive specific praise, and guests enjoy the fresh, cooked-to-order meals. Some suggest broader variety and earlier service hours could enhance the experience even further.
The rooms at Shirley Retreat are noted for their cleanliness, comfort, and spaciousness, offering a restful environment at an affordable price. While largely basic, the accommodations are functional and well-maintained, with high ceilings contributing to a roomy atmosphere. The friendly and attentive staff further enhance the guest experience, ensuring a welcoming and homely stay.
Cleanliness is a standout feature of Shirley Retreat, with the premises consistently described as immaculate and inviting. The hotel offers a safe and serene environment, making it an appealing choice for travelers seeking a tranquil retreat. While minor issues occasionally arise, they are exceptions to the overall strong reputation for cleanliness.
The exceptional hotel staff consistently earn praise for their friendliness and willingness to assist guests, often going above and beyond to make visitors feel at home. Their professional and courteous service creates a family-like atmosphere, greatly enhancing the overall experience.
Lastly, the beds at Shirley Retreat are frequently highlighted for their exceptional comfort, with many guests commending the large, cozy beds and soft, clean pillows. Comfortable bedding, combined with a consistent hot water supply, rounds out the superb accommodations at this charming guesthouse. Overall, Shirley Retreat offers a pleasant and welcoming stay in Kingston, with its advantageous location, tasty breakfast offerings, and excellent service. Show more
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Categories
Accessible Hotel
Shirley Retreat offers a King Room - Disability Access located on the ground floor with a roll-in shower. The hotel provides rooms and facilities for disabled guests and has wheelchair access. Wheelchair accessible parking and van parking are available.
Small Hotel
Shirley Retreat offers a tranquil and intimate environment with comfortable rooms and a welcoming atmosphere. The friendly staff and convenient location contribute to its cozy and charming appeal.
Family Friendly Hotel
Room Types
Premium King RoomThis air conditioned room features modern furnishings, a king sized bed, a private bathroom with shower/tub and toilet, a full length mirror, chest of drawer with under cabinet refrigerator and a desk and chair.
Premium Queen RoomThis air conditioned room features modern furnishings, two queen sized beds, cable TV, a private bathroom with shower and toilet, desk and chair and under cabinet refrigerator.
King RoomThis air-conditioned room features modern furnishings and includes one king-sized bed along with an adjoining en-suite room furnished with a double bed. Additional amenities include a private bathroom with a shower and toilet, a flat-screen TV with cable channels, and tiled flooring for added comfort and style. Ideal for families or small groups seeking both space and privacy.
Queen RoomThis air-conditioned room features modern furnishings, one Queen size bed, cable TV, a private bathroom with shower and toilet.
King Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a walk-in shower. The spacious double room offers air conditioning, a private entrance, a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room - Disability AccessOffering free toiletries, this double room includes a private bathroom with a walk-in shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a wardrobe and a tiled floor. The unit has 1 bed.
Triple RoomThe unit has 2 beds.
Guest Reviews
7.8
Good
Location
Shirley Retreat boasts a fantastic location in the heart of Kingston, making it an ideal choice for both leisure and business travelers. Situated in the vibrant New Kingston area, the hotel offers convenient access to some of the city's most iconic attractions, including the Bob Marley Museum, Devon House, and Hope Zoo. The proximity to these landmarks, coupled with the ease of reaching shopping and business centers, ensures guests can effortlessly explore and engage with the city.
Despite its central position, guests appreciate the peacefulness of the hotel’s surroundings. Tucked away on a quiet street, Shirley Retreat offers a tranquil escape from the bustling traffic while still being just steps away from a lively avenue. The area is noted for its safety and walkability, enabling guests to enjoy nearby restaurants, bars, and shops without concern.
Travelers also benefit from ample secure parking and easy access to public transportation. The hotel's location is optimal for those visiting in time for Carnival festivities or engaging with businesses in Kingston. Cleanliness, friendly staff, and modern amenities further enhance the experience, making Shirley Retreat a recommended choice for short stays in a secure and pleasant environment.
Breakfast
At Shirley Retreat, the breakfast offerings have generally impressed guests with their delicious and authentic flavors. The highlight seems to be the traditional Jamaican breakfast, with many guests praising the excellence of the national dish, ackee and saltfish. The meals are often described as freshly prepared and cooked to order, adding a homely touch that many appreciate.
While breakfast is not included in the room price, those who opt to pay for it often find the portions satisfying and the options good. Miss Mauva's cooking receives notable acclaim for its quality, with the breakfast menu being described as second to none. Despite some critiques about the cost and availability on specific days, the breakfast experience is largely positive, characterized by tasty and beautifully served dishes.
However, some guests feel that the breakfast service could benefit from more variety and an earlier start time. Overall, the breakfast experience at Shirley Retreat is memorable, especially for those who relish authentic Jamaican flavors.
Rooms
Shirley Retreat offers a pleasant stay with its primarily positive room features and affordable pricing. Guests consistently note the cleanliness, comfort, and ample space found in many of the hotel's accommodations. Large, clean rooms with air conditioning and comfortable beds make for a restful environment. The hotel is located in a nice residential area, providing a peaceful atmosphere for visitors. While the rooms are generally functional and well-maintained, some guests have pointed out that they are fairly basic and suggest a little renovation could enhance their experience even further. Despite a few reports of smaller rooms, guests often find they have enough space to meet their needs. High vaulted ceilings in some rooms add to the spacious feel. The polite and helpful staff contribute positively to the atmosphere, ensuring that visitors feel welcomed during their stay at this cozy and accommodating guesthouse.
Beds
The reviews for Shirley Retreat consistently highlight the comfort of the beds, with guests frequently describing them as very comfortable, super comfy, and even approaching near-perfect scores. Visitors have remarked on the satisfaction of sleeping in large, cozy beds complemented by soft, clean pillows that have left a memorable impression. Compliments extend to the pillows, often noted as the best feature of the bed setup. While most reviews emphasize the comfort, there is a minimal mention of beds as being okay but not outstanding, suggesting that even the least enthusiastic guests found them acceptable. Additionally, rooms maintain a consistent hot water supply, enhancing the overall comfort and ease of the stay.
Cleanliness
Shirley Retreat consistently impresses with its excellent standards of cleanliness. Guests frequently highlight the immaculate condition of the premises, from well-kept facilities to spotless and inviting rooms. The hotel offers a safe and clean environment, providing basic yet comfortable accommodations that meet expectations for a peaceful stay. High ceilings and a quiet atmosphere contribute to the overall appeal, making it a welcoming choice for travelers. While reviews occasionally mention minor issues, such as a lack of water for morning showers or isolated cleanliness oversights, these instances appear to be exceptions rather than the rule. Overall, Shirley Retreat stands out as a clean, quiet, and reliable option for those seeking comfort and tranquility.
Staff
Visitors to Shirley Retreat consistently highlight the exceptional service provided by the hotel's staff. Guests frequently describe the team as friendly, welcoming, and incredibly helpful. Their warm hospitality stands out, with staff often going above and beyond to ensure guests feel at home, akin to being part of a family. Many reviews mention specific staff members for their personalized and attentive service, illustrating a consistent pattern of professionalism and courtesy throughout the hotel. While a few remarks suggest room for improvement, particularly in terms of overflowing friendliness, the majority of feedback is overwhelmingly positive. The hotel staff's polite and caring attitude, combined with their willingness to assist with any concerns or inquiries, significantly enhances the visitor experience at this charming accommodation.
No, Shirley Retreat doesn't have any pool.
No, a spa isn't available at Shirley Retreat.
No, Shirley Retreat doesn't allow dogs.
No, parking facilities aren't available at Shirley Retreat.