ArtAstana hotel, situated on the tranquil and accessible right bank of Astana, receives commendable praise for its serene, safe neighborhood and convenient proximity to amenities like supermarkets, pharmacies and public transportation. While the location may not be ideal for those seeking direct access to the city center and main attractions, it proves advantageous for travelers preferring a peaceful atmosphere and strategic positioning close to the train station.
Guests have mixed experiences with the hotel's breakfast. Praises focus on the delicious, diverse, buffet-style setup featuring porridge, pancakes, scrambled eggs and salads. The commendable efforts of the chefs and the personal touch of serving hot breakfasts early are highlighted. However, some guests criticized the repetitive nature, limited choices and temperature of the food, indicating room for improvement in variety and freshness.
The rooms at ArtAstana are generally well-received for their spaciousness and cleanliness. Guests appreciate the comfortable beds, full sets of toiletries, air conditioning and quiet environment conducive to restful nights. Family rooms with multiple beds and other essential amenities also add to the positive experience. Despite occasional issues such as unready rooms upon arrival, broken appliances and unpleasant odors, most visitors find the room quality satisfactory and matching online depictions.
Cleanliness at ArtAstana garners a range of opinions. Many guests find the rooms clean, neat and cozy with fresh bed linens and towels, contributing to a pleasant stay. However, others report inconsistencies in housekeeping, including lingering odors, dirty bathrooms and inadequate cleaning schedules, indicating that improvements in the cleaning services could enhance guest satisfaction.
The hotel's staff, particularly at the reception, receive high marks for their friendliness, attentiveness and professionalism. Guests frequently highlight the efficient check-in process and the helpful, responsive nature of the staff with special mentions for individual team members. This consistent standard of customer service significantly enhances the overall experience at ArtAstana, despite a few isolated incidents of less-than-satisfactory interactions.
Wi-Fi connectivity at ArtAstana is another area with mixed feedback. While some guests appreciate the good internet access, especially on the first floor, others encounter issues with weak signals or unavailable service, suggesting that enhancements in this area would be beneficial.
Regarding the beds, most guests praise the comfort and cleanliness of the bedding with many enjoying the quality of the mattresses. However, inconsistencies in mattress quality, bed sizes and the condition of pillows and sheets are noted, indicating areas for potential improvement to ensure a consistently comfortable sleep experience.
Overall, ArtAstana is recognized for its strategic, tranquil location, spacious rooms, commendable staff and value-for-money breakfast, making it a worthy consideration for travelers seeking a blend of comfort and accessibility, especially for those with specific needs or work commitments nearby.
Апартаменты на набережной 15 этаж, located on the 15th floor of the Grand Alatau complex, offers a commendable stay with its prime city-center location. The proximity to the Ishim River waterfront, public transport, cafes, restaurants, parks and green spaces makes it a convenient choice. The central location provides easy access to various attractions and ensures that guests can enjoy scenic views and vibrant neighborhood life.
Rooms at the apartments impress with their warmth, cleanliness and modern design. High ceilings, substantial balconies with magnificent panoramic views and essential amenities such as mini kitchens, smart TVs and toiletries contribute to a comfortable stay. Each room is well-appointed with ample furniture and soft beds. Minor maintenance issues like torn wallpaper do not overshadow the overall positive quality and fair pricing. Double glazing ensures a quiet environment and the large glazed balconies offer a perfect spot to enjoy morning coffee.
Cleanliness is a highlight with guests frequently acknowledging the immaculate condition of the apartments. The overall upkeep is excellent, making the apartments clean, cozy and convenient. The spaciousness further elevates the appeal. The feedback generally emphasizes the spotless condition and praises the friendly staff, who contribute significantly to the welcoming atmosphere.
The staff at Апартаменты на набережной 15 этаж receive consistent acclaim for their friendliness and helpfulness. Described as polite, accommodating and responsive, the receptionists and administrators ensure a smooth check-in process and are quick to provide assistance and information. The positive interaction with staff adds to the overall satisfaction of guests.
Beds at the apartments are noted for cleanliness and the coziness of their setting. The presence of large double blankets and clean, fragrant bedding enhances the comfort for many guests. While most find the beds comfortable with good quality mattresses, discrepancies exist with some guests experiencing discomfort due to softness, lumpiness or outdated materials. Nonetheless, the overall cleanliness and cozy atmosphere of the beds remain strong points.
In summary, Апартаменты на набережной 15 этаж offers an excellent blend of convenience, comfort and stunning views, making it a preferred choice for visitors seeking a clean, cozy and centrally-located stay with friendly and efficient staff.
Apart Hotel Триумф Астаны 22 этаж, Секция 2 enjoys a prime location right in the heart of the city, nestled on the left bank. This advantageous placement puts guests within easy walking distance of major landmarks such as Khan Shatyr and Nurzhol Boulevard and offers close proximity to shopping centers, restaurants, banks and currency exchanges. The rooms are a particular highlight, praised for their spaciousness, cleanliness and tranquility, resembling mini-apartments. They feature a bright, cozy ambiance, well-furnished interiors and amenities like a kitchenette and coffee table, providing everything necessary for a comfortable stay. The high-floor positioning also grants guests magnificent city views both day and night and the inclusion of a bathtub adds a touch of luxury.
Cleanliness is a consistent strong point with rooms and shared spaces maintained to a high standard. Guests appreciate fresh bedding, towels and slippers and regular cleaning services ensure a tidy environment. The staff receive high marks for their politeness, friendliness and responsiveness with particular commendations for individuals like Nadezhda. The front desk and reception staff are also noted for their accommodative and helpful nature.
The beds are generally comfortable and clean with good quality mattresses and fresh linens. Some guests mentioned minor issues like draftiness or thin blankets and suggested additional pillows for better back support. Nonetheless, the majority find the sleeping arrangements satisfactory and conducive to a pleasant rest.
Overall, Apart Hotel Триумф Астаны 22 этаж, Секция 2 stands out for its excellent location, spacious and clean rooms with remarkable views, high cleanliness standards and attentive staff, making it a top choice for visitors to Astana.