Апартаменты на набережной 15 этаж, located on the 15th floor of the Grand Alatau complex, offers a commendable stay with its prime city-center location. The proximity to the Ishim River waterfront, public transport, cafes, restaurants, parks and green spaces makes it a convenient choice. The central location provides easy access to various attractions and ensures that guests can enjoy scenic views and vibrant neighborhood life.
Rooms at the apartments impress with their warmth, cleanliness and modern design. High ceilings, substantial balconies with magnificent panoramic views and essential amenities such as mini kitchens, smart TVs and toiletries contribute to a comfortable stay. Each room is well-appointed with ample furniture and soft beds. Minor maintenance issues like torn wallpaper do not overshadow the overall positive quality and fair pricing. Double glazing ensures a quiet environment and the large glazed balconies offer a perfect spot to enjoy morning coffee.
Cleanliness is a highlight with guests frequently acknowledging the immaculate condition of the apartments. The overall upkeep is excellent, making the apartments clean, cozy and convenient. The spaciousness further elevates the appeal. The feedback generally emphasizes the spotless condition and praises the friendly staff, who contribute significantly to the welcoming atmosphere.
The staff at Апартаменты на набережной 15 этаж receive consistent acclaim for their friendliness and helpfulness. Described as polite, accommodating and responsive, the receptionists and administrators ensure a smooth check-in process and are quick to provide assistance and information. The positive interaction with staff adds to the overall satisfaction of guests.
Beds at the apartments are noted for cleanliness and the coziness of their setting. The presence of large double blankets and clean, fragrant bedding enhances the comfort for many guests. While most find the beds comfortable with good quality mattresses, discrepancies exist with some guests experiencing discomfort due to softness, lumpiness or outdated materials. Nonetheless, the overall cleanliness and cozy atmosphere of the beds remain strong points.
In summary, Апартаменты на набережной 15 этаж offers an excellent blend of convenience, comfort and stunning views, making it a preferred choice for visitors seeking a clean, cozy and centrally-located stay with friendly and efficient staff.
The St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
SAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.
The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.
Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.
The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.
Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.
The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.
The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.
In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.