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Summary of reviewsRihga Royal Hotel Kokura Fukuoka receives high commendations across several categories, making it a well-regarded choice for both leisure and business travelers.
The hotel's location is frequently highlighted as a major asset, being conveniently close to Kokura Station with direct weathr-proof walkways that enhance accessibility. This prime positioning offers easy access to nearby shopping districts, convention centers and popular attractions like Kokura Castle, making it ideal for travelers who value convenience and connectivity.
Guests consistently describe the breakfast as exceptional, abundant and diverse, catering well to both adults and children. The spacious and tranquil breakfast setting, complemented by attentive service and solid infection prevention measures, enhances the experience, although some guests note that it can become crowded and the fee is relatively high.
Dining options at the hotel receive positive feedback for their variety and quality. The French cuisine, room service and Chinese restaurant maintain high standards, while the Teppanyaki on the top floor is particularly praised for its fantastic food and ambiance. Special touches, like personalized dessert plates for birthdays, add a memorable element to special occasions.
Accommodations are also a strong point with guests praising the cleanliness, comfort and spaciousness of the rooms. High-floor rooms with splendid views of the city or ocean are particularly favored. Despite some mentions of slightly dated decor, the rooms are consistently well-maintained and luxurious, contributing to a comfortable and pleasant stay.
Cleanliness is upheld throughout the hotel with many noting the clean and spacious rooms, well-kept facilities and an overall calm and relaxing atmosphere. While there are occasional minor lapses in cleaning, the hotel’s cleanliness standards are generally well-regarded.
The staff is frequently commended for their friendly and helpful demeanor, ensuring a smooth and pleasant guest experience. From the front desk to housekeeping, the staff's attentiveness and efficient service make a significant positive impression, enhancing the overall guest satisfaction.
Although the free Wi-Fi service has room for improvement with issues related to connectivity and stability often reported, it does not significantly detract from the hotel’s overall appeal. The parking facilities are appreciated for their convenience and safety, though the associated fee draws some criticism.
Beds in the hotel are mostly praised for their comfort, though a few guests found them slightly hard. The availability of various pillow options and spacious beds contributes to restful sleep for many visitors.
For business travelers, Rihga Royal Hotel Kokura Fukuoka stands out due to its excellent facilities that cater to a range of professional needs, reinforcing its status as a preferred choice for conferences, exams and regular business stays.
In summary, Rihga Royal Hotel Kokura Fukuoka excels in location, dining, room quality, cleanliness and staff service, making it a highly recommended choice for visitors to Kitakyushu. Show more
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Categories
Business Hotel
The hotel is recognized for its suitability for business travelers, boasting excellent facilities that cater to a range of business needs. It has banquet and meeting rooms, including a large hall for up to 1,100 guests. It is directly connected to JR Kokura Station, offering convenient access.
Hotel with Parking
The Rihga Royal Hotel Kokura Fukuoka has private parking available on-site for a daily fee. Reservation is not needed, offering flexibility for guests arriving by car.
Hotel with Gym
This hotel in Kitakyushu has a health club, an indoor pool, and a spa tub. It offers recreational opportunities including a gym.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
4-Star Hotel
Skyscraper Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Room Types
Twin Room (14th-23rd Superior Floor) - Non-SmokingRooms are 30 square meters
This twin room has a electric kettle, seating area and satellite TV, humidified air purifier.
Triple Room (14th-23rd Superior Floor) - Non-SmokingRooms are 35 square meters
This twin room has a electric kettle, seating area and satellite TV, humidified air purifier.
Twin Room (24th-25th Superior Floor) - Non-SmokingRooms are 30 square meters
Located more than 80 meters above the ground.
The 24th and 25th floors are designed with "Kokura-ori," a traditional craft of Kokura, Kitakyushu, to create a relaxing atmosphere.
This twin room has a electric kettle, seating area and satellite TV, humidified air purifier.
Deluxe Twin Room (14th-23rd Superior Floor) - Non-SmokingRooms are 53 square meters
This twin room has a electric kettle, seating area and satellite TV, humidified air purifier.
Double Room (21st-23rd Superior Floor) - Non-SmokingRooms are 30 square meters
This twin room has a electric kettle, seating area and satellite TV, humidified air purifier.
Room Selected at Check-In - Non-SmokingRooms are 30 square meters or more.
This twin room has a electric kettle, seating area and satellite TV, humidified air purifier.
Club Twin Room (26th-27th Floor) - Non-SmokingRenovated in March 2020
The Executive Floors on the 26th and 27th floors are located more than 100 meters above the ground and offer beautiful views that change with time, as well as the Tower Library, a facility exclusive to the two floors, and services and privileges available only on the two floors.
Superior Twin Room with 90min All You Can Drink Highball - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, pajamas as well as city views. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Rihga Royal Hotel Kokura Fukuoka boasts an exceptional location, praised consistently by its guests for being conveniently near Kokura Station. The hotel is just a short walk, often reported as being between three to five minutes, from the station. Many guests appreciated the direct connection to the station via covered walkways, making it easy to reach the hotel without concern for weather conditions. This prime location also offers easy access to nearby shopping districts, convention centers and a pedestrian deck which further enhances convenience for travelers. The proximity to transportation hubs such as the JR and Shinkansen stations make it an ideal choice for those arriving by train, bullet train, airplane or car. Additionally, the central location makes it easy for guests to explore Kokura's attractions, including markets and Kokura Castle. Overall, the hotel’s strategic placement and direct connectivity to the station make it a highly recommended choice for visitors to Kitakyushu.
Breakfast
Rihga Royal Hotel Kokura Fukuoka has garnered significant praise for its breakfast offerings, showcased in a spacious and tranquil setting. Guests frequently describe the breakfast as exceptional, delicious and abundant with a wide variety of menu options catering to different tastes. The breakfast buffet receives high marks for both adults and kids, providing a plentiful and diverse selection of dishes.
Many reviews highlight the visual appeal and consistent quality of the breakfast with several specifically noting the excellent buffet on the 28th floor. Attentive service and solid infection prevention measures further enhance the dining experience. However, a few guests pointed out that the breakfast venue can become quite crowded and some mentioned that the breakfast fee is on the higher side.
Despite minor criticisms, such as occasional overcrowding and the desire for a more varied menu, the overall sentiment remains positive. The delightful breakfast experience at Rihga Royal Hotel Kokura Fukuoka leaves many guests thoroughly satisfied and eager to return.
Dinner
Rihga Royal Hotel Kokura Fukuoka offers a delightful dining experience with a range of culinary options that have received positive feedback from guests. The French cuisine is praised for its delicious flavors, making it a standout choice among the hotel's dining offerings. Room service also impresses with its tasty and reasonably priced options, including a delectable steak bowl. The Chinese restaurant within the hotel maintains a high standard of service and food quality, enhancing the overall dining experience.
One of the highlights is the Teppanyaki on the top floor, which guests have found fantastic both in terms of food and ambiance. Additionally, personal touches, such as receiving a special dessert plate for birthdays, add a memorable element to special occasions. Guests have also enjoyed the dinner buffet, noting its variety and deliciousness, which contributes to a satisfying dining experience.
Overall, the hotel's restaurants and room service provide good menu options and taste, ensuring that guests have positive dining experiences during their stay.
Rooms
Visitors to the Rihga Royal Hotel Kokura Fukuoka have praised the accommodations for their cleanliness, comfort and spaciousness. Many guests highlighted the luxurious feel of the rooms with some noting the beautiful decor and comfortable amenities such as soft carpets and pleasant flower arrangements. High-floor rooms are particularly favored for their splendid views, offering guests breathtaking sights of the nightscape, ocean or city.
The rooms are larger compared to other hotels, adding to the overall comfort and the ease of moving around. Families, in particular, appreciated the ample space, making stays with children more enjoyable. A few reviews mentioned that the hotel rooms, while spacious and generally well-maintained, could benefit from updates to their decor and amenities, as some facilities appeared slightly dated.
The hotel staff is commended for their excellent service, contributing to a smooth and comfortable stay. Guests consistently reported that their rooms were consistently clean and well-kept with good air conditioning and adequate storage for luggage. The combination of room size, cleanliness and impressive views made many guests eager to return.
Although breakfast received favorable comments for its taste, some guests suggested improvements, particularly regarding the placement of desserts. Despite a few minor issues, such as occasionally warm room temperatures and slightly old-fashioned decor, the overwhelming consensus is that the Rihga Royal Hotel Kokura Fukuoka's spacious, clean and comfortable rooms offer a pleasant retreat for travelers.
Beds
The beds at Rihga Royal Hotel Kokura Fukuoka are frequently praised for their comfort with many guests noting they slept very comfortably. The beds are described as spacious with the right level of firmness that makes for a restful sleep. Some positive aspects mentioned include the various pillow options available, particularly for children. However, there are a few concerns such as the bed being slightly hard for some guests and requests for additional pillows to enhance comfort. The twin beds in double rooms can be an issue as they are separate and not ideal for putting together.
While the primary focus is on the comfort of the beds, there are mentions of the overall room setting, such as spacious rooms with great views, albeit with some minor issues like temperature control and occasional lapses in cleanliness. Despite these minor drawbacks, the general consensus is that the beds at this hotel provide a comfortable and restful experience, contributing positively to a guest’s stay.
Cleanliness
Rihga Royal Hotel Kokura Fukuoka has received numerous praises for its cleanliness and overall hygiene. Many guests appreciated the clean and spacious rooms, noting that the cleanliness was well-maintained throughout their stay. The interior, clean bedding and well-kept facilities contributed to a comfortable and pleasant environment. Shared areas, decorated with flowers, added to the hotel's charm and aesthetic appeal. Facilities, although described as old by some, were consistently highlighted as clean and well-maintained.
Guests also enjoyed the hotel's spaciousness, particularly the rooms, which many found to be not only clean but also luxurious and relaxing. The cleaning staff generally received positive remarks for maintaining a high standard of cleanliness. The hotel's organization was noted as effective, ensuring that each facility was tidy and pleasant.
Several guests mentioned that the hotel provided a quiet, calm atmosphere, which combined with the cleanliness, allowed them to unwind and recuperate during their stay. Additional amenities such as the delicious breakfast and the good restaurant within the hotel were appreciated, further enhancing the overall experience.
However, some reviews did indicate isolated issues with cleaning, such as remnants of dust or hairs and there were a few comments about the occasional musty smell in the bathrooms. A handful of guests pointed out these minor lapses, but they did not significantly deter from the overall positive perception of the hotel's cleanliness. Despite these few concerns, the majority of guests were satisfied with the cleanliness and maintenance of the Rihga Royal Hotel Kokura Fukuoka, making it a commendable choice for travelers.
Staff
The staff at Rihga Royal Hotel Kokura Fukuoka consistently receives high praise from guests for their friendly and helpful demeanor. Visitors frequently highlight the excellent service at the front desk, where the staff are noted for their kindness, attentiveness and polite responses. Many guests appreciate the staff's thorough and efficient handling of inquiries and their ability to provide helpful recommendations with a particular mention of their ability to speak good English. Guests felt at ease and well cared for thanks to the staff's welcoming attitude and the consideration shown even to the smallest details.
The housekeeping and maintenance teams are also acknowledged for their hardworking and supportive nature. Guests have commented on the seamless check-in and check-out process with some even noting the accommodating nature of the staff who allowed early check-ins. Families with children appreciated the special considerations and attention given to their little ones, adding a personal touch to their stay.
While the majority of the feedback is overwhelmingly positive, a few minor criticisms do arise, such as occasional unpleasantness from the checkout staff and incidents of inattentiveness at the breakfast venue. However, these instances seem to be exceptions rather than the norm.
Conclusively, the staff’s exemplary service and warm hospitality are frequently cited as major highlights of the guest experience at Rihga Royal Hotel Kokura Fukuoka, making it a highly recommended choice for travelers.
Wi-Fi
The Wi-Fi at Rihga Royal Hotel Kokura Fukuoka has mixed reviews. While some guests found the Wi-Fi connection to be good, others experienced frequent issues with connectivity. Many reported that the connection would cut off or fail to connect, especially on smartphones. Stability and speed were also common concerns with several guests mentioning that the network was unstable and slow. Overall, the Wi-Fi service seems to have significant room for improvement.
Parking
The parking situation at Rihga Royal Hotel Kokura Fukuoka receives mixed feedback from guests. Many appreciate the convenience and safety of the parking facilities, which allow for multiple entries and exits, making it practical for guests with varied schedules. The availability of valet parking is another positive aspect often highlighted, along with the ease of access and quietness of the garage.
However, the cost associated with parking is a common point of contention among guests. The daily fee of 1,500 yen is frequently mentioned as being somewhat high and not included in the accommodation cost, which some guests find disappointing. Despite this, the presence of a parking lot, especially in a location near the station, adds a significant convenience factor for those traveling by car.
Business
Rihga Royal Hotel Kokura Fukuoka is recognized for its outstanding suitability for business travelers. It boasts excellent facilities that cater to a range of business needs, making it a preferred choice for conferences and exams. Despite a slightly higher rate compared to neighboring hotels, guests appreciate the first-class experience it offers. Many travelers who frequent Japan for business express satisfaction with their stay and a desire to return for future business trips. This hotel consistently performs well in accommodating various professional requirements.
Yes, Rihga Royal Hotel Kokura Fukuoka has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Rihga Royal Hotel Kokura Fukuoka.
No, Rihga Royal Hotel Kokura Fukuoka doesn't allow dogs.
Yes, parking facilities are available at Rihga Royal Hotel Kokura Fukuoka.