Knysna Log-Inn Hotel

Knysna -34.03715300, 23.04567700 , 16 Gray Street (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Knysna Log-Inn Hotel in Knysna is highly praised for its central location, making it exceptionally convenient for guests to explore the town's attractions, shops and restaurants on foot. Despite being near a busy main street, the hotel remains surprisingly quiet, offering a peaceful atmosphere enhanced by well-maintained facilities such as a pool, hot tub and sauna. The wooden architecture of the hotel adds a charming and unique touch, further contributing to the positive ambiance.

Breakfast at the hotel receives mostly favorable feedback. Guests commend the quality, variety and overall taste of the breakfast offerings, describing it as exceptional, fabulous and superb. However, occasional critiques about food running out and standard offerings do surface.

Guests generally find the rooms at Knysna Log-Inn Hotel clean and comfortable with many praising the tidiness and the welcoming atmosphere. However, there are frequent suggestions for updates to the room interiors and bathrooms and concerns about room size and noise levels are noted. Despite these occasional issues, the overall cleanliness and the comfort of the beds drive a positive experience.

Cleanliness throughout the hotel is a strong point with guests frequently highlighting the sparkling clean and inviting environment. Some minor inconsistencies, such as dirty mats and a less-than-clean pool, were mentioned but do not overshadow the overall positive impression.

The staff at Knysna Log-Inn Hotel are widely praised for their warmth, friendliness and helpfulness with many guests noting the exceptional service received. This contributes significantly to the hotel's welcoming and accommodating atmosphere.

The pool, jacuzzi and sauna facilities are generally well-regarded, although some guests noted minor cleanliness issues and a need for more space and umbrellas.

Parking at the hotel is appreciated for its convenience and security, despite some minor concerns about unguarded areas and awkward layouts.

Comfortable beds are a highlight, though there are some comments about variations in firmness and the discomfort of double beds made from two singles pushed together.

Overall, while there are some criticisms about the hotel's four-star rating not fully aligning with guest expectations, the Knysna Log-Inn Hotel is well-regarded for its central location, cleanliness, friendly staff and charming wooden architecture, making it a favorable choice for travelers.
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Hotel near Nightlife Spots

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  Outdoor Pool  


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Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Room in Log-Inn Wing This room includes twin beds and the bathroom has a shower over the bath which is enclosed by a glass sliding door. Some rooms have a balcony.

Luxury Room in Log-Inn Wing The family room features a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. The family room provides a TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.

Standard Double in Graywood Wing This twin/double room has air conditioning, electric kettle and private entrance. Standard Twin / Double Rooms are allocated in our Graywood Wing.

Standard Twin in Graywood Wing Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 2 beds.

Guest Reviews
7.4
Good
Location
Situated right in the heart of Knysna, the Knysna Log-Inn Hotel boasts a prime, central location that guests find incredibly convenient. With its close proximity to the Knysna Waterfront, shopping areas and a variety of restaurants, visitors can easily explore the town on foot. Many reviews highlight how the hotel's position makes accessing everything exciting, from malls to the harbor, both safe and effortless.

While it's located near a busy main street, guests appreciate that it remains surprisingly quiet, offering a peaceful retreat. The hotel's beautiful atmosphere is complemented by well-maintained facilities, including a pool, hot tub and sauna. Guests also commend the friendly staff, which adds to the overall positive experience.

Despite not being in the picturesque part of the city, the convenience of being centrally located and the range of amenities nearby make the Knysna Log-Inn Hotel an excellent choice for travelers looking to stay in the city center.

Breakfast
The breakfast at the Knysna Log-Inn Hotel has garnered mixed but predominantly positive feedback from guests. The majority of reviewers praised the breakfast for its amazing quality, great variety and delicious taste. Many guests noted that the breakfast buffet was large, well-stocked with a diverse array of options and served in a friendly environment. Words like exceptional, fabulous and superb were frequently used to describe the breakfast experience, highlighting the efforts made by the hotel to provide a satisfying meal.

However, there were some critiques as well. A few guests mentioned that the breakfast could sometimes run out of food, suggesting a need for better menu planning and ingredient quality. Some found the breakfast to be standard or basic compared to other hotels and a handful of reviews indicated that the food and service did not always meet expectations. Despite these occasional drawbacks, the overall sentiment leaned heavily towards a positive dining experience with commendable food variety and taste.

Rooms
At the Knysna Log-Inn Hotel, guests find a mixed bag when it comes to their rooms, though there are several positive aspects consistently mentioned. Cleanliness stands out as a strong point with numerous reviewers noting how tidy and well-maintained the accommodation is. The comfort of the beds frequently receives praise and many guests appreciate the welcoming atmosphere of their rooms after a long journey. Families in particular have found the rooms to be comfortable and spacious enough to meet their needs.

However, the hotel does appear to be somewhat dated, prompting suggestions for updates to the room interiors and bathrooms. Some guests have experienced issues with room size, finding them on the smaller and darker side, occasionally lacking amenities such as fridges or microwaves. Noise can be a concern, both from the surrounding environment and within the hotel itself, especially in the mornings.

Despite some of these drawbacks, guests who have stayed in the renovated rooms report a significantly better experience, hinting at ongoing improvements. The charming wooden architecture of the hotel adds a unique touch and the general cleanliness and friendly, accommodating staff contribute positively to the overall experience. While not without its flaws, the Knysna Log-Inn Hotel provides a distinctly homely stay that many guests find appealing.

Beds
The feedback on the beds at the Knysna Log-Inn Hotel is quite varied. Many guests remark that the beds are comfortable and even very comfy with some pointing out the spaciousness of the beds. However, there are also mentions of issues such as beds being too hard or mattresses being worn and soft, which detracted from the overall comfort. Additionally, some guests noted that double beds were often two separate beds pushed together, leading to discomfort from the joining in the middle. There were also comments about beds not being made properly and the pillows being too thin and uncomfortable.

Cleanliness
The Knysna Log-Inn Hotel stands out with its impressive levels of cleanliness and charm. Guests have consistently noted that both the accommodation and the facilities are sparkling clean and well-maintained. Many reviews highlight the clean and comfortable rooms, which are especially welcoming after a long journey. The hotel itself is described as beautiful and offers a charming, antique feel with its exquisite wooden structures. Its central location also adds to its appeal, making it convenient for travelers. The staff receive praise for their friendliness, contributing to the hotel's warm atmosphere. However, some inconsistencies in cleanliness were noted, particularly with dirty mats and a pool that did not meet the same high standards as the rest of the hotel. Despite a limited breakfast, the quality of the food was appreciated. Overall, the Knysna Log-Inn Hotel receives high marks for maintaining a clean and inviting environment for its guests.

Staff
The staff at the Knysna Log-Inn Hotel are consistently praised for their friendliness and helpfulness. Guests often highlight the exceptional service they received, noting that the staff is not only cooperative but also provides excellent and accommodating service. The hotel staff impress with their warm welcomes and forever smiling demeanor, making guests feel right at home. Despite a few isolated instances of miscommunication or unfriendly reception, the overwhelming consensus is that the staff is super informative, upbeat and very kind. Their dedication to ensuring a pleasant stay truly stands out, leaving a lasting positive impression on visitors.

Pool
The Knysna Log-Inn Hotel features a pool with various amenities, including a jacuzzi and sauna, that many guests found excellent for relaxation. The recently renovated pool has received positive feedback for its convenience and suitability for a refreshing swim after dinner. However, some visitors noted cleanliness issues with reports of the pool not always being clean. While the pool area was generally enjoyable, a few guests mentioned it could feel cramped and lacked sufficient umbrellas. Overall, the pool facilities, including the sauna and jacuzzi, are well-regarded, although improvements in cleanliness and space could enhance the experience.

Parking
The Knysna Log-Inn Hotel offers a variety of parking options that guests generally appreciate for their convenience and security. The on-site parking is frequently noted as safe with some spaces located in secure and undercover areas. A big, secured lot and free parking contribute to a stress-free experience for car owners. Additionally, parking is well-organized and close to the hotel, making it easy for guests to access their vehicles. However, there are some minor concerns about the parking being unguarded and situations where the parking arrangement can become awkward or tricky. Despite these few drawbacks, most guests find the parking setup highly satisfactory and useful.

4 Star
Several guests expressed disappointment regarding the four-star rating of the Knysna Log-Inn Hotel. It seems there was a prevailing sentiment that the hotel does not meet the expected standards of a four-star establishment. Many reviews mentioned that the facilities and services provided failed to align with the advertised rating. Guests noted the absence of amenities typically associated with a four-star experience, such as basic dental kits. There were mentions of discrepancies between the hotel’s self-proclaimed four-star status and the actual experiences of the guests, leading to an overall impression that the hotel would be more appropriately rated as a three-star. This suggests that expectations for a high-level accommodation might not be fully met at the Knysna Log-Inn Hotel.


Yes, Knysna Log-Inn Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Knysna Log-Inn Hotel.

No, Knysna Log-Inn Hotel doesn't allow dogs.

Yes, parking facilities are available at Knysna Log-Inn Hotel.

No, Knysna Log-Inn Hotel doesn't have a gym.

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