Best Western Sevierville/Kodak Inn
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Summary of reviewsThe Best Western Sevierville/Kodak Inn consistently garners high praise for its prime location just off the interstate. Guests appreciate the convenience of easy access to the highway, proximity to local restaurants and stores and a peaceful environment away from heavy traffic. The hotel is ideal for travelers on road trips and those visiting Sevierville’s attractions situated about 12 miles away. The newly remodeled interiors, including cozy bathrooms, further enhance the comfortable stay.
Breakfast reviews are mixed with many guests enjoying a hot, well-prepared meal and lauding the friendly staff and cozy decor of the dining area. However, some noted limited selections and occasional unavailability of certain items. While the breakfast experience was positive for many, areas such as variety and adherence to advertised offerings need improvement.
Rooms receive frequent commendation for their cleanliness, spaciousness and modern updates. The beds, generally comfortable, were sometimes described as too firm. The ample room size was appreciated, especially by families and the renovated spaces, including the lobby and pool, added to a pleasant stay. There were occasional reports of issues like dirty towels, mold and minor maintenance concerns, but these did not overshadow the overall positive feedback.
Cleanliness is a strong point with most guests praising the well-maintained property, pleasant smell and beautifully designed decor. While there were scattered mentions of areas needing more thorough cleaning, especially in carpets and bathrooms, the hotel’s friendly staff and 24-hour pool access help ensure a positive experience.
The staff is consistently highlighted for their friendliness, attentiveness and problem-solving capabilities with the front desk receiving particular accolades for exceptional service. Although some guests experienced minor delays, the staff's willingness to go above and beyond left a favorable impression overall.
The 24-hour heated indoor pool is a notable feature, appreciated for its accessibility and enjoyable ambiance. Despite mixed reviews regarding cleanliness and maintenance, the pool remains a well-loved amenity among guests.
Beds at the hotel receive varied feedback. Many guests describe them as very comfortable or super comfy, while others find them too firm or high. Despite these differences, the overall consensus is that the beds contribute positively to a restful stay.
In summary, the Best Western Sevierville/Kodak Inn stands out for its convenient location, comfortable and clean rooms, friendly staff and appealing amenities, making it a solid choice for travelers seeking a reliable and pleasant accommodation option.
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Breakfast reviews are mixed with many guests enjoying a hot, well-prepared meal and lauding the friendly staff and cozy decor of the dining area. However, some noted limited selections and occasional unavailability of certain items. While the breakfast experience was positive for many, areas such as variety and adherence to advertised offerings need improvement.
Rooms receive frequent commendation for their cleanliness, spaciousness and modern updates. The beds, generally comfortable, were sometimes described as too firm. The ample room size was appreciated, especially by families and the renovated spaces, including the lobby and pool, added to a pleasant stay. There were occasional reports of issues like dirty towels, mold and minor maintenance concerns, but these did not overshadow the overall positive feedback.
Cleanliness is a strong point with most guests praising the well-maintained property, pleasant smell and beautifully designed decor. While there were scattered mentions of areas needing more thorough cleaning, especially in carpets and bathrooms, the hotel’s friendly staff and 24-hour pool access help ensure a positive experience.
The staff is consistently highlighted for their friendliness, attentiveness and problem-solving capabilities with the front desk receiving particular accolades for exceptional service. Although some guests experienced minor delays, the staff's willingness to go above and beyond left a favorable impression overall.
The 24-hour heated indoor pool is a notable feature, appreciated for its accessibility and enjoyable ambiance. Despite mixed reviews regarding cleanliness and maintenance, the pool remains a well-loved amenity among guests.
Beds at the hotel receive varied feedback. Many guests describe them as very comfortable or super comfy, while others find them too firm or high. Despite these differences, the overall consensus is that the beds contribute positively to a restful stay.
In summary, the Best Western Sevierville/Kodak Inn stands out for its convenient location, comfortable and clean rooms, friendly staff and appealing amenities, making it a solid choice for travelers seeking a reliable and pleasant accommodation option.
Business Hotel
The Best Western Sevierville/Kodak Inn can cater to business travelers. This hotel provides a comfortable environment for business travelers.
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Accessible Hotel
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3-Star Hotel
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Hotel with Heated Pool
Guest Reviews
Located just off the interstate, the Best Western Sevierville/Kodak Inn offers a superb location that guests find exceptionally convenient. Its proximity to the expressway makes it easily accessible, while also being close to restaurants, stores and essential amenities. The hotel is ideally situated outside the main traffic areas, providing a perfect spot for those looking to avoid congestion while still being within a manageable distance from Sevierville's main attractions, about 12 miles away.
The location receives high praise for its convenience with many guests highlighting it as a great place to stay during a road trip. The site offers good views and a peaceful environment, further enhancing its appeal. Beyond its strategic position, the hotel stands out for its clean, beautifully designed and newly remodeled interiors, including cozy, newly refurbished bathrooms.
In summary, the Best Western Sevierville/Kodak Inn offers a great blend of location convenience and comfort, making it an excellent choice for travelers seeking easy access to the interstate and nearby dining options without being caught in the busier traffic zones.
Breakfast experiences at the Best Western Sevierville/Kodak Inn have been diverse with a mixture of positive and negative feedback from guests. On the positive side, several guests appreciated the delicious, hot and well-prepared breakfast with terms like good, really good, awesome, amazing and great commonly used to describe their experience. The breakfast area was noted for its cozy decor and friendly staff, enhancing the overall experience. Furthermore, consistency in item availability, regardless of the time guests arrived, was also highlighted.
However, some guests felt the breakfast fell short of their expectations. Concerns were raised about the breakfast being minimal, not as advertised or sometimes unavailable despite being promoted. Specific issues included limited selections, the absence of popular items like biscuits and gravy and cleanliness of the dining area. A few guests even mentioned that their breakfast experience was marred by delays and a lack of essentials like coffee and scrambled eggs. For some patrons, modifications post-pandemic resulted in more restricted offerings with some only receiving a discount at a nearby restaurant instead of a full breakfast.
Overall, while many found the breakfast to be a satisfying start to their day, others felt improvements in variety, availability and adherence to advertised offerings were necessary.
Rooms at the Best Western Sevierville/Kodak Inn were frequently praised for their cleanliness and overall good condition. Many guests found the rooms to be spacious with some highlighting the pleasant absence of mustiness, which can be a common issue in hotels. The beds, though noted as comfortable by several reviewers, were occasionally described as a bit firm for some tastes. Guests appreciated the modern updates and renovations that contributed to the fresh and clean feel of their accommodations.
A recurring theme in the reviews was the ample size of the rooms, which provided enough space for families and a comfortable layout for relaxation. Some rooms even had balconies, although views were not always impressive. The overall ambiance in both the rooms and the main hotel areas, including the lobby and pool, was generally positive with guests commenting on the hotel's attractive exterior, nice lobby and enjoyable amenities like the fire pit.
Despite the predominantly positive feedback, there were occasional mentions of issues such as dirty towels, mold and mustiness in certain rooms, which disrupted some stays. Instances of poor cleanliness and maintenance like non-functioning door safety features and unwanted pests were also reported. However, the majority of guests had a comfortable and pleasant experience, assisted by a friendly check-in process and a convenient location near the interstate.
The beds at Best Western Sevierville/Kodak Inn receive mixed reviews from guests. Many visitors found the beds to be very comfortable with descriptions like very comfortable and super comfy appearing frequently. One guest even mentioned wanting the bed in their own house, highlighting the overall pleasant sleeping experience for several guests.
However, some guests had less favorable impressions with complaints about beds being too firm or mattresses being uncomfortable. Issues such as the beds being too high or very hard were also mentioned. Specific concerns included squeaky beds and poor-quality pillows with one reviewer lamenting only two pillows on the bed.
Despite these occasional drawbacks, the general consensus leans towards the beds being comfortable for a significant number of guests.
The Best Western Sevierville/Kodak Inn receives mixed feedback concerning cleanliness with many guests noting positive aspects. It's mentioned that the facility, from the main entrance to the back entrance, is maintained meticulously. Numerous reviews highlight the property as being generally very clean with a pleasant smell throughout the premises. The hotel is beautifully designed and decorated, contributing to the overall tidy appearance. Rooms are frequently reported as clean and well-supplied and guests appreciate the clean and comfortable bedding, quiet ambiance and convenient location close to local attractions.
However, there are some areas for potential improvement. Reports indicate that certain rooms and common areas, especially the carpets and bathrooms, could benefit from a more thorough cleaning. Issues such as paint chipping, dirty showers, mold in the grout and nubby sheets have been cited. Additionally, there were mentions of a strange odor in the building and occasional inefficiencies such as slow-draining showers and understaffed breakfast services.
Despite these occasional drawbacks, the friendliness and courteousness of the staff generally leave a positive impression on guests, enhancing their stay. The hotel's convenient location and 24-hour pool access are also highlights that complement the cleanliness and add to the overall guest experience.
The staff at the Best Western Sevierville/Kodak Inn receive consistent praise for their friendliness and accommodating nature. Guests recount interactions with kind and personable individuals, particularly noting exceptional service from the front desk staff, who were always available and attentive at all hours. Instances of quick and efficient problem-solving, such as promptly replacing a faulty refrigerator, highlight their commitment to guest satisfaction. While some felt that the staff could have been more attentive at times or noted delays in service like late breakfast, the overall impression remains highly positive. Many guests specifically appreciated the staff's flexibility and willingness to go above and beyond to meet their needs, contributing to a pleasant and welcoming experience during their stay.
The pool at Best Western Sevierville/Kodak Inn has several attractive features that guests frequently mention in their reviews. One of the standout characteristics is its 24-hour availability, which many visitors appreciated for the added flexibility it provides during their stay. The indoor pool, which is heated, contributes to this convenience, making it accessible and enjoyable at any time. Numerous guests found the pool area to be nice and well-located within the hotel with some expressing particular enjoyment of its inviting atmosphere and private balconies nearby. On the other hand, opinions on cleanliness varied; a number of guests found the pool to be clean, warm and generally fine, while others felt it needed significant work due to issues like chipped paint and uncomfortably warm water. Despite these mixed reviews on maintenance, many guests loved the pool and found it to be a great amenity during their stay.
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Location
The location receives high praise for its convenience with many guests highlighting it as a great place to stay during a road trip. The site offers good views and a peaceful environment, further enhancing its appeal. Beyond its strategic position, the hotel stands out for its clean, beautifully designed and newly remodeled interiors, including cozy, newly refurbished bathrooms.
In summary, the Best Western Sevierville/Kodak Inn offers a great blend of location convenience and comfort, making it an excellent choice for travelers seeking easy access to the interstate and nearby dining options without being caught in the busier traffic zones.
Breakfast
However, some guests felt the breakfast fell short of their expectations. Concerns were raised about the breakfast being minimal, not as advertised or sometimes unavailable despite being promoted. Specific issues included limited selections, the absence of popular items like biscuits and gravy and cleanliness of the dining area. A few guests even mentioned that their breakfast experience was marred by delays and a lack of essentials like coffee and scrambled eggs. For some patrons, modifications post-pandemic resulted in more restricted offerings with some only receiving a discount at a nearby restaurant instead of a full breakfast.
Overall, while many found the breakfast to be a satisfying start to their day, others felt improvements in variety, availability and adherence to advertised offerings were necessary.
Rooms
A recurring theme in the reviews was the ample size of the rooms, which provided enough space for families and a comfortable layout for relaxation. Some rooms even had balconies, although views were not always impressive. The overall ambiance in both the rooms and the main hotel areas, including the lobby and pool, was generally positive with guests commenting on the hotel's attractive exterior, nice lobby and enjoyable amenities like the fire pit.
Despite the predominantly positive feedback, there were occasional mentions of issues such as dirty towels, mold and mustiness in certain rooms, which disrupted some stays. Instances of poor cleanliness and maintenance like non-functioning door safety features and unwanted pests were also reported. However, the majority of guests had a comfortable and pleasant experience, assisted by a friendly check-in process and a convenient location near the interstate.
Beds
However, some guests had less favorable impressions with complaints about beds being too firm or mattresses being uncomfortable. Issues such as the beds being too high or very hard were also mentioned. Specific concerns included squeaky beds and poor-quality pillows with one reviewer lamenting only two pillows on the bed.
Despite these occasional drawbacks, the general consensus leans towards the beds being comfortable for a significant number of guests.
Cleanliness
However, there are some areas for potential improvement. Reports indicate that certain rooms and common areas, especially the carpets and bathrooms, could benefit from a more thorough cleaning. Issues such as paint chipping, dirty showers, mold in the grout and nubby sheets have been cited. Additionally, there were mentions of a strange odor in the building and occasional inefficiencies such as slow-draining showers and understaffed breakfast services.
Despite these occasional drawbacks, the friendliness and courteousness of the staff generally leave a positive impression on guests, enhancing their stay. The hotel's convenient location and 24-hour pool access are also highlights that complement the cleanliness and add to the overall guest experience.
Staff
Pool
Yes, Best Western Sevierville/Kodak Inn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Sevierville/Kodak Inn.
No, Best Western Sevierville/Kodak Inn doesn't allow dogs.
Yes, parking facilities are available at Best Western Sevierville/Kodak Inn.
Yes, Best Western Sevierville/Kodak Inn has a gym.
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