The Inn at Apple Valley, an Ascend Collection Hotel, is highly praised by guests for its exceptional and convenient location. Situated right on the parkway in Pigeon Forge, it offers easy access to major attractions like Dollywood, outlet malls, numerous dining options and the Great Smoky Mountains National Park. Despite the prime location, the hotel is in a quieter part of town, ensuring a peaceful stay while still being close to the action.
The breakfast at the hotel receives consistently high marks for its variety and quality, featuring both hot and cold options such as eggs, bacon, biscuits and gravy, waffles and fresh fruit. Guests appreciate the well-stocked and fresh offerings, often noting that breakfast exceeds typical hotel standards. The scenic views from the breakfast area add to the overall dining experience.
Guest rooms are noted for their spaciousness, modern updates and exceptional cleanliness. Many find the beds particularly comfortable and enjoy amenities like spa tubs, balconies and daily housekeeping. The apple-infused scent in the rooms adds a refreshing touch to the overall comfort.
Cleanliness overall is a recurring highlight with numerous reviews applauding the hotel's well-maintained facilities and fresh, inviting atmosphere. Guests often comment on the tidy, comfortable rooms and the attentive service from housekeeping.
The staff at The Inn at Apple Valley receives overwhelming praise for their friendliness, professionalism and attentiveness. Guests frequently mention the helpfulness of the front desk and housekeeping staff, which significantly enhances their stay.
WiFi access at the hotel generally receives positive feedback with guests noting its reliability and speed. Although a few isolated issues were mentioned, for the most part, the internet connection meets or exceeds expectations.
The pool facilities receive mixed reviews but are often described as warm and well-maintained with indoor and outdoor options available. While some guests noted occasional cleanliness issues, the pools are largely seen as a relaxing and enjoyable aspect of the stay.
Parking at the hotel is free and straightforward, though some guests note that the number and size of spaces can be limited, making it challenging during busy times, especially for larger vehicles.
The beds at the hotel are generally seen as comfortable with many guests highlighting clean, well-made and supportive bedding. Although some found the beds too firm, the overall feedback points towards a good night’s sleep.
Business travelers find the hotel well-equipped with necessary amenities, including free parking, a business center, meeting rooms and reliable WiFi, making it a suitable choice for professional needs.
Accessibility features are appreciated, including accessible showers and convenient location, though there are some areas for improvement, such as securing specific accessible rooms and increasing handicapped parking spaces.
Overall, The Inn at Apple Valley, an Ascend Collection Hotel, stands out for its prime location, cleanliness, hearty breakfast, comfortable rooms and exceptional staff, making it a favored choice for visitors to Pigeon Forge.
Days Inn by Wyndham Apple Valley Pigeon Forge/Sevierville receives broadly positive guest reviews, particularly for its location. Guests consistently praise its central positioning with easy access to popular attractions such as Dollywood, Tanger Outlets and a variety of dining and entertainment options. The convenience of nearby major highways adds to the appeal, despite minor issues like traffic congestion. Overall, the strategic location coupled with reasonable pricing makes it a favored choice for many visitors.
The breakfast experience is generally well-received, albeit with some variability. When available, guests enjoy items like waffles, cereal and muffins, appreciating the value for money. However, the offering has been inconsistent, partly due to Covid-19 restrictions, which left some guests disappointed. Feedback on the limited variety and occasional maintenance issues also highlights potential areas for improvement.
Guest feedback on rooms is mixed. Many appreciate clean, comfortable and spacious accommodations, often extending their stays due to the positive experience. Nonetheless, there are notable inconsistencies with some rooms suffering from outdated furnishings, cleanliness issues and maintenance problems. Despite these occasional drawbacks, many guests find the rooms satisfactorily comfortable and quiet.
Cleanliness in the hotel also presents a mixed picture. While some guests find their rooms spotless and inviting, others report significant issues like dirty floors, moldy showers and musty smells. These contrasting experiences indicate a need for improved and consistent housekeeping standards throughout the property.
Guest interactions with the hotel staff are largely positive. Many reviews highlight the friendliness and helpfulness of the front desk staff, contributing to an enjoyable stay. There are, however, occasional reports of unprofessional behavior, particularly from housekeeping. Still, the generally warm and accommodating nature of most staff members stands out in many accounts.
The free Wi-Fi service receives mixed reviews. While some guests find it functional and satisfactory, others experience issues with weak or spotty signals and general unreliability. Guests appreciate the complimentary aspect but acknowledge that the service could use technical enhancements.
Feedback on the pool and outdoor amenities is varied. Some guests appreciate the extended pool hours and cozy atmosphere around the fire pit, while others report maintenance and cleanliness issues, such as murky water and broken lounge chairs. Despite these inconsistencies, certain aspects of the outdoor amenities are enjoyed by guests.
Parking at the hotel garners mixed reactions as well. While some guests appreciate the convenience of parking directly in front of rooms, others find the parking space limited and cramped, exacerbated by the busy street outside the hotel. The overall sense is that while there are convenient aspects, the parking situation presents notable challenges.
Guest opinions on bed quality are varied. Many find the beds comfortable and conducive to a good night's sleep, yet some report issues with outdated or uncomfortable mattresses and occasional cleanliness concerns. These mixed experiences suggest variability in bed quality across different rooms.
The in-room jacuzzis and hot tubs receive positive remarks, especially for their romantic appeal. Despite occasional issues like hot water limitations and minor maintenance problems, guests generally enjoy this feature.
Overall, Days Inn by Wyndham Apple Valley Pigeon Forge/Sevierville offers a blend of positive experiences and areas for improvement. Its favorable location, coupled with the friendliness of the staff, contributes significantly to guests' satisfaction, though concerns in areas such as room maintenance, cleanliness and amenities suggest potential for enhancement.